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The Original Mattress Factory
1402 N Battlefield Blvd, Chesapeake, VA 23320, United States
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The Original Mattress Factory

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Review №1

NO MORE SLEEPING IN THE RECLINER!!!OUR STORY & reviewSo what brought my husband and I in we have had a temperpedic,Purple, and just what we thought was a great bed. I have severe medical diagnoses including back fractures. I was. not sleeping.Our parents and other family has been customer of then for years and always been satisfied. We live in NC So didn’t know if they could help us AMEN PRAYERS ANSWEREDAmazing staff!! SUPERB CUSTOMER SERVICE STAFF So incredibly knowledgeable!! Taking the time to EDUCATE us by showing literally having mattresses cut apart to show different coils fabrics covers you name it they answered it. I learned A lot. NEVER FELT PRESSURED or rushed.There recommendations for what kind of sleep are you are if you sleep hot or cold, if you like toppers they took everything into consideration. Once chosen your bed begins being handmade right thejlre. The turnover time was less than 2 weeks& they offer full services of removal and set up. ON TIME!!! YOU WILL LOVE YOUR Purchase. You will not only be getting the best sleep but you will be a sleep expert!!!cl! !!!q We are!!! AND THE PIKKOBGG GRRRRR FD AS

Co
Review №2

Rick was great the staff knows the product! Also great prices.

Ry
Review №3

They compare their beds to beauty rest or other nicer brands.When their beds are just okay and they only had one guy working there who was kinda rude .

Je
Review №4

Our experience from start to fiinish with this store was absolutely what customer service should be. Paul was great and very informative! The two gentlemen that delivered our mattress were polite and in and out so fast I didn’t even get their names for this review but they were amazing. 5 stars all the way for all of OFM. Thank you!!

Bi
Review №5

Best mattress I have ever owned. We love the mattress set and Paul was great to work with. Highly recommended the product and the Battlefield Blvd location.

Ju
Review №6

Nice store with a knowledgeable, low pressure sales person. Bought our second mattress from here (with pillows). Great quality at really good prices.

JC
Review №7

Fair pricing great service just got mattresses delivered crew was professional and in and out quickly and placed our old mattresses to curb as we asked

L
Review №8

Paul was helpful and knowledgeable. He did not push us toward the higher end mattresses; he listened to what we were looking for and directed us to the mattresses that would fit my sons needs the best. We ended up going with a nice but lower end mattress b/c that is the one my son liked best. He seemed happy that we got what we were looking for and again, did not push us toward the higher end mattresses or try to sell us any unnecessary things.

St
Review №9

The Sams Circle location has great staff. When I visited the store, I was promptly greeted and the staff worked with me to find the bed and options. I was equally impressed with the delivery team who arrived at my home during the promised time window. The delivery team did a great job setting up my bed and removed all the packing material. From the store staff to the delivery staff to the bed, I have been treated well and presented with a good value.

Je
Review №10

Good experience at the Chesapeake store! One small thing; it wouldve been helpful if the salesperson pointed out the thickness of the mattress. The one I originally selected was thicker than the one I ultimately purchased. The delivery team was excellent! I will definitely buy from this location again.

Ji
Review №11

Paul at the Greenbrier location is very knowledgeable and very patient. The mattresses are well made and comfortable.

Me
Review №12

Didnt have much in stock

Er
Review №13

The business of mattress making, big brand cheats and process of how this local business makes and distributes their product was explained in complete detail. The selection was impressive as we tried them all and decided on a pillowtop which was promptly delivered and did I mention its a local business. Great experience all around and are sleeping better now.

Jo
Review №14

Was very easy and Mr. Trueblood was very nice and really knew his stuff and greatly appreciated the step by step process of how we were show mattresses and what they were made of. 5/5 stars

Sa
Review №15

Excellent, knowledgeable service. Took him less than a minute to recognize what we were wanting and how we wanted to go about it. Then he accommodated us perfectly.

Me
Review №16

Paul is great & not pushy.

Ph
Review №17

Over the years, weve bought 4 different size mattresses and have been very satisfied. OMF people are very friendly and knowledgeable. I would recommend them to anyone looking for a good night sleep.

Ri
Review №18

This was our second purchase from the factory. Could not be happier with the sale, the delivery or the matresses. Quality abounds in all aspects of the entire business. We could not think of going anywhere else!

Ma
Review №19

Best place locally to get an original 2 sided mattress!

Ja
Review №20

Great service, Paul was really helpful. I cant thank him enough for his help.

To
Review №21

Great deals

De
Review №22

Friendly staff

Information
8 Photos
22 Comments
4.9 Rating
  • Address:1402 N Battlefield Blvd, Chesapeake, VA 23320, United States
  • Site:http://originalmattress.com/
  • Phone:+1 757-312-9500
Categories
  • Bedding store
  • Mattress store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–5PM
  • Wednesday:12–5PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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