This is a first class business! I recently purchased shirts at their store in the Charlotte NC store. unfortunately I was missing one of the shirts when I left the store and didnt realize it until I got home to RI. I called the store gave them my receipt information and was told they would send me a shirt. I spoke to Rachel Geathers and she said they would send it. Well today I received a package from the store. Not only was my shirt in the package but she included many other shirts and novelties. I cant thank her enough.