We purchased a used vehicle from here and had a wonderful experience! We live a good distance from the dealership so we did mostly everything over the phone. They held the vehicle for us for a few days until we could drive up to get it and it was ready and waiting for us! Would definitely purchase from here again!

It was more than just a pleasant experience. Justin Porter, the Sales Consultant was a pleasure to work with as well as Michael Bawgus, the Sales Manager and Nick in financial for completing the documents and paperwork was very explainative about all the documents. They truly worked as a team and worked closely together with us in order to purchase the vehicle that we did. They were extremely sincere in making sure that the vehicle was in the best shape to sell. They went over and above to make sure that all the systems were working and had new, brand new tires on the car. I highly recommend them to purchase a vehicle.

Bought a Honda from them and have gotten great customer service all around! JB was great at answering all of our questions and explaining each step of the car buying process. Julia, Jacob, and Wade were also a pleasure to deal with and took great care of us! Great experience! Well be back for all of our service needs and recommend our friends. Thank you!

One of the best dealerships I’ve dealt with ! They care about their customers and aren’t just money hungry. Especially the mechanic department. They’ve helped me multiple times with both of my Acuras. Recommend.

It was my first time buying from a dealership. I really didnt know what to expect but J.B came out and made everything easy and simple and put me in the ride I wanted. For a fist time buyer I couldnt of asked for a more easy going experience and definitely would recommend them to anyone. Thanks guys.

Easy to deal with and not at all pushy. JB and Mike did a great job. And I HATE car shopping. We will be back.

Sam was wonderful to work with. Although we didn’t find the car we were looking for at the time, it was a very pleasant experience. I’ll be reaching out to Sam for our next vehicle purchase!

Very helpful and friendly. Julia helped us in less than 10 minutes with something thats been a problem for months. Most comfortable experience Ive ever had at a dealership.

Sam Howell and Michael Bawgus teamed up to get me into a ‘08 Lexus for a great price. I never felt pressured. They both composed themselves well to my questions. We got along really well. I would definitely recommend him and Michael with your car buying needs.

Excellent customer service at the service department. They helped identify a noise in our car when another highly-rated shop in the area was unable to fix the problem. They were honest, genuine, and extremely helpful in inspecting our car.

This dealership is first class all around. Tuan, Jacob, and Mike were superb. A no commission dealership that is focused on customer satisfaction not nickels and dimes. The best car buying experience I’ve had. Is this the Acura way or is It this dealership? Either way I would highly recommend giving them a chance at your business.

JB was super helpful throughout the process! I ended up with the perfect car for me! Very pleasant experience. Thanks all for your help!

JB was awesome. Bought a great used Xterra. He did everything he could to get me a great price. Ask for JB when you go he will treat you right. Above and beyond.

I had been searching for a car for about 2 months. There were a couple of cars I had inquired about from another site that kept leading me to Miguel. I showed up for a test drive and fell in love with her instantly. Miguel was informative and easy to talk to. Now, buying a car is a big deal for me. Miguel was patient and even encouraging as I processed through my decision. Once I said yes to my new dream I was then introduced to Michael, the business manager. Pretty sure we had the best conversation on life that Ive had in a long time with a new friend. All that to say, its not just cars with these guys. They care about their customers, their product and how they deliver and care for both. I am forever grateful for these guys. Great option to buy your next car!

After driving several used cars around town our last stop was acura of Chattanooga. We stopped in the used car department and were instantly greeted by a very nice salesperson. After all the used cars we drove we told him we were thinking about going new. Without hesitation he told us let me take you up front and find you a new car salesperson. He instantly found us someone to help us. Both salespeople were very helpful and helped us find what we wanted. The used car salesperson had our tradein looked over and priced before we even got back. After deciding what we wanted to do the new car salesperson got us the deal we were looking for and made sure we were happy. The sales manager helped us to make sure we got a good deal and a great payment. They were completely transparent in the whole process. I would highly recommend the team at acura of Chattanooga if your looking for a new or used car. Thanks Again. Also i feel Honda of Chattanooga could really learn a few things from them!!!!

Purchased a 2017 Acura MDX from Al Hatcher. Al is a top notch salesman. After looking for 1 month at multiple dealers across the southeast, I stopped at Al because he is straightforward and responsive. He’s also a super pleasant and thoughtful human.We also got the best value compared to all other options we shopped.Very happy with dealing with their service dept too as they put on roof rails for us before picking it up.Thanks Al!!

I have purchased 5 vehicles since Bill took over.

I bought a used car from Acura of Chattanooga. Joey helped me and was very competent, patient and did his best to help me. I am really picky and it took me a month to decide on the car. The main reason I chose Acura was because of Joey - no pressure at all. After the sale he went above and beyond to help me with a modification update from Acura. I would highly recommend Joey & Acura. Oh and my experience with the Sales manager & the Finance Department was equally as good.

Very friendly and professional. I always feel comfortable going there, and that they will be honest and highly efficient.

Awesome customer service representatives, and an even better selection of vehicles to choose from.

Justin Jones was great!! He helped me get the truck I’ve been dreaming of!! Great experience!

I followed co-worker to drop off client car. The service tech immediately came out and took the keys and was very professional. Very nice and well organized. :)

The staff is very professional and friendly! My wife and I test drove a new 2022 Acura MDX with Jacob. He was super helpful and knowledgeable on all of the Acura models. Thanks Jacob!

Great Service! Julia was awesome! Explained all services needed. She called to update me on a few things that needed attention (all routine, normal) No pressure. Being a woman, going in for service can make you a bit nervous! Kudos to Julia for a great experience and caring demeanor!!! I love my TLX!!!

Just bought a new car from Jay and it was a great experience. He actually talked me into a cheaper model due to what I was looking for. Highly recommend Acura of Chattanooga and Jay specifically.

Just got a new 2020 TLX. The salesperson Jay, was helpful and always available for questions. It was my first time buying a car, and he was patient with me through-out. 10/10 recommend. They will give you the best price and do everything they can to get your interest down. Great Experience!

They failed to disclose a $600.00 documentation fee (additional dealer profit) after we had an agreed upon price, and wasting my time. The dealer asked me to give them a chance and told me we wont be undersold. When I showed them multiple dealers were $1500 to $2100 cheaper on the identical CPO vehicle in Atlanta, Birmingham, and Knoxville they replied well you would have to drive 2 hours for that price. Do your homework 2 hr drive may save you $2000.00. After trying to get me to sign with the higher price than they agreed to they left us in the salesman office while they checked with the manager. While waiting we overheard another older salesman telling a new salesman how to lead the customer on so they will follow thru and buy a car. My wife found a car she wanted, and It has been on their lot for sale now over 4 months. While other dealers are starting to cut the price on their identical inventory these guys are sticking to their price and are well above other dealers pricing plus a higher doc fee than any other Acura dealer in a 250 mile radius. The people here are pleasant, but you probably will not get a fair deal here. Do yourself a favor and check around before you commit, and dont fill out any paperwork until they show you the purchase agreement.

Acura of Chattanooga checks off all the boxes. Andre the sales manager and Miguel the sales person are consummate professionals. My thoughts and feelings about doing business with Acura of Chattanooga are as follows. The first is genuine friendliness without being pushy or overbearing. They are knowledgeable and can articulate pros and cons of all their cars and features. They follow through with their 180 point inspection with actually resolving some of the findings of the inspections before we pick up the car. They dont leave it up to the consumer to go and fix it later on their own time after they bought it. The cars themselves seem to be cherry picked to begin with. So these cherry picked certified cars do carry a premium that at first I was reluctant to pay. Not anymore after careful consideration. We keep our cars a very long time so its vitally important to purchase a vehicle as factory new as humanly possible and as inexpensively as possible. We considered the Acura RDX Advance as the best possible compact SUV for our needs. It appears to be be the very best of its kind in various reviews. Acura of Chattanooga once again checks off all of the boxes and is the right place to purchase it.

Best pizza in the south

Extremely disappointed with this experience. Bought a 2009 Scion for 9100. Tried to get them to come down $300 for the asthetic dmg and the issues with the front they refused to acknowledge, despite being obvious, because there was no reporred accident. They refused. Not even 12 hours later Ive discovered the car has a broken axel. They made us wait for over 2 hours. Ive never had such a disappointing experience from a car dealership, and thats saying something. I hope people think twice and then just dont shop here.I was asked to remove this review because it makes Acura look bad. Theyre not disputing its accuracy, they just dont want the truth of it to keep people from spending their money here.

Acura of Chattanooga is dedicated to customer service. They made sure that I got everything that I needed after we lost both of cars to the Easter tornado. Andrey was very professional and treated us very well. We ended up with an excellent value on our Odyssey. Thanks!

New owners and staff really know how to run an auto dealership.Excellent staff, knowledgeable, friendly and great prices. Service and in-house finance departments are top notch as well. I’ve been buying cars for over 40 years and this dealership gets it!

We highly recommend Acura of Chattanooga. We contacted Al regarding a used vehicle and he provided excellent, professional, and responsive assistance. There was no pressure only answers to our questions and requests. Al went out of his way to assist in every way possible.

This is a high quality dealership - honest, thoughtful, fair and understanding. I highly recommend them to anyone looking to buy a new or used acura.

Acura of Chattanooga has exceeded my expectations by miles. My salesman, Miguel, has communicated with me every step of the way. All of the staff I have spoken with have been very friendly, and helpful! I am most thankful for their transparency, and patience with me as a customer. I’m very happy to have done business with them!

I had a wonderful experience here! while searching for the right car Miguel was a big help and was very knowledgeable about each car I was interested in. He answered all of my questions and went above and beyond for me. I would highly recommend this dealership if you are looking into buying a used car in Chattanooga.

Great customer service! I drove from Nashville because Jay, Mike and the team were great to work with. If you’re within the surrounding areas definitely go with these guys. They will take care of you and at a much better rate. Again, first class service and they really care about getting you the best deal possible. Thanks again Acura Chattanooga team!

I was dreading the car shopping experience, but found a great deal on the car I wanted on the Acrua website. I worked with Rob Erickson in the used car department and he made it the least painful car buying experience Ive ever had. He answered all of my questions, even though my car was not an Acura, and made the negotiation process very easy. He explained things every step of the way. All of the people we encountered were helpful and friendly, it was a great experience.

We just bought a jeep from Acuras used department and we used Al for the test drive, and purchase. Ive bought a lot of cars an never had more of an amazing experience than using him . He answered all my questions i had in regards to the jeep and has contacted me a few times to make sure we are happy. You couldnt ask for a better sales man and car dealership....

Horrible experience, Lack of communication, and little respect for customer. I was in the market for a used car to keep the miles off my new SUV. Acura of Chattanooga happened to have the particular car I was looking for. A 2010 Toyota Prius 5. I work and drive in downtown Nashville and needed something that didnt pose a threat if it got scratched or dinged. On two separate occasions the sales team reached out to me. I told them that I would like to pay with a personal check for the car however the car was overpriced and perhaps the sales manager and I could negotiate. The first salesman informed me that the car was priced as it was and that they would let me know when they had inventory in my price range. I never gave a price range and received no phone call from the sales manager or salesman. One week later I get another text about the car from a different salesman and word for word repeats the entire spill to me in text. We will let you know when we have a car in your price range in our inventory. Firstly I dont have a price range because I never gave you one, Secondly, Im trying to negotiate a price and you dont have the courtesy to have your sales manager call me? Oh, is it because you would not be making a commission off of me because Im not financing a vehicle that is $4,000.00 over its current value. Just poor business skills and also leadership skills.

Everything about this dealership has been very positive, from my purchase in 2017 to every trip to the service department for maintenance and otherwise. Ive dealt with other car dealerships in Chattanooga and Im beyond impressed with Acura of Chattanooga. They have without a doubt earned my business in the future!!

I found a vehicle online and contacted Al. 2 days later the deal was done. I am 90 miles from the dealer and Al made sure that I got all the info I needed prior to driving down. He even had the car on the rack and made some photos, which were immediately sent to me for review. He provided an honest assessment via phone so that there were no surprises.Upon arrival, Al and Andrey provided the extra service to allow me to totally inspect and drive it until I was satisfied. The car was super clean under the hood and the undercarriage was amazingly rust free. Only a few marks on the car (car IS 9 years old!), but these were disclosed early in the process, so no harm done. Both gentlemen were polite and personable, and a pleasure to deal with.The car drove out well on the way home, and with the exception of the normal I-75 death merchants on the road, the trip was as enjoyable. I only feared for my life twice, so it was a relatively stress free trip.For people like me that dont like going to a dealer and prefer finding one-owners for sale on the free market, you could do a lot worse than these guys. In short, if they have a car you really like, give them a chance to make a deal.

I highly recommend this dealership to anyone in the market to buy a car. Andrey (Sales) and Kevin (Finance) went above and beyond to make sure I had the best deal. Andrey was so kind and helpful (never pushy) in helping me find the perfect car for me. The customer service at this dealership was top notch. Everyone at this dealership was kind and friendly. This dealership deserves more than 5 stars! I love my new Acura and I am so thankful for the experience I had at Acura of Chattanooga.

Edit: September 2021 we went back to buy another used car. We did not hesitate to purchase the same day due to our previous good experience. Within 3 weeks, we were having trouble with both the heat/air and the battery light due to bad cables and battery. When we called them to bring the car in they told us that they dont get involved in that and that we would need to pay for the repair. Were just really disappointed that we didnt get the same the level of service as repeat customers.February 2021: We went in to test drive a used minivan that ended up not being what we needed. Rob was very patient with us and took the time to learn about what we were looking for. He showed us 4 other vehicles that matched our needs and found us a winner. The process was very easy which we were not expecting, especially since we had our 2 babies with us the entire time. This was the fastest and most painless car buying process we have ever experienced and we will happily return when the time comes.

Bill Stout and his employees are the only people I will buy a car from. My family has now purchased 4 cars from them and will continue for as long as they are in business. Most recently I purchased a used car from Bill and he personally drove it to my house to deliver it. The honesty, professionalism, and level of outstanding service here far exceed any dealership I have been to in over 25 years.

I just bought my 3rd car from Acura of Chattanooga and will definitely return for our future car needs! Al made a way to make the car buying process enjoyable. They are very transparent and trustworthy! We would highly recommend Acura of Chattanooga for your new or used cars!

Went to Acura Chattanooga to get a good reliable car and Matt Clavijo took great care of us!!! Very easy, friendly, relaxing environment with no stress. 10/10 would recommend! Thanks Matt clavijo!!! Thank you Acura Chattanooga!!!

Extremely professional & friendly! Thx Nicholas!

These guys are great. Since the change of ownership, there is a huge difference in the overall experience at this dealership. The service department is fantastic. The guys and gals there go out of their way to make sure their customers are 100% satisfied. Zander is the service manager, and he takes a lot of pride in his work. His dedication to the customer shows. Great job!

We found a car online here that we scheduled a test drive for. Rob met us and brought the car around for my wife to test out. It was too small for what we needed and Rob agreed after we told him what we needed. He asked our budget and offered up options within that budget. LOTS of salesmen would have shown us more expensive automobiles trying for the bigger sale. Not so with Rob. We loved the Acura MDX we tested and gave him our info. We had to leave due to having two small children with us. Rob and I texted the rest of the deal with no pressure. Its my first stress-free experience buying a car and Im 42. Rob made a customer for life that day. Come here to buy a car. You wont regret it.

Zander and the team did a great job fixing my car . Very pleased

Miguel, Al and Bill all provided me with outstanding service relating to the purchase of a used Toyota Highlander. When I got the car home and the battery was dead after the first couple of days, Bill drove out to my home, provided me with a beautiful Acura to drive temporarily, took the Highlander to the service center, replaced the battery and then returned the car to me downtown the next day. I couldnt be more pleased with the service I received at Acura of Chattanooga. And I am loving my new Highlander. Thanks so much!

Miguel went above and beyond. I came in unsure of what I wanted and he had the perfect suggestion for me! I have now had my car 3 months and have never loved a car more!!! If you go to Acura of Chattanooga ask for Miguel! The true 6-star experience!!!

Hi, if you are on the market looking for a nice used car I recommend Acura of Chattanooga and ask for Miguel Bazan he is a nice guy, he answer every question you have, I write this based on experience I had 2 years ago when I brought my car there he helped me a lot so transaction was according to the plan. Thanks

What a great experience! It is rare to find a dealership that was willing to work with me and provided incredible service from the top down. We got the car we wanted at a great price. The staff met our needs and could not have been nicer. I highly recommend Acura of Chattanooga. I will be a life long customer.

Julia was very nice in service.

Was only there for a few minutes...

I stopped by today for warranty work on a 13 year old vehicle. Ive read the horror stories online of places who do all they can to get out of doing warranty work so I was worried about how it might go. Im very pleased to report Stephanie and everyone else was super friendly and helpful.No fuss at all, they diagnosed it, told me it had a lifetime warranty and ordered the part. I will have to return since the part wasnt in stock but it goes a long way toward putting me at ease that they want to help even if its just honoring a warranty issue.

Purchased a used lexus here for my wife to use as a commuter car. Purchased from Al Hatcher. Al was absolutely wonderful to work with, the deal was handled very efficiently. There have been no issues with the car and the wife loves it.

Parts dept guy was better than awesome! Were from fl. Had a flat, broke the rim, no spare!He spent his time helping us order a special rim. It arrived the next am and we hope to be on our way shortly, 2 days later!THANK YOU PARTS GUY!

Dewayne and his staff are great. Excellent communication, quick turn around and loaner car all made for a positive experience. A few years ago we had an airbag recall on an 09 TL. Acura of Chattanooga provided a rental car to us for over 5 weeks until they received the replacement part. AGAIN we had a loaner car until the recall work was complete. I highly recommend Acura of Chattanooga!!!

Bought a used minivan from Acura of Chattanooga. Miguel was very helpful but not pushy at all. They went above and beyond to repair some dings on the front bumper and made sure the vehicle was in top shape before it was released to us. We would buy from them again!

Great dealership run by awesome people. The crew here really knows what they are doing and takes care of customers. Ive known most the team here for years and always been treated like family. Smiles on faces and laughter throughout. All around 10/10 will visit again.

Awesome experience. Everyone was super helpful, and nobody was pushy. Im happy to do business with them. Definitely recommend!

The owner is great to work with. He goes OVER and BEYOND.

Wonderful professional staff that is willing to go the extra mile to make sure your purchase experience is Perfect. Mike Bawgus the Finance Manager was outstanding in presenting the different warranty coverage available and helped our family protect our self from future mechanical or electrical issues, and we prepaid for our Service work without effecting our monthly payment much at all!!! Great Experience!!!

Buying a car requires trust, and you can definitely trust Bill Stout and his staff! We have bought three cars from Bill and trust him to be honest, work hard to find you what you need and offer tremendous service. We highly recommend Acura of Chattanooga!

I moved to Chattanooga already owning an Acura. It is very new and I dont know everything I want to about some of the features. I stopped in and spoke to a salesman (Jay) who took the time to go out to my car and explain how a feature worked. I was very impressed since he knew he was not going to get a sale but still spent time making sure I was a happy Acura owner.I love my MDX and I now love knowing that when Im ready to trade for another Acura, Chattanooga has a good dealership with people who go the extra mile to help you.

Took my car in for a recall and the service staff were great. Repair work was done in a timely manner. When I went to pick my car up, they had cleaned it for me. Talk about going the extra mile.

I cannot say enough good things about Miguel Bazan and Al Hatcher with the pre-owned group. I have been trying to figure out what my next car will be and have stopped in several times over the past few months while on this quest. Every time I walk in the door, I am greeted with smiles and what can we help you with today?. Miguel has gone on several test drives with me as I have tried to figure out what my next pre-owned vehicle will be (I keep one for 300k miles, so it has to be one I will be happy with for years to come). Acura of Chattanooga does not take the pushy sales guy approach of trying to bully me into buying NOW; they take the approach of lets build a relationship with our neighbor and make sure they go home happy. Miguel and Al and the rest of the sales (and service) team have done such a good job of this, that I desperately hope to find and purchase my next vehicle with them. I already have plans to switch to their service department because of the consistently positive experience I have had with the entire staff. Miguel and Al have even offered to help procure the car I want (if I could only tell them what it is!!). I wish all businesses treated their customers with the respect that Acura of Chattanooga does theirs. They are the gold standard.

Best service department in Chattanooga! Unexpected alternator issues on my way to an appointment. Within 15 minutes I dropped off my car and was back on the road in a loaner. Where does that ever happen?

Great customer service, Great attention to detail, friendly staff. Pricey repairs but, its a dealership, so its to be expected. Acura forever!

Tony Nguyen was a true professional in this transaction. I live over 2 hours away from Acura of Chattanooga, and after test driving at a local dealership in Franklin, TN, we were unable to come to an agreement so I spoke with Tony at Acura of Chattanooga. In a matter of about 3 days, we agreed on terms for sale price of the RDX, trade in on my 2007 CR-V and located a car with my interior & exterior color preferences. Tony even met me half way in Manchester, TN to swap cars and sign paperwork. Best automobile transaction Ive ever had.Cary M Austin, DDS

Amazing experience every time at this dealership. Everyone from the general manager to the service department goes above and beyond. I love my ILX and this dealership makes sure I am well taken care of for maintenance and parts.

Nice staff .. shout out to Sebastian

Great service manager and staff. Mechanics are very knowledgeable and willing to assist and help. Will go back again with our Acura vehicle.

Purchased a RDX around New Years and the entire team could not have been nicer or easier to work with. And my wife loves the new car. All around a great experience.

I am so glad Acura of Chattanooga is under new ownership. Bill Stout and his team are a welcomed change to this dealership. I have tried to do business there in the past, and had terrible experiences. It could not be any more different. I urge you to give Acura of Chattanooga a chance now that their is a new owner in town. They say their main focus is customer satisfaction, and I can tell you first hand, it shows.

Good service.. service manager went above and beyond to ensure we were taken care of. Will use again..

I can’t say enough good things about this dealership. From the sales staff, service staff and even the owner. They go above and beyond to make sure your buying experience is as pleasant as possible.

Fast, friendly service dept.

Good dealership,... service department is efficient and professional.

Of course it was a great experience. It always is.

They always had my best interest, loved the service department experience.

I have bought two vehicles from Acura and I am pleased with both experiences. Great staff!

First rate sales team. No unexpected surprises. Excellent customer service.

We have had one experience with them so far, and it was fantastic! I have an Acura MDX that was bought used and it had some issues. I called the honda dealership in Cleveland, to get a price, and they exceeded the Acura dealership. We dealt with the Honda of Cleveland before and spent a pretty penny without much effect. I was glad to try out a different option, with Acura. We dealt with Kevin, explained our concerns and dropped off the car. He made sure to fully understand our concerns and even helped adjust the budget to fit everything in we needed done. We picked up the MDX and it was running better than before we bought it! I was so excited to have such pleasant customer service and a big difference in my vehicle. Thank you Kevin and Acura for giving back my faith in mechanic work😄

We drove 500 miles from central Florida to lease a 2019 Acura RDX and are glad we had the opportunity to meet and work with the people at this dealership. Everyone has been super before and during the selling process. Since we have been home any questions are handled professionally and very quickly. Tuan, Mike and Connell have all made the vehicle buying experience fun again.

Very helpful and willing to work with what I could handle

Friendly salesmen and to good management. Recently purchased a vehicle from the used department. Nice guys.

I stopped in to ask advice and the service manager and technician were kind enough to give me free advice. How often does that happen?

Best buying experience Ive had. Our sales person was communicative, informative and honest. The buying experience met all our expectations and Id recommend Acura of Chattanooga to anyone. Our sales person was Tuan Chu and you should ask for him when you visit the dealership.

I have purchased many new vehicles in the last 30 years which include Mazda, Pontiac, Chevy, Infiniti and Lexus. My last purchase was an RDX SUV from Acura of Chattanooga back in 2016. All I have to say is, this dealership is the best Ive ever dealt with, especially the service. Ive never had one bad experience and the service manager, Zander is on top of his game. He is the reason my next new car will be an Acura. Its a great car but the service is even better!

My wife and I made the drive from Kennesaw, GA to Acura of Chattanooga and it was well worth the drive! We couldnt have had a better experience buying a vehicle than we did at Acura of Chattanooga. The sales staff and Managers were all fantastic and very attentive to our needs. The process was very efficient and we were able to drive home with our Dream MDX at the end of it all! Thank you!

I had a wonderful experience purchasing my car here. All of the staff were very welcoming and friendly. Mark Rossi was great to work with. He is very knowledgable of Acura and his customer service was top notch. Great dealership and great people!

Fast and very friendly service needed to get a radio code Acura RDX in and out in under 5 minutes

Very good service from Rob

Give this place your business and ask for Jay! If I could give 10 stars, I would! Im particularly impressed with Jay Vandeventer, who is a salesperson full of integrity and hustle. I live more than 1000 miles from Chattanooga, yet received honestly and service as if I were the owners best friend. I was looking for a very specific Acura that was no longer available in my market, so I went to the internet and a nationwide search to locate what I need.In the end, I didnt buy from Jay because another dealer had the exact color I wanted (and Jay didnt), but I truly wanted to give my business to Jay and Chattanooga simply because they treated my with great respect and dealt with me with utmost honesty. Jay was timely with responses and information. He asked important clarifying questions to ensure that he was working toward my best solution. Jay was upfront with pricing -- providing more competitive pricing than anyone else in the country. He also came out of the shoot with such a great price that I never had to wonder if he was giving me his best deal or had to haggle to get him to a fair price. Even though I live far away, I will call Jay next time Im looking for a car because I know Ill receive unparalleled treatment. Im sad that I couldnt give him my business, but I hope these comments will encourage someone to reward this team for their great work (plus, you owe it to yourself to go with the best).

I had to stop in to get some parts for my TL and Chase was incredibly helpful, so helpful in fact I ended up ordering more parts than I originally planned on

Very helpful service center.