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Ballantyne Jewelers
12335 N Community House Rd, Charlotte, NC 28277, United States
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Ballantyne Jewelers
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Ba
Review №1

I. Am. OBSESSED! Ballantyne Jewelers did a great job designing my elegant, custom wedding band. The process was seamless and communication was clear. We gave them a tight completion window and they delivered early. We worked with Yuhan. He was kind and patient. We have enjoyed our experiences and have since returned to purchase another item. I hope we continue to have positive experiences with Ballantyne.

Mi
Review №2

Simon was the best! He was Extremely helpful, patient, thoughtful and really cared about the customers end experience. Ballantyne Jewelers went above and beyond to exceed expectations and provide a smooth and effortless shopping experience. Highly recommend this place to all clients, friends, and family searching for anything and everything jewelry related.

Mi
Review №3

I went to this store on a whim with my then girlfriend to look at engagement rings. Now, my fiance and I are customers for life at Ballantyne Jewelers. From the moment we walked in the door we were overwhelmed by the seer beauty and selection of engagement rings. Simon was attentive, warm and knowledgeable and assured us we were going to find the perfect ring. We absolutely did!!!If youre looking for beautiful rings and second to none customer service, get to this Jewelery store and pay Simon and family a visit!!

M
Review №4

5 Stars! 5 Stars! 5 Stars ! Simon was professional and knowledgeable. I would highly recommend Ballantyne Jewelers to anyone in the Charlotte/Fort-Mill area.

Je
Review №5

I had a great experience buying an engagement ring at Ballantyne Jewelers. I worked with Simon from start to finish on designing the ring from scratch, personalizing it for my now fiancée, and I could not be more proud of the ring he created. The entire process was effortless - Simon was very helpful and left no stone unturned. I chose Ballantyne Jewelers because I wanted to shop local and shop with a family owned and run business. We cannot wait to go back together to buy wedding bands and any jewelry in the future. Thank you Simon and Ballantyne Jewelers - we will be back!

Ja
Review №6

Simon at Ballantyne Jewelers did an amazing job paying attention to every detail that I asked for in a custom designed ring. He made the process effortless. Everything went very smoothly. Both my fiancee and I are extremely satisfied with the engagement ring. We will definitely be back for future jewelry purchases!

Da
Review №7

Informative, efficient, knowledgeable. I needed a “just because” gift for my wife, and they immediately hopped to the task.They were considerate of my price range, asked questions to ensure we got the right item, and even added a little personal conversation as well.We aren’t regular jewelry purchasers, so it can be intimidating walking in - I was amazed at how comfortable they made the whole visit. I cannot recommend them highly enough.

Sa
Review №8

My fiancé and I tried tons of jewelers to find the perfect ring, and it was only here that we felt the selection and the hospitality were top notch. The entire staff is kind and eager to help you find your forever ring. Yuhan is the best!

na
Review №9

They are the best Jewelers I have ever visited. The show room is absolutely beautiful and they have an amazing selection of everything. They have the largest collection of Oris watches I’ve seen. Their staff is extremely friendly, non-pushy, and made the entire experience absolutely enjoyable! If you want a watch or any piece of jewelry go see them!

Sa
Review №10

We have been buying jewelry from Ballantyne Jewelers as far back as I can remember. The family that runs it are absolutely wonderful people. You will not find a more welcoming group anywhere. Highly recommended, I wouldnt buy from anywhere else. The quality is high and the designs are exquisite. Great place to take the wife for a surprise gift!

Ai
Review №11

I took my engagement ring in this week to get it resized. Their entire staff was a pleasure to work with. They helped me find the perfect size and a quick turn around time. When I picked up the ring I was amazed at the precision of their tools and craftsmanship, I couldn’t even tell an alteration had been done! To add to their customer service, they let me know I could bring the ring in anytime for a complimentary shine and I hadn’t even purchased the ring with them. Would highly recommend paying them a visit.

Ju
Review №12

Everyone at Ballantyne Jewelers is amazing! Simon helped us find the perfect gift, showing us several options & even offering to create a unique piece for us if we couldn’t find exactly what we wanted. The customer service is above & beyond, & I always feel like I’m in good hands with the knowledge & expertise of everyone there. So friendly, helpful, accommodating, & never pushy. High recommend this quality establishment!

He
Review №13

Best jeweler in Charlotte! They are so professional, my husband bought my engagement ring here and we went back and bought our wedding bands. In the future they will be my top choice for any jewelry as well.

Ch
Review №14

Simon and his team are unlike any other jewelers in the business in all the best ways. Their attention to detail and customer service are spectacular to say they made the absolute perfect engagement ring is an understatement. My girlfriend (now fiancé ) and I came in to look at engagement rings. After meeting with Simon we knew we never wanted to go anywhere else him and his team made us the perfect engagement ring. Ballantyne jewelers can work with any budget make you feel like family and give you the perfect piece of jewelry that you were looking for. Thanks again to Simon and his jewelers I made the love of my life beyond happy today.

La
Review №15

Simon worked with me to repair a ring that Kay had damaged. My overall experience made me feel like I received a good value of service and the turnaround time to service my ring was only a few business days. Ill definitely return for future purchases.

An
Review №16

Ballantyne Jewelers is a family owned business with a great selection of jewelry. They truly care about their customers and will go out of their way to make sure you are happy and taken care of. They treat you like family. Highly recommended for all of your jewelry needs in Charlotte, you wont be disappointed! Thank you!

Am
Review №17

I went in to have have a necklace repaired and cleaned one morning. I explained to Simon that I had a date that night, that I’m really nervous and this is my favorite necklace! He assured me that I had nothing to worry about and said he could have it done by the end of my work day! AND HE DID!!! The necklace was beautifully repaired and cleaned by the time I got off work and they did it at a VERY reasonable price! I was overjoyed with the work he did! Simon was very easy going but Professional; not to mention the jewelry store it’s self is gorgeous! They were so nice and so accommodating that I promised them that if my date goes well I’ll be sending the guy here for my engagement ring! ☺️🤗💍

Da
Review №18

Wonderful experience. Yuhan made it all happen under time constraints. Highly recommend if you are looking for great products and service.

Na
Review №19

I am so thankful that my now fiancée and I crossed path with Yuhan at Ballantyne Jewelers. I am absolutely in love & obsessed with my engagement ring that they created for me. The craftsmanship is on par, and the customer service is amazing. I feel that they truly care about their customers, which is absolutely amazing since you don’t find that everywhere. I highly recommend them for any of your jewelry needs. Every time I walk into their store I am blown away with the amount of beauty in there!!

Tr
Review №20

Simon is phenomenal! He made sure we understood the diamond selection process and guided us based on our criteria. He ultimately helped my boyfriend design the perfect ring. Thank You Simon!! I would absolutely recommend Ballantyne Jewelers!!!

Ri
Review №21

Loads of options, friendly staff, and easy process for purchasing any and all jewelry.

Da
Review №22

Ballantyne Jewelers is amazing. We went there to look into designing a ring after my mother died using the diamond from her engagement ring. They are so warm and personable and they listened to our ideas and had so many options and examples. Not only did they give me an end product that I absolutely love, their customer service and genuine caring attitude was a breath of fresh air. We highly recommend this jeweler for any and all of your jewelry needs. They are experienced, have an amazing inventory, and their knowledge of diamonds is excellent. This will be our jeweler for many years to come!

Ma
Review №23

I couldnt have asked for a better experience while purchasing my engagement ring. The atmosphere was extremely relaxed and I felt like Simon really listened to what was important and helped me build the perfect engagement ring. My fiance couldnt be happier. I wouldnt shop anywhere else.

Me
Review №24

After getting my engagement ring and wedding band crushed onto my finger, Simon and Yuhan removed them without even a scratch my to finger. They made me the most beautiful replacement ring that I could ever imagine. I cannot take my eyes off of it. Absolutely stunning. Their family worked very hard and long to make my one of a kind very special ring. I will treasure it always and cant wait to see what else they create for me in the future.Great service and wonderful family.

El
Review №25

Beautiful store. Excellent selection. Extremely nice family owned and run jewelry store! Definitely recommend it.

An
Review №26

“Wow, look at that thing!” is a now a common phrase amongst family and friends after I purchased an engagement ring from Ballantyne Jewelers. I am extremely pleased with the product, price and even more important to myself - the overall experience.I work as a procurement strategist for a large medical company, so when it came time to buying something as important as an engagement ring I imagined I was in for a long buying and painful buying process. In fact, I had convinced myself the only possible option to get the best price was to travel to as many stores as possible in person, then buy everything online. However, what I found at Ballantyne was completely the opposite and made the experience very pleasant.The process at Ballantyne was drastically different than other jeweler we approached. Instead of pushing different products down our throat, the team at Ballantyne generally wanted to help us become educated on the products and industry. We worked primarily with Simon Tiken; the VP of Operations; but I have full confidence anyone on the team would offer the same experience from the brief encounters I had with other sales members.After it was all said and done, I got the exact ring my future bride loves and left the store knowing I made the right choice vs purchasing online. I highly recommend Ballantyne to family and friends when they ask where I found a ring this spectacular.

Bi
Review №27

Fantastic customer service - Simon and Yuhan are absolute professionals and create a high quality experience and seek to develop a relationship down the line. Their selection is large and the shopping environment is very pleasant. You cant go wrong purchasing jewelry here.

Na
Review №28

We needed to have a custom platinum ring made because it was impossible to find anything to match my wife’s engagement ring and we needed it done on short notice. We went in two weeks before the wedding and they said they could get it done for us and to our surprise it was not only done in time but two days earlier than the earliest they quoted us! The employees are amazing and make you feel very welcome would not shop anywhere else after this experience!

Ma
Review №29

Everyone who helped me was extremely professional and courteous and always looking to satisfy. Top notch service. Aydin was very friendly when I brought my wife in to look at sapphire pendants to commemorate our September baby and and Yuhan helped me choose the perfect piece. She loves it. Highly recommend.

Je
Review №30

I highly recommend using Ballantyne Jewelers for your jewelry purchases. I had a great experience purchasing a necklace from Ballantyne and returned to make a custom pendant for my husband.I worked closely with Simon and could not have had a better experience from start to finish. This was my first time designing and purchasing a custom piece and Simon made the process extremely easy, especially for working with him from out of state. Simon worked with me to design exactly what I wanted and kept me updated through the whole process. He finished the pendant earlier than expected, stayed within my budget and produced a piece better than I expected. Overall great experience!

Jo
Review №31

My sister and I visited Ballantyne Jewelers last week and were overwhelmed by our excellent experience. Went in not really knowing my exact budget but that was settled quickly with their expertise and what I described I’d like. Ended up leaving the store so happy with my new solitaire and band and diamond bracelet to top it off . I encourage anyone looking to purchase any jewelry to visit Ballantyne Jewelers. Family owned, not a chain, so friendly and trustworthy and pleasant to work with.

Ma
Review №32

The store has SO many beautiful jewelry pieces to choose from and the owner, Simon was so patient and kind. It took me a little while to select the perfect gift for my granddaughter’s graduation gift. They are jewelers who also design and repair jewelry—they are family owned and service oriented. I’m so glad we went there and found the absolute perfect gift!

Ge
Review №33

Always happy with this family-owned business, their quality products, and work. They are very honest and kind. We wouldn’t go anywhere else for our jewelry desires, whether the pieces are picked from the case or custom made. I 100% recommend anything coming from this business!

Me
Review №34

Absolutely amazing experience working with Ballantyne Jewelers. I had a piece of jewelry that I wanted to remove the diamonds from and customize my engagement ring. Yuhan was fantastic. He listened to exactly what I wanted and made me the most incredible piece of jewelry I have ever seen. Their customer service is second to none. I will never go anywhere else!

Bi
Review №35

Very good experience working with them. Took the time to make everything right with a custom piece. Would highly recommend.

Kr
Review №36

Cant tell you enough about the experience at Ballantyne Jewelers. They truly care to ensure you get the best experience possible. Simon and the team have made our band shopping exceptionally easy and also enjoyable. They make you feel comfortable with the process with no pressure of buying unlike many jewelry stores in the area. Not forgetting to mention that their jewelry quality is the best Ive seen so far! Our dream bands came to life thanks to them!

Me
Review №37

Excellent service!!! Extremely helpful and wonderful customer service. I will recommend to everyone.

Co
Review №38

I have been customer for more than 10 years and I always get excellent service. Not only have I bought several rings and other pieces from them, but I had them take my previous engagement & wedding ring and create a beautiful pendant. They have created other pieces for me. I recommend them to all my friends.

ty
Review №39

Sammy and his family have always taken great care of us. From my engagement ring, our wedding rings and several beautiful gifts from my husband over the last 12 years. Their quality and expertise are second to none. They even help keep all my favorite pieces looking shiny and new with cleanings whenever I stop by to say hello. Waaaay back when we were getting engaged, I asked my mom where we should go and she said Go see Sammy. I encourage you to do the same!

Ch
Review №40

Another fabulous sizing job by Ballantyne jewelers! Fast and friendly! I would highly recommend them to anyone!

Ca
Review №41

My fiancee and I have bought a few things including my engagement ring from Ballantyne Jewelers and have had such a pleasant experience. There was never any rush or pushing, just someone that assisted you with information and detail. The pendant, ring and wedding bands are also all glamorous and perfect. I couldn’t have asked for a more laid back enjoyable time

St
Review №42

An excellent experience! The owners and staff are incredible and make you feel like family. Their experience and craftsmanship is unparalleled, and they are a joy to interact with. Multiple members in our family are repeat customers, and would choose anyone else to help us craft the perfect gift for our loved ones.

Ch
Review №43

We have been customers of Ballantyne Jewelers for a few years. What keeps us coming back to them over and over is their extensive selection, trustworthy knowledge and patience. They are a family owned and run business, and they have always made us feel like they are truly interested in helping us find exactly what we are looking for rather than focusing on making a sale. 3 generations of our family are customers and we all highly recommend Ballantyne Jewelers.

Jo
Review №44

Yuhan and Sammie provided an absolutely terrific experience as my fiancée and I looked to purchase our wedding bands. They were friendly, attentive and genuinely tried to make this a special occasion for us. What was supposed to be a potential purchase turned into a potential jeweler for life. Highly recommend stopping in and allowing them to earn your business they will certainly exceed expectations.

D
Review №45

If I could give 10 stars I would! My son was shopping for a specific cut and band for an engagement ring. He Looked EVERYWHERE! I called and spoke with Yuhan, gave him the information on what my son was looking for and he assured me he could help him get the perfect ring. Yuhan you went above and beyond helping him design the perfect ring! No pressure and several options. He is very happy and his future bride loves her beautiful ring! I am now a forever customer! I cant thank you enough! Go to Ballantynes! Amazing family, Amazing staff! (tell your sweet Mother hello)

Ju
Review №46

Ballantyne jewelers did such an incredible job. My wife was speechless when she saw her custom family ring recreated. I highly recommend. Thank you for your incredible craftsmanship, and professionalism.

Md
Review №47

The Tekins know their business.I went there and told Yuhan I only have a limited budget and don’t really know what I was looking for and he looked at my face and went in and came back with exactly what I wanted.If you are looking for peace of mind look nowhere else. Incredibly professional, and easy to deal with. And it’s guaranteed that you’ll get the real thing. A bit pricey but that’s what you would pay for a peace of mind.God bless their business. For helping people join their hearts together.

Je
Review №48

Great experience and great service! My fiancé and I went there to pick out a wedding band for him and get a ring resized. We were easily able to pick a ring we liked that was great quality. Thank you for helping us- we will be back! Highly recommend you visit this store and work with their group.

Jo
Review №49

Very nice store. Seems like multiple family members are working here at this family owned business, where great pride in their business comes through in their customer service and quality of work. They did a great job on the repair of my wifes diamond ring. I highly recommend this place. Thanks fellas 👌

Ja
Review №50

I could write a small book on Ballantyne Jewelers, but I’ll shorten it to a paragraph. After exploring multiple Jewelers across Charlotte I can confidently say Ballantyne Jewelers is the best in the business. I recently purchased an engagement ring from them, and I could not be more satisfied. The service was exceptional and felt very personal. They literally take the stress out of the entire process. Shout out to Simon and all those that assisted in making the experience so incredible.

Ma
Review №51

They are the best jewelers here in Charlotte. They treat everyone like family. They are very honest and always willing to work with you.

Br
Review №52

Ballantyne Jewelers does it right! Yuhan and Simon made the process of buying an engagement ring so easy! They were extremely helpful, knowledgeable and welcoming. The custom ring they made matched perfectly with all of the design specifications and every part of it is stunning. Will be recommending this place to anyone who is looking for quality and perfect Jewelry

LJ
Review №53

Ballantyne Jewelers is the best in town! My fiancé and I recently purchased an engagement ring from them and our experience was perfection. We had a negative experience from another jeweler in town and luckily found Ballantyne who designed and created exactly what we wanted! From walking in the door to our subsequent purchases, every interaction is wonderful and their pieces are beautiful! Thank you!!

Co
Review №54

Top shelf customer service. Start to finish one of the best customer experiences I’ve ever had. Life long customer.

Ke
Review №55

Everything I wanted and needed in the process of buying an engagement ring for my fiancé was provided at the highest level by Simon and Ballantyne Jewelers.Navigating the diamond buying process at another local store felt like going through a Class 5 White Water Rafting Trip without a paddle and with an inexperienced guide while Simon/Ballantyne Jewelers seamlessly made it feel like tubing down a lazy river.Every question and concern was addressed in depth and immediately and explained in a way that anyone could understand. The quality and assortment of diamonds to choose from was amazing.I didn’t know what the 4 C’s meant previously, and now I can’t help but noticing everyone’s ring and examining color, clarity, cut, and carat.

Re
Review №56

Excellent customer care. They tend to your every need and treat you like family. The quality of the jewelry is unmatched. Overall excellent experience. I found my lifetime jewelers! Thank you

Bl
Review №57

Our experience at Ballantyne Jewelers was nothing short of amazing. Yuhan and his brother Simon really take the time to get to know you and educate you so you can make the best decision for yourself. I can’t say enough great things about them!

Au
Review №58

After searching all over Charlotte for the right place to buy the most expensive thing I’ve ever bought for the person I love, I knew Ballantyne Jewelers was the right place from the moment I walked in. This family owned local business backs up their promises and delivers when they say they will. For me, the standard has been set I won’t ever go anywhere else. Thanks Tekins!!!

J
Review №59

Extremely prompt and professional. I will definitely use them in the future for other appraisals and repairs.

Wi
Review №60

Ballantyne Jewelers is a fantastic jewelry operation. They are extremely knowledgeable and skilled at their craft. In addition to purchasing items in stock, they have made several custom pieces for our family. They always provide the highest quality service at a fair price. We are so fortunate to have them here in Charlotte.

We
Review №61

I was referred to Simon at Ballanntyne Jewelers and it was the best referral I received. Simon, was very educational and helpful throughout the process and was not pushy at all. He truly wanted what was best for me through the experience. He went above and beyond by sourcing a diamond from out of state to get exactly what I wanted. Then on top of that he proactively kept me updated on the status of my piece until it was ready. Highly recommend Simon, 10/10!

Mi
Review №62

My finance and I had a wonderful experience with Yuhan. I highly recommend going to Ballantyne Jewelers for all your jewelry needs. He spent 2 hours with us helping us with rings. We would not have received the same customer service at another competitor. Best jewelers in town!!!

mi
Review №63

Yuhan was extremely helpful when I came in to purchase a ring set for my fiancé! Ballantyne Jewelers is very elegant and offers an array of stunning jewelry!

Jo
Review №64

I had a great experience working with Simon! My husband wanted to upgrade my original diamond and I said no... said no girl ever! We met Simon on our first visit and he had the exact diamond I was looking for. He gave us great ideas and we were able to design a custom setting. A few weeks later, I have my new ring and we are so pleased. We will be visiting Simon again in the future!

Ro
Review №65

I have used this local Jeweler only a few times but they always remember my name every time I’m in the store. I have had repairs done as well as made purchases and the service is excellent! On my last repair the gentleman helping with the repair took note that the last time I had the necklace the shortened at another jeweler, they removed the Signiature Roberto Coin ruby. I didn’t ask for it to be added back but he had the ruby added back. Such a small gesture went a long way in making this my go to Jewelry store. Check them out!

Mi
Review №66

Outstanding service and great people to do business with. I will definitely be back.

Ma
Review №67

Simon was very friendly, professional, genuine and likable. The original rings I was looking at had jewels around their entirety (360 degrees). That is what I thought I was getting, but not what I initially received (roughly 180 degrees). It was an honest misunderstanding. Shame on me for not clarifying before payment. The rings had beautiful craftsmanship and were wonderful rings, just not what I thought I was getting. When I picked up the rings and Simon realized that there was a miscommunication, he immediately rectified the situation. He took the rings back and made them eternity bands (a term I am now familiar with) at no additional cost. The final product was EXACTLY what I thought I was getting!! The rings were beautiful and produced in a very timely fashion! As an aside I had been a customer at and large jewelry store for the past 20 years (a huge advertiser in the Charlotte area) but more and more I felt like a number or $$ sign when I entered their doors. At Ballantine Jewelers, every time I entered the doors (spread out over several weeks) Simon would address me by name as I entered the store. He either has an incredible gift for remembering names or works hard to make his customers a priority. Either way, I intend to return as a lifelong customer.

Sa
Review №68

I can’t say enough great things about our experience with Ballantyne Jewelers. I came in with a vague vision for a custom engagement ring and they turned it into a one-of-a-kind masterpiece, with an incredible wedding band to compliment it. Sami and co are so passionate and knowledgeable about fine jewelry and it shows in every aspect of their work. Your special occasion wouldn’t be complete without their help!

Bo
Review №69

One cannot find better service or value.

Wa
Review №70

These guys took excellent care of me and my girlfriend. I was never pressured to buy and I felt that they genuinely cared about our wants and needs. Thank you again. I will be back!

Lo
Review №71

Yuhan and his family are the best in the business! They are all so helpful and willing to take the time to educate you and make sure you get the best bang for you buck and the quality of there work is unmatched. I have purchased all my wife’s jewelry from them. There custom work is absolutely amazing, they created my wife engagement ring and it came out even better then I had imagined. She gets compliments on it all the time. I have since moved away from the Charlotte area to the Triad area and still buy everything from them!

YO
Review №72

I always feel like I am home when I walk into Ballantyne Jewelers, First thing you notice is that incredible scent as you enter the beautiful room. They have an incredible selection of anything your heart desires and everyone that works there treats you like if you are family

Co
Review №73

Beautiful, timeless pieces and extraordinary customer service. Ballantyne Jewelers has been our family jeweler for 15 years. We have purchased several pieces from their store, both custom designed and ready made. All stunning and heirloom worthy. Our daughters fiancé just purchased her engagement ring from the store and is now a loyal customer. This family owned business treats every customer with the utmost respect and care and is a pleasure to work with. I always look forward to returning to look at adding a new piece to our collection or just saying hello.

Mi
Review №74

I wish I could leave more than five stars. I was so pleased with my experience at Ballantyne Jewelers. My fiancé loved her ring and gets so many compliments! Simon was incredibly easy to work with and was knowledgeable about every aspect of the diamond buying process. I felt comfortable working with Simon and didn’t feel pressured at any point. I highly recommend doing business with Ballantyne Jewelers!

Na
Review №75

5 stars all around. This is a family owned jewelry shop and you can really feel that family atmosphere when you walk in. Simon, the VP of Operations is very knowledgeable and friendly. You can tell he has been doing this for a while and provides great advice. I recommend giving them your business if you are in the market for a new piece of jewelry.

Ch
Review №76

Unbeatable experience engagement ring shopping! Ask for Simon, he will get it done right.

Ta
Review №77

Yuhan and the entire team goes above & beyond to ensure your experience is personalized and enjoyable. From my engagement ring to my custom diamond necklace made with a family diamond - Ballantyne Jewelers is the best place for quality service, beautiful selection and all with a team who takes the time to get to know you throughout the process. Highly recommend!! We wouldn’t go anywhere else!

Ev
Review №78

I came in not knowing a thing about rings and Simon was beyond helpful. He helped me figure out what I wanted and felt like he joined the journey with me. Everytime I came in he remembered my name and remembered exactly what we had talked about. I looked at a couple different jewelry stores and they really did give me an incredible deal! Great place! Would recommend to anyone to at the very least check them out!

Jo
Review №79

Sami was more than welcoming and his experience was far beyond any other jeweler in the area. He was able to fully answer all the questions we had, explain all the differences in materials, and helped us choose the perfect engagement ring. We were treated as people looking for the perfect ring that will last beyond a lifetime, not as “just another customer”. When the ring arrived, I received a call in the morning and was able to pick it up the same day. It far exceeded out expectations and is beautiful. I was also interested in purchasing a watch. Sami also provided a tremendous amount of information about each designers movement used in each watch, the different models, and was able to size it up perfectly before we left. I feel like I wasted so much time looking around for the perfect ring. If you’re reading this, save yourself some time and just go to Ballantyne Jewelers. You won’t be treated as “just another customer”. Thanks again!

J
Review №80

Great customer service, very attentive to your needs and always a pleasure to work with. Best jewelers I’ve been to in the area. Highly recommend.

Mo
Review №81

Yuhan Tekin was the best to work with. My fiancé and I went to two other jewelers before coming here and werent taken care of as good as we were here. Highly recommend this place. Very affordable and competitive for what you get. Super excited to pick up our rings in a month!

Je
Review №82

Simon was great! He took care of me a week ahead and was just so professional and stand-up. Definitely coming back soon!

El
Review №83

I took my grandmothers engagement ring from the 1930s that had quite a bit of damage and corrosion as well as a lost diamond for restoration as a Christmas gift for my mother. Simon was extremely professional and reliable promising to have it completed before Christmas. It was ready right on time and absolutely beautiful! Looked brand new and perfectly restored to its original form and beauty. The price was very reasonable for the amount of work needed to fix the ring. I am so pleased with Ballantyne Jewelers, their professionalism, reliability, and quality of work! My mother was so excited and so surprised to see her mothers rings restored to their original luster and beauty! Definitely a first rate place! GO TO BALLANTYNE JEWELERS! :)

De
Review №84

I came into the store with little to no knowledge about the ring buying or diamond process, not only did I leave with valuable education they also helped me meet a tight deadline. I would refer anyone in the greater charlotte area to go buy from the guys. Yuhan was my guy.

Ge
Review №85

Simon was a great help and very patient. The entire staff is friendly as well and the store is well kept with a wide variety of jewelry! I would recommend this place over any major retailer

Me
Review №86

My experience at Ballantyne Jewelers was incredible. Mr. Simon Tekin was very knowledgeable about their product and very patient with me. I’m 100% sure that my wife is going to love her Mother’s Day gift.

Ke
Review №87

I love that this is a family run business! The staff are all helpful and nice! I asked a lot of questions and they we always patient and helpful! Overall they have a great selection and they are willing to help you find what you need at your price range. I just bought my engagement ring here and I will be back for the bands and anything else we might want later!

Ti
Review №88

This was my second purchase from Ballantyne Jewelers and both times have been a pleasant experience experience. From their website to the actual visit has been done with ease and would recommend to anyone in the market for Jewlery.

St
Review №89

Since we moved to Charlotte Ballantyne Jewelers has been our choice for fine jewelry. We have always dealt with Yuhan who has always been very friendly and professional. He has always been extremely helpful picking the right piece of jewelry at a fair price

Me
Review №90

My fiancé and I had an incredible experience with Ballantyne Jewelers. From our first visit, Yuhan guided us along the process to create the perfect engagement ring. His professionalism, knowledge, and patience are unmatched – he took the time to educate us about diamond quality and listened to all of our requests down to the very last detail. We could not be happier with the final product and will be lifetime customers. Thank you! -Melissa & Dan

Me
Review №91

The service at Ballantyne jewelers is excellent. They knew exactly what I wanted and brought my vision for my engagement ring to life. I will continue to work them and refer them to everyone!

Co
Review №92

The whole process was seamless. No complaints.

Ma
Review №93

Simon and the entire Ballantyne team made my whole engagement process as seamless as possible! They were the definition of professional, friendly and supportive and helped me find the perfect ring without feeling like I was being upsold at all. They are also extremely communicative during the design process and will bend over backwards to meet all your requirements. I cannot thank their team enough and I know that I now have a trusted jeweler for years to come!

Co
Review №94

I came into the store to have my fiancé’s engagement ring re-set. I had given her my grandmother’s ring from the 40’s, which was a little out of style. The team has been phenomenal in helping us choose the right setting to fully display the diamond and were very respectful in their treatment of an heirloom that means so much to me. We were also able to pick our wedding bands and have them on hold for when we are ready to purchase. I would highly recommend Ballantyne Jewelers for any and all of your jewelry needs. The staff is amazing and I could not be more happy with how my fiancé’s ring turned out. I am so excited to get the other rigs and start our lives together. This is the cherry on top. Thanks for everything!

Jo
Review №95

Amazing service by a great family owned Buisness. Whenever I need to get something special for my wife I have one place to go. Honest fair and knowledgeable service. Plus they know my name when I walk in and they know what my wife will like. So rare to have anyone take such an interest in their customers these days. If you are buying anywhere else stop and take a trip to Ballantyne Jewelers, you will be happy you did.

Ja
Review №96

Top of the line service, you can tell they really love what they do.

Mi
Review №97

Absolutely amazing service from an wonderful family business. I brought an heirloom diamond to be set for an engagement ring. Simon and his family treated me like family and help me find the perfect setting for a stunning engagement right for my fiancé!Thanks for the excellent service!!!I highly recommend Ballantyne Jewelers for anyone searching for the perfect engagement ring!

Ky
Review №98

Very nice shop with incredible customer service. Went there to buy my first watch and the gentlemen there were extremely friendly and helpful throughout the entire experience. Will certainly be returning for my next purchase.

As
Review №99

We looked at a couple places to get a ring for my mom and Ballantyne Jewelers just blew us away with their amazing customer service. The experience was more than we could have asked for, their selection and quality is so great and everyone is so nice and professional. Youhan (I’m so sorry if I spelled it wrong) remembered so many details about his interaction with my parents and all of my moms preferences. Every interaction with him was pleasant and he always greeted us by name and made it feel personal. The ring we got is so beautiful and my mom cried when she received it. We will definitely be returning customers.

Pa
Review №100

I came in with an idea for a ring for my wife, they worked up my idea and created a beautiful ring for her. Its one of a kind. Tell them what you want and theyll make it.

Information
53 Photos
100 Comments
4.9 Rating
  • Address:12335 N Community House Rd, Charlotte, NC 28277, United States
  • Site:http://ballantynejewelers.com/
  • Phone:+1 704-341-4242
Categories
  • Diamond dealer
  • Appraiser
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry engraver
  • Jewelry repair service
  • Manufacturer
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–6PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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