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Caliber Collision
638 Goddard Ave, Chesterfield, MO 63005, United States
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Caliber Collision
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Ja
Review №1

Sean was very helpful. He always answered my calls and kept me up to date with everything.

Mi
Review №2

Caliber Collision was great to work with—from Tammy in the office to Shawn, the Service Advisor, and Scott, in the office, also. There was a tough problem to solve and they kept me informed throughout the process. Would definitely recommend this company to anyone needing excellent repair service. It would be wonderful if all service companies took care of their customers in the same way. Bonnie O’Brien

Gi
Review №3

This place was truly amazing. Besides the excellent job they did repairing my car, I received daily status updates. I also spoke to them several times and the customer service was so nice and extremely friendly. My husband and I were very satisfied with their work! Excellent Job! OH.. and they detailed my car better than any other car wash/detailed shop has ever done in the past!!

Sa
Review №4

Tammi and Dave are so awesome! Dave was very quick about my repair estimate and thoroughly explained the work that needed to be done. Tammi was very timely and communicative with updates on the repairs, and they finished much earlier than the original estimate!

Cl
Review №5

Polite, professional, and completed the repair early. Everything was well explained, and I was not left with any doubts or questions.

Ge
Review №6

Great customer service. Barb and Scott were terrific.

Da
Review №7

Caliber Collision frequently kept us up to date with our repair (replacement of front passenger door). Professional, friendly customer service. The work was flawless. This was our second excellent experience with them. I highly recommend them for body work.

Da
Review №8

This is a great shop to work with, and they work with aftermarket parts, which is great!

Pa
Review №9

So the day that I was moving from Maryland (about 2 hours south of Washington DC) I had an unfortunate event happen where I got backed into while driving through a parking lot. Car was still in driving shape, but with a 3 day deadline to haul ass to St. Louis, MO to start a new job and a car full of personnel belongings, I knew that I couldnt deal with this immediately and started out towards Missouri. Having filed my insurance claim in MD, but informing USAA that I would be getting the work done in MO was difficult, but not impossible. They sent me a list of about 50 auto-body shops within the general radius of where I was staying (St. Peters) at the time. Not knowing anything about the general St. Louis area or good body shops, etc., I ventured online to do my own research and see if I could find one that suited my needs (which is why I am writing this, to possibly help someone out in the future). After combing through what felt like 100s of Auto-Body shops online websites, i narrowed it down to about 3 potential suitors. Abra-Auto Body and Glass had done repairs on a previous vehicle I had owned while I was out in Seattle, WA and I figured Id start with them since I knew their pedigree as a company. Upon walking into Abra and speaking with Desiree and assessing the damage, cost, time of repair and when they could start, I walked out of there knowing that I did not even have to go looking anywhere else. They got me in almost immediately and within about 5-6 days, the vehicle was done. This was a good amount of structural damage and paint that was accomplished in little to no time. I was so impressed with their efficiency, attention to detail and courtesy, not to mention the daily updates via text on the progress of my vehicle. (I literally got a text when the car was going in for dent removal, paint booth, test drive, etc.) As discussed with my insurance company, I got my deductible back about a week after my pick-up and 4 months later, the car still drives great, looks great and its all thanks to the great people at Abra. I would give this place 12 stars if I could, but it only lets me do 5 max. Thanks again Abra, Desiree and all the other professionals behind the scenes making things happen.

Jo
Review №10

Caliber is a well run place. The staff is pleasant and kind and the service was perfect. Dave really knows what he is doing and did a phenomenal job. I would recommend to my family and friends. They finished my car fast and bent over backwards to accommodate my situation.

Du
Review №11

The work was done very professionally and the folks there were extremely nice. Probably the best body shop Ive dealt with thus far. Had a minor hiccup but they were quick to right it with no headache. Would definitely recommend Caliper Chesterfield to anyone looking for a professional and friendly body shop.

Gr
Review №12

Had my car hit by a deer. Heard good things about Caliber and figured I’d take my 2011 Subaru WRX hatchback to them. They kept me up to date on all repairs, and kept me in the loop on the repair process. 1000% would recommend going here for body work and painting. 100/10 job and the people there are AMAZING. The car came out looking like it was from factory. Being a car enthusiast, It almost brought me to tears seeing how good the car looked when it was done. THANK YOU CALIBER!

Ma
Review №13

I worked with Tammi at caliber collision. She was prompt, professional, and quick after an unfortunate wreck left us in need of service. The tech Doyle did a beautiful job repairing the vehicle. To top of off Tammi and Jeff delivered the car to me after the repairs were complete. I would defiantly use their service again and recommend them to everyone I meet!

Bi
Review №14

Attentive, friendly, respective associates that communicate extremely well through every step of the process. My repair was finished sooner than originally estimated, which is great! I can tell that every aspect of my windshield replacement and passenger side mirror assembly were done professionally. This is my 2nd experience with them, and they have gone above and beyond. They even coordinated the rental car as well! One less thing for me to worry about. Highly recommend

Sc
Review №15

Excellent Customer Service. The repairs were completed four days earlier than expected. Excellent work. I highly recommend Caliber Collision.

An
Review №16

I’m very happy with the service provided by Caliber. I had a damaged bumper that they were able to replace in a very short time. Customer service was very friendly and communication on the progress of the repairs was outstanding. Extra thanks to David for taking the time to explain everything to me in detail and keep me updated on the progress of repairs. They delivered earlier than the original quote and much faster than I expected with great quality work. Satisfied customer here for sure.

Ma
Review №17

Everyone was very friendly and professional. You receive text updates on the status of your vehicle while its being worked on. Job was finished 2 days before stated date and my car looks brand new. Have used them twice for body repair, highly recommend!

Ru
Review №18

This place was by far the best experience I have ever had ..so surprised when I picked up my car it was so clean inside and outTHANK YOU

Ta
Review №19

They were great to work with. Kept me well informed about my vehicle during the repair process delivered on time

Da
Review №20

They fixed my 1996 Impala SS quickly and efficiently! Was super happy that they were able to also fix some other issues I had with the original paintwork on the car while they had it there for insurance work. Super satisfied!

Al
Review №21

Wonderful service here!!! I got into an accident and selected Caliber as my repair shop not knowing exactly how the process would go. They did an EXCELLENT job informing me of the timeline and provided updates along the way. I even got my car back earlier than the estimated date! Very kind and professional crew there! My mom had to pick up my car for me and she said the 2 women she spoke with when she went in were awesome and so kind to her.

he
Review №22

I sought out several potential options for repair of my Audi and am so pleased we chose Caliber Collision. Everything about our experience was positive - from a very fair and thorough estimate by Dave, to great ongoing communication with Tammy, and quality timeliness of the work completed by the team. I highly recommend them!

Ap
Review №23

I had the Best experience with Caliber Collision. Tammy was able to get my car in the shop immediately following the accident. She was very informative, polite and helpful as was Susie. In which she kept me updated on the status of my car. Between the techs and my insurance company they moved extremely quick to complete the assessment of my car. Even though my car was a total loss the staff still treated me the same; with the upmost respect. They let me take my time cleaning out my car between 2 separate days and even let me cry it out on the lot. I highly recommend Caliber Collision to anyone that needs their services! They made the whole process extremely easy and painless. 5 Stars to the Whole Staff!

Li
Review №24

I dont see how they could improve, they were that good!

An
Review №25

Good repair, excellent customer service.

Ma
Review №26

My car was towed there by my insurance company. It was totaled yesterday, so they didnt get the chance to repair it. I want to say that the upbeat attitude of the staff and the help I received while waiting to see the outcome was wonderful. I really appreciate them, especially Susie. Thanks.

Wh
Review №27

I was very happy with the customer service and the quality of the collision repair work! I would definitely recommend to anyone looking for a great shop.

Ra
Review №28

They repaired a rear axle damaged in an accident. Because the repair was on a 20 year old Jeep Wrangler, it took them a while to secure the needed replacement parts. Throughout the time it was in the shop they texted me every morning as to the status of the repair and what was planned for that day. When they returned the vehicle it was immaculate and the manager did a thorough explanation of what work was performed on it.

bu
Review №29

All around great customer service. Tammy kept me updated via text msg at least every other day as to vehicles progress. Finished well ahead of schedule. Jay, the initial appraiser, was fantastic to work with. Obviously committed to his trade. He even touched up a ding that was not part of the original collision damage - free of charge! Body work was flawlessly performed. Very good paint shop and paint guarantee.

Je
Review №30

I had an accident and used them to fix my car. They were professional and very helpful. They were also great about communicating the repair status of my car.

Vi
Review №31

Like new quality repair and I was kept informed throughout the entire process.

CO
Review №32

Excellent customer service and communication! Highly recommend them to anyone!

PJ
Review №33

Great communication and did a great job repairing my vehicle after an accident.

Th
Review №34

These guys rock! I had a great experience with these guys and you should go here too. They offer nothing than fast services and great customer service at a fair price. I recommend them highly!

bo
Review №35

They did a great job on my Camaro! I had an incident where someone hit my new car and then I couldnt get it fixed due to the strike. Caliber got my car in and fixed as soon as the parts came in! They kept me up to date via text and made sure everything was replaced. There were so many tiny damages I wouldnt of even noticed but they did! They pointed them out to me and made sure my car was brought back to its original value. All the staff there is also very nice and helpful.

Ka
Review №36

Caliber collision was professional, timely, and so reassuring after an upsetting accident occurred just four weeks after my brand new vehicle was purchased. My beautiful truck looks as if nothing ever happened to it, and Caliber was wonderful to work with!

Dr
Review №37

The service was excellent and they made the experience very easy. My truck was finished ahead of schedule and looked great!

Sc
Review №38

I took my car in for an insurance repair. Great communication never left me in the dark and they were done ahead of schedule. After the repair I had an issue (turned out to be nothing related to the job that Abra did) and Abra went way above and beyond to help even after they discovered it was unrelated. I would highly recommend this shop.

St
Review №39

Excellent work and customer service top notch

Ja
Review №40

Great customer service. Will definitely recommend to my friends. Great quality of work.

Bo
Review №41

Previously had my sons car repaired there. Looks great. No issues. Recently was in a significant rear end accident and brought my car in. My insurance totaled the car and I wanted badly to save my vehicle for a variety of reasons. Obviously, they make no money if the car is totaled. Instead of talking me into the repair - which I wanted to do and which they would have made money on - they gave me honest answers and advice. I very much respect that. Very friendly and responsive. No hesitation recommending them to others.

Ja
Review №42

I can not give this location and company enough praise. Anytime you have to get repair work done on your car, it can be very frustrating (I know this because I actually used to be a secretary at an auto-body shop for a year). Both Jess and Rich were very accommodating, fixing issues that arose, keeping me informed, going above and beyond what I considered to be their duty and I would tell anyone to use them for repair/auto work. Thank you!

B
Review №43

Possibly the best service we’ve ever received from anywhere. The owner is absolutely great. As they made repairs, they updated us frequently. This is one amazing place .

To
Review №44

Great service and professionalism

Cy
Review №45

Great staff; excellent quality of workmanship; superb customer service.

Ja
Review №46

Very friendly staff. Great service quick and they explain you what needs to be done and option on how to go about it.

Br
Review №47

Great customer service. Will definitely recommend to my friends. Great quality of work.

Su
Review №48

Everyone was very professional and my car was ready 2 days early

Me
Review №49

Great customer service. Will definitely recommend. Great quality of work.

Ma
Review №50

The bumper repair of a Ford Ranger work truck looks great and the entire truck was polished and cleaner than when it went in! Fantastic service!

Mi
Review №51

Name has been changed. If Katrina is still the office manager go somewhere else.

Ma
Review №52

Great use of technology to make the experience better.

we
Review №53

Always good work and low cost

Le
Review №54

Quick and efficient repair estimate.

Ko
Review №55

Awesome work and super friendly!

Information
11 Photos
55 Comments
4.8 Rating
  • Address:638 Goddard Ave, Chesterfield, MO 63005, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/chesterfield-mo
  • Phone:+1 636-733-9000
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Offerings
  • Oil change:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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