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CDE Collision Center-Chicago (5710)
5710 S Western Ave, Chicago, IL 60636, United States
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CDE Collision Center-Chicago (5710)
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Me
Review №1

Best service I’ve ever received in my life, the receptionist was helpful and John the guy who repaired my car was sweet beyond words. He made sure to keep me updated about my vehicle and my car is as good as new. Thank you guys so much for the wonderful hospitality.

Lu
Review №2

All of the employees of CDE Collision are 1st class at what they do. My car was damaged in an accident and they reviewed the damage and described the repair process with me before beginning the work. I was updated throughout the process and kept up to dated on when they expected the job to be complete. Upon completion, I was asked to review the repairs and give my satisfaction on the job. I am extremely happy with the professionalism of each representative of CDE Collision and the personal attention I received during the process and the outcome of the repairs. CDECollision is a first class business. Thank you for a job well done.

Je
Review №3

While having an accident was an extreme inconvenience, CDE on 57th and Western made the repair process smooth. The ladies at the front desk were extremely friendly and helpful. The representative that provided the estimate walked me through the process. I was able to get into a rental at the CDE location. The representative, John, kept me informed as the repairs were being completed. They completed the job in less than a week. I would definitely recommend this CDE location.

Sa
Review №4

Fast and easy service from start to finish. Had my car for a shorter time than expected and the repairs are flawless. Rich and John were great to deal with and very professional in the whole experience!

Sh
Review №5

They are awesome. I left highly satisfied. Steve was my technician. He was very professional, caring, and took pride in the service he and the others at the business provided. I recommend C.D.E Collision on Western in Chicago to everyone if you need car repairs!

An
Review №6

So pleased with their professionalism & courtesy. The front desk people were very nice. My rep, Rich, was knowledgeable, helpful & informative. I received great service & my car was ready when promised. Even though CDE Collision was recommended by my insurer, I would certainly use them again when needed.

Ur
Review №7

I want to as well give this place 5 stars! Great customer service. They are very professional and very friendly ! This is my go to place whenever I get my cars fixed because they leave them like brand new! The whole crew there is amazing! Special shout out to the front reception ! Jacqueline Calderon is a very amazing and professional person who always makes me feel welcomed when I go there. Wish there was more people like that!

Dy
Review №8

Very good. Very professional. Finished on schedule. Would use again. Thank you Randy.

Ri
Review №9

They were very professional.. the work looks quality we’ll see with time. I took a little longer that I expected but not sure it was their fault but more of a foreign car part time issue. They were very courteous throughout the process with daily updates on progress.

Cl
Review №10

I highly recommend this location Chris was very hands on with keeping me in the loop, my vehicle was ready at the estimated repair date. Great customer service .

De
Review №11

I would recommend to all friends and family. They do an extraordinary job. They repaired 2 vehicles on 2 different occasions and Ive never have a problem, lastly the customer service is awesome and yes Ill always come back.Thank You to the entire CDE Family.

He
Review №12

Steve really took care of my car after a peoples gas truck merged into me it looks good as new and he even got it done 4 days early

T
Review №13

Great people, Great Service, very accommodating. Ladies at front desk very nice. John was a pleasure

An
Review №14

Need body work done your car, this place have really good prices

Ja
Review №15

If I could give this place zero stars I would . The only professional and kind people here are the receptionists, they’re the only ones with good customer service . Chris and John both extremely rude, way overpriced for the mediocre job that is done here . Definitely check out the other shops around because this one will just drain you for the money and labor .

Se
Review №16

I had my windshield and hood replaced. After getting it done I noticed that the black trim was coming up. I took it back and they fixed it, then it started peeling up again. When you get work done, make sure you check your car thoroughly to make sure that they put everything back in place the right way. Im hoping that they fix it well this time where it wont keep coming up.

St
Review №17

Love this Place, John is the Best he was very patient and knowledgeable about every service I needed, John got my Jeep up and running in no time. Also a big Thanks to the Ladies at the reception desk …You Guys Rock😊

Ib
Review №18

Easy like 123!Great job 👍I strongly recommend the place.I thank everyone for the warm welcoming and professionalismI give them 5 stars.

De
Review №19

I am so pleased I chose CDE Collision Center for my Jeep’s repairs after the accident. They did a fantastic job and returned my car to me in one week’s time. I would definitely recommend them to anyone in need of repairs done on their vehicle. Thank you CDE!

L
Review №20

I took my car here after an auto accident and I couldn’t be more satisfied. I’ve had other experiences with other collision centers and this is far and beyond anything I’ve ever experienced. They give you daily updates, they detailed my car after fixing it, and we’re done hours before they projected. Not to mention the friendly and professional staff. I hope I don’t need collision repair again but if I do, I know this is one thing I won’t have to stress over.

To
Review №21

Did an amazing job! Timely, professional, and returned my car looking brand new.

am
Review №22

I was so hurt, my brand new car got hit.. i thought it would never be the same. CDE did an amazing job repairing my car. now it looks and drives like it did the day i drove it off the dealership lot, they kept me updated throughout the whole process and it was ready the exact day they estimated it would be done. I will never go anywhere else!

he
Review №23

Not taking any more cars till after November

Mo
Review №24

This was an insurance claim and it was handled with professionalism and complete courteous service. I was extremely excited they completed the job 2 days ahead of original schedule.

Be
Review №25

I was sent by my insurance for an estimate, Jessica answered the phone and in a very condescending manner she laughed at me and told me they dont do insurance estimates and they wouldnt have a spot to fix my vehicle until November 3rd. When I called my insurance again I was told they are supposed to do that estimate for me since they are contracted with state farm. I decided to go to a different shop since customer service is this bad, I cant imagine how good theyll be fixing my car. I got attitude for something my insurance set up for me. I wish I could give them 0 stars!

Ka
Review №26

The customer service is absolutely perfect. I was always informed at regular intervals, the staff was detailed and specific, and the work done was perfect. My vehicle looks brand new again!

ki
Review №27

Great as always. I wouldn’t use any other body shop in the Chicagoland.

Al
Review №28

Great customer service and attentive to detail. Their nice lobby offers coffee/tea as well as comfortable chairs 👍👍

Do
Review №29

Wonderful service, friendly atmosphere and nice and clean facility.

Sy
Review №30

Love this place! Very professional and down to earth. Customer satisfaction is their number one priority. Would definitely do business with them again.

De
Review №31

Second time getting a car done the work that they do my car look like a new car

Yo
Review №32

They really take care of you and your car

Vi
Review №33

Beyond words! Excellent! I know there are other CDE Collision Centers but this has got to be the best! Exceeded expectations. They worked closely with the insurance company and recommended most essential extra repairs (2003 Corolla). They were very patient and also advised if something was not worthwhile. Ask for Steve Wilson and he will take care of you!

Kr
Review №34

After experiencing a hit and run, I was relieved at how good of care was taken at CDE Collision on Western Ave. From the clear and detailed communication about the damage and the repair work ultimately done, I can recommend with confidence this team of professionals. Trustworthy and quality work!!!!

Al
Review №35

Great communication and excellent service. I came to have my vehicle serviced for scratches and dents along the driver side of my vehicle. Everyone was courteous and respectful. I didnt have to wait long for them to complete the repairs on my vehicle. I highly recommend this business for body and paintwork. Im greatly satisfied with the quality of their work and professionalism.

Le
Review №36

Someone hit my 2018 chevy camero while it was parked and left a substantial amount of damage to my car. I was referred through geico insurance, i used them before great job and very on-time as promised the staff is very nice and a very clean establishment very professional and personal. I am very pleased with the quality of work they performed. Also I would recommend anyone looking to have body work to use there service.Thank youLeon Berry

Ad
Review №37

Great experience. Vehicle was completed on time and done professionally.

Ka
Review №38

Decided to give this place a try based off the reviews and I am very glad I did. Paid for some body work out of pocket and got the same professional service I would have if I had went through an insurance company. This was really important for me.

Jo
Review №39

Overall an amazing experience!!Nobody enjoys having to take a car in for repairs after an accident, it’s a tedious and stressful situation having to manage with the insurance company, car rental, and taking time out of work to do these things. CDE collision made this experience seamless with exceptional customer service. From the moment I walked in to the day I picked up my car as good as new I was treated with the upmost respect. As for the car itself the work they did aged my car back a few years, it felt and looked like it was new. Steve and his crew really make sure that their customers know what is going on each step of the way. Thank you for helping get my vehicle to it’s former glory.

Ke
Review №40

Quick turnaround. Great people, and quality work. Would recommend to friends.

Ri
Review №41

I was rear ended by a typical Chicago driver. CDE did a superb job working with my insurance company and repairing the damage. They provided constant updates via text until the repair was completed. The rear end now looks as good (or better!) than when I bought it and drove it off the lot (2019). Highly recommend CDE based on my experience.

Wa
Review №42

I have used CDE in the past and know the quality of their work and I was not disappointed. The work was excellent, on time and cost effective.

Be
Review №43

Good customer service.

Bi
Review №44

They were very fast and made sure to answer any concerns I had. Also as a perk they gave my beast ford excursion a complimentary cleanup...little extra touches like that along with detailed billing and great customer service sealed the deal. I know why Geico sent me there. Thanks again I appreciate the great care you gave meE.M

Gr
Review №45

Incredible customer service! They helped with everything, including the rental car. Made an unpleasant task very pleasant!

Am
Review №46

They were 4 days late from expected finish date but I’m super happy with their work ! My 2019 suv looks brand new! So happy with the final result! So glad my insurance works with this shop !

Ni
Review №47

I would like to compliment CDE Collision and their amazing staff (Steve, Angela, and Jackie) for treating me with such kindness and professionalism through the stressful time of having a car accident. The body specialist brought my car back to life and it actually looks showroom new, better than before the accident! I highly recommend this collision center for your car repairs. The delivered top of the line work with top tier customer service! Thank you team!Ms. Taylor

La
Review №48

Used them for an insurance claim for the second time. The car came out as beautiful as it did leaving the showroom floor. On time as promised and professional staff.

Sh
Review №49

From start to finish...PROFESSIONAL AND FRIENDLY.The work performed was EXCELLENT!!Wish I would have known about C.D.E a long time ago.No competition! The best @57th and Western, Chicago

Ca
Review №50

Great place to take your car after being in a collision. They do excellent work and they make sure that the job is professional. Thanks guys for everything

Te
Review №51

The work done on our Doge Challenger was excellent!!

Yo
Review №52

My experience was totally fine at the beginning when it was time for me to pick up my vehicle It was a nightmare due to the fact I pointed out several issues bro issues that was going on with my car They took the truck back to fix it the errors that I seen and still brought the truck back the errors wasnt fixed correct and my hood of my car is still off you can see its not level I am so upset I am very unhappy with my truck I will be contacting my insurance company Monday morning..

S
Review №53

CDE Collision Center have done an outstanding job on my 2015 Chevy Impala. I was concerned about how they would match the paint but to my surprise. it came out perfect. My 2015 Chevy Impala looks brand new. I feel like I took in a 2015 Chevy Impala and got back a 2020. I am just amazed by the quality work and the professionalism of the staff. I would refer everyone I know to bring there car here. Fabulous and Fantastic JOB!!!

Br
Review №54

So happy I brought my vehicle here. Highly, highly recommend them. I was constantly updated on the repair process from start to finish. Randy was awesome, very knowledgeable and answered all my questions.

Sa
Review №55

This place is very unprofessional I dont know what title he have his name is Ryan he didnt explain anything that happend or his pen to my car all he was concern about was money this place is so disorganized I ask for a diagnosis test when I first got there he said ok before I left I asked about the diagnosis test he told me that they dont perform diagnosis test. So who was he looking out for me or my insurance company. This place is so much in dissaray I wouldnt recommend anyone to every have your car work done here

Ga
Review №56

The service was exemplary and the personnel was great!!

Je
Review №57

This CDE is my ‘go to’ collision place when I need to get work done on my SUV. Rich Swanson is awesome with coordinating repairs and keeping me in the know throughout the process! My JEEP is always fixed right and that is why I highly recommend CDE on Western. GREAT JOB GUYS!

Ch
Review №58

Great customer service over the counter and on the phone.

ma
Review №59

This place is awesome!!!!! They were really nice and professional. Steve was such a sweetheart from the beginning to the end. A couple of parts I needed was on nationwide back order due to GM going on strike and Rob the parts manager called all over and found the parts within minutes. They did such a good job my car looked brand new again. I am extremely happy about the job they did as well as them showing excellent customer service.

K
Review №60

They explained everything in detail which made me feel at ease. To be honest the front of my van has a showroom floor look to it. Im very pleased

Pr
Review №61

Definitely love coming here! Very professional and always updated! Their work is amazing when you get body worked! I am never disappointed! Thank you!

Cl
Review №62

Great service will do business again

Et
Review №63

From the moment I walked in, I was greeted professionally and courteously. The young ladies at the front desk were simply awesome! Randy then greeted me, explained the process in detail and professionally. I was kept abreast daily of the status of my vehicle, and my pickup was effortless! I’m one happy customer! Thank you, CDE!!!

Th
Review №64

I am only judging my negotiation conversations with them, but while there, someone came in whose hood and front end had been smashed. I was impressed with the quality of the repairs made on that vehicle. That convinced me to let CDE make my repairs. Will post you after they make my repairs.

JO
Review №65

FIXED MY CAR AND MADE IT BETTER!!! HIGHLY RECOMMENDED, IF YOU BELIEVE THAN YOU CAN ACHIEVE!!!

Os
Review №66

They did a great job, it looks brand new. ❤️

Ab
Review №67

Everyone was very professional and my vehicle was finished on time with no complications. Would absolutely come to this location again if needed.

lu
Review №68

Great job, always updates on information about my vehicle. Great customer service. great people

Er
Review №69

Great Job

L
Review №70

Took my daughters 2017 Jeep Wrangler here after she was involved in an accident. During the whole emotional ordeal I was very appreciative of the updates via text messaging and the personal phone calls with updates on the status of her vehicle. Any issues that came about with the insurance company was swiftly taken care of by them. The vehicle itself looked outstanding as if nothing ever happened. I cannot thank enough everyone at CDE who were involved in the whole process. I would definitely recommend them, in fact, I am setting a date for CDE to take care of a dent on my other vehicle!

Sa
Review №71

Had significant damage to the passenger side of my car (2016 Hyundai Elantra). Couldnt open the passenger door and the rear door could open to a certain extent. CDE did an amazing and seamless job. My car looked flawless and you couldnt tell there was ever any damage. I also needed my front plate installed and they were happy to do it free of charge which I really appreciated. Highly recommend this shop if you need body work, and I definitely will go back if needed.

cl
Review №72

CDE was very professional. They let me know about everything that had to be done. I am very pleased with the work that was done.

He
Review №73

The service was very good and prompt. The staff was friendly and I will be back again if I need to.

Ca
Review №74

The company was on time they kept me updated on the progress of my car and everyone was very courteous great work the detail

Ja
Review №75

My car was damaged. I call CDE. They came got my car. Within a day or two they gave me an estimate. I authorize them to do the work. On .the day they promise to have my car ready they called me and told me to come and get my car.My car looked brand new.Thank you CDE.CDE they stand by their word They guarantee their work.

Ke
Review №76

First time customer & they handled my unfortunate vehicle issue with concern and professionalism - the front desk staff (Jackie and other young lady) to repair team. Tony was great being the first person I dealt with. Steve was beyond awesome! Worked with me they entire process from start to finish. And the finished work was beyond my expectations! Def recommend this company (location) for car repair needs.

Cr
Review №77

Taking this time to write a review because the service went above and beyond my expectation. The staff there were really polite & helpful when you walk in and I was greeted by Rich Swanson right away. Rich updated me on the status of my car occasionally till the day I got my car back. Both of my passenger side doors were scratched/dented but when I got it back it looked good as new! Thank you so much and I’m very happy with the car that was given back to me!!

Da
Review №78

Absolutely great body work, attentive, professional staff and the updates on the status of the work being done through text messaging, shows that this business cares about its customers.

Ki
Review №79

Every person that I came in contact with were very polite courteous and professional. It was great doing business with your company. Thank you be safe and continue to be as nice as you are.

Co
Review №80

The text message updates was a great way to keep me informed of the process. Staff was extremely friendly and professional

Sh
Review №81

The service was great. I would recommend the shop. I loved the fact that I was given updates regarding my vehicle every from beginning to end.My truck looked fabulous it looked like I just purchased it.

Ta
Review №82

Excellent and timely service

Te
Review №83

Had to wait to get it in, but once vehicle was placed into shop everything went perfectly. Quick estimate, turnaround was for days. Id expected it to be two weeks. Truck looks great. Thank you Rich, CDE..

Ke
Review №84

The front desk receptionist was very pleasant. This is my first time experiencing a collision. CDE made me feel cared for. Thank you and Happy Holidays!

Ke
Review №85

Had an accident Friday 17 January 2020. After getting my insurance claim processed, I was sent to CDE Monday 20 January 2020. The entire Staff were courteous, professional and polite, especially Ms. Angela. I was told that my vehicle would be ready by Saturday 25 January but the work was done before scheduled. The work was done professionally and is of high quality. I would recommend this shop to anyone needing high quality Automobile Rebuilders.

Ar
Review №86

Repaired all my damages, looking like new car again . Thank you

Va
Review №87

Excellent customer service. We were informed from start to finish. Thank you C.D.E. team!

As
Review №88

Absolutely wonderful. Will be coming back for all repairs. Great service all around!

Sh
Review №89

This place is great. The text updates, friendly staff (Thanks John!!), speedy and thorough service.. My car was even cleaned inside and out. I am beyond satisfied with my experience here. Thanks to all involved.

Mo
Review №90

Very good service. They kept me updated constantly.

Sh
Review №91

Staff was so professionally and kept me informed of my repairs. Received texts daily of the completion. I would really CDE to everyone. They do great work

Ed
Review №92

Quick professional work done and I was very pleased with their service.

De
Review №93

This was the best service ever. Tony kept us updated through out the entire process.

Lo
Review №94

The crew there were very professional and friendly. From the ladies at the front desk to Michael that handled my claim. The work looked very good. And it was done in a timely manner. And at the designated time that was originally set.

Jo
Review №95

The staff at the CDE are excellent and on top of there game. Every detail was explained and I was kept apprised via text message during the whole process. My Tucson was in and out in less than 3 days. John was a big help. Very professional and personable. Will definitely return if my vehicles ever needsanymore body work or paint. (Hopefully no more accidents, lol). Thanks again. CDE

ch
Review №96

CDE is amzing place to get you car work on... They keep you update with a text message letting you know the status of your car. The staff is friendly and amazing as well. My car look amazing

Er
Review №97

Amazing job! I didn’t know if I’d ever see my truck the same but they managed to restore it as if nothing happened. Highly recommend.

Se
Review №98

This body shop is top notch. I have used them for over 20 years.

Am
Review №99

My car was in the shop for a week and a half, while there they called to let me know everything that was going on and talked me through everything. Definitely would recommend

Me
Review №100

BEST CUSTOMER SERVICE EVER. I WAS GREETED WITH A SMILE, AND EVERYONE DID THERE BEST TO ENSURE I WAS WELL TAKEN CARE OF. JAVIER DID TEXT AND CALLS BEFORE AND AFTER MY SERVICE. THEY WERE FAST AND THE REPAIRS WERE BEAUTIFUL! I HAD TO LOOK AT THE BEFORE PICTURES TO SEE HOW GREAT THE WORK WAS. THIS IS FASTEST AND MOST PROFESSIONAL SHOP I HAVE GONE TO. THEY TOOK TIME TO ANSWER ANY QUESTIONS AND ACTUALLY LISTENED TO MY CONCERNS. A++++ THE ENTERPRISE LOCATION THAT THEY USE ON 47TH AND WESTERN WAS RIGHT ON SITE WHICH MADE THINGS EASIER FOR THE CUSTOMER. NO WAIT AT ALL. I WAS IN AND OUT IN 20 MINUTES OR LESS DURING PICK UP AND DROP OFF. CAR WAS ONLY THERE FOR 4 DAYS ! WILL USE THEM AGAIN AND AGAIN

Information
26 Photos
100 Comments
4.7 Rating
  • Address:5710 S Western Ave, Chicago, IL 60636, United States
  • Site:https://cdecollisioncenters.com/
  • Phone:+1 773-434-2424
Categories
  • Auto body shop
  • Car repair and maintenance
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
  • Car detailing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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