I’ve been going to Ashland Tire for the last 6+ years for everything from oil changes to fixing my A/C to having all 4 of my tires replaced. Jack and the crew take excellent care of everybody that walks through the door. I’ll be taking my car to Ashland Tire for the foreseeable future, thanks to their excellent service! Thanks, team!
It was purely by accident that I happened to come here but I guarantee you, this will be my go to shop from now on. It was nothing but perfect from the second I stepped in the door. The courtesy and friendliness I was received with was remarkable.I needed two tires repaired. The shop was full of cars being worked on and a very busy crew, including who I think was the owner, who was elbow deep in loading old tires and car parts onto a truck... yet it took less than 45 minutes for my needs to be addressed and to have me driving out the door.As I waited, person after person came through the door either to drop off or pick up their cars, and I kid you not, every single person was greeted by name and chatted up as if they were all old friends. This is EXACTLY what business used to be like and is sorely lacking in most of todays world anymore. Id become a repeat customer for that reason alone! The work was done on my car promptly and professionally and the price was exactly what it should have been, fair and reasonable.I live in Hillside, a good 40 minutes away, but I promise you this place is absolutely worth the travel.This was the best happenstance EVER!
Ashland Tire and Auto is a dream to work with. Jack and his staff are always friendly, knowledgeable, and quick to diagnose and fix problems with my car. As a woman with little to no car knowledge, I always feel like I am in good hands and they always take the time to explain everything to me. Ive used them for tires, to replace a recent catalytic converter that was stolen from my car, and other repairs. Great neighborhood garage!
Ashland Tire & Auto is my go to place for tire repairs or replacement, which is a fairly regular occurrence when you live and drive in Chicago year around.Jack the manager is very knowledgeable, a good listener, and a clear communicator. The staff is also great. If you are looking for the best tire deals, this is not the place, so please stop dinging them on tire prices, its just wrong. They provide fast, reliable service at a fair price. More importantly, they do all the little things right like putting your spare and tire kit back the way it was suppose to, and cleaning up properly when they are done working on your car. When you are paying someone to work on your car, you want to trust that they do what they say and you pay a fair price for the work. This is the place I trust more than anywhere else.
My car has been operating poorly for about a year and I risked my safety versus taking it in to get it checked out because as a woman, one of my greatest fears is walking alone into an auto repair shop expecting to be taken advantage of. I felt unsafe driving to my clients and constantly contemplated when the right time was to bite the bullet.When my car kept getting louder and louder and my brakes were grinding, I asked a friend for a referral and he steered me to Ashland tire and auto, providing examples of their honesty. Considering he is a straightforward and cost-conscious man, I was excited to get his recommendation. Sure enough, they provided me with a laundry list of what was wrong with my car but also helped me figure out which repairs were vital and which ones I could hold off on in order of urgency. They even showed me where to check and fill up my power steering fluid to ward off additional repairs for as long as possible.It’s never fun to drop a lot of money at the auto repair shop but I feel really good about the experience and grateful that I know exactly what’s going on with my car and fixed the most important issues. I will recommend everyone to them! They are the best! Fast, fair, and quality work! ⭐️⭐️⭐️⭐️⭐️
They are upfront about their work, and they get it done right. No muss, no fuss, no frills.
I got a flat yesterday, threw the donut on, and brought my tire here in the AM. They patched it, put it on the car, 35 bucks, no nonsense, no upsells. I see why their phone was ringing off the hook! This place is great, Ill be back.
Great service and product. Happy to support a locally owned small business.
Found my new shop! These guys are honest, friendly, and do great work at fair prices. Much better than any other shop Ive used in the city. Well definitely be taking our vehicles here from now on.
Went here on Sep 4, 2021 with a spare tire on my car. I had a nail and had to have roadside assistance put on my spare.This place repaired my tire and got it back on the car for $35. Guarantee if I went to the Mercedes dealership like I usually do they would have recommended new tires etc and charged me like $1,000.This place is AWESOME value
Best tire shop in the city. Had two tires replaced last year and another two this year. Had a wheel alignment issue that they were not able to fix but gave me a full refund. Rare to say these days, but these guys are extremely honest and care about you and your ride.
Great experience every time Ive been here. The mechanics are good, honest, and quick. The guys at the counter are always friendly and helpful. I highly recommend this shop. Thanks!
I’ve used and appreciated this business for a decade but a recent experience led me to leave this review. An honest mistake was made when mounting my tires to the wheels and management at this shop took great personal expense to ensure the issue was rectified. If honesty matters to you, use Ashland Tire and Auto.
Had a wonderful experience here recently! I had been to a different tire place because I had a punctured tire, and they said I would need a pair of tires for almost $600, which seemed like a terrible deal. I did some research online to find good tires for a better price, and found some that were well reviewed on Tire Rack. I called Ashland Tire and Auto because the Tire Rack tires would take a week to arrive, and I was hoping for sooner. First, the guy I talked to told me I would need to replace all four tires, not just two, because I have All Wheel Drive. I looked this up, and it is correct, so is a good thing I did not get the pair of tires, which would have messed up my alignment. But he told me I could get the exact tires I found online the next day for about $700 total (including mounting and balancing) the next day, or he recommended an even better reviewed set of tires that he could put on same day, also for about $700. This price was only about $30 more than the online price, which didnt include mounting and balancing. I agreed to this, but when I arrived, they said my tread was good enough on the other three tires to only need to replace the one punctured tire, as long as it was an exact match. It being a fancier tire than what I had been looking at, it was $200 total, but I was very pleased that they ended up charging me $500 less than what I had already agreed to over the phone. Also, they were able to find an exact tire match the same day, and they put it on in under 30 minutes. They gave me very fast service, saved me money, and gave me great advice! What a find!
Flat tire because of a nail. Was in and out in 25 minutes for a reasonable $35 charge.
Always friendly service. Very timely.
What an amazing experience! Called to make an appointment assuming it would take a week or so to get in, they told me to stop in and they could replace all four tires, balance, etc within an hour - and they did NOT disappoint. I was in and out within 30 minutes and they were lovely and professional folks! Will be back and recommend their business to everyone I know!
Family have been using for years - awesome job keeping our cars on the road and well shod - honest and dont spend unnecessarily
Quick, easy tire repair. Checked and adjusted air pressure on all tires without me asking.
They were very friendly and they fixed my car TWICE! First they fixed because I had a flat tire and because my room had bent when I hit a pothole in Chicago... But anyway, everything was fixed really fast and the guy at the front was dope. I would definitely go there again
Follow my reviews, Google tells me all the time they are great. I came because a friend told me she brought her car in twice. They couldnt find the problem. One of those, it works for me, ghost problems weve all had. They didnt charge her a dime. So I went, they rotated my tires and replaced breakpads + for 350. Thats roughly what I expected. They got it done in 2hrs. They wore their masks and were cordial as all get out. So five stars. Take it! Dont leave it. Good folks.
This place is incredible. I met them back in the late 1990s because I lived across the street and had just moved to Chicago. They were easy. Since then my first call is always to Jack and the team. Just had a battery warranty replacement today. They are the easiest and have the best customer service I have ever experienced. I cant recommend enough!
Very fast and quick experience. Very reliable auto repair shop.
Good price on some new tires for my utility van. Great service time aswell
Great guys. Fair prices. Honest
The fastest tire change Ive ever had and the price was reasonable
Jack and his team are incredible!! My family has been going to Ashland for over 20 years. I am so grateful for all the love and care that Jack and his team have put into my car over the years!!
Friendly, knowledgeable, quality oriented and in the neighborhood. All at a fair price. You wont be sorry you chose them.
Was in and out in 30 minutes with a nail in my tire. Great service
Is the best I’m love the place. Always sincere no lies they tell you the truth and they’ll help you and everything they can this way and keep take my car my wife’s car my sons car myself again and I keep going over there over and over and over
Yet another amazing visit to Ashland Tire! I went in thinking I needed.3 new tires, limping in on a donut, and they checked it and I walked out with a new tire and 2 new tire sensor kits in under an hour. These guys are wonderful - Ive never had a bad experience at this place. The mechanics are super friendly and know everything! Every time I go someplace else (never by choice) I regret it This last set of tires were purchased when I blew out 3 times hitting a gigantic Chicago pothole literally outside a different tire shop (a national chain), and Ive regretted it every day for the last 2 years. Ashland is so professional, and theyre affordable! Especially because they take care of you and dont want you to pay for what you dont need. I really trust them and recommend them to all my friends
Super service, reliable repairs, honest humans and easy exit. Put in a new battery and was out the door in less than an hour on a Saturday! Still the best for car maintenance after taking various cars there since 2008. 🚗
Heres the story:Hit a nail in passenger back tire, called Ashland Tire & Auto, he said bring it in, they looked at it, waited 1/2 hour, fixed perfect! Excellent Service and Excellent Price!!!!!
A friend told me about this place after Toyota here in town quoted me $1,500 on work they said I needed after looking over my car when I took it in for a battery replacement, AND they charged me $80 just to look the car over. Ashland Tire went down the list of what Toyota said I needed and explained that none of those repairs were even necessary and that most of it could wait for years before the maintenance was even up on them accept for 1 small repair. Are you kidding me? Why would the dealer just straight up lie to me!Paid only $90 for one repair with Ashland so they saved me $1410!!! These people are obviously trustworthy I am very happy and I would gladly have paid a good deal more to get my car back on the road. Wont ever go back to Toyota dealer and very upset with Toyota and will come here from now on for all of my repair needs. Id been taking my car to Toyota for a few years thinking they had my back but they were probably ripping me off the whole time, I kind of feel like an idiot! Thanks Ashland Tire!!! Youre my go to place for car repairs.Please understand that if you call Ashland Tire, they are so good and fair that they are usually booked for a few days. Dont get discouraged Be patient. Theyll save you a fortune and you will love working with these wonderful people.
Went there for flat tire, quick service, 35 bucks
Called to get a quote for 4 new tires, $150 per tire Total $600 for 4 new tires.
I was in need of replacing a tire pressure sensor in my CLA 250... without an appointment they did it on the fly in no time for the fraction of the price I would pay in money sucking Loeber Motors :) Thanks guys!
I have had two very different experiences with Ashland Tire and Auto. Our first experience was perfect. I called to ask what time I could bring my car in for an oil change, they told me the time, I took it in, they got it done quickly. The most recent time, I called to ask what time I could bring my car in for an oil change, they told me the time, my husband took it in, they made him wait over 2 hours (even though they had specifically told me what time he should bring it in, and I told them my husband would waiting at the shop for the car - they had assured me they would get it done quickly and it wouldnt be a problem). Im not sure if this second time something came up, but it was really disheartening for them to make my husband wait that long when everything seemed completely understood over the phone. Their prices are fair and we havent had any issues with their work. I hope our next experience will give us a good 2 out of 3 tries.
Fantastic! Cheap towing if you don’t have AAA. Fastest service ever. Great dudes!
Had a nail in my tire and needed a patch. On a Monday morning I was in and out with a patched tire in less than 30 minutes, for $30. Happy customer!
Always receive nothing less than the best service from Ashland.
Super great staff and knowledgeable. Trustworthy and kind. Will be my go to auto repair place in Chicago!
I had a nail in my tire. They patched it in record time for a VERY reasonable price. Highly recommended!!
TLDR: Honest, Professional, Reasonable Service Full Story: Not long ago I received an oil change at a separate, chain business, and I was informed that my belts were cracked and needed replacing. My car started squealing during accelerations and turns, and so I made an appointment with Ashland Tire. They told me how long it would take, roughly how much it would cost, etc. I was happy to discover that my belts were not in need of replacing, just tightening. What would have cost over $100 cost $41. Very pleased.
Havent been to a better shop in my 55 years. Jack and the whole crew are truly the BEST. Thanks again, MUCHAS thank yous !
Ashland Tire and Auto has been the only mechanic Ive used since I found them over 15 years ago. They have proven to me to be honest and reliable. They can be busy at times (especially with COVID), but communicate honestly with you regarding both cost and timeframe.
Trust worthy and great service for both routine and urgent car needs. Highly recommend!
Need tires or you car repaired? This is the place
Great service, great prices, great guys. In and out! Highly recommended
I had tried calling 4 other places and non could see me today to replace the flat tire. When I called them they said could see me today. I put the spare on and drove over. I had a replacement tire so they swapped them for me. They were quick and professional. Was in and out in under 30mins.
Ive used these guys multiple times for plugging my tires due to the beautiful chicago roads. They are always quick to accept me and quick to repair, and very economical. Down to earth Chicago guys that you can trust with your car repairs. Thanks!
Fast and friendly service for a tire replacement
Honest professional proprietors. Nothing fancy. Just good serice and value. Keep you vehicle operating safely. Do only whats needed and give you options. Customer for 20 years Highly recommended.
Excellent assistance with any tire plugs, new tires, new rims, very accommodating and professional.
These guys are the best in business. Always super fair with pricing, and have the most generous workers. Shout out to Jack for making my visits easygoing. This place has become the exclusive tire and auto shop I use for my car maintenance needs. Highly recommended!
Jack always takes care of my family fleet - solid. Honest. Thx.
This place is great! Fast, they do good work and very fair. They stand behind their work and products all the way for their customers. We will be coming here even when we leave the neighborhood.
Jack was totally awesome. Listened to my concerns. Found the issue and fixed it quickly. As a woman, I often feel nervous when it comes to car issues. I trust them to take car of my tires from here on out. Support local businesses!
Great, seemingly direct and honest guys to deal with. Jack at the desk is gregarious and good at explaining tire and autumotive mechanical issues. The repair gentlemen seem to know what they are doing.We experienced the fastest possible replacement and balancing of two tires, and rotating of the older two tires from front to back I could imagine, particularly on a Saturday morning before eight a.m. I hardly sat down in their waiting room before they called me to take away the car.The cost was completely reasonable.
Jack and the boys are amazing. Honest, trustworthy, good prices and great customer service!
I brought in my car today for a tire repair. (I had taken it somewhere else yesterday and they had patched it and said it was good to go, but it was flat again by this morning). Everyone at Ashland Tire and Auto was very nice, they worked quickly, and were able to get me on my way to work with a new sensor that made for a happy inflated tire. They also took the time to tell me what to look for/reasons to come back and have it looked at again. I will definitely be going back and would absolutely recommend them to others.
Nightmare scenario. I had 4 new tires delivered for them to install. I drop my vehicle off and get a call a few hours later that my car is ready, however there was an issue. They broke my wheel lock key and therefore only were able to install 2 out of 4 tires. I would need to go to the dealership and get them to use their universal key to unlock the other two. I spent hours driving to and waiting at the dealership and had to pay for the labor and parts to install new lug nuts and to get the two locked ones off. This process isnt as simple and cost free as they made it seem it would be. Ashland Tire not only refused to cover my costs for this, but also were unwilling to charge me anything but full price for the tire installation. They refused to accept responsibility for a mistake they made (I dont care how common it is) and wouldnt offer ANYTHING to help make it right. Very poor customer service when it was clear that they were in the wrong. I do not recommend anyone have their tires installed here.
Grear service, they are also quick which is nice. Highly recommend
So friendly and courteous. Great prices, too.
Great place. Been taking my car here for more than 10 years. Regularly talk me out of work recommended at other shops.
This place is great. Every time (which isnt often) I have to go there it is ... just easy. In, out, trustworthy. A good honest business.
Great experience from when I called earlier in the week to check out. Called ahead and they gave me an estimate and said to come in, no need for an appointment. When I came in Ken was friendly, immediately offered assistance, and was able to replace my brake and turn lights on the spot in 5 minutes for a great price. Very positive experience overall, convenient location, quick service, and great deal, highly recommend and Ill definitely be back next time I need anything!
Honest shop.
Awesome service & value, this will be my new go-to place!
Knowledgeable about tire sizing. Very reasonably priced and very capable and effective at installing and balancing. A great small business buried in an urban setting. Not easy to spot but worth the effort to look for them. I would definitely go back.
Love Ashland Tire & Auto. You will not find a honest, trust worthy shop like theirs in the city of Chicago. In my experience, they have gone out of their way to put my needs ahead of theirs.I left my lights on accidentally and it drained my battery, so I needed a jump. Ended up going to 4 auto part stores to get my battery tested. All 4 told me battery is fine, but my alternator needs to be replaced. I scheduled an appointment at my convenience to drop my car at their shop. They took a look at my alternator, saw no issues and charged me nothing. I have not had any issues since.These guys are honest and straight forward. I asked them for a new alternator, they could have gave me a new one even though I did not need one. They chose to do right by me.If you want an auto body shop that puts their clients first, call these guys and I have no doubt they will earn your trust just like they did mine.
Trustworthy - the number 1 thing Im looking for on a shop.
Beyond satisfied. I came here twice so far and Im very satisfied. Each time I came here they were able to take care of my car needs / repairs very fast, even on a busy day. I am very pleased with their integrity, customer service, and pricing. They have a really professional team of people working at this shop. 10 Stars!
Ashland Auto was my go too guys all through the 90s and early 2000s, then I moved away for 13 years. Now I am back. Just got a new set of tires. These guys are the VERY BEST, MOST HONEST Auto tire and service people in all Chicagoland area. You gave me the same top notch service I knew in the past. Jack, Thanks to you and your employees.
They fit me in right away when I got a flat tire down the street from this shop. They didnt overcharge or push extra costs at all, and were incredibly fast and helpful! It made the bad experience of blowing a tire on my way to work not spoil the rest of the day or break the bank. Thank you for the help!
Have been going to Ashland Tire for years. Honest guys and fair prices.
Friendly, quick and affordable! I went in for a tire repair and they solved the problem in 30 minutes for just $30. Nice guys working the counter and in the shop. Also, its really close to a Starbucks if you need a snack while you wait. Will definitely go back.
The best in the city! Honest with fair prices
Quick honest service.
Honest shop - We had a nail in our tire and our dealership told us because it is a run-flat tire they could only replace the tire. After reading other review, I took the car to Ashland Tire and Auto. $30 dollars later, drove away with the same tire in perfect condition, minus one nail.
They helped me fix a low tire pressure light, it was so easy they didnt charge me at all. Friendly guys!
Im not really a car guy and my main concern with auto mechanics is that they are hoodwinking me or charging me extra for things I dont need. There was none of that here. I took my car in for a brake job (brakes were grinding). They were extremely fast to diagnose, give me a quote, and repair the same day, even though they were booked for a week. And they gave me a very reasonable, honest price for a full break pad/rotor repair and never tried to take advantage of me or recommend other mystery repairs or labor. Lightning quick service. Great price. Zero BS. I will be taking my car here in the future and recommending to anyone who needs a reliable mechanic.
Great guys and a great place to get your car worked on.Im new to the area so I wasnt sure where to go but I made the right decision!! These guys get the job done fast and well at a good price. I dropped my car off promptly at opening at 7am and they were already swamped (good sign) and I left for work (not really being concerned with how fast it got done because I was picking it up later). At 9:30am they called and told me what needed to be fixed and around noon they were finished. There was another woman before me who needed an emergency tire fix and they got her in right away. I am very pleased with the work they did and the customer service.Side note, as a woman I am always weary about auto shops trying to up-sell, but this was a no BS place and they were very professional and listened to my concerns.Services Completed: Front Brake Rotor and Pad replacement, oil changeCost: $352.27 (parts and labor)
Honest crew. Will not steer you wrong
These guys are great! Been going here for over 5 years now. Theyre honest, do solid work, never try to sell you other services/parts that you dont need. Would highly recommend!
These guys are THE BEST! Every time I bring in my car in, I receive excellent customer service - they are consistently quick, accommodating, and honest! They stand behind their work, never try to upsell you, and always give a fair price! In my opinion, these are qualities that are hard to come by with most car repair shops. As long as Im in Chicago, I will never take my car anywhere else! Highly Recommended!
Got the job done
As long as youre in no hurry and you dont mind being the first one there and the last one helped then this may be the place for you. I ended up not having my tires put on today but since they were delivered there from the tire rack I will end up having to go back to have it done but on a day when Im in no hurry and customer service is not as important.
Perhaps they are the best mechanics in Chicago! I have been taking my cars here for a while, not often, but most of my repairs are done here. The price has always been reasonable, always call you and explain you in detail what needs to be done, always transparent about the cost! They are honest, very dependable and take pride in what they do! Amazing!
Fast, dependable work at reasonable prices. I have been coming here for years. They always take good care of their customers.
Ashland Tire and Auto is the best place to take your car. They have great customer service, always make time to fit me in (even when I call right before bringing it by), and do great work. I have found out on several occasions that they contacted my warranty company so I didnt have to! They never charge for diagnostics and they even replaced a fuse for me without charging for labor (my bill was less than $2!). Great prices and great people.
Yep, go here. Super friendly to all the customers, fixed my tire for $30 right away. Feels like a no ripoff zone. Theyve obviously been in the neighborhood for a while and get repeat business.
Ive been taking our cars to Ashland Tire & Auto for years no matter what neighborhood we live in. Their honesty and service really cant be beat. Nothing like picking up your car and paying a couple hundred less than you were expecting because ah, we just took care of that other thing for you, no charge. I love this place.
I would give MORE than 5 stars if I could! They are trustworthy and fairly-priced, and I cant tell you how many times they told me I didnt need work that another facility told me that I needed to have done. Quick turnaround time, even when they are super busy. And the customer service is unparalleled; even the way they answer the phone. They are the best; I wont ever go anywhere else.
Good price and quality service. These people will not robber you and will provide good service. Also they will not offer you to change part, if it is still running well (like in some places do, I appreciate that)Super friendly staff
Friendly and knowledgeable staff are just part of what I can say. They did a superb job at both answering my questions and working on my car. Their located in a great place, so even if you have to wait a bit, they have so many great restaurants and cafe around, you can just enjoy a meal, while the experts do their magic
I dont have much to add that is new, so consider this an echo of all the other reviews that say Ive been going here for years because they are amazing. They are honest, they will give you advice about what repairs absolutely need to be done now and which can wait. Just now, they essentially checked over some work I had done by another mechanic while I was out of Chicago, and they didnt even charge me for setting my mind at ease. Make an appointment-you may need to wait. But its worth it to just CTA it for a couple days in order to see these folks.
This is one of only three places in the entire state of Illinois I would ever take my or my loved ones cars. I drive over an hour to come here every time and as long as they are open I will continue to! There is no better place!
Solid place. I have been coming here for about 20 years. The other day my girlfriends car was displaying error codes. Jack has it looked at and driven 3 times over two days. They can find nothing. Charge nothing. Reset the computer for free. Mechanics are not cheap, still no charge. Solid.