Great experience, professionalism was on another level. I watched the guy do my brakes and everything he did was stuff I’ve never seen other mechanics do to make sure my brakes were perfect . They don’t rush they just care about making sure every job is done 100% . Also they said they only use high end parts I was spectacle about that because of past experiences at other shops, they even showed me the type new parts In the box before installing it. I searched up the parts later because I don’t no much about cars but the parts they used were almost 3 times the cost of what AutoZone was charging. So made me feel great that I definitely got my money’s worth

The guys there are good, they helped me out a lot. They took a lot of time out of there day to help me out. They also do financing so if you don’t have all the money and you are in a jam they can finance you even if u have bad credit with 0 down

Worked quickly and efficiently to make sure the vehicle was in tiptop condition so it was safe to drive back to my home state!

Great Staff Was Treated With Much Respect Did Great Work On My Car Up Front And Honest Would Recommend To Others

EDITED: Took my minivan in for a tuneup April 2020 a few months later my van was having starting problems. Its been down since Dec. Finally Got it to another shop to be diagnosed and was told I need a tuneup and my spark plugs and wires hadn’t been changed in a really long time. I will Never go here again or recommend them, they took my money and did No Work.Look up my name and you will see there is no mistake about where I took it.

Works on all on my family cars for years never had an issue my mom got her A/C fixed on her 2015 Ram that no one could figure out interstate figured it out within minutes and got the repair done and now A/C is blowing great very reliable and dependable shop they realize people is human and works with everyone budget the best they can

The best on the the East side ChicagoThey do great work they don’t cut corners like most by far the best experience I could get with car repairmen

These guys are the best I’ve never had a problem very professional and the service is great I would not bring my car anywhere else

I encourage every woman to go here these guys where fast and they didn’t charge me a arm and leg like most

Very reliable, shop prices are very reasonable and they are great people and try to work with everyones budget Abe and Icarus always gets me back rolling 10/10 recommendation

Quick reasonable and honest

Wish I couldchoose -0 stars...Im glad all i had was a diagnostic! They overcharged me for a diagnostic, then tried to clean up the lie when my boyfriend called to price it. They denied upcharging me but my guy was VERY CLEAR in asking for the exact same service over the phone in which they quoted him a lower price. And of course then proceeded to inform me that because they only use NEW parts, the services that I needed was 2k worth of work and they couldnt even pinpoint the original issue that I originally brought my car in for in the 1st place. . . WOULD NOT RECOMMEND!!! Especially if youre a woman going there alone.

If I could put 0 stars i would this coming from a child of God, if you need the work done and dont mind paying the price then go here other then that go somewhere else because if you dont research on the situation your going in for they get you out your money! ESPECIALLY IF YOUR A WOMAN !! I WOULDNT RECOMMEND THIS IF I WAS MILLIONAIRE

I love Interstate Auto Repair! They were so professional and very quick to service my car. I definitely trusted them over some other repair shops, I didnt feel like they were trying to take advantage of me. I will forever be their customer!

***UPDATE*** The shop manager/owner called me and expressed his apologies for my experience. He came off as very sincere and asked me what they could do to improve. While Im unable to take back everything I said about my experience, I can however absolutely take back the part about this shop being the worst. Calling back a customer to attempt to make amends and right a wrong is an extremely rare act these days and that is why I updated our review to a ***4.5 STARS*** (no option to select half stars). Mistakes will certainly happen but how he chose to approach them was exceptional to me. This shop showed me they CARE, regardless of if your experience with them is good or bad!!I took my mothers car for service after being told it could be diagnosed quickly (unlike some other shops). It took them an entire week to diagnose that her entire suspension needed to be replaced and that she needed an evap part (emissions). They quoted me $2800 for the whole job. So first I told them I was just going to give up on the car and go buy her another. He turned into a salesman quick and advocated for her to keep the car. Then after I decided to only fix all of the suspension they quoted me $1450 total - which conveniently they ONLY ACCEPT CASH (although they have their visa and mc logos displayed). I gave them half to start. Another week + went by and they finally call me to tell me her car would be ready by 4pm Saturday, latest. My mother shows up on Monday with the exact remaining cash balance I gave her and is told they need another hour to finish up the car. On top of that they then tell her they needed an additional $150 because they forgot to quote the tax when they told me the total w/everything. So for them to release my mothers car I had to cashapp their mechanic the $150. By far the worst repair shop Ive been to as far as I can recall. I end up asking our family attorney if there was anything I could do and she suggested starting with sharing our experience... so there you have it.

Im so thankful that someone told me about this shop, its saved me so much stress over the years. The most honest and reasonably priced mechanic Ive ever dealt with.

I’m a driver for advanced auto and I drop off parts around my area and out of all the shops he is the most respectful and does great work on cars for what I see. I took my car to him today for my AC and his prices are reasonable. He’s also a foreign car tech so keep that in mind.

They were professional on time and honest.

This will always be my go-to spot in Chicago. Amazing customer service every time. Abe is a super friendly and honest guy, he’s upfront about pricing and always looking for ways to keep my bill as low as possible. Can’t say enough good stuff about this place.

They were very knowledgeable and precise with explaining the issues of my car in detail. I will return to have the additional service repairs needed soon and I will recommend Interstate Auto Repair

My experience was great! They really had my best interest and they fixed my car same day even after they had to do unexpected work! I will definitely come back here if I run into any auto issues in the future!

Great place they get the job done love coming here

A con job

Great experience get service. I tried going to the shop across the street woodlawn auto basically they was trying to over charge me for work. Once I came to interstate I saved a lot of money and left very satisfied. Workers are very respectable and down to earth

5 stars for timeliness and thorough in explanations repair and maintenance. They’re knowledgeable and responsive. My entire family has been coming for years and our vehicles are always returned in best condition!

Very friendly and great quality very honest .. highly highly recommend them for all your mechanical services. My family and I haven been going to them for years will never trust any other shop.. recommend them for all quality n great n friendly services

The guys at the shop are super helpful and honest. They were also polite and knowledgeable. They also work fast!

Good quality they take there time on each car to make sure the jobs done right i love how they dont rush on peoplrd cars

Great experience get service. I tried going to the shop across the street woodlawn auto basically they was trying to over charge me for work. Once I came to interstate I saved a lot of money and left very satisfied. Workers are very respectable and down to earth

Great experience get service. I tried going to the shop across the street woodlawn auto basically they was trying to over charge me for work. Once I came to interstate I saved a lot of money and left very satisfied. Workers are very respectable and down to earth

I brought my Cadillac in for a wire repair job. They did an amazing job fixing these problems. I been to many shops an they b.s around or over charge me. But these guys did a great job. They took their time an made sure the job was completed. I highly recommend them to fix cars and get the job done.

They were very knowledgeable, I will recommend Interstate Auto Repair

This auto shop is amazing they made me feel like like family and they worked on my car fast and did great work Ill be going back and tell all my people to come here thanks guys💯💯

Great quality service.. highly recommend .. there a small family owned shop and they treat you like family.. they take a lot of pride in what they do

I needed a blow motor and oil change for my Audi and other shops were giving me insane price ranges. I spoke to Abe at interstate auto and he took very good care of me. Great customer service and his staff was excellent. Highly recommend them!

I just recently went to this place to get a trans flush and it was excellent service. The guy was very kind and was talkin me through everything. I definitely recommend going here!

This place was a bit of a drive for me but Im glad that I made the trip. Interstate is excellent with their customer service! The employees and management are honest in how they work. I brought my vehicle here on multiple occasions and Interstate has made each experience simple and easy. Abe was very patient and thorough in explaining what my vehicle required and was very fair in his prices! Ive recommended this place to all my friends/family who are in need of repairs. Thanks again!

Great people Ive been one of there customers for over 20 years, they use to have a shop on 111th and cicero and they relocated there location i been following them and been loyal to them for 20 years my entire family goes to them they real good they only do quality repairs and they treat you like family they go above and beyond for tbere customers and unlike other shops they actually appreciate every dollar that u spend with them never met a more friendly respectful business in my life just be patient with them n show them respect and youll get back double in return i give em 10 stars for there appreciation and great work

Fast and excellent service

This place was so bad! In fact Ive had bad experiences other places and this has been the WORST experience EVER.Dropped the car off was told it would be ready by a certain date. It wasnt. Okay fine things happen and I gave him the benefit of the doubt. He said it would be ready on Tuesday. So on Wednesday went out there but he refused to come into work. When he finally did answer the phone he said he was not coming into work because his wife had a baby. We said we dont want the work done we just want the keys. He said we would talk about it tomorrow. Now it Thursday no one will answer the phone, they refuse to release the keys so that we can have it towed and worked on somewhere else.This is a horrible place and I seriously doubt this guy has any credibility. I would never send my enemies here even. NEVER GO HERE!!!!

Highly recommend, very friendly & honest people, and there prices are very affordable, very honest people they showed me everything that needed to be changed they explained very well and they showed me every part that was replaced made me happy to spend money knowing exactly we’re my money went.. 1000% recommend not too many shops that go out there way to do what they did

Great shop, came in to do my brakes and not only did they go above and beyond but they also put top quality parts for the great price they quoted me for.. they showed me the new parts in the box to prove to me that there using best quality parts and they also serviced each caliper for free to ensure I’m getting the best braking system. Normally shops trip charging 60$ per brake caliper service when they did it free telling me they believe it should be done after any brake job, which tells me a lot about there knowledge n extreme care for every car they touch! Been to many shops but must admit this is first shop that went above & beyond . Treat them with respect n they will go 10 times more for u! Respect goes a very long way! Wouldn’t recommend any shop for any auto repairs but this shop I believe Abe is the front guy I dealt with for anyone who cares. My new shop

Great place to go to have your vehicle diagnosed and repaired! Great service great owner, Abe really knows his stuff and guarantee he’ll get the job done.

Very friendly very honest n they do great repairs take all my cars n family n friends all come here. They show me all repairs made on before n after I rate them the best shop due to there honestly n quality

Trustworthy business. Theyve done a couple alignment jobs for my truck now, and set me up with some tires at a great price.

Went into this mechanic shop when my car randomly wouldn’t start when at the local store. Called the mechanic shop across street and their EXCELLENT staff helped jump my car and was able to take to them for repair. The staff was super honest and did not upsell me on all kind of stuff. Turns out my car only needed a battery. Abe at the front desk was super friendly and honest! Highly recommend this place for all automotive issues!

Had my truck in for repairs and they did an excellent job. They were so good and knowledgeable, explaining everything to me before proceeding, to get my approval. Their pricing is comparable to other shops, maybe even a little less. But well worth my 20 minute drive. Highly recommended for any of your automotive needs.

Wonderful customer service and good quality work and prices

They good honest people that treat you with respect and look out for you like family

Great people, down to earth, very friendly! did my brakes & lower control arm in a timely manner

The work and service was great. All the work done is very professional and was fast and has good pricing. This family owned business is very good and i would highly recommend this shop for at service to anyones car.

They are a small family owned shop great people .. my entire family and I have been going to them for years they do all the mechanic work on all of our cars. they are a 1 stop shop.. they do every mechanical work I ever needed for me n my family n they do real good work especially very good pricing much cheaper then most shop Ive been normally dealing with Frank and abe there for years

Very fast very professional very good sense of humor. Very affordable will definitely be back

Came in for repairs on my car and was updated and taken care of without any issues. Was in and out quick

Very honest & great quality . My overall experience was real good specifically with the guys working there you can tell they care about what there doing and how they do things.. they done my alternator n had them do my brakes and my tie rod ends they also do wheel alignments

Fast service it was just AG by himself and he gets straight to the point 💯💯

Good honest work got me in and out and charged good prices

Good work

Very honest people. Great quaility work

Very good customer Service great price quality work

Great service! Another shop tried to get over on me, but Abe showed love! They do really good work

Great service, honest people, got me in and out quickly. Abe took the time to explain the problem I was having and fixed it right then and there. Didn’t have to shop around bc he gave me a great deal. Would definitely go back!

This place is worth checking out i decided to make this my place to bring any mechanical needs. With so many shops to choose from this one Im glad I found they showed me my new repairs before covering them up otherwise i wouldve had to taken them at their word not many if any places does that and that is a peace of mind.

Took my Mercedes Benz there for brake leak and two new shocks. Dropped my car off on short notice and they got it done for me in a timely fashion. Very friendly and honest with prices and what your car may need.

We’ve been a supporter of interstate for over 6 years the only shop we trust, never had a problem there down to earth, just be friendly with them n they’ll go above and beyond for anyone of there customer, try them out guys if ur looking for a new auto place for life

Great service! Very personable and friendly.

HORRIBLE! Save your money and go somewhere else. I went in for a tune up and left with my brakes torn up and whole set of new codes, that was not there before.

Great service went to get brakes done and was very satisfied and the customer service was great once again.

Most honest n most upfront shop I have ever been to. Love how they dont care to lose business to be truthful. Most shops I go to theyll lie to ur face n say what they have to in order to get in ur pockets. These people only care bout good n honest work. Great shop great work and great people who work there

They do a great job Nice customer service

I had the unfortunate luck to of been driving down 95th street during the winter and of course it was pot hole city, I suddenly drove through a huge crater that I totally missed because it was covered by a loose piece of concrete, needless to say my wheel was damaged tire was blown and axle broke. Abe was so kind to of called his tow guy but not only did he give me a ride to the shop, he covered it as I didn’t have money to cover it right there and then. He gave me an excellent price for the repairs and I even offered to pay him back for the tow and he refused. Said he was just glad I was ok and no bodily harm was done to myself or my daughter that was in the car with me at that time. I highly recommend these guys, they know their stuff and aren’t out to rip u off like some of the nearby shops. Thanks Abe, my family and I thank you.

Rebuilt my transmission in My impala SS in 2 days “ they keep there word” perfect service.

Great shop . They do all my repairs. Great price

Abe does a great job with his work

Very unprofessional, has had my car over a month and won’t return any of my phone calls.

They over charge for labor but i said find I’ll pay the fee but then was charged and extra 160 because they replaced a part with out my consent and then going to say i FIGURED you wanted it because i told you about it. I never said yes to do it. Bad communication and they phone is off. They are iffy. Lack customer service.

Great people fast and honest i will be back

Took my car here cause everywhere i took it, nobody could figure what the problem was but thanks to these guys i recomend bringing your car here for what ever the problem is. U name it and theyll fix it. Awesome work done! 💯

Great price!!! Great service. They made time when I was in an emergency and had me in and out!!! Stan is the man in the back!!!

Been going to them for years since they had there old shop on 111th only place I trust

Best in town, definitely recommend

Great employees n staff. Good shop . Had great experiences.

Good honest people. Friendly people. They treat u with so much kindness. Suggest for all you guys to give em a try

Had experience here they real good mechanics they get the job done

By far the worst

My car was leaking oil from the oil pan and other mechanics were telling me insane prices for the fix. I thought I’d give this place a try and they gave me a great price and fixed the problem for me.

Great shop. They did my hub bearing . Did good work

Great sevice,very satisfied with this company I will be back.

Abe is the best service advisor I have ever worked with for being such a young guy he is really knowledgeable honest and fair would definitely recommend to anyone looking for a shop in the area don’t go to competitors in the area they are only looking to take ur money not the best interest of your car

Great n honest people

They have won my services. Very god customer service and negotiable pricing.

Great people honest

Always willing to help and they can really let you know what is wrong without a charge of your arm, leg, and first born child.

Go here with your hands over your head because you will be stuck up!!

I started to come here last year and every time I come they do the job right.

Good ppl

Excellent service

A rip off shop.Charge to much

Great

I feel like committing suicide I went to have my front head light checked..honestly and asked about getting my brakes checked as well. I was first told that it would be an 80 dollar diagnostic fee and then later that he could not find my bulb in the shop and when he did it would be 80 dollars for it.Abe then began to fast talk me about my brakes eventually giving me a price of 485 for the front brakes and 485 for the back brakes and 80 for the light. I could not believe what I was hearing then he began to fast talk me again not wanting me to get a word in and by this time I was so scared that they had did something to my car because they were in the back talking in a foreign language. I tried to refuse the service but Abe continued to pressure the issue and I was so scared.I ended up paying for the front brakes and the light which totalled 628 just for brake pads rotors and light only. That was all the money I had and I was dumb enough to fall for it and they knew that. I am just writing because Im afraid to kill my self and dont know what else to do. PLEASE DONT GO THERE..IF YOU ARE in a bind PLEASE DONT GO THEREI AM BEGGING THE PUBLIC..I KNOW IT WAS MY FAULT BECAUSE I PAYED IT BUT YOU WOULD HAVE TO HAVE BEEN THERE TO UNDERSTAND WHY..I WILL BE CALLING THE BBB..HOPEFULLY THIS MESSAGE HELPS SOMEONE.