Cincinnati Jaguar is Fast Friendly and Customer Centered. We own 2 e pace 300’s. I just bought a brand new 2021 yesterday. Jaguar Cincinnati has the best selection around. Especially in covid times when selection is very limited, check them out! Glen made the sales transaction so smooth. I was able to drop my 2019 off for its service and pick my brand new one up in less than an hour, along with Lisa’s help! Customer for life! Love my Jaguars!

Our experience with our salesman Jim R. at Land Rover Cincinnati was seamless from start to finish. His professionalism and 5 star customer service during our purchasing experience was exceptional!! Jim’s time and attention to details was appreciated as well.Our experience with Lisa C. in finance was also a 5 star experience. Lisa was professional, friendly and highly efficient. This was our first car purchase from Land Rover Cincinnati and it definitely won’t be our last!

Visited the parts department and roamed the show room and lot. Very friendly, professional service. Extremely helpful and service oriented. My son and I plan to pick up the ordered parts and walk the beautiful grounds surrounding the complex. Its like visiting a tourist nature center. Very relaxing and beautiful!!

My wife and I just purchased a 2022 Land Rover Defender and we had a great experience with dealership. Our sales rep, Jeff Knollman, did an excellent job explaining the vehicle and all of the bells and whistles. We want to thank Jeff as he did not pressure us, just let us do our thing and helped us make an excellent choice. Andy wise did an excellent job walking us through the financing and the other options for the vehicle. Overall an excellent experience. Thank you.

Free DC Fast EV charging. Thank You! Very nice staff.

The service was excellent. Tony W. was very professional and courteousduring the visit.

Amazing Experience‼️ This was my first trip in, for various reasons. Jayme was great handling my service, quick and easy. Andrew was very helpful going through all of the Accessories and Warranty options. and Jeff was awesome setting up the App and took the extra time to do a walk around with us. Definitely HIGHLY RECOMMENDED‼️

Great place to shop for a vehicle. Our salesman Jeff Knollman was fantastic. Very knowledgeable and worked with us to get the deal that we wanted.

I found the service team at JLR Cincinnati to be thorough, efficient, and friendly. I also appreciated their commitment to COVID safety measures. The environment was upscale, yet relaxed. Its important to feel like youre having a conversation, a consultation, and thats exactly how my experience went.

Always a great experience. Nick Gray is a great Service Advisor! Keep up the great work Cincinnati JLR!

I just had a great service experience with Jamie at Land Rover of Cincinnati. I would highly recommend for wonderful service and hospitality.

One of the best used car buying experiences Ive ever had. My salesman Glen Sullivan was helpful, friendly, and efficient. The paperwork was quick and easy financing and without any unexpected surprises. I am pleased as can be with my car. Great reputable dealer.

Superior service and attention to detail to ensure my SUV is in top condition. Stephen G was awesome!

Great staff! Everyone, and I mean EVERYONE, will greet you with a smile and ask you if theres anything they can do for you or get you a drink or snack. Lol. Zero pressure from the sales department. Jeff Knollman is the best and makes you feel like youre buying your vehicle from your best bud. Lisa Coleman is the finest Director of Finance Ive ever met. She wont steer you wrong and has the customers best interest at heart. Tony in Service is top notch and makes sure to keep you updated on your progress as well as double and triple checks the work before the vehicle is returned. If you need a loaner brought to you or your vehicle delivered back to you, ask for DJ, hes always happy to go above and beyond to get your vehicle back to you safely, with a smile. So worth the drive from Columbus, OH! Do yourself a favor and experience Jaguar Land Rover Cincinnati.

My salesman, Jeff Knollman, made a generous trade in offer and negotiated a good price. The whole process was quick and he stayed late to finish the deal. I Highly recommend Land Rover Cincinnati.

Worst experience ever! Had an appointment for an oil change. Never heard from them the whole day so I finally called at 5pm just for them to tell me they didnt get anything done to my car and wanted to keep it through the weekend and maybe get to it on Monday. What is the purpose of an appointment? Totally ridiculous and will never go back. Wasted a whole day and time off work for nothing and still need an oil change.

Jeff sold me a car yesterday, he was very nice and low pressure. Andrew in financing is a hoot. Highly recommend.

Coming here was by far the best decision I’ve made for myself and my car! From the moment you pull in, the team is ON IT and ready to get you and your car in and out with as little hassle as possible. My Service Representative, Norman, was awesome. He called me to give any update on my car- and was very clear throughout the entire process. Great work team! I never thought I’d say this, but it’s almost as if I can’t wait to get my car serviced again, just because they did it so well and again, with no hassle. 100% recommended!

I had the best experience purchasing my Infiniti. Our salesman Jeff Knollman was very professional and quick to respond to any questions. I actually started the buying process over the phone and then through texts and emails. The vehicle exceeded all of my expectations! Their finance associate, Andy Wise did a great job as well finalizing all the necessary documents needed for the purchase. We drove over 3 and a half hours for the vehicle but, it was beyond worth it. I would recommend them to anyone!

Salesman Greg Gaver handled my deal with aplomb. He was consistent in messaging, worked with myself and the dealer to come to agreement, and was prepared when I arrived to help the purchase process go smoothly. This buying experience was seamless and enjoyable!

I bought my first Range Rover from Land Rover Cincinnati. The entire experience was very positive, Glen Sullivan is a great sales person and Andrew in finance made the process enjoyable. I highly recommend this dealership!

I will never buy from another dealer again! Eric West is incredibly knowledgeable and knows his cars! This was my third purchase from him and I will never buy from anyone else. The entire crew there ensures that you are taken care of and leave with the luxury vehicle you came in for. The service provided here is not typical of a car dealership. It is an amazing experience and one that you want to ensure others are aware of. Eric West and Cincinnati Jaguar/Land Rover is second to none. You will not be disappointed!

Excellent experience at Cincinnati Land Rover dealership! Thank you Glen for your expertise, prompt responses, flexibility, and customer service centric process. I really enjoyed working with the whole team and was welcomed into the Land Rover community with open arms. I highly recommend this team to anyone considering a Jaguar or Land Rover.

Great car buying experience. Jeff was an amazing sales advisor and I’m very happy about every aspect of my purchase

Horrible dealership service center and horrible staff. Dont tell you about issues and put in the documents. Order parts and not inform. No follow up to install those said parts which r under warranty. Worst Cars in luxury segment as keeps having problems. No others cars are like this incl Porsche, Audi, Merceder. etc

Excellent service & the got me in & out quickly so it didnt consume my entire afternoon!

The sales department is excellent. The service department cannot spell “service “ Extremely disappointing service experience.

3rd purchase over the course of 6 years from them (Anthony Gardner is my salesman) and zero issues at all. He took the time to communicate the options in detail and I’m really happy with my purchase. (I’m always confused with the packages and sometimes one option includes this or negates that... my first defender had unpainted trim which bothered me and he remembered for when we got the 2nd one and the X has painted trim!) either way you’re in safe hands, and you’ll get exactly the car you need when dealing with Land Rover cincinnati and Anthony.

I purchased an F Type from here last month and these guys were great. Easy to work with and the process was quick. I would definitely recommend them.

Greg Gaver made this process so easy. Everyone was great. They were very helpful, knowledgeable, patient, pleasant, and fun. I truly feel as if they went above and beyond to take care of me.

Norman and the rest of the service team, as well as the repair person, Chris, went above and beyond to complete the service of my vehicle. Really appreciate their extraordinary effort and professionalism.

The service at Land Rover of Cincinnati was outstanding. The service person, Tony Campbell, always assists me in a professional manner, when I take my Jaguar there. During my last visit on March 16th the owner, Ed Neyra, took the time to stop and say hello. I highly recommend this dealership and their service department.

The sales team is professional and extremely knowledgeable. Anthony Gardner knows just about everything you could ever want to know about luxury vehicles and made learning about all the different options and features among their various SUV and crossover models easy to understand and compare. He was an absolute pleasure to work with and found exactly what we wanted. The service team here is top-notch, and unlike any I’ve ever experienced in the past. We always feel that we’re in good hands. They are incredibly competent and efficient and always go above and beyond to provide an excellent experience. Having my Range Rover in for service is never a hassle. Jayme Fox is always attentive and courteous and takes great care of us. Management is also exceptional here, and they make sure you feel good about your experience every time. The General Manager Andy Wise is highly engaged and very responsive, and the Service Manager Stephen Golden is very hands-on and trustworthy. An excellent team!

Purchased my first vehicle (2020 Jaguar F-Pace) from Jaguar-Land Rover Cincinnati and the buying experience was like no other I have had. There were no high-pressure selling tactics, which made me feel very comfortable and confident in my decision throughout the buying process. The entire staff I came in contact with was friendly and knowledgeable from start to finish. Internet Manager Anna Leatherbee replied to my initial online inquiry promptly and professionally. Sales Executive Glen Sullivan patiently showed me a couple of different vehicles I was interested in and answered all of my questions without trying to pressure me into buying today. Glen was also very thorough in showing me all of the bells and whistles included in my F-Pace after I made the purchase. Sales Manager Nikki Leper worked with me on the deal which I felt was very fair, and Finance Manager Andrew Giacomo was very easy to deal with when it came time to sign the papers.Overall, an excellent buying experience!

The service I receive at Land Rover of Cincinnati has always been consistent. Service advisors, Tony and Jamie along with Eddie the lot technician take excellent care of me and my cars. Because of their highly professional attention to detail and always resolving the mechanical and maintenance issues, I will continue to purchase Range Rovers or Land Rovers.

My service experience was exceptional. Jayme was extremely informative, prompt and extremely accommodating. Every one I spoke to from answering the phone to the gentleman who delivered my car was professional and friendly. Thank you for making a somewhat stressful situation (car issues) so easy!

Courteous & helpful staff. Norm was informative & kind.

Great Service before and after the sale. They just serviced my vehicle by driving close to an hour one way to pick it up. Service was smooth as silk.

I had my range Rover Velar serviced today and the work was completed in a very timely manner. Upon picking up the car it was cleaned to perfection. My service advisor was Tony Campbell and he was very polite and professional. Thanks

We could not have had a better experience! From start to finish our experience was top notch. Nikki, Anna and Jim were outstanding to work with. So worth the drive from NE Ohio to pick up our new F-Pace. Love my new car and appreciate the follow ups from Jim. Highly recommend this dealership!

Great dealership! The staff are very kind and helpful. This dont look down at people because of how they dress or what they drive like some of the other Land Rover dealers in the area. Its worth the hour plus drive there! We get our Land Rover worked on there since they have one of the nicest service department I have seen in a dealership with a small auto museum of old Jags. The pictures are from the off-road course in the back of the dealership. Down side you have to be invited to drive there, but very nice!

Cinti Land Rover did a great job on my servive visit this week, nice work Norman and service team...

Unexpected issues happen. Stephen and Jayme went the extra mile to be able to handle it immediately! Thank you!

Great Sales & Great Service. Always been a fan of Cincy JLR

I always enjoy taking my car in for service. Mainly, because the staff are so attentive to my needs. From the time that I drive through the service door up until the time I pick my car back up, I am always greeted with a smile and a question...can I help you? I would give the entire team at Land Rover Cincinnati an A+ for their professionalism, genuineness and ability to handle any problem with my car when I bring it in for service. Keep up the good work.

I love going to this place. Everyone are so friendly. The service is great. Thank you guys.

Everyone is very very nice in the service department but Tony is GREAT!

Great service and staff! Very accommodating and transparent!

Love personal Jag collection by the owner is great!

It was great working with Frank. He made sure our deal went through smoothly and helped us set up everything after our purchase. Very good service.

We had a wonderful experience working with Ali Clarke while shopping for our Discovery Sport this past week. Not only was she extremely knowledgeable about the different vehicles but she was incredibly responsive and patient with any questions we had. I find car buying to be sometimes intimidating or overwhelming but Ali made the entire experience fun and easy. Everything from the sales manager Ricky welcoming me in and making sure everything was going smoothly, to working with Ali on finding the right vehicle, and signing papers with Lisa was such high end customer service. I highly recommend working with their team on your next car buying adventure! You wont regret it!

The car is my first Jaguar!I’m so immensely happy with it.My first service appointment was madeand they immediately sent me a reminderI pull up at my scheduled time and it took only minutes for Jason to put me in my loaner vehicleHe was so courteous and valued my timeHe texted it was ready only a couple hours laterAs I pulled up my beautiful car was washed and serviced waiting for meThank you to the entire service teamExcellent service appointment

I have always had the best customer experience with this dealership whether it be when shopping for a car or for a service. Everyone is very nice & super helpful. Greg was has been really great. I am on Jag #2 which I absolutely love, and he has been so patient and worked with me for months until I found the perfect new car.

Glen and the entire team did a great job helping me find my perfect 2021 Range Rover Evoque! After shopping at other Land Rover dealers, JLR Cinci was by far the best experience.

Shout out to Jeff Knollman at Land Rover Cincinnati. Jeff was wonderful to work with, as is the entire dealership. So easy going, no high pressure tactics. Fair pricing and just amazing vehicles. My wife got a Range Rover Velar from Jeff, and the process could not have been made any more pleasant. Everyone there is so hospitable. From sales to service to parts. Not easy to find that these days. Great dealership!If you are looking for a Land Rover, Range Rover, orJaguar, Jeff is the person to see!!!

The purchase process could not have been smoother. I was provided multiple options on purchasing my vehicle and I could not be more pleased.

I just leased a new Range Rover Evoque and it was the best experience from start to finish. Jen Hampson was amazing. She talked me through the entire process, set up the car for me, and was incredibly knowledgable about all things Range Rover. I highly recommend everything about Land Rover Cincinnati and Jen.

This was the first time I had taken my Range Rover Sport to Land Rover Cincinnati. I was given great guidance not to drive it there for safety reason and Charlene took care of getting my car picked up and delivered home within a few days. The work done by the dealership was fantastic and quick. Charlenes constant contact with me around what was going on and when my car would be returned was awesome. I will definitely continue taking my car to Land Rover Cincinnati even those there are closer dealerships around.

Great dealership, my experience was the best. My salesman Jim Rutter did a great job - Thank you!Henry

I have been extremely pleased with every aspect of this dealership. The sales staff continue to be helpful even after the sale. The service department schedules appointments promptly, communicates updates about your vehicle while in service and willingly solves any issues you have. All and all, the business parallels the type of vehicles they sell . . . .class and quality.

I had an amazing experience working with Anna at Jaguar Land Rover Cincinnati! She went above and beyond to try to find the car that we wanted! She continually reached out to me if she had anything at all that we might’ve liked. I could not recommend this dealership more! They are such wonderful people to work with!!! If you are looking for a car or just have some questions, please call this dealership! You won’t be disappointed :)

Cincinnati is not the closest dealership to me, but I refuse to go anywhere else! They are always accommodating and keep me updated throughout all service appointments. Charlene, my service manager, was friendly and helpful throughout the entire process. I couldnt ask for a better experience.

Frank Hutson was wonderful to work with. We were in the market for a car for our daughter and he was very patient and honest with us. He let both my husband and I drive the car we were interested in and said to think about it and let him know. He never once pushed the sale which was so refreshing. From the phone call to walking into the dealership we always felt welcomed by himself, receptionist, financial manager and service person just walking by. He even sat with our daughter after bringing her in to discuss everything about the vehicle before driving it off the lot after the purchase. If you are in the market for a car, contact Frank. I highly recommend this dealership.

We had a great experience yet again with Jaguar Land Rover Cincinnati. We purchased a Jaguar F-Pace from Jeff Knollman three years ago, and then just purchased a Range Rover Evoque from him this time around. We were also assisted at pick up by Jim Rutter since it was Jeffs day off, and he took great care of us.My wife and I couldnt be happier with each of our cars. We highly recommend this dealership.

I inquired about a used Honda CRV on the lot Friday evening and was driving it home by Monday evening. Glen moved quickly to process my information and was very easy to work with. I left feeling very content with the deal i got. Would definitely recommend.

We are extremely fortunate to be supported by Jayme Fox and Patrick Rooney. While the style and elegance of our Jaguar vehicles was our initial attraction, it is really the service and support excellence that these two professionals bring to the table that keep us coming back.

Anthony did a great job in helping me find my dream Range Rover Sport HSE! I love it! Thank you to all at Land Rover Cincinnati that has assisted me in my search and hanging in there with me until I found THE ONE!

Great service, Tony Campbell explained what was going on and time frame,Thanks,Mike

Great customer service on both the sales side and service side! A big shout out to Glen in sales and Lee in service!

We stopped by to look at Range Rovers and had a really great experience. To be honest, Range Rover was towards the bottom of our consideration set, but after seeing the cars + having such a great experience with the sales team it became our top choice. We worked with Jeff Knollman, who was a pleasure to deal with. I would highly recommend Land Rover of Cincinnati to anyone in the market for a new or pre-owned car.

Tony is great! Thanks!

Best car buying experience Ive ever had. Jeff Knollman was our sales rep and he was so nice to work with. Everyone at the dealership was professional and friendly. Highly recommend doing business with them!

This is the second time weve driven down to Land Rover Cincinnati from Columbus to purchase a car through Frank Huston. He is great to work with and truly focused on exceptional customer service.

I recently bought a used vehicle from Land Rover Cincinnati. I got a fair price and I am extremely happy with my purchase. The staff, particularly Patrick and Lisa, were very accommodating and friendly. I would definitely recommend this dealership.

If you want to work with an awesome sales consultant ask for Patrick. Patrick was patient and professional while addressing all questions or concerns I had about the vehicle I was interested in. He made sure I was 100% comfortable with my new vehicle before I left the lot. A great experience!

Jamie in Service always takes great care of me, even in these crazy times! I live 90 minutes from JLR Cincy and would not go to any other dealership!

What a great staff! Anna Leatherbee was assisting me in the purchase of a Range Rover Full Size. She was very informative and offered excellent customer service! Will definitely be doing business here in the future.

I received excellent service from Anna! She answered all of my questions quickly and professionally. I did not end up purchasing a vehicle from this dealership but would definitely consider doing so in the future!

I recently had my car serviced at Land Rover of Cincinnati, to say their service was great would be an understatement! My service team from Jayme, service writer, to all of the rest of their service dept. gave 110% effort to ensure my satisfaction from start to finish!

I saw a car online that I wanted to look at. I made an appointment and when I got to the dealership the car was parked out front, very clean. Jeff showed me some of the features and I took it out for a drive.The show room is very clean. Masks and social distancing required. I bought the car and the whole process was seamless. Jeff went through virtually every feature of the car which is amazing. My Discovery Sport was delivered to my home the next business day!Thank you Anna Leatherman, Jeff Mattox and Lisa Coleman as well as drivers Bob and DJ!SRLexington, KY

My wife and I were very pleased with our car buying experience. Jim Rutter did a wonderful job. His follow up and attention to detail was amazing!! He should get six stars!!

Thanks for making my annual service easy and efficient.

This was my first time dropping off my car to Land Rover. Everyone was very friendly and Jayme had my car finished within a few hours. Great experience!

Great experience....salesman Jeff Knollman is a class act and did an outstanding job. Would highly recommend him to anyone looking to purchase a new car. Knowledgeable and honest. Everything was done with me as the customer in mind. Overall great team.

Removing my 5 star rating as I have found out my wife was tricked into a year extending warranty on a CPO FORM.We expected the warranty advertised on the advertising that brought us in from 3 hrs away to purchase this CPO. Which is 7 years or 100k. We were sold a year extension to factory only. But still billed the advertised purchase price with 7 year certified.When we are introduced to the bill after they decided we had no warranty left on our vehicle. They double billed me for work.Oh and the vehicle was inspected for CPO but we have proof vehicle was in a collision. Also one of the tail lights were the wrong year. Seriously? Says bundles about their inspection efforts.Really left a bad taste in my mouth.

Really love this dealership, but especially the salesman Jeff Knollman!!He sweats all the details for me, always listens, and finds me the Right Car, no matter how long it takes, then gets me an incredible deal every time !!That is why i keep buying Rover !!!

Shout out to Jennifer H @ Land Rover / Jaguar of Cincinnati. If you are in the Market for a new Ride go see Jennifer. She will make your car buying Fast and Eazy . Awesome lady. You will also love the clean and inviting environment the whole team provides... Thanks again Jennifer and your team...

Fast, professional and courteous. What more could you ask for.

After a lot of research and waiting, I found they had the perfect car in stock. We went in, ready to buy. The staff said our salesman would meet us into the lot for a test drive.We waited in the lot but he never showed up. Went inside, the welcome desk was empty. No big deal, we had to leave but they had our info, they should call us soon, right? No one called. A week later and the car has sold to someone else.This is not the level of service I expected from Jaguar, but maybe I expected too much. We have now focused our search to more customer centric brands.

Jeff Knollman was absolutely amazing to work with!! I have never had an easier car buying process. Everyone was so easy to work with, very accommodating to my small children and myself, and very hospitable!! I cannot thank them enough for their amazing service! I would recommend anyone to go visit them for their next car buying experience!!

I came in to look at the Jag F pace and worked with Jim Rutter. He was incredibly helpful and very knowledgeable about the SUV. During the test drive he talked to me about all of the attributes of the vehicle. He discussed them in comparison to other brands which I am familiar with. This was incredibly helpful for me in making my decision to make the purchase. Jim’s very professional and detail oriented in managing the entire transaction. We had great help from the IT guys in setting up the app and I’m able to use all the tools available day 1. It’s a great place to buy a luxury vehicle!Thanks Jim!

The saleswoman Jen made my wife and I feel right at home. The process was simple and easy, because of her we are staying in the Land Rover family a bit longer.

Great dealership! Everybody was very helpful and friendly and my sales rep Frank Hutson really worked with me to help get me the vehicle I was wanting. I highly recommend him and this dealership! A+ experience.

The service at Land Rover is amazing - they make it all so easy from start to finish. My service rep, Jayme Fox always lets me know the exact issues and costs associated. The parts manager, Chris, always makes sure he is finding me the best part at the best cost. I leave knowing my auto is fixed and safe after any service appointment.I will continue to purchase automobiles from Land Rover simply because of Jayme Fox

I had a fantastic buying experience at Jaguar Land Rover Cincinnati! Jim Rutter was outstanding! He was engaging but not pushy, friendly but not pretentious. In fact, the entire staff was courteous and professional. They made the drive from Columbus, OH worth the trip. Ill definitely consider purchasing a car from this dealership in the future.

Lets start with my sales rep Frank Hutson. He will go out of his way to make you feel part of the Jaguar family. He made our purchasing experience fun . I would recommend Frank as your go to guy if you ever consider a jag. The finance person Lisa Coleman was very friendly and informative . She was very thorough in explaining all our options. My wife is totally elated with her new car and we definitely made the right decision. Thanks Jaguar of Cincinnati.

The service was great. Lee did a great job getting the service work done and getting me a loaner for a meeting I had to make in Columbus. Barney brought me a car and he was great also. This is the reason I use your dealership in Cincinnati instead our closer dealership in Indianapolis. I put this on the survey also.As usually I would rate the service a 5 only because you didn’t give me the option on a 10!See you next time we need service or needing a new ride!John

Best dealership I have ever worked with. Glen was great. There was no pressure on selling me a vehicle. The entire process was seamless. I left a dealership for the 1st time, feeling like I wasn’t taken advantage of. I will definitely buy from this dealer in the future.

I found everyone from my salesperson Ricky to the finance department to be incredibly helpful, honest, straight forward and joyful. I normally dread car buying but not this time. It was actually fun.

Great working with Jeff K in sales and Eric in finance!