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Econo Auto Painting
2025 Williams St, Chattanooga, TN 37408, United States
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Econo Auto Painting
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Jo
Review №1

Edit as of April 2021! Returned with my 96 cobra after I had a front end collision. 1 week before a car show. Derek on the phone was more than accommodating and did exactly what I asked, got my car ready for a show in less than a week. I could not be happier. Sure the car had some slight over taping, only for me to be met with a full bottle of touch up paint and a complete work guarantee. I will return with any vehicle of mine, especially on a time crunch!June 2020Friendly service. Great appraisal. Down to earth and more than willing to help you along. Will return for all my other auto projects when paint and body is concerned. Talk to Patrick!

Ri
Review №2

Unfortunately this review must be left. I’ve been in contact with this shop since last Thursday, September 10,2021. I inquired on services, I asked If it was possible for me to email the work I needed done. The person I spoke to ( who never provided me their name) advised that would be fine. He provided me with his email to send the pictures to. Friday comes, and a response wasn’t received. I called today Monday, September 13, 2021 to follow up. I was then advise that my email was received without pictures. I I apologized for any hiccup on my part. I wondered why I didn’t receive a follow email the following day explaining that.I let him know I was resending the email at the moment. I followed up sometime later. Then was advised the email was not received yet. I checked my outgoing emails and confirmed that my email was sent. I waited some time (a few hours) and followed up again via phone. No response from the shop was received. My situation has been handled not very professionally. I believe they lack the business mind. To communicate properly. Throughout this whole ordeal, I have yet to receive a follow-up email to my inquiry. When I spoke to someone earlier they didn’t even put me on hold. I heard conversations that I should not have been able to hear. I know about things going on in the shop. To say that I would not recommend this shop to my worst enemy. Is indeed an understatement. I highly suggest you find somewhere else to take your business.

Fo
Review №3

They did a FANTASTIC job on my car! Ive had 5 bumpers, 2 hoods & a BUNCH of paint jobs over 20 years multiple cars & a jeep. I am always super satisfied! Theyre professional & the prices are unbeatable. The paint team leader, James, ROCKS!

De
Review №4

My truck paint job turned out great. The job was done in a timely manner and I fully recommend this place to my friends. I could not be happier. Derek was so helpful and friendly.

Te
Review №5

I just picked up my car from econo auto paint.i am so pleased with it much more than I expected. It truly looks new I will go back to them if I ever need a car painted.very friendly people an I got it bk in 2 days.i will recommend them to everyone.my neighbors next door are an older couple they were priced 7000 from some place now they have seen mine an they are going to econo for estimate on theirs.i cant thank econo enough mine looks new Im tickled pink.thank you so very much awesome job u did for me.. I just got home from econo auto picking up my second car they have painted for me Derek is so helpful and very nice he sticks behind his work.which is just awesome I am so very pleased at the job they did on this car just like the first one.its awesome will never go any place else.u people that are complaining on them.well I think u just have to have something to complain about.because that done a wonderful job for me on both cars Im more than happy with it ..

Ru
Review №6

They did a really super good job, and very good price.

Ju
Review №7

Horrible paint shop. I just bought a car the body work was not done. They painted over some glass the paint is already chipped in some places you can see where they sanded and just paint over it I could do a better job and I will I recommend find a different shop you get what you paid for.

wi
Review №8

Good job and it looks good. Got what I wanted and paid for. They did my second truck also a lot of work was put into it. Went over my expectations the truck looks really good

sa
Review №9

I really love my paint job they done on my Malibu. I give them 5 stars

Ma
Review №10

Warning!!!! The manager of Econo Auto painting Pete Lachapelle painted my car in an atrocious manner. I told him it was unacceptable and he promised to repaint it. Days passed and he never called me back so I went to see if my car was okay. I get there and notice my car was in the same spot that I had left it at and wasnt even repainted. I entered the office to talk to the manager. and all he did was tell me that he refusus to repaint my car and handed me the keys and told me to get lost. I had to call the cops and file a report. Pete Lachapelle is a very dishonest person with no ethics and very poor education. It was a horrible experience and its sad that these types of people are allowed to operate a business like this. It was a total waste of $550. Definitely I will in court.

Sa
Review №11

I was in there the Monday before thanksgiving I was told my car would be sparkle like the Honda outside and it’s not ...also it’s hazy on the driver side like it was not wet sanded and you can feel the flakes that are in it it’s not smooth and it’s not what I paid for when I picked it up I was in tears but the guy there told me it was just due to the rain and that it would better in the sun.... it’s not I can’t even get the sparkle in pic this car is my show car and I have a show coming up and it needs to be fix the way i was told it would look .... I’m still very unhappy with my results... don’t promise it to look one was and then not follow threw

Cr
Review №12

This was the worst paint job ever. Was supposed to get my truck back in 3 days and it took a week in a half to get back. The paint was horrible. Doesn’t look like they sanded the truck before they painted it. There is spots from the where it has not been sanded. The paint is is running. All out devastatingly disgusted with the quality of this paint.

Review №13

More than likely will never use these guys again. I get it’s a $500 paint job but you can at least not leave spots of where it wasn’t painted can’t you? Overall the truck turned out better than what it was I still think it could’ve came out better. Lots of communication issues between me and their team.

An
Review №14

Bet happy with how it turned out looks so much better then I expected.

Ph
Review №15

Awesome, very pleased, great people very professional and unbeatable price, strongly recommend

Ro
Review №16

07 limited Lincoln Continental Chrome all areas jacked up only needed a paint job terrible job

Ke
Review №17

The initial paint job on my Camaro was not done well - it looked like there was very little prep work done before painting it. They did make good on their promise to rectify this - we got my Camaro back today and it looks great! Thanks for working with us!

My
Review №18

Overall I was very pleased with the paint job done by Econo. Brian was very clear about what they would do and the truck was ready earlier than promised. The paint job was done very well for the price, Econo was less expensive by half over Maaco and some of the other local body shops I got estimates from. Econo made my 22 year old truck look almost new for a very reasonable price. For the value received, Im extremely satisfied with their work. Thanks Brian and staff for a job well done...Barre Pannell

Ma
Review №19

I Was Told To Pick Up My Car At 9:30am On Saturday, Which Is Today & Nobody Is Here. All Calls Are Not Being Answered. Ive Been Sitting Out Here For Almost 2 Hours!!!! Where TF Are The Workers?????

Lo
Review №20

I have gone to Econo Auto Painting multiple times over the years. I have an Infinity and everywhere I went, I was quoted $1200 and up to fix a dent in my bumper. I went to Econo and Pete gave me the best deal EVER! It took them TWO days and I went to pick up my car and it looked like NEW! I LOVE Econo Auto Painting and they will ALWAYS get the business of my family and I. My dad has let them paint several of his BMWs and weve never had a problem. Pete does have an A-type personality, but he knows what hes doing and hes not going to feed you any BS. I would definitely refer all of my friends and family!

Fo
Review №21

Everyone was super nice & super talented! They have been fixing my cars for years as I am accident prone!

Li
Review №22

I dropped my car off on Sunday and it was ready Tuesday. I am very pleased with the quality of work they did. Tim was very helpful and friendly. I definitely recommend them and will be taking my other car to them in the near future.

Ca
Review №23

Trouble did not paint everything they put my door on now I cannot open my door or get out the wrong paint color

Jo
Review №24

So my brother dropped off his car to be painted. It didnt go as planned and they job needed to be done again. However the manager took care of it and the car looks great. Thanks for fixing the problem

Ap
Review №25

Had a part painted and the quality of work was worse than horrid. The color didnt match and there was dust and dirt in the paint and also the part was not primed as it should have been. There are sections where the paint is thin enough to still see the grey of the bumper. And also an area where either someone or something touch it while it was drying. I didnt expect a show winning paint job but I also didntexpect this. Going to cost me double to have it resprayed properly at another shop.

Jo
Review №26

Thank you for the job well done. I am glad to see the managers running this place take their jobs seriously.

Do
Review №27

Did a great job for the price

Jo
Review №28

They stay true to their word. The Car looks great now!

Te
Review №29

I am very happy and thankful for the paint job they done and the man name Brian done a great job taking care of the job I wanted him to do. Thank you so much.

Jo
Review №30

My first experience there was not good. But the manager did a great job at fixing the situation. Thanks again, Jonny

Be
Review №31

DO NOT USE THIS SHOP!!!They over-sprayed the entire car when I just needed a panel replaced and painted. Then didnt even bother to try to buff it out. Tons of the rubber trim was painted. The windshield was completely painted to the point I could hardly see through it. All the windows and black trim were sprayed metallic silver. Not to mention the whole wheel well was bright silver instead of black like the others and there was paint residue all over the inside of the car. And to top it off the paint on the new panel didnt even match the rest of the car!What should have been a simple job turned out to severely damaged the value of my car, which I have always taken really good care of. The FIRST time I went to pick it up and pointed out the horrible job, Ryan, (the manager whose dad owns the shop, and he will be sure to let you know that as if anybody gives a damn) looked at me blankly and asked What do you want me to do about it? I told him to fix it.A few weeks later, I went to pick up my car after they supposedly fixed the damage they had done but somehow it was even worse. There was even more paint everywhere and this time they had painted my tires!!! I told Ryan it was unacceptable and he copped a major attitude with me. I told him I wanted just wanted my money back and he told me that you get what you get for $600. I could tell he was used to whipping that line out on people, but the almost $700 dollars I paid him aint exactly cheap for what I had done, so that bull didnt work on me.After that they did a quick fix to get me out of there but I am still going to have to have some more paint removed on the trim and I didnt have my car for over a month. And not to mention the constant dread of knowing I was going to have to confront these jerks about not doing what I had paid them to do.This business obviously relies on people who they think cannot or will not stand up to them. Everything about the place is sleazy and they dont even take credit or debit cards so that you cant challenge the charge. Use somebody local or just spray the thing yourself and it will look better. But whatever you do, STAY AWAY FROM ECONO!!!

Be
Review №32

Please see my earlier review. What a throw away response from Econo. In talking to the illustrious Ryan, I can pretty much deduct that he or somebody in the shop is probably the area supervisor. It sounds like it is not really a chain but more like a loose affiliation of independent businesses with a common distributor and name.To Econo: Please dont patronize me with your meaningless canned responses to try to make it look like you care and that you dont have a business that is fundamentally based off of screwing people over. If you want my information look for a receipt from April 5th written by Tim D. I paid a $346.00 deposit and when the parts arrived I was called. I dropped my car off and picked it up THE FIRST TIME on the 23rd of April and paid the remaining $289.00. It is a silver 2012 Ford Escape. In total I paid $635 for the job.Regardless of the price, which is about the going rate, I just wanted the job done right. What I got was entire car painted the wrong color (poorly at that) and textured like sand paper and then a bunch of flack and attitude for daring to complain that you completely screwed up my car. And I know Im not the only one.Find my phone number from the invoices if you want to call me. I really do not expect a phone call and honestly, dont bother unless you want to give me my money back. Im just really tired of dealing with this and I want to move on. But what I am going to do is to try my best to make sure that nobody else uses your chop shop.Also, for anyone interested I do have tons of pictures and a five minute video of the damage.

Ro
Review №33

Wish I could give no stars. This is the worst place that I have ever done business with. Paint job looked like it was sprayed by a 2 year old. Vehicle was missing parts when they told me to come pick it up. Lesson learned. Do yourself a favor and go elsewhere.

Mi
Review №34

I love my new color, they did a wonderful job and Tim was respectful and helpful the whole way through. I definitely would go back and I definitely will be telling friends and family about them.

Am
Review №35

Wow is really all I can say. If I could give zero Stars that would be more accurate thats what they deserve. Im so upset by the way the people treated me. Especially Tim in the office he told me one thing when I dropped off my car and seemed friendly.but when I went to pick up my car he didnt do what he said and acted like I was Dumb and didnt know what I was talking about. he claimed he didnt say all those things even I dropped my car off. I was really stunned thats when he proceeded to cuss raise his voice and throw his arms around acting like a little child. All with his manager in the office and his manager Ryan didnt say a word. So on and so forth I could go on about how crappy these people are butt what it boils down to just dont go here unless you wanna deal when this. Oh yeah the ruined my headlights taillights windshield and grille so theres that too that I didnt even all for them to fix.

Ch
Review №36

Cheap paint jobs

Th
Review №37

Different manager no need to worry now I just had my dodge painted and it looks amazing 550$ very well spent!

Li
Review №38

Payed For The Highest Paint Job Here And Even Payed Extra For Multiple Layers & Primer Didn’t Receive Neither Or A Clear Coat And My Bumper Didn’t Even Get Painted And Someone Broke My Gear Handle

se
Review №39

These people were great left something minor but working with me to fix issue

Jo
Review №40

Did a very awesome job and it was affordable and I will be recommending them to everyone and will be bringing more to them thanks guys for the work yall did on my Camaro

Me
Review №41

Good people. Good paint job.

me
Review №42

Good paint job....fair price .

Ch
Review №43

I work in sales for a global healthcare company. Most businesses would appreciate the opportunity for new business. NOT this place. Called these guys to get a quote to have a vehicle hood painted and the worker talked to me like I was an idiot, being sarcastic and yelling. After about 1 minute of sitting through his crap attitude, he yelled Good Bye and then hung up on me. Take your business elsewhere, and dont waste your time on these bush league chumps.

Ri
Review №44

They did a great job on my truck, and the crew were awesome to work with.

Ja
Review №45

Awful paint and body work. Could have done better with a rattle can and a sledge hammer. The car had very minor damage to the left rear door so I told them make it look like it was when new money was not a factor (they were highly recommended). They painted it twice (as I was very disappointed the first time) it looked worse than before I took it. They superglue the letters on (glue on the letters and falling off before I reached home) and painted over the pin stripes which are still visible. Orange peel galore. Runs and overspray everywhere. DONT take your car there if you value it. My lawyer is working on getting me reimbursed (I paid in advance expecting quality work).

Ri
Review №46

Had a work van painted not bad for the money

ce
Review №47

Took only 2 days to paint. Did a great job. And the tall guy was friendly

Du
Review №48

They are under New management Ryan and Tim are very quality conscious and customer oriented and dollar for dollar the quality is great I recommend you go see them for your next paint job!

Br
Review №49

I have had three trucks painted there & one they did a custom paint job on it & turned out really nice Pete L. the manager took the time to understand what i wanted & they got it right for the rite Price too! :-)

Jo
Review №50

Pete is gone and the new owners do not really care what happens to your car. Ive taken all my company fleets cars (8) to get painted there since i started 5 months ago in business. The last car was painted after pete the mangaer of many years left. Took my van in for the fleet for simple paint and body work done. Now my windows just roll about a half a foot down and thats it. Went and spoke with the current manager on duty (regional director) and he said he had nothing to do with it even though they were in possesion of it for almost two weeks. I asked if he could at least look into it and he said did not care. Actually let me clarify that manager on duty is the regional director for econo paint. What a joke. As mean and intolerant pete was he cared about his work and customers... this guy clearly doesnt care and i hope they loose business to there lack of character when it comes to the vehicle they are in possesion of. What a shame and i hope this joke of a regional manager and lack of customer service get what they deserve.

To
Review №51

Great Price Great Work Only Took Two Days Looks Great Ill be back!!

pa
Review №52

I wouldnt send my worst enemy here. The manager is a complete jerk and talks down to people. The work looks like something a kid could do. This place is a complete ripoff.... STAY AWAY

Eu
Review №53

I will share my story soon, they screwed me so bad that my car is gonna have to be completely re-done but not by them & am currently awaiting a referral for a good lawyer to handle this 1

b
Review №54

I went to get an estimate for car repairs and the guy was rude, yelling,and very dismissive. They are very disrespectful there . Wish I could give them zero stars.One star is to good for them.

De
Review №55

Never come back in this place

Cr
Review №56

Very disappointed. Tims rude and very disrespectful. He used foul language today at my gf and his manager Ryan was sitting in the office too, didnt say a word to him. Yall suck. Well tell everyone we know never use Econo Paint in Chattanooga, TN...

Fu
Review №57

This is the worst place to paint a car in Chattanooga.

RO
Review №58

I had gotten a car painted their back in 2008 the paint job price qas reasonable and lasted a long time now they are under different management and the new manager need to take some customer service class because he doesnt know how to talk to u and as a customer u can come in the shop as many times as u want to get answers on their prices the customer is always right.

KC
Review №59

They lost my license plate. They didnt offer any compensation for this. Paint job had an arm palm print on the roof where someone leaned against it while wet.

Ja
Review №60

I had a car wreck and decided to use Econo, as I am not from Chattanooga. The worst mistake I could have made. I picked up my car and it was COVERED in dust like the left the windows down while they painted it. There was white dust everywhere. They left scratches on my hood, where there was no damage previously. Now, two and a half months later, I am still waiting for the plastic pieces on the front of my car and the front end is coming off because it was not attached properly. My insurance company paid them $2,100 and for what. Absolutely ridiculous.

As
Review №61

No business sense. Rude! I think they Dorsey print cars with regular print!

Sc
Review №62

Could not be happier...Love when cowards complain about their experience...Chances are they get negative reviews in their line of work and take it out on other locally owned businesses...Great job Tim and your team...Go Cubs

Do
Review №63

The manger has attitude problems . dont appercaite your business at all. Dont go here!

Br
Review №64

I just went to get a estimate for my car, not sure what his name was, but he was a tall skinny white guy. His attitude was talking down to me, like I was some kind of slow person. I would not tell any one I know about this place. Very rude, not sure if he was the manager or owner.

Gr
Review №65

You get what you pay for people!!!

pa
Review №66

Worst company I have ever had to deal with, he got mad because I kept asking questions about my repairs and wanted him to break down the price

Ju
Review №67

Affordable

Em
Review №68

Hi Im Mike WORST EVER, they covered my radiator, horn, whole front, didnt mask off behind grill, sprayed wheel wells, worst prep and paint, we discussed prep work, I offered more money,manager has a nasty mouth, they sprayed tailpipes,had pits, dirt, lines, terrible, any professional painter can mask and prep, these sweat shops for paint are to filthy place to do painting..do your self a service and avoid the aggravation this place will bring you..HAD CAR 6 WEEKS,

Information
23 Photos
68 Comments
3.2 Rating
  • Address:2025 Williams St, Chattanooga, TN 37408, United States
  • Site:https://econopaintscars.com/chattanooga-tn/
  • Phone:+1 423-265-6144
Categories
  • Auto body shop
  • Auto painting
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
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