Id like to say that I am a consistent customer of digital apparel & have had nothing but a positive experience with them. You get what you give in relation to the service that is provided and I have always been satisfied with the quality of print at Digital Apparel. If you make a mistake and ask the appropriate question they will provide you the appropriate insight on how to make a better product!
I was very impressed with the quick response and turn over time from this company. I ordered shirts for a bachelorette party last minute. They were very helpful in executing my idea and they all turned out great. I would highly recommend their services!
This was my first visit to the shop and it was awesome! Everyone was helpful and the work was awesome! I chose this place because of the great reviews. I will definitely return!
WHO GOT STYLE? Just got my shirts done for my company to promote the business and f4maily matters got me right. Check them out support your business and support theirs. Much love to all and be the best at all times.
I’m a local business owner who is new to Charlotte, I am an also a artist and graphic designer. Once moving to Charlotte I was looking around for a local manufacturers to create my garments. I looked all over and F4MILY MATTERS was one of the first on google, I decided to try them out. I loved what I saw when I came in. Great shirt selections, people of color, and everyone was masked up. I came in with the best energy and intentions. I placed an order for sample shirts that I would use to test the quality. I showed them my art, they where impressed and complimentary. One of there employees even followed me on Instagram and I receive likes from him and the shop frequently on my Instagram. I have even been reposted by them. Since the beginning when placing orders there has always been an issue. Whether it be them not sending the invoice to get approved when they say, lack of patience when it comes to garment design and art, and delay and excuses to why things aren’t don’t correctly or on time. I have had to eat sales of garments I pod good money for but came out horrible (windbreaker issue, MOCKNECK tee burning, and reverse image printing). I understand small or local business because I am one, and shop local with just about everything that I do. This is not good business when it is repetitive. I have received shirts with holes, burnt on images, wrong image printed on garments, images being reversed on garments, and just down right attitude when I ask for things to get fixed or made right. They made me look as if I’m a person who is bothering them when I simply wanted my products to be done correctly. The last order was it for me, I should have stopped placing orders a while ago but I was just being patient because I didn’t know another good DTG print place. I placed my last order of shirts with them and it was one of the most unprofessional experiences I’ve ever had. One of the shirts was missing they said they didn’t have it, one had a hole, and none of the shirts had the right image, which I sent and approved. Which for some reason they always make a point to get me to approve everything twice, over the phone and by email which delays things.I understand they have feelings about me personally because I expect them to uphold there end of the deal and produce a great product, but as a consumer we have a obligation to pay and have no refund? That’s not fair, I pay upfront full every time, I’m extremely good business I just ask for things to be correct and sellable. The employees have disrespected me, the owner has as well, and now they are slandering my Brands name to clients in the city. It hasn’t effected my sales whatsoever, but If this is where you would want to have your shirts made so be it, I’m not here to deter you from using there services but just to warn you to proceed carefully.
I’d give negative 5 stars if i could. Horrible response time. Horrible customer service overall. The previous good reviews are what led me to them. But i had the complete opposite experience of previous customers.I wanted to get a couple shirts printed. I ordered them through the website....Some time went by so I reached out to get an ETA because i never got confirmation or anything even though i paid online & it was downhill from there. I was told “we’re working on your order now”. This was a lie...reminder this is only 2 shirts. I waited a few days...I reached out again & was promised my order would be completed plus I’d get an extra shirt if i gave them a few more days. I agreed. Another lie...I reached out again...was told to come by the shop to pick the shirts up because they were about to close. I’m in my car & i get a message that the 2 shirts were not ready & that I’d have to wait until the next week to get them. 2 DTG shirts. Not a large order just 2...I realized this wasn’t going to end so i asked for a refund. They agreed.Long story short, i never got the shirts & it’s been over a month & i still have not gotten my money back.Don’t waste your time or money. Support another local shop.
As always, such a Great Experience!I get my samples done here all the time mainly for personal use and my projects. The quality is far best than other dtg printers I’ve tested. Wash after wash the print does not fade, which satisfies me and my customers. Definitely ask them questions if you are new to getting shirts printed, their expertise will be leave you satisfied with the outcome of your final product. The business stands out at best, not just locally but their social media page on Instagram definitely offers great tips and advice on ordering/printing. Overall great atmosphere and experience.Thank you F4mily Matters!-27omrg27
This company continuously provides amazing customer service. They always help me ensure my products and designs will have the absolute best outcome possible. Staff is extremely helpful, knowledgable, and friendly. I come all the way from ATL for this company! Would not go anywhere else!
Awesome team!!! Great quality and Great customer service!!!
Awesome customer service and most importantly really good quality of clothing and printing. Highly recommend checking them out.
Fast, professional and was able to create the perfect Tshirt I wanted. The quality was awesome even after a wash!
Excellent customer service!
Digital Apparel Printing is AWESOME! If I could give them more stars, I would. They took a design I gave them and brought it too life. If you like personally designed shirts that don’t look like your design is just a sticker plastered on a shirt these are your people. Our shirts look like they were made with our personal design already on them and the quality of the actual shirt and material was superb; not to mention the price and turn around time was incomparable to any other place I’ve ever been to. Will definitely continue to come to them. Try them, you will not be disappointed.
I had a spur-of-the-moment idea to make custom T-shirts less than 24 hours before I left for vacation. I called at 3pm asking if they could make two shirts for me that day and I was fully expecting to be told no. To my surprise they said yes, and had them proofed and printed by 6:30pm! Quick and competent service. I will absolutely be coming back in the future.
Digital Apparel Printing was AWESOME!!!!! Alexis and the rest of the crew were great at helping us out with accommodating a customer with a last minute request that we could not fulfill. They were extremely responsive and they were able to print what we needed in less than 24hrs. They are fantastic!
It was a terrible experience, they jacked up my shirt refused to refund my money, and the owner wanted to charge me for a reprint, very poor communication and customer service.... my advice go with Big Frog t shirt printing... wish I could give 0 stars. The 5 stars the have probably came from a family member or a friend....
Thank you to Alexis and the rest of the team for providing great customer service and completing my print job quickly.
Very nice work and fast service! I called on a Monday and needed custom shirts to be done on Friday for a baby shower on Saturday. They did an extremely good job! They were exactly how I wanted them! The staff was very customer oriented and friendly. This was the second time I used them and I would most definitely recommend them to anyone.
I am the owner of a small business and we got a few shirts printed by Digital Apparel Printing and we couldnt be happier! The entire turn around time was about 5 days which included 2 iterations of design updates and proof approvals. The process was very smooth and the team and DAP was extremely friendly and accommodating.The shirts look fantastic and have true color reproduction to our design for our logos. Love our shirts! Will definitely work with these guys again for our future apparel needs!
Have completed two orders with Digital Apparel Printing. Products were quality and communication of completion dates was great. Highly recommend.
Digital Apparel Printing is amazing. They helped me with several different T-shirt designs and were very professional and accommodating. The turnaround time for print was also very fast. I highly recommend Digital Apparel Printing! I would give them more than 5 stars, if I could.
I had shirts made for my sister’s destination wedding and they were a hit! We loved the design and quality of the shirts. The crew at digital apparel were super patient with us as we worked through the design. They made exactly what we had in mind. Highly recommend them!
These guys are awesome! They provide excellent service which is what you can expect from a local small business. These guys really care about each customer, and are quick with responses regarding any questions you have. They provided great feedback regarding color schemes and my hoodies turned out great. I will be using these guys for future orders.
Very friendly and easy-going guys here. I inquired about the pricing over the phone with Samir, and placed my order with Brandon. Both guys were very informative and took time discuss what I needed. My T-shirt was actually ready earlier than expected. I highly recommend Digital Apparel for your T-shirt needs. The turnaround time was quick and the experience was professional.
Got two shirts printed on the Tuesday Deal. Much better quality than expected considering the price! Very friendly and the store associates were willing to work with my ideas. Fast turn around time. Family Matters is the premier print shop in Charlotte
Samir and his team saved the day not once but twice for us. He was responsive, accommodating, and flexible. We loved working with him to get the shirts we needed in a short turnaround time. Definitely will be back!!
Great turn around time! Samir did the graphic design. I went in there with an idea of how I wanted it, & he recreated it to make it look so much more professional. He was really helpful & knowledgeable. I also had a session with him. He sat down & went over building a brand & creating a website.
I called Digital Apparel on a Thursday evening after 5pm desperatley needing 17 shirts for a family cruise that was scheduled to leave on Monday morning. The order was for 17 special color shirts with various and odd sizes. I had no design to give them. I was in panic mode. Within 30 minutes they designed the shirt and sent me a copy to proof. (that was super quick) After I got off the phone with customer service I was assured that my order would be completed before my deadline. By 1 oclock the next day my entire order was completed with perfection. Great company from start to finish that not only produced nice shirts but added a smile on our faces.
100% Happy with my experience!Great customer service with a super fast response time. Will definitely be doing business with again!! My t-shirts for my business could not have come out any better!
These guys went above and beyond to deliver a quality product with consistent communication. You need prints done well and fast? This is the place. Thanks again!
Digital Apparel was able to quickly get me a shirt I needed before leaving on a trip. They were so easy to work with and very efficient. I’ll definitely be using them again, as the prices were reasonable, and the workmanship was great!
Thank you so much these guys were awesome, will continue to do business 🙏🏽
Great product and service. Prices are great and friendly environment. Order was on time. Will surely use your services again for my company. Thank you guys.
These guys are awesome! We’ve done 3 orders with them, and since our first order we’ve gotten tons of compliments on our shirts. The quality has sustained over many washes as well!
Ive enjoyed every experience thus far. I came in the first time and needed a rush order. It was completed in two days just like I asked. Perfect quality. Zero complaints. Then I walked in another time, months later and Chelsea remembered my name and asked how I enjoyed my first batch of shirts. At that moment, this place earned a customer for life out of me. I appreciate the service and I send nothing but positivity and success your way. See you soon. Love doing business with you guys.
The process was super easy from start to finish. The t-shirts matched exactly what I asked for and were done in only a few days. A great local business!
I am very pleased with my item, they do excellent work and they have a quick turn around time. I will definitely be using their services again! Thanks again
Wonderful customer service and the turn around time is pretty quick. The prices are really great too. Ive been working with them for the past few months and I havent had any problems.
EXCELLENT SERVICE!!!! I neeed a T-Shirt printed at the last minute and Digital Apparel was my saving grace. They came to the rescue! The T-Shirt is PERFECT! THANK YOU SO MUCH.... Ill be back!
Be sure to consider Digital Apparel for all your digital printing and clothing needs! They even have a pre designed clothing section with some pretty fresh and original designs. I called the day before Christmas Eve needing T shirts that day and Brandon kindly and efficiently made that happen! He also called me the day after Christmas to check up and make sure everything was to my standards. There was a slight rush fee but nothing crazy and they were able get the shirt done in less than two hours. The design I had printed on the T shirt I chose to have it extra large and the quality was amazing and clear. Would rate over 5 stars if I could!
Digital apparel is a great business. Samir is one of the laid back yet professional people that Ive worked with thus far. Chelsea has the greatest personality and will help you in any way to get things done in a professional and timely manner. I recommend this business to anybody I know because they did an awesome amazing job on Judahs Culture t-shirts and I cannot wait to finish the rest of my order for the rest of the merchandise were in the process of purchasing.... go check them out you will leave a happy customer!
I called before I came to see if they could print s picture on a white shirt. The woman I spoke with told me to come to the store at 2 and she could do it on the spot. I was so excited. Once I got there a female employee told me the person I spoke with was not in. She told me that she was around the corner. I waited 20 minutes just for her to tell me they didnt have my shirt size. If 0 stars were an option, Id choose it. Wasted my time, my gas, and energy! Thanks!!! Theyre ridiculous!!!
Hey man the customer service was great! Fast work, came in with ideas & left with family! Great place of work, recommended to anyone interested in branding printing etc. thanks for you guys service! Much love!
I absolutely enjoyed my service received I am a owner of a nonprofit organization & Brandon was not only adamant in finding a quality of products that would help us spread our message but was diligent in getting our order placed and received within 72 hours! I’ve worked with several printing companies over the years this was probably the best yet. No complaints and I’d suggest this company to anyone great service great people!#TrustYourJourney🌱
Digital Apparel Printing worked with us to create the PERFECT T-shirt for our event. The process was super quick and easy! I would recommend Digital Apparel Printing to anyone looking for custom T-shirts!!
Samir and the team at Digital Apparel Printing went above and beyond to ensure my admittedly last-minute T-shirt order was done in time for our event, and the result was fantastic! The T-shirts looked great, and they did all this despite a few tech snafus on my end. Very much appreciated and would certainly recommend them to anyone else!
Thanks for all your help the process was quick and easy. I would recommend and come back again for my custom t-shirt in the future.Thanks
Great Company! Went in with a order and was able to have my design created and shirts printed within a week. The shirts look great and was exactly what i asked for. I will be working with DAP again very soon!
The owner, Samir, is very friendly and knowledgeable. I was able to get my shirt printed in a timely manner to help with my business. I would definitely recommend Digital Apparel for any of your personal or business needs.
Appreciate the work DAP does. Friendly, helpful and attentive to details even when working on tight timelines. Highly recommend.
Digital Apparel helps me with all of my printing needs. Their quick turn around time helps me maintain inventory. I would recommend digital apparel printing to those seeking help with their printing.
Awesome experience! In a panic, I submitted a rush order. They had my proof back the same day and my order completed in 2 days. Chelsea is the BOMB! She saved me. Will definitely use again. Simple, Fast and the product was perfect!
Shirts were high quality and quick turnaround. Staff was very professional and kind. I highly recommend this place for any apparel printing.
I needed a custom shirt done, in less than 2 days. They did a great job! Awesome staff and great workmanship
I had a very specific shirt order and brought them lots of random images that they were able to (magically) piece together to design exactly what I wanted.Great product and great customer service!
Went to today to get a 704 Hat which is really dope! Samir was great with asking me what I needed. If you grew up in Charlotte, I recommend checking his shop out. Rod and Destiny were great and helped me out with getting what I needed with the clothing and hats, really nice people. This is the go to spot to shop at if you’re from the QC.
Awesome experience and customer service.ive recently went there to have shirts made for my wife for Mothers Day.They were able to print the exact color I wanted that other places couldnt and I went there on a Wednesday and they had the shirts ready for pickup Friday. If thats not a fast turnaround then I dont know what is. I highly recommend this place.
These guys were all amazing to work with! Samir, Ramon and Jerome all get 5 stars. They met my multiple deadlines and the work was excellent! Thank you!
The print quality is bar none, the best I encountered, very happy with the end product, turnaround is great also.
Excellent customer service! They accomodated my request on VERY short notice and the work was still professionally done! I will definitely purchase from them again!
One of the main establishments in Charlotte to get high-quality products, Chic-Fil-A type of customer service, people that care about brands telling an impactful story with their work and a great leader consistently.Every brand should get the Digital Apparel Printing experience at least once throughout their entrepreneurial journey.Thank you to Samir and his amazing staff for the awesome and focused work that they provide to their customers!
Great customer service and staff is super friendly! Contacted them last minute for my sons project and the shirt came out PERFECT! Will def be a return customer!
This was our first time working with Digital Apparel Printing, after becoing disappointed with our previous printer. We were beyond delighted with the quality and service! They handled a big job very well. We will be back for sure!
I had an unique design for my family reunion t shirts which had over 12 colors and many different pictures.I searched around for the best quality, price, customer service, turn around time and I wanted to support a local business. Well I got ALL this and some!Chelsea sealed the deal with her customer service. Which is very important to me. Being that I also work in customer service and know and understand how challenging it can be to work with and for the public. She was very knowledgeable of they products and services and her patience answering any questions was greatly appreciated. The service only got better. Samir agreed to sit down with me and go over any and all my needs to ensure that my family reunion t shirts would be awesome. His expertise and recommendations helped me choose the best shirt for the printing needed, ensuring optimal printing results. They delivered ahead of schedule and I was even able to add on a few last minute to the order.Everyone loved the shirts at the reunion last week in Louisville KY! We will be teaming up with them again for next years reunion and I also have recommended them to everyone.Great Job, Chelsea and Samir!!
I used DAP for a full-color print job on white t-shirts recently, and they turned out beautifully! The job was done on time and at a reasonable price. All of the associates at DAP were courteous and very professional. I will definitely use them again for direct garment printing!
If only I could post zero stars...I wanted to have several T-shirts with special printing on them reproduced exactly as they were as a birthday gift. The operators at digital apparel promised that they could and would reproduce all but one EXACTLY and I could pick them up in a week.I was told the shirts had to be printed on a certain type of Tshirt they sold in order to get the best quality print. The cost for the printing and shirts was nearly $250, and 50% of the final price was required upfront, which I paid. I then waited for 8 days before returning to get the shirts only to be told they werent ready yet but someone from the store would be in touch. After waiting without a call back for 2 weeks I called again to inquire about the shirts and was put on hold for several minutes before being told oh, your shirts were ready a while ago. ???When I saw the finished product I was shocked! The colors were completely wrong, and even a couple of layouts were completely changed. I did not want any of them but was told I couldnt get my down payment back so I might as well take them all! What an unprofessional mess! I will never forget what happened and will never give digital apparel my business again. SHAME ON YOU DIGITAL APPAREL! Pictures on left are the originals. Right are the reproduced.
They’ve done more than one t-shirt order for me at the last minute and it’s always been just what I needed. Great team to work with.
Great all around service. Would definitely use service again! Thanks for completing my order early as well.
They did a good job..I showed them what I wanted and they delivered and in a timely manner.
Exceeded expectations! Shop here if you want quality, professional, and timely digital printing. 5 Stars!
I love every shirt I get from here. I get my things done in a timely fashion. Great quality, great customer service. The New Steez approves. Follow me on IG at cltsteez to keep up with our latest releases.
Wonderful customer service & extremely fast turn around time! If you’re looking for high quality & best bang for your buck it’s definitely DAP. I’ve dealt with many printing and embroidery places, but this one by far has delivered the most consistent and accurate ideal of design as well as quality.
This was my 4th time using their service and I was once again very satisfied and impressed with the quality of work provided. Turn around time is awesome and their prompt response to my many questions was much appreciated. Will be placing my next order very soon.
My girlfriend and I had custom shirts with funny german sayings made for a German party. The imagery they choose was hilarious and the quatily of the shirt exceeded my expectations. Ill be back for our other tshirt needs and recommend others choose them.
Digital Apparel Printing really came through for me on a last minute, complex order. Had to get a bunch of different sizes and styles—tank tops, t shirts, adults, kids, babies, etc. They pulled a small miracle and had the job done in 8 hours. And the final products look AWESOME! Many thanks to Sameer and DAP. I’d recommend them to anyone for unbelievably fast turnaround custom apparel printing! THANK YOU! 👏👏👏
My experience with them was a nightmare and I will never go back.
Samir and his team are very professional. They have done several jobs for me thus far and are always polite and accommodating
Wow no stars that we can give at all. We took ten shirts to the company only 3 were printed properly. We had to eat the cost of DAP bad printing. We called to get replacements done and we were told we had to get the shirts drive 45 mins back to the store and 45 mins back to our office and then go back and forth once again at more costs to pick up our shirts. We asked for a refund of 60.00 some dollars we were told no refunds, we paid up front, our bad judgement. We were not told of the policy and it is not on the invoice we received and we did not sign anything to inform us of the policy. However we can get a store cedit and assume the risk again of bad printing. They will print them again but we have to pay for everything including the shirts that were printed incorrectly. They then told us if we used there shirts they would not charge, I guess because there is such a markup that can eat the costs when they print bad shirts. Good luck if you choose to use them, not very helpful at any level of customer service. We will be printing 1000s of shirts, so buyer beware of a comapny that looks out for themselves first and the customer second at best, when it is less than 25.00 to make it right with the customer. Think twice.
Great print job on my items. Much appreciated!
The is the only place to get your apparel printed in the city they have a great staff with the most welcoming friendly service, just a all around good place to take your business.
Quality A1 and everything done in a timely manner. I truly suggest anyone looking for help with branding/printing and creating appereal to go with these guys!
Very proactive, creative, easy to work with, and very affordable for the quality. Would highly recommend and plan to use them again.
Digital Apparel Printing did an excellent job on my Tees. They were patient and attentive to my needs and worked to ensure that my expectations were met.
The staff here was super knowledgeable and helpful when I came in for a custom print! They were able to assist in choosing the right photo, color and style of tshirt to leave me with a high quality t!
Excellent costumer service! and quick quality turn around.
Super Creative energy mixed with family mentally equals F4mily Matters! They care about you and your brand with great care, great quality, and always showcase a great line of local fashion. Bringing your brand to life!
Professional, excellent communication and the results are exactly as I hoped they would be. 10/10 will order from these guys again.
I ❤ digital apparel they have great customer service make sure you are satisfied with they work before they even print it and do a courtesy call just to make sure that you are happy with the final outcome I will do Business with digital apparel again
Great people great experience and very professional work without a long wait time on the shirts!! I love them and will use Digital Apparel again real soon❤❤❤
Shirts turned out great! Fantastic customer service!
Impressive quality with an amazing staff. Order turn around is fast and products have a consistent quality!
Ive had multiple pieces printed on here and they always come out great. The guys are very attentive to detail, very nice and will help you with any questions you have.
I went to DAP to get my daughter 1st birthday shirts made. . we loved them...the staff was very friendly thank youll so much...
Great Customer Services and Product KnowlegeI ordered staff tee shirts for my business and it was a last minute order. The shirts were ready in a few short day earlier then expected.The tee shirts were light weight and prefect for working in the hot summer.I will definitely do business with Digital Apparel Printing .Allanna :)
Have waited 2 months for two shirts I ordered online and still haven’t received and I’m a Charlotte Local
Definitely exceeded expectations was very good quality!
Super cool to work with. had a Tshirt made for my sons 8th birthday. turned out perfect! as soon as my son opened the gift he put the shirt on !! thank you for the awesome shirt!!!
I had a great experience. Owner and staff is extremely professional.
Very unprofessional staff and and my print looked terrible.
Very happy with the final product... they were fast, accommodating and friendly