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CPR Cell Phone Repair Chicago West Loop
918 W Madison St, Chicago, IL 60607, United States
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CPR Cell Phone Repair Chicago West Loop
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Mi
Review №1

Raj is knowledgeable and fair. He knows his business and was able to repair my iPhone prior to me upgrading!

Bo
Review №2

When was the last time you heard this?The individual who took care of me at this establishment took great pride in their ability to provide great customer service, personal attention and amazing IT service. The store is a certified service provider for a few brands of phones and is able to accept major phone insurance. Stop being or call and ask for Raj he will take great care of you! If he doesnt have the parts you need he will order it from somewhere and reasonable price.

Su
Review №3

Raja is great- He repaired my screen and camera after a drop. It works perfectly! Repairs are guaranteed. I recommend you stop here first before getting a new phone.

Pa
Review №4

Raja did amazing job, i just got new life as he was restored my dead cellphone!

Ha
Review №5

Came by for a cracked screen replacement. Raja was super friendly -- provided an estimate and quickly outlined the process. (He needed to order a part -- would take one or two days, theyd message me once it was in, and a repair would take 1 to 2 hours.) Looking forward to a fix! Highly recommend.

Br
Review №6

Very efficient and professional service. Didn’t overpromise. Came in for water damage from my phone. They were able to quickly assess and repair my phone in one afternoon. Kept me updated and very well informed. Would definitely return if I have any other phone issues. Highly recommend!

To
Review №7

I drove up and had received my screen protector from the Orland Park store. They helped me immediately and replaced my screen protector. Great Job

Ha
Review №8

Cracked the screen on my work phone. They ordered a screen for me and did a great job. Awesome service and quality of work.

Sa
Review №9

My phone was acting up and I thought I needed a battery replacement. CPR scheduled me for an appt the following morning and were patient about rescheduling when I had a conflict. They diagnosed and fixed my phone quickly and the price was reasonable. I would definitely come to CPR again.

Mi
Review №10

I needed cracked screens on iphones fixed. I was well received, they had the inventory required to do the job, finished in a timely manner, and were thorough in there procedures. I had a very good experience.

Da
Review №11

Excellent service & fair prices.

Ha
Review №12

I love coming to this location for my technical support needs, I believe it is reliable place.

He
Review №13

Great service,great deals,great customer service and everything they will work with you to ensure whatever issues you’re having or needing gets dealt with.rather I’m a tourist or from Chicago I would come here

he
Review №14

Great place!!! Apple told me I need a new screen and it will cost me $200 I came here the guy fixed it cleaned it for 20 bucks I was out the door

Am
Review №15

I love the man he is so good at his job. I comely the way from Brownsville to have him fix my comuter ell phones..the best

ni
Review №16

Fast repairs. Reasonable priced

Lo
Review №17

Awesome service will come back for all my phone needs

Wi
Review №18

Great service. Raja was the best!

Ha
Review №19

Cell phone repair was a life saver. Dropped my iPhone XR in water and despite being “water tolerant”, it went black. These guys gave me all the info I needed as soon as I called. Offered curbside for both the drop off before work and pickup once I finished work, while giving me updates the whole time. Can’t speak well enough of them.

Me
Review №20

I blindly just searched for phone repair near me. In the past Ive had bad experiences with repair centers. CPR Cell Phone Repair was a refreshing change. The place is very clean on the inside and has comfy seats, if you need to wait. Their customer service is fantastic. They closed at 5pm but stayed 2 additional hours to make sure I received my device back the same day. When they finished my phone looked almost brand new. I hope I never break a phone again but if I do I know where Ill be going with it.

Ro
Review №21

Very professional service and I appreciate their honesty about your device before you have any work done and they work with you for any repairs too.

Sa
Review №22

They were super friendly and accommodating. Great service and a good price! Id recommend this store!

Je
Review №23

Excellent service and quality. Already referred friends.

Mi
Review №24

I came with an hour left in business hours and my man hooked it up!!! Highly recommend CPR to any looking for a phone screen repair and also introduced me to an awesome privacy protector on my phone and gave me a discount. WORLD. CLASS. SERVICE!

Ja
Review №25

I needed a new iPhone battery installed. This was done quickly and at a very reasonable price. I was notified when done by phone and email. Couldn’t ask for more. Thank you.

Pa
Review №26

They restored my photos after water damage, my screen would only flicker, replaced front and back of my phone that was cracked. I have a Samsung 9s plus. Im a forever customer. Took about an hour total to complete.

Ka
Review №27

The staff at CPR Cell Phone repair were courteous, friendly and professional. They did and excellent job in a timely manner and notified me when my phone was ready to pick up. All round excellent service.

Bi
Review №28

They repaired my Galaxy Note 10+. They had said that it was going to take 2 hours but they did it in an hour. Looks factory plus they pit a good screen protector on it. I highly recommend them.

Ge
Review №29

Hes the go to guy, especially with my old phone. Great customer service. Would highly recommend.

Sa
Review №30

Raja super prompt, caring, and helpful. Really great service and saved me in a pinch- thanks for what you do

Na
Review №31

Went in for a battery replacement for an iphone 6. Owner & Operator made it a smooth, quick experience. Great customer service.

St
Review №32

Took my MacBook laptop here for a new battery, after going to another vendor who installed a third party battery that died after a few months. Raja is honest, dependable, and professional. He replaced my battery with a quality apple battery at a reasonable price. I had my computer back the same day! Very responsive & offered a warranty on his work. I plan to return for any cell phone repairs moving forward, and highly recommend to all family & friends.

Re
Review №33

I came to Raja after my screen cracked and I was going out of town. He had my phone fixed quickly! I bought a new screen protecter which he gave me $10.00 off for. I will definitely return (God forbid!) again.

Ho
Review №34

Raja was very professional, great conversation and was able to replace my screen In about two hours. This was critical because I use my phone for work. If your someone like me who needs a fast turnaround for their phone up be reported then I highly recommend this company

ja
Review №35

Went in to get my phone screen fixed but since I havent enough money I did get the price of the new phone parts just by him looking it up for me. Thank you very much he was very helpful indeed

bi
Review №36

Had a good experience.

Am
Review №37

Processed my Zagg replacement screen saver. It was super easy, fast and the tech was very professional and friendly!

Pr
Review №38

A real pleasure to work with. Fair pricing and great work!!

Ro
Review №39

Great service & prices.

Ja
Review №40

So easy! So friendly. Accommodating and stress free which is hard to find when dealing with your cell phone. This place is great!

Us
Review №41

I came in close to the end of the day with a phone that wouldnt turn on and I needed it for travel the next morning. Raja efficiently asked me a few diagnostic questions and then went off to try fixes. I hadnt got through the first story in the obligatory 2 year old mag before he was back with a phone that turned on and acted normal. There was a very reasonable charge and I was spared the trouble of buying a phone late in the evening before a trip. Im very grateful!

Jo
Review №42

TH€○organization■IS VERY HYGENICAL AND VERY COURTEOUS TO ITSCONSUMERS¡¡!!!!!!!!

Lu
Review №43

Very happy with the work CPR did on my phone. Definitely saved its life! Took in my Google Pixel 3a after a terrible drop that cracked the screen pretty bad, and about an hour later it was good as new. Thank you, CPR!

K
Review №44

Exceptional customer service! As of 12/14/2018 they are in the throes of moving into their new location. Ive had them service my phone in the past and when the screen broke I looked them up again. While google stated their new location was open, their website stated very clearly that it was under construction so I decided to call.Not only did they confirm that it was indeed under construction and that google was misinforming customers, about it being open, but they offered to show up at the under construction location (!!!) to see if they can get my phone up and running again. I have never experienced quality customer service like that in my life! When I arrived, their representative was waiting outside for me and let me into the building. He replaced my phone in record speed and I was out the door in twenty minutes! Aside from just being thankful to have a working phone again, Im so so hopeful that this place stays open and wanted to clarify some other reviews I saw on here. Rescue Cell Phone indeed! Thank you for coming in clutch for me even though youre not even open yet! Ill be a customer for life.

Sa
Review №45

I highly recommend this place for iPhone repair! After comparing prices at other places, this was our best option to fix our iPhone X. And it only took less than a half an hour. The price was real good, $149 including tax. Thank you so much SW!! :) will be back if we need a repair in the future.

Br
Review №46

I read the good reviews about this place so I made an appointment to get my phone screen repaired. Made the trip to the place and they are closed for renovations/construction...I wouldnt be mad if I hadnt actually made the appointment and showed up before finding out they were closed!1/16/2019 Update: They are back in their primary location and the owner did a great job fixing up my phone and for a good price. I also got a screen cover and he makes a point to stand by them when it comes to possible replacement in the future. He was very polite and the repair was timely.

Jo
Review №47

Raja runs an honest shop and does quick, thorough work. He helped me with my phone insurance even when it meant he made less money. Would use them again.

Pe
Review №48

Really great work for a great price. Other places said it would take almost a full day to repair my cracked screen, CPR had it done in about an hour. Also, they didnt judge me for wanting to fix my ancient iPhone 7! HAHA!

Ch
Review №49

Fixed my phone fast! Motorola z4, cracked the lens for the camera CPR fixed it perfect!

fa
Review №50

Very fast service very nice (:

Da
Review №51

I came in for a glass screen replacement and left with a fixed microphone plus screen replacement. I loved the service so much that I left my tablet and wireless speaker to be fixed! So convenient and responsive!! 5 ⭐️

ch
Review №52

Fantastic service. I like the location and friendly to boot..

Jo
Review №53

Great place to get your phone repairs done - the quality and service is fantastic. The workers are amazing and did a same day screen replacement!I did a screen replacement at ubreakifix before and I had to wait a week to get my phone repaired and also within a month my screen was starting to come off.This place is far better in every way, hands down!

Pa
Review №54

I’ve been here too many times to count (poor reflection on me and how many times I’ve shattered my iPhone) but they really are the best. Quick, polite and they stand by their service. Perfect place to bop by at lunch or on your way home to get your phone fixed. Raja is awesome- thanks and I’ll probably see you soon.

Te
Review №55

THANK YOU!June 2018 they were so so so nice. I dropped my phone in water. After the “putting your phone in rice” trick did not work after 72 hours, I made an appointment and bought my cell in.Texts, photos, and videos of a recently deceased relative were on that phone.After a few hours, they were able to fully restore my cell phone.A month later, my phone still works PERFECTLY!THANK YOU!

Tr
Review №56

Great service. He was fast, cheap, and gave great customer service. Would definitely recommend!!

Sh
Review №57

I found this store online after talking with my T-mobile rep because my screen cracked and blacked out on me and I needed to get all my data transferred to my new phone. So, Raja helped me through that whole process because he was able to help me unlock my phone and retrieve all my information.

Ta
Review №58

I walked in 10 minutes before the store closed and Rajah waited on me even though fixing my screen would take at least 30 minutes. He was so nice and so kind and incredibly helpful. He even installed a protective screen on my phone. Would definitely go back if I ever crack my screen again (hopefully I wont have to, fingers crossed). Five stars!

An
Review №59

Raja is very good business man he stands behind his business, if you want job done right hes diffently person you want to see

Ga
Review №60

Fantastic service. Goes out of way to make sure everything is done on my timeline. Extremely timely, affordable, and really good people who work at this location. Will be back

Md
Review №61

This is probably my 4th time getting my phone or ipad fixed. Like always they were great.

ni
Review №62

Love these guys they do really good work. Super professional and friendly. And gave me really good advise on which accessory is best to protect my phone. Check out there new 3-D temper glass. Looks invisible.

br
Review №63

This place is awesome, and right on time. they picked up my phone and dropped it off to me for a really small fee! great prices and great people. thank you all so much!

Jo
Review №64

Fixed my phone in two hours for a affordable amount

Pr
Review №65

I was trying to upgrade my phone at T-Mobile but I had some cracks in my phone so they wouldnt accept it and they referred me to this place to get it fixed. I called got an estimate then made my way to the location. The two guys were very friendly and approachable. They were able to get the job done in like 15-20 min. I highly recommend this place!! They are going to hook you up!

Ma
Review №66

Great staff and great knowledge. I brought in my all of a sudden dead samsung galaxy s6 edge (no idea why, it just died on me out of nowhere).The guys did everything they could but couldnt fix it. This, of course, is not their fault as my phone was done for. They did however spend a couple hours trying to fix it and then didnt even charge me for it. They said that if they dont fix the problem, they dont charge. So, that was nice.Would recommend and would go back again.

Ju
Review №67

Javier was the man!!! He fixed my iPhone after I dropped it. They do really solid work for a decent price. They also offer a 90-Day Warranty. I use my phone for Postmates, so I was extremely grateful when they restored everything I needed.

J
Review №68

Friendly and timely service. A great and affordable spot to go to when youre in a pinch. I broke my phone, came by, and had a solid replacement (including accessories) within an hour. They may also make recommendations about how to potentially repair your old phone.

Pa
Review №69

The battery in my iPhone was draining after ten minutes of unplugged use. I made an appointment. Stopped in the store. Had the appropriate amount of my phone isnt working small talk. Left the store. They called my wife to tell her it was ready an hour later. Picked it up. Now my phone works. Perfect.

By
Review №70

Great service. Brought my iPhone 6s that apple claimed had water damaged and come to find out it just needed a battery! From a $200+ to 50$. Really recommend this spot!

ma
Review №71

Great customer service and competitive prices! Probably the only place in Chicago where you WILL repair your phone (especially if it needs more than screen/battery swap and its anything else than an iPhone). It took me ages to find someone who could give an estimate and repair my BlackBerry, everywhere else I was told its too complicated (apparently in most of the places phone repair was reduced to swapping a screen/battery exclusively in iPhone/Samsung devices... so sad!). Thankfully CPR exists!! :)

Th
Review №72

Got the repair, a cracked screen, done very quickly and it was not expensive. Would highly recommend for a quick easy fix.

Er
Review №73

Great service! Others wouldnt touch my phone and Rescue had no issues handling the problem and taking me in same-day. I really appreciated their help and quick and friendly service.

ma
Review №74

After searching all over and being told by Sprint they couldnt put a battery in my HTC 11 only replace the phone with a 3yr old refurbished phone, I found CPR and he quickly ordered me a battery and installed it for less than half of a refurbished phone now Im good as new and very satisfied.

Au
Review №75

A while back I bought an iPhone 6s from Rescue Cell Phone and it has served me well. No problems! I started searching for a newer iPhone recently and I am planning on driving 2 hours to come back and purchase a second phone here. Everything from Apple is super expensive and everything for sale used is just sketchy. This is a perfect middle ground.

Ja
Review №76

The guys at Rescue Cell were awesome. They got me in the same day I called, had my screen in stock (I dont have an iPhone or Samsung) and the fix looked great. I price matched them against a couple other shops in the Loop and they were comparable. But their customer service and quality of work really set them apart. If you really, really look you might see scuffs where they pried my phone apart, but its teeny tiny. Seriously good work and definitely geared towards their customers.Highly recommend.

An
Review №77

Rescue Cell Phone saved my life!!! While visiting from the west coast my phone stopped working for no apparent reason and when I went into this place, Rajah and Javier were both welcoming and helpful! They even offered to stay open late to help me! Later, when the problem persisted, they were understanding (NOT dismissive at all) and took a second look at my phone, eventually fixing the real problem! This was honestly a highlight of my trip and I appreciate that they took me seriously and did not take advantage of a young person in a new city with no cell phone by gouging prices--this is an honest store with very smart people who will explain whats wrong with your phone! Excellent!

Re
Review №78

They were nice enough. I dropped off my Galaxy Note 4 which was crashing often and eventually had completely died (I recently purchased a battery, so it wasnt that). I was told I would get a call in a few hours, but didnt (no big deal). I called at the end of the day, but there was still no luck resurrecting my dead phone. I was told Id get a call the following day, but by late afternoon I decided to stop in rather than keep waiting. Same result. There was nothing they could do. I sold it for parts and bought a Note 8. Nice try, but I guess the solution wasnt there. My phone was not rescued.

Al
Review №79

There was another repair shop has more recent reviews, took a chance here at CPR for parking, got my screen fix at a reasonable price and hope not to see any repair shop ever again

Lo
Review №80

Awesome owner operator here folks! I called in after I dropped my iPad at work and nearly completely shattered the glass screen. Upon inspection, the aluminum was dented which complicated the screen replacement, but Raja took it in and said hed have by end of day. Im sure the dented aluminum was quite a challenge due to how the iPad is built. Raja not only had it done in no time but kept me informed of tips to ensure proper care after the repair. I am immensely pleased with the service and will send any and all my family and friends his way for all device needs. Truly a treasure!

st
Review №81

The guy was really kind and helpful. They replaced my note4s usb port. They even provided me a temporary phone to use for a day. After all, I think I made a good call to choose their business. They well deserve 5 stars.

Sh
Review №82

Raja is awesome, really personable, very knowledgeable. My phone had battery and screen issues nobody could fix Raja took the time to make sure it was fixed for good.

Jo
Review №83

After calling several places that were unable to replace the battery on Nexus 6P (a less common phone), I tried Rescue Cell Phone. They were very confident about their ability to do the repair, had the parts in stock, were reasonably priced, and could schedule a time for me to drop the phone off for repair.I dropped off the phone, had a long lunch, picked up the phone, and everything is working great.Thank you!

Mi
Review №84

Exceeded my expectations. 110% satisfied.

Ni
Review №85

Came here with a cracked screen and the guys behind the counter were very helpful. My screen was repaired within the hour of dropping it off and works perfectly. Quality service and friendly people that definitely know what theyre doing!

Jo
Review №86

Great price, and EXCELLENT service!

Ca
Review №87

Raja and his team is on point. I will always bring my pads, phones, etc to him!!

Gr
Review №88

We have used them twice and both times it was a great experience. They even repaired a bent phone. Quick and friendly.

Mi
Review №89

Great customer service with reasonable pricing. The wait for my repair was over rhe two hours they stayed but I really appreciated the service and repair work. I highly recommend them for broken screen replacement.

No
Review №90

Works kept saying they would call me when they had been in touch with my insurance or when they had news about my laptop. They never called like they said they would and were very slow to get the job done.2 stars cause they did end up getting the job done.

Li
Review №91

I took some time away from school to visit this store yesterday afternoon and it was NOT open! Although it was during business hours and showed OPEN on Google. I feel this is not valuing your customers time!!Suggest others maybe call prior if you decide to visit.

La
Review №92

Perfect service. Such a great guy! So fast, reliable and so knowledgeable of all apple models.

Co
Review №93

Great service! Raja is the best!

Ha
Review №94

Fixed my phone in no time. Best shop in town.

no
Review №95

THEY THE BEST THEY HELPED ME WITH UNLOCKING MY PHONE AFTER I COULDNT FIND THE PASSWORD FOR THE RESTRICTED PASSWORD. VERY HELPFUL AND CONSIDERATE. GO CHECK THEM OUT IF YOU HAVING ANY PROBLEMS WITH YOUR PHONE.

Qu
Review №96

Very helpful place if you need phone repair. My Nexus 6p needed a battery replacement. I think the battery degraded faster than normal due to heat from being mounted on my car windshield. I stopped in here while on a break from work. They didnt have the battery for my phone so I just ordered one from ebay. Stopped back in after I received the replacement battery and they replaced it in less than an hour. They emailed me when it was finished. All-in-all a good experience. Highly recommend this place.

Yo
Review №97

Great service, quick turnover time and awesome client service, would recommend with my eyes closed.

To
Review №98

Fast service, friendly, and grade A quality. I was in and out. Worth what you pay. Would recommend to anyone.

Sa
Review №99

Friendly service and quick service turnaround

Ul
Review №100

Excellent service and professionality. They quickly resolved my problem that drove me crazy. Absolutely recommended.

Information
31 Photos
100 Comments
4.8 Rating
  • Address:918 W Madison St, Chicago, IL 60607, United States
  • Site:https://cellphonerepair.com/chicago-west-loop-il/
  • Phone:+1 773-741-1477
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10:30AM–7PM
  • Wednesday:10:30AM–7PM
  • Thursday:10:30AM–7PM
  • Friday:10:30AM–7PM
  • Saturday:10:30AM–7PM
  • Sunday:11AM–5PM
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