Great place with awesome and helpful staff. If you are looking for furniture look no further than Chico furniture direct, unbeatable prices for exceptional and high quality furniture. Thanks and I look forward to going back again.
Ashley was very helpful and knowledgeable with us and our purchase. She took a lot of time to help us choose items and showed us catalog items as well. Her attention to our needs was really great and we’ve already recommended furniture direct to our friends
Great Prices ! Helpful Sales people & No Hassle 😎👍🏼🌟
Very friendly staff. Upbeat & knowledgeable. Clean store. A little cramped but given the size of the showroom its understandable. They were right there ready to help us when we walked in.
I worked with Ashley, she was so sweet and so knowledgeable about all the furniture. She really went above and beyond for me and I appreciated that!!! I would highly recommend her to anyone and will definitely go back and purchase from her again!!!Nicole
Best experience I’ve ever had with a store! Ashley was an absolute delight 💕 will definitely be coming back and would recommend 10/10!!
Wonderful place to get furniture!! Extremely helpful,friendly staff!! Got a nice sofa & live seat here for an awesome price!! Highly recommend tgem!!
Great customer service & no gimmicky sales pitches. I got exactly what I wanted for a fantastic deal! Was in and out with no stress 🤗 Don’t pass this place up! So excited to sleep on my beautiful new mattress. Thank you!!
As soon as we walked in the door they were ready to help us find exactly what we were looking for; Kind service and quick.We were able to 6 month finance our new couch and pick it up when it was convenient for us.
Amazing place to purchase furniture!! Helpful staff and we really like our Lane couch we bought from them!! Highly recommend buying furniture from Chico Furniture!!
I wrote them on Facebook, and they wrote back immediately! I set an appointment and came in everyone was kind caring and friendly! They help me find my couch in my price range without any pressure and help me get what I wanted! This is the smoothest purchase I’ve ever made in my life! I recommend everyone come here!
Chico furniture have awesome workers, they were very punctual, have amazing deals and great customer service. They make you feel at home and work well with what your looking for. Im glad I took my first step in visiting there store cause I left happy with a brand new table set. Thank you Christina for all your help in answering all my questions.Imelda saldaña
Excellent customer service. They didnt try to upsell and the experience was remarkably easy, fast, simple but, most surprisingly, enjoyable. Highly recommend and will definitely come back for any future mattress purposes.
How many names does this place have? Something seems kinda shady with the way they keep changing their name. Chico Furniture, Chico Furniture Direct 4U, Chico Furniture Direct. I decided to shop there anyway thinking I might be able to get a good deal on a living room set. They advertise as being liquidators and you have to have an appointment to see what they have. But really they are just a regular furniture store with pretty high prices. I wasnt sure I should go there and it turned out I was right. the way they advertise is just a gimmick. No deals there.
Great service... polite, caring and explained everything really well.... Even though they were super busy, I felt like I was the only costumer in the store. I would definitely recommend this place to other.
They were very nice and professional. I will definitely purchase more items from them in the future
It was a pleasant experience with great atmosphere, employees and product selection. Price was amazing also. I highly recommend Chico Furniture Direct.
Great options and excellent customer service! Ashley was super nice and helped us find exactly what we were looking for! Left very satisfied customers
We had a wonderful experience here. We were given a great price and had lots of help loading our new couch. They were very accommodating and even took our old couch off of our hands when the dump closed. 10/10 will be buying here again.
Friendly and courteous service. Great prices!!
Okay prices, good size warehouse. Close to the freeway & easy parking .
Ashley was amazing, her personality made you feel comfortable and she answered all the questions we had. Highly recommend ! Can’t wait to get our new couch!
Ordered some furniture from them to fill my new house in paradise after losing it to the fire, they damaged my bedframe, never got a call about it when they delivered the furniture there was no bedframe. No it was over four months ago and still have not been able to get a bedframe. Paid good money for a full complete bed set. Can never get a call back when I leave a message to talk with somebody, very hard to speak to a customer service rap.
Their ads are deceiving. Theres no way theyre giving anyone half off. They show a picture of some furniture with a price on the page, but when you actually check, you find out the real price is about 3 times the one I the picture.
Nice furniture but very expensive and they do have payment plans
VERY NICE LADY.DIDNT KNOW SOME THINGS.UNSURE WAS ALONE. NEEDED ANOTHER PERSON.
Helpful staff, OK selection not a Hugh show room. Which it was bigger with more choices.
Furniture is over priced!! Don’t fall for their “sales” or set promotions. Also, they’ll try to hook you right away, as their sales are final and there are no returns.
We are very thrilled to have a new bed! It was much needed! Thank you guys so much for working with us and our budget. We were able to take our time and hop back between a spring and memory foam. We thought we would need delivery to our home in Orland. Not the case! We were able to fit a matress and platform frame in our SUV. During these hard times...we had a 1 on 1 appointment which helped us feel safe. Thank you again for being open. We highly suggest Chico furniture.
THANK YOU Chico Furniture Direct!! My husband and I were about to come in a few weeks ago and then Shelter in Place happened 🙄. We thought we would just have to wait - but then we heard that you all were making private appointments and were so excited, we wouldnt have to wait to buy what we were in need of.We were met at the door with have sanitizer (thank you), everything was obviously wiped down and clean, we had personal one on one service, found exactly what we were looking for, and were finalized and out the door in less than an hour. Thank you to Andy who took the time to listen to what we were looking for, was honest on what would work best for us and our needs (we have dogs), and directed us without pressure to the right furniture for us.We had bought our bed here a few years back and have not been disappointed and are so excited to relax on our new couches as we Shelter in Place. Thanks you guys for an AWESOME experience!! Keep up the great work!! We will be back!!
Huge shout out to Andy at Chico Furniture Direct! Just bought some new couches and he was extremely helpful! Buying furniture right now is extremely difficult due to covid and all the manufacturers being shut down but Andy went out of his way to get us exactly what we wanted at a great price. If your in need of some new furniture but don’t want to be pushed into a sale I highly recommend them and make sure you ask for Andy! ⭐️⭐️⭐️⭐️⭐️ Customer service
Worth every bit of the four hour drive to purchase a new sectional. The easiest, most non pressure experience buying a new piece of furniture ever. The selection was huge and Andy made the entire purchase a breeze and a guarantee of my return business. Highly recommended.
This place was great, Christina went above and beyond to help my wife and I find the perfect furniture to fit our new home. If you are looking for quality furniture at reasonable rates I would definitely recommend Chico Furniture Direct. Great service, and prices that were the lowest in town.
Back in August my girlfriend and I came here to get a bed and we got an excellent deal on a queen gel memory foam 10 inch. The gentleman threw in a cover for the mattress and a gel foam memory pillow which we kind of fell in love with. I came back to buy my fiance one and the price had gone up since wed last been and they agreed to give it to me for the price but I originally saw that when we bought our bed. This place is awesome because they care about the customers and want to help you out especially if youre a returning customer. It appears that their main interest is maintaining their customers and keeping them happy. Its a small little place that you might not see right off the bat but it really is a Hidden Gem.
Just came in to there shop everybody was super nice and welcoming. We got a new mattress within an hr and were given a great deal. Couldnt be happier. Thanks again!
Super friendly people and have a big selection. I’ve gotten 3 mattresses from them and I wouldn’t go anywhere else!!
I went to upgrade my mattress size and the people there were really helpful. Helped me with a payment plan and took extra time to make sure I was happy and confident with my decision.
Amazing service! Same day delivery. I bought a top grain couch sectional with 12 pieces. This was perfect for my living room. Thank you to these guys. I have bought Ashleys in the past and it was horrible. These are so well made and I waited 6 months to put this review. Thank you so much and cant wait to show this off for the holidays!
Amazing prices!!!We got sofas and mattressesThe prices are so much lower than the other stores!!!I got same day delivery and they have American made products! The top grain leather sofas feel amazing
Great customer service, Ashley was very nice from day one that I contacted them through Facebook messenger. And the same in the store very nice and friendly we bought a gorgeous sectional this past weekend and we are very happy with our purchase! Thank you!!!
I would give this furniture place a 5 just for the manager (I forgot her name) she was awesome. Have a problem with both of my couches. One was a full size other a love seat. The full size was answered moderately fast. The love seat has taken a week. This is new furniture. I had to make at least minimum of 9 calls to the repair guy and furniture store. By the way what furniture repairman has a Thursday off. Anyway I wont go back. But like I said the communication seems to be one sided with me constantly haveing to ask when they will come and getting answers likeI dont know?. But again the lady manager is awesome.
Was told the loans I applied for to get a couch would be low payments and 90 day no interest. Couldnt see the payment amounts before putting money down and they both have interest and I cant really afford the payments. Im very upset about this. Loans were just over $3000 and now i owe almost $7000. Never going back here again.
Great custumer service. Jon stayed open late for my wife and I. We found the perfect bed at the best price. The whole experience was very nice. I would recommend Chico Furniture Direct to anyone looking for a good buying experienc.
Down to earth friendly people
I have purchased many items from this store due to the great customer service I receive from Andy he is so knowledgeable and always willing to go the extra mile to make sure I’m satisfied with my purchase. If you’re ever in need of furniture go here and ask for Andy he is amazing you will not be disappointed!
I would recommend Chico furniture Direct to anyone very friendly and helpful I got a great deal on my sofa and love seat .
Awesome, the bed we bought was an affordable new california king. I have gotten great comfort in this particular bed. Our family encourages anyone who wants new furniture at reasonable prices to check this place out. The store had a bunch of great looking furniture and we will return. But they can finance and have attractive options for the living room and kitchen.
Andy was super helpful and they had great Quality furniture! Will be going to them for all our future furniture purchase!
Great experience again! Got mattress and frame we were hoping for.
I learned about the Chico Furniture Direct store from my dear friends and I finally was able to go there today to get a new bed and mattress. The experience of buying my new bedroom furniture was very easy and pleasant. Bob was a great help. And the prices were a lot less expensive that I thought it would be. If you are looking for new furniture at great prices I recommend this place highly
Friendly, professional, knowledgeable. Great price. Very satisfied with the ease and no sales pressure. Great experience, going back to buy a new couch next month.
Reading other Customer posts, I realized that I did have to wait a bit longer than I had hoped, for my Furniture, but this Business was inundated with many Fire Victims after the Campfire Disasters. For the price, quality, free Delivery, and Andy’s personal help, I say it was worth waiting
We purchased a sofa, chairs, tables, and a TV stand. They were fantastic in their help. They found the style of furniture that we had talked about. She was a huge help when it came to finding the right fabric to fit with our décor. The service we received was excellent from the start right through the delivery. We will be back when we are ready to purchase more furnishings.
Affordable frames and headboards. It was easy to place an order and it came in so fast. Also Christina was very nice!
My experience with Chico Furniture Direct was great. Bob was very accomadating and easy-going as i asked many questions. He helped me make a awesome choice for the things I needed. I would definitely return when i need more!
Limited selection, but high quality furniture at a very good price. Not cheap, but well worth the prices. They have friendly, excellent customer service, although their delivery service was three hours late after they called to say they were on their way.
As soon as I walked in a worker by the name of Andy Wert greeted me and was very helpful in finding what i was looking for he worked on pricing with me he knew his product and was full of great information he even offered to deliver to my home very clean friendly atmosphere furniture there is spectacular and I would buy from them in the near future as well as recommened family and friends to go see Andy about some furniture
The best place to buy a mattress in town. Their prices are the lowest in town by far. and The delivery people were the best!
Loved all my furniture ou true, great condition. Only 3 weeks later that the delivery promised, excuse after excuse!
Sales people were very helpful and not at all pushy. There are no returns and unlike traditional stores, you dont select options, fabrics, etc. What is in the store is whats available, but at deeply discounted prices.
We were looking to furnish our new home and thought we would just browse and not buy. Bob was so awesome as was the selections and prices we furnished our whole house for what one room would have cost us elsewhere. Highly recommend them to anyone looking for furniture!
Great prices, friendly service, knowledgeable and honest staff and overall wonderful experience! Couldn’t be happier with our bed and sectional.
Horrible, horrible service! I purchase my bed 12/5 with a request for delivery 12/22 as I did not have a home to put it in untill then. I was told no problem. They began calling to deliver 12/20, i explained my situation and again requested 12/22 delivery date. 12/22 I got the run around all day with unfulfilled promises of call backs and delivery. At 4:00 I began to panic (too many bodies, not enough beds and a 12 hour work day ahead) and when I finally got a hold of the owner was told: every body needs beds, it might not be in, I was never told it would be delivered on this date. 5:30 pm my own truck was required to get my bed. After multiple requests we JUST got our delivery charge back!
Terrible service. I have heard many horror stories about getting furniture late (like a month or more) and damaged. You GET what YOU PAY FOR.
I love this furniture place! Highly recommend!
Great prices. Bought a new mattress and box spring had a great night sleep for once.
Very helpful! Gave us a great deal too.
Good variety of furnishings great prices
They profess to be liquidators and mattress wholesalers but their prices certainly dont reflect that. Their furniture is expensive. I wont go back!
Great prices but the delivery and customer service are sub par. They need work in this area. Not recommend.
They haggled a bit, so that was cool
I dont now if I want to say anything because I dont want EVERYONE going and getting all the best deals. High quality, lower prices, very helpful, lovely choices.
Great price! Easy transaction! Quality product!
Great customer service awesome prices and extremely helpful
Great prices and customer service!
Reasonable prices on nice furniture
Great prices and great friendly people, I had fun rolling around on all the beds and they made sure I was happy with my purchases 😊 I will be coming back next time I need furniture for sure 😁
Pleasant to do business with
Very bad at honoring warranty..DO NOT WASTE YOUR MONEY ..very disappointing
One word...Awesome!
Highly recommend!!! Bob is one of the best.
Exactly what I was looking for and at a great price!
Great deal, no pressure, and the quickest experience ever! Only placeIll be buying furniture!
Great pricing and great service!
Christina Cobin was awesome!
Great place for furniture
Great selection great prices
Amazing!!!! Lifelong customer here
Over priced..!
Theyre ok
Unreliable.