Pretty decent place. Nothing special as such. One of my mobile orders had been messed up in the past but not bad. They also got outdoor seating area in addition to a large indoor seating area. It has been quite a busy place, so I would recommend ordering ahead when possible.

Good place for quick bit and enjoy the ice cream 😊

Fast, friendly, and convenient. Very good staff.

Came here at 9:20pm to get my free birthday scoop. The man said ice cream is closed at 9pm but all of the ice cream was still out. The store doesn’t close until 10pm. This is unprofessional

I loved the ice cream there!! had many flavors!!

Great place and location. Unfortunately Baskin Robbins closes early so we weren’t able to get ice cream at 9:45pm.

Service there by one person was terrible. She obviously did not want to be at work, or even have to work, and didnt care that all the customers and Co workers were aware of it.Drinks were made the same as other Dunkin locations.

Great ice cream, courteous service

Tasty and nice service.

Im here now. The guys working are real nice. Thanks for being awesome human beings ontop of good ice cream and sade clean environment

Great ice cream!

Stopped in to get a hot fudge sundae and was told that they dont have cups for Sundays nor do they have any of the toppings so I switched to a mint chocolate chip waffle cone and once I left I realised that the mint chocolate chip they served me is completely freezer burned and inedible- worst experience at an ice cream shop ever.

Try the banna split it awesome.

Website says open 24 hours. The store hours says open until 10pm. Went there at 9:40pm and doors were locked. Employees were cleaning up and said they were closed.

Dunkin’ please, bring more employees especially like this location

I came last night and the associate served another customer before me, knowing good and well I was there first. So I left. I come back tonight and wasn’t greeted when I entered and it’s the same guy. Now he has an attitude. When I asked about the availability of cookies and cream ice cream (the container wasn’t there), he says real sassy....”what you see is what we got!”

Came at 8:13pm on 9/23/20 the two men working had exceptional service. Ordered the Banana royal, sole unicorn thing & the ice cream coffee drink the presentation of everything was picture worthy would come again.

What a dump! Coffee taste like mud and the donuts you could use for Hocky pucks!

I visited Chicago with friends last weekend. At about 2am, when we were bored and wanted dessert. Sugar factory who is supposed to close at 2am, was closed at 1:40am... BUT this Dunkin Donuts was waiting for us with open arms. The guy remembered me from the night before. We had incredible conversation with the 2 workers for an hour, good ice cream, and a good time. Whoever said these guys were ghetto or spoke rudely are obviously unhappy with their own lives. Keep doing what you do! -- Detroit Crew

Stopper in omw home from downtown for some ice cream...it was delish

Open all d time

Great late night snack. Open 24 hours. Staff was really friendly.

Super quick and friendly service with good hearty breakfast sandwich before a day filled with walking and signtseeing.

Hard to order from when they do not understand basic English (including the flavor ice cream you are interested in).

You need to try flavor Diaquiry if I remembered correctly the name

Despite it being late at night, the workers were cordial and the ice cream was fresh. 5 STARS!!

Awful service the young lady behind the counter was rude and told us that her manager had called and close the ice cream part of Dunkin donuts Baskin Robbins and then had her friend proceed to laugh at us. Bad business and professional dirty workers

Pretty good Dunkin and ice cream location

Went in tonight for ice cream as I usually do when I’m in town and one of the workers a young black woman with curly hair finished waiting on a customer then put both hands and began scratching in her hair started waiting on another customer without washing her hands

So many flavors to choose from. And the portions are huge

I am from India, and I have worked in baskin robbins, will you find some job to work in your ice cream parlor

Everyone was so welcoming and nice! Thank you!

Friendly staff but 1 person on Baskin Robbins side in the summer...expect looooooooooooooooooooooong wait!

Poor service and overpriced. First and last time there I ordered two single waffle cones. I was given two stale cones with the smallest ice cream scoop nestled halfway down the cone. I shouldve ask for my $8.50 back or for a new cone but the workers were such slobs I decided it wasnt worth my time.

Not really open 24 hours since they dont actually sell most of their menu late. Didnt even have vanilla available when I showed up.

They didn’t have any non-dairy options

Parking sucks but the service is great.

Three people behind the counter. Only 1 helping customers at a snails pace!

Who doesn’t want to have ice cream at anytime of the day. Open 24 hours... umm yes please. 🙌🏾

Little confusing, it is in the Aon center in the shopping area. Marker tag said next door building.

Super friendly and helpful service!

Butter Pecan Blast ! My favorite.

Good ice cream

The workers were ignorant and rude!

Very hard to find. Closed early so never got to try.

Very friendly and helpful staff

How can you go wrong here

Rocky road was good

Good ice cream

No spoons available

Good

Clean

Not much choice of ice cream and prepare them do not know