As a noob DIYer I found These guys to be awesome! From the guidance and patience Jarvis provided to the guy cutting my iron they were all very professional and personable.My only price comparison is Lowe’s and let’s just say I’ll never go back to Lowe’s!Highly recommend!
Craig was amazing to work with!! Charlottes construction market is white hot right now they took great detail and attention to my job!! Super professional and delivered ahead of schedule!! Would refer them to anyone in need of quality work at affordable pricing!! Ask for Craig
Hidden Gem for sure. Called around and they were able to take care of my stange but simple request. From the customer service over the phone till the walk in the front door. Even during pick up of my items the guys were super professional and friendly. Great customer service is rare these days. So 5+++ Stars for these guys. Craig was my main point of contact and was always kind both him and Jarvis went above and beyond to take care of my needs. Thanks again guys will recommend to corporate business and personal friends, thanks!
The Metal Supermarket had exactly what I needed and Jarvis was able to help me get what I was looking for, he was very helpful and friendly. He also mentioned the scrap bin which will likely have me going back Metal Supermarkets once I have a new project.
Decent prices, and I like that, as a DIY guy, I can buy small amounts of metal, cut to spec. Unfortunately, sometimes they put the larger orders ahead of mine and its several days before I can get an order. There are other places further away (but with better prices) that Ive had to use because of this.
Excellent customer service and great product selection custom to spec.
Great place and staff is extremely friendly—Jarvis was awesome in helping me find what I needed the only downfall is it took a little bit of time to get the metal but it couldve just been at a peak hour.
Order was filled before date stated. Great service and great company to work with. Definitely will will work with them again and recommend them to others.
Quality and price. Worth the drive from South Carolina. Everything you need under one roof and super friendly staff. The guy cutting my metal in the warehouse talked to me about trucks and football like we were long time friends. Highly recommended.
I ordered some Square tube from here. Jarvis is the absolute man. You want to talk about someone that is professional and eager to make sure that the customer is taken care of, then look no further than Jarvis. Hands down the best customer service experience Ive had in all of my 29 years of life. This company should be proud to have employees like him. The process was easy, the pricing was good, and they dont treat their customers like they are clueless. A++++++Update: Ive ordered a handful of times from Metal Supermarkets now. Every time, I get the pleasure of working with Jarvis. Still the man. Still great service.
Were extremely lucky to have this place in Charlotte. Was using steel mills before, and they were great as well, but I dont have to buy unneeded lengths here. Craig has went out of his way to ensure my orders are right.
Call Jarvis and get what you need to complete your project.
Tried to get a quote from Brenda B. Morgan (outside sales manager). What a mediocre and lazy service. Im not a construction connoisseur and needed more guidance, dont expect to get quality service there, will try to get in touch with someone else that cares about their job in there.
Good product selection and good customer service at a good price. What more could you ask for...
Glad I found this place. As a hobbyist and diy automotive guy this is the perfect place for metal. They custom cut steel to the exact size saving me money and time. Don’t waste your time at Lowe’s to buy steel bar plate or any other metal.
Great experience, fast turnaround on my order.
They were very easy to work with and fast. Cut up my order in 15 minutes or so, packaged it and had me load it. I would certainly shop there again.
Ive been searching for weeks for a short piece of an odd size pipe. These guys had it cut and waiting for me the next day ! While there they cut some 4 flat bar as well. Most shops wont do small piece work. This place has everything for fabrication youll ever need. Super friendly and helpfull attitude. I arrived near closing. Instead of well have it for you tomorrow it was hang out for a min and Ill have a guy cut it.
Ive tried to give this place several chances. 9 times out of 10 if I put an order in it isnt ready when I get there. I call ahead and they say its ready so I send one of my guys up to pick it up and they end up sitting around for an hour while they get it ready. Time is money and aside from wasting my companies time they also charge more than most steel suppliers in town. The last order I put in I asked for 4 pieces of 1/2 x 3 flat bar to be cut down to 10 foot sections. They were cut to 10 1 and on the 4th piece they tried to give my employee a few drops that totaled 10. Instead of letting me know they simply just threw it on the order and I had to send my employee back to get a refund. Poor customer service and Im just overall unpleased. Ill take my business elsewhere.
Very helpfull people,amaizig place,wherever you need on metal is there,service awewsome ¡!!!
Tony, in customer service, rude, should be fired.
Great service and real friendly people
Great customer service and pricing
GREAT STUFF