user
E & J Foreign Cars LTD
4245 N Western Ave, Chicago, IL 60618, United States
Appearance
E & J Foreign Cars LTD
Comments
Se
Review №1

Where to begin… oh yes, Lou and his amazing team have save me and my partner over $12k in the past year. Lou has integrity and his knowledge in the industry is excellent. I know that my car is in great hands when I bring it to E&J for any service. Lou is able and ready to answer and explain in detail what the service and cost entail with no hidden costs. I can’t thank Lou enough for his honesty and integrity when trying to help you even if it’s not doing the sale through his business. Lou and team, you guys are the best!

Ja
Review №2

Luth took care of cars problems quickly and on budget. They are very knowledgeable and recommend starting with the inexpensive and quick fix and dont try to upsell you. Would definitely recommend and will definitely be coming back for any future work needed.

Ja
Review №3

Great service! Great prices.

De
Review №4

I’ve never done a review for anything and I’m not even out of their parking lot and I felt the need to write this. They have done work on my Range Rover and Mercedes. Great guys who know what they are doing. A+ service go see for yourself !

ri
Review №5

Lou and JT really believe in customer service. Repairs are completed timely and no surprises... highly recommend

Be
Review №6

I found E & J when my Mini was rear-ended by a very newly licensed driver whose parents didn’t want to work through insurance. My employer highly recommended the shop, which told me all I need to know; she’s been a happy patron for years.I was concerned that bypassing insurance would be off-putting to a body shop; it’s just trickier working with individuals & their personalities (and expectations), sometimes, than following routine insurance procedure. But they were both reassuring to me and very accommodating to the parents footing the bill.The work was done well within the estimate, was done in a timely manner, and was done beautifully. I was kept abreast of progress along the way, and the customer service was exemplary from beginning to end.Naturally, when my daughter’s car was hit—also by a new driver whose parents wanted to bypass insurance —we went right back to E & J. Again, an absolutely outstanding experience. She has hit-and-run damage to the other side of the car that will be addressed next–and we know it will be done perfectly.I don’t typically write reviews, but car repairs and maintenance are tricky because they involve things about which I, at least, know nothing, and it’s important to find someone you can really trust. I’ve never quite found someone I trust implicitly with *every* aspect of auto care. Now I have. I can’t recommend this shop highly enough.

Gu
Review №7

Not going back! They Do not appreciate smart people that do research and call out their old school scheme of making you pay and go back, get another issue (that the car didnt have until it was in their possession) and then go back again. Quality work so far but not a peace of mind. And as another person here mentioned - I got severe scratches on my mint, recently buffed car and they didnt assume responsibility. PAY MORE - GO TO THE DEALER! I SAVED $650, $250 OF WHICH NOW I HAVE TO SPEND REPAINTING THE BUMPER!RUDE AF!

Cu
Review №8

Honest guys, great work. Never had an issue and never feel like they are trying to pull one over on me. Had an issue with my car right after they fixed some other stuff and they were quick to come get it from my house and fix it promptly without question. Was happy to find them when there are so many shady mechanics out there.

Fr
Review №9

I have been visiting Lou and the gang at E&J for at least 20 years. They have always been high quality, reasonable, and always on time. I started when my car went out of warranty and 2 cars later I keep coming back.

To
Review №10

If you drive a German car, this is the place to take it. Luther runs one of the most honest and no nonsense shops in the city. Weve been taking our car there for 7+ years and theyve kept it going.

Ju
Review №11

Trusted 100%!! Very knowledgeable and honest. Highly recommend!!

Re
Review №12

Dependable, Quality workmanship, excellent diagnosis, Fair pricing, Courtesy, professionalism, speedy parts delivery, timely. Its always a homecoming visiting E & J with Lou, JT, and Micky and the rest of the staff. Maurice 7/23/20. A customer for 20+ yrs. JT, thanks for the Jersey Mikes cheesesteak. After some research found we have a franchise in Olympia Fields, IL.

Ri
Review №13

Dont know about it

Ti
Review №14

Lou and the crew are true professionals! I have had nothing but great a experience at E&J. My husband and I have both our cars serviced here and I love that I have a local place to go to that I can trust. They do great work, an honest job and very expediently all at a fair price. Thanks E&J!!!

An
Review №15

Good job paying attention to the details. I am glad they did the work.

Ma
Review №16

First time getting my bmw service they gave me a great deal

Jo
Review №17

Great experience with Lou and his team at E&J. They saved me a lot of money that I would have blown at the dealership and fixed my car quickly and efficiently. Even went out of the way to research and locate used navigation system for my Tiguan that saved me well over 1,600. I highly recommend them for all Volkswagen needs.

Ad
Review №18

Replaced my steering wheel with a new one and airbag light stuck on. They cleared it free of charge and offered a very pleasant experience overall. Thanks again guys. Ill be coming back to you for anything else I need done that I cant solve myself.

Ig
Review №19

Love love love! Mike has been working on my cars for maybe 20 years. From the time he was on Clyborn to when he and Jake sold business to when he joined E&J. Same work ethics and care that Mike was known for, you can get from everyone at E&J. Cant praise them enough.

Ra
Review №20

Nice guys, good service. Would recommend to any one who wants their Mercedes, BMW serviced.

Ke
Review №21

Brought my car here for a thermostat issue, brakes, alternator and other general maintenance (oil, filters, etc.)Service was quick and cost was reasonable, but when I got my car back there was significant scratching on both of the front right quarter panels.If you claim to be an import shop, at least have the courtesy to put protective covers over my quarter panels. Will not return because when I am paying $3,000 for service on my $100,000 car I expect the attention to detail to be there.Decent if you have an import thats a little rough around the edges.

Ja
Review №22

Lou and his team were a pleasure to work with; they took my vehicle right away, engaged my insurance company and had me back in my car faster than I could have hoped. I will bring all of my vehicles here!

El
Review №23

Excellent service, JT and team had my 93 mercedes up and running in no time. Very fair rates, honest and caring professionals. Highly recommend!

Jo
Review №24

The best car service shop Ive ever been to returning in hot Ill live there if I could everyone should go to E&J foreign cars thats the best place to be homie get there

Gr
Review №25

I’ve had German cars for over 40 years, and have been blessed with some exceptional private shops to work on them...but these guys are the absolute best by a large margin. From the very first intro call: fair, professional, friendly, honest, and exceptional at their craft. I came to them with multiple issues on my 2008/168k mile GL450...and they were amazing at fixing the problem with high value solutions. They work hard to find the best option for you and actively seek to save you money. Quick too. Found the problem, called me to discuss, and fixed it all within eight hours. I’ve had VWs, Audi’s, BMWs, and Mercedes’...from northern Indiana to St. Louis, Louisville, Evansville and Chicago—and nobody has been better than E&J. I can’t recommend them highly enough.

Ke
Review №26

As usual great serviceHonestVery reasonableHighly recommended

Ma
Review №27

These guys displayed excellent customer service and professionalism, I am totally satisfied with the service that was performed.👍.. Thanks

To
Review №28

Lou and his team are highly knowledgeable and trustworthy. Particularly for German cars, they are without peer in the Chicago area.

Fr
Review №29

Great experience, honest shop. If you have German car this is the mechanic shop to take it to for repairs.

Tr
Review №30

Very knowledgeable mechanics, car runs better than ever.

da
Review №31

Super friendly place. Always on top of everything!!

Da
Review №32

Honest shop. Rare these days

fa
Review №33

Good customer service

Information
7 Photos
33 Comments
4.7 Rating
  • Address:4245 N Western Ave, Chicago, IL 60618, United States
  • Site:https://eandj.com/
  • Phone:+1 773-588-6631
Categories
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations