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Crumbl Cookies - Charlotte
7918 Rea Rd Suite A, Charlotte, NC 28277, United States
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Crumbl Cookies - Charlotte
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Ja
Review №1

Ive been to several other Crumbl locations and this one isnt the closest to me, but I was in the area so I decided to stop by for a couple of their weekly flavors.Covid-19: ordering and paying through their app is really easy. You check in on the app when you get there and they bring your order out to your car.I got the Lucky Charms and Key Lime Pie cookies this time. I loved both of them. The marshmallow frosting on the Lucky Charms was really good. I also loved the Key Lime Pie filling.This cookie chain has some consistently good flavors that I think are worth checking out.

Ga
Review №2

I kept seeing people carrying around this long pink box so I got curious. Ordered four - chocolate chip, sugar cookie, mint and fudge brownie. All were very good! The icing was not overpowering with sugar and you could definitely taste the butter! I’d you only pick one try the chocolate chip! Hard to go wrong with that! I’ll definitely be back!

Mr
Review №3

Yummy!!! Delicious cookies! They are very moist and just melts in your mouth. Such a cute place, very clean and every employee was friendly! Love how they switch up the flavors weekly! Will be going back :)

Ke
Review №4

My newest addiction! Crumbl cookies are amazingly delicious and the employees are always extremely friendly and helpful and seem to truly enjoy their jobs. Cookies come straight out of the warmer and are dressed while you wait (fun to watch!). The packaging is beautiful and they make a great gift for any occasion. I look forward to their Instagram post each Sunday with their video for the upcoming weeks flavors, though I always try (and fail) to talk myself out of going. Try them once and you will be hooked, they are that good!

Cr
Review №5

“Home is where heart is. Heart where cookie is. Math clear: home is cookie.”

Ch
Review №6

The lady was so helpful as I had never been here before. Amazing cookies…highly recommend

jh
Review №7

Got the chocolate chip cookie. Gotta say it was pretty great, very filling and i would say that just 1 cookie is somewhere between a meal and a snack. My cookie was fresh and moist throughout. Good with some milk too.

Ta
Review №8

I was really disappointed in these cookies. I bought the Reese’s, cheesecake, and two sugar cookies. The Reese’s was the only one that was ok. The rest was horrible. I shared them with my friends and they were just as disappointed. The employees was very nice and friendly. I would not recommend these cookies to anyone. There are other places that are better.

Re
Review №9

When Crumbl first opened near my house I was trying new cookies every week. Quickly earning rewards to cash out due to my frequency. My 4 count boxes were always perfectly wrapped with an elastic cord and presentation was perfect. The cookies are huge and delicious. The 3 star rating is simply due to the inconsistency with presentation. My orders no longer came wrapped with an elastic cord and my boxes are frequently covered in fingerprint smudges and icing on the box. I believe if they wrapped the boxes with the intent of each box likely being gifted to someone presentation wouldn’t be an issue, even if you don’t pay extra for the sticker or message.The cookies are delicious and incredibly huge! However I’m interested in more flavors outside of chocolate options. Now I only purchase when there’s a fruit flavor available. I’ve learned to bypass curbside sometimes because they sell out of flavors and if you pay online and do curbside you may not get your order. If you go inside you will have better luck because you will know what’s available and not have to wait for a refund to process.Again, delicious cookies.

Ai
Review №10

Hands down the most delicious cookies ever! Will be a repeat customer.

As
Review №11

I never thought I would rave about a cookie store. But man, this place is amazing!! The second you enter the store, you are hit with the amazing smell of fresh cookies being made. The best way to describe it would be, “this is what I imagine heaven smells like” It is heavenly! The cookie choices rotate every week and seem to never repeat. We order cookies almost every week and just when you think they can’t come up with any other flavors, the following week blows us away with new exciting ones that make us get more!! It’s an addiction but a good one! We love Crumbl!!

Ka
Review №12

Crumbl cookies is definitely my new favorite thing. I love waiting until Sunday to see the new cookies and i now go once a week with my boyfriend and we try them all! They’re all so unique and so good! I also love how fresh they are and how friendly and quick the staff always is!

Cr
Review №13

This place is so amazing that I just wanted to make what they made

Li
Review №14

Ordered chocolate chip cookies curbside yesterday. Definitely not melt in your mouth. I thought these were going to be warm, fresh cookies. Cold and not soft. I called and asked and was told they should have been warm. Maybe I let them sit too long. No, they were cold when delivered curbside At 3$ a cookie? Very disappointing!

Ke
Review №15

These cookies are like nothing I’ve had before. They are so addictive and the flavor profiles are astounding. Just try them and it will be difficult to stop. Amazing is all I can say about Crumbl.

Al
Review №16

This is the best cookie spot I’ve ever had the pleasure visiting. Every cookie is unique in its own way with a rotating schedule. Every week I think, “maybe the flavors won’t be interesting” or “is it really worth it to make the trip?”. Then every week they wow me with just how diverse and delicious the cookies can be. My local store sees me every weekend now and hopefully in the future!

Ad
Review №17

I can confirm all of the rumers and gossip. Crumbl really makes the best cookies youll ever taste. I wasnt really that big a fan of cookies before Crumbl. But now theres a pink box on my counter every week. My only advice is to try going late in the week. That way you can limit how many times you go back for more before the menu changes!

Di
Review №18

These cookies are delicious, and Im not even a fan of cookies!! And theyre huge!! Ive tried several different flavors. Cant go wrong! My reasoning for one less star, they got my order incorrect, and when I reached out to let him know, no one ever responded. It was disappointing, because I only realized this when I came home, and the cookie that was missing was the one I REALLY wanted to try. For the price of the cookies, it was unfortunate to not receive the one I wanted and instead a chocolate cookie, which no one in my family likes chocolate.

Ka
Review №19

The Key Lime Pie and the Cornbread cookies are the best! Wish they stuck around for more than a week at a time.

L.
Review №20

I am a cake/cookie conessuier. I could only eat half a cookie...its raw tasting..or texture..Im not sure. Couldnt eat. Do you have a well done option?

Ca
Review №21

I ordered online for curbside pickup. When I arrived at the store, I only had to wait for about 5 minutes before the employee brought out my order. I had been drooling over these cookies on social media and finally broke down and got some. They were SOO incredibly delicious and I cannot wait to order them again.

Ma
Review №22

It was Heavenly. You walking in the workers were very happy and it smelled so sweet in there. The decoration was delicate and Sweet. The way they displayed the cookies of the week were awesome. The workers were all very helpful and made sure you got the cookies you wanted. 10 out of 10 experience can’t wait to go back

Ki
Review №23

Some of the best, and most unique, cookies! I love the rotating menu so you never get bored! All of the flavors I’ve tried have always been delicious. Big enough to share and great for parties!

AD
Review №24

I love Crumbl cookies. You can place a curbside order and they will come to the car. I got a free cookie for my birthday and they are huge. You can also get special notes written on them if it’s a gift for someone. They change the cookies each week but always have a chocolate chip. Run to a crumble near you!

Yv
Review №25

Great cookies and great service. Fast and friendly.

Ha
Review №26

Best cookies EVER. There needs to be an AA group for these cookies

Lo
Review №27

Now Im here almost weekly as the menu changes every Monday. They have best cookies ever. Honestly they taste like cakes! 😋

Ma
Review №28

Every-time I go my cookies are fresh and last a life time. The flavors are always new and exciting

Al
Review №29

Have been multiple times and have always had a good experience. The staff are friendly and always get the orders right. The cookies are great .. I don’t always love every flavor, but they are all good. Order on the app and pick up curbside to skip the line!

Ev
Review №30

The App is really helpful and they are super fast! The cookies are super yummy! Highly recommend. We ordered from the rotating menu and it was a lot of fun. Everyone in the family was able to pick something they enjoy.

He
Review №31

Look forward to flavor release on Sunday night and it’s the perfect Monday pick me up. Great variety of flavors! Easy gifts!

GB
Review №32

This place is awesome. Constantly has new/different flavors. Always something tasty

Se
Review №33

These cookies are amazing and for the price I highly recommend getting the 4 pack. You get to try 4 different cookies to find the right flavors you love! 12/10 best cookies in charlotte!

Ca
Review №34

Love! Cookies are always delicious & service is outstanding! We get these weekly at work!

Da
Review №35

Love these cookies, they’ve become an obsession in our family!! I love the convenience of ordering on the app, and the curbside pickup! Friendly staff at the Rea Rd Location in Charlotte too!

Ke
Review №36

Oh my! The cookies are fresh and amazing! Might seem expensive, but the cookies are HUGE! 1 cookie is like 4 regular cookies. In the end... so good and worth the treat.

Ka
Review №37

Cookies are too sweet so much sugar very disappointing. I got cookies for a birthday nobody enjoyed them. We shared cornbread, churro, sugar and few others and it wasn’t hit. Cookies weren’t ready and I ordered them an hour in advance for curbside pickup.

Mi
Review №38

My family and I have become obsessed with Crumbl. We have visited every week since our first visit a few weeks ago. The weekly flavors keep us coming back. The cookies are huge and delicious. It is worth the money!! I recommend Crumbl for sure!

Ba
Review №39

The place is clean and has very nice staff. The cookies are always delicious and offers option to change the appearance of the cookie if not to ones likening. Will always come back!

Se
Review №40

I absolutely loooove crumble cookie!! My favorite is the milk chocolate chip but I love that they do special flavor each week! 5 stars!!

Da
Review №41

The cookies are always so tasty and fresh!

Jo
Review №42

So delicious!! I’ve never been disappointed with the flavors. Always so good!

Ke
Review №43

Their cookies absolutely never disappoint!!! So delicious. Love that they have a changing menu, so fun!! Can’t wait until I’ve tried all of them

Pr
Review №44

These are the best cookies! Great for events and treats! Pink sugar cookie is our favorite! 😋 🍪

Ja
Review №45

First time visiting and it was amazing. The staff was very friendly. The cookie was warm and so delicious. I will definitely return again.

Be
Review №46

Crumbl cookies are the best cookies ever! They have new flavors every week and always chocolate chip! (Of course!) but they have the most fresh and tasteful cookies ever!

As
Review №47

Delicious cookies and excellent customer service! The app is so easy to use and delivery is always fast. Highly recommend, you won’t be disappointed!

J
Review №48

Amazing melt in your mouth cookies. They have a different selection daily. The Carmel apple pie was one of the best things I’ve ever put in my mouth.

Ni
Review №49

These cookies are so good, make sure you eat them while they are fresh and warm!

Na
Review №50

Amazing cookies! They are soft and delicious and the menu changes so you can try new flavors! Our favorites are the chilled sugar cookies as well as the ultimate peanut butter ones.

Ce
Review №51

My husband loved the Hawaiian special cookie and I enjoyed the milk chocolate one. Very rich but very good!

sa
Review №52

I ate here whenever it first opended and i loved it cannot wait to go back!

Ma
Review №53

Best cookies ever!!! we love ordering them weekly and checking out all the new flavors. Also amazing customer service 😊

Ch
Review №54

Great 1st experience at the Crumb Cookie store! Cookies are great and the associates are so customer focused and friendly! Thank you!

So
Review №55

Love crumbl and the workers are amazing! never had a bad experience nor bad cookie

Ka
Review №56

Delicious! Me and my boyfriend love it here, super close to where we live and always have a fantastic variety. They staff there are always super nice and even when it’s super busy they get you in and out super super fast! No complaints

Ki
Review №57

We love Crumbl! Always fun to taste the weekly flavors 😋.

ed
Review №58

Love the change up and the classic cookies. So good.

Le
Review №59

The cookies are amazing, I just wish they would add the Buckeye Brownie cookie to the regular rotation because it is amazeballs!!

Ki
Review №60

I’m going to be a little critical here, but maybe it’s just because my taste buds have high expectations. I love everything about this place, the cleanliness, the packaging, service, and astheticness. But, if I’m going to be completely honest, the cookies are “okay” for me. I didn’t think the chocolate chip cookies were sweet enough and I don’t like how they use milk chocolate chips instead of semi sweet but that’s just me. I love their wide variety of flavors, the size of the cookie, and I think the concept is well thought out and very unique. However, the cookie recipe itself is average and I believe it can taste better to bake your own cookies at home. But, I give everything else about this place a 10/10. There’s nothing wrong with stopping by every once in a while or grabbing these for someone as a gift. It is a great place to socialize and try unique flavors. I just believe the recipe wasn’t up to my standards, but hey, everyone is different! Try and see for yourself!

Ja
Review №61

Always fast and friendly delivery, great selections, and the sugar cookie is the absolute best. This is my new go-to for any gift!

So
Review №62

Excellent taste, very soft, tender, best of ingredients and fresh!They are huge, monster size cookies, could cut into pieces if like ...the icing, the balance of sweet to yumminess is perfect.Nice gift for someone or a family.

Da
Review №63

Ordering was easy, pick up was quick, & the cookies was amazing!

Ni
Review №64

Have been enjoying these cookies for months now! Been so fun for me and my family to enjoy new flavors every week! our favs are the milk chocolate chip and the dark dream! YUM

Ra
Review №65

Very nice store! It was a very clean and friendly environment. All the the employees were very nice and smiling. The cookies were absolutely delicious too! I recommend you try them!

Am
Review №66

Pumpkin chocolate chip SO good this week and much lower calories than usual!

Na
Review №67

I’m not sure how this place has a 4.9 rating.Don’t get me wrong, the staff member who took our order was nice & knowledgeable (plus a clean space), but the cookies are just................average, maybe even a little less than that. They’re not chewy; they have a sort of crispiness to it but not completely? I suppose you can try it and see for yourself.

Jo
Review №68

We learned about Crumbl from my daughters teacher. We checked it out and got a 4 pack and were delighted. Every one was unique and wonderful in its own way. All were delicious. They are large and more like mini pies than cookies.

Ch
Review №69

I get Crumbl 🍪s every week. Sometimes twice a week. Lol.. They are the best cookies I have ever eaten!!! I Cant wait until Mondays to see the new flavors of the week. I told my cousin and she is also in love!!!!! So happy this place exists!!! Thanks Crumbl!!!!

Ke
Review №70

Easy to use app for order and fast service for curbside pick up. Cookies are delicious!

ug
Review №71

I went to a Crumbl Cookies place in Charlotte, NC. And the hospitality was ABSOLUTELY awesome! Would truly recommend to everyone; plus, those cookies are delectable!

Ci
Review №72

Best service and the best cookies I have ever eaten 😋 😍 😜

Ka
Review №73

Really good cookies and the people there were really friendly too. The cookies are really big so we ended up splitting them and saving some. They were still good the next day. However, I wasnt a huge fan of the almond icing, but the chocolate chip and the specialty flavors were all really good.

Ch
Review №74

Got them delivered by my brothers all the way to Philly from Charlotte! The Caramel Apple Cookie was soooo good!!! Berries n Cream was worth trying as well. Yum!!!

Ma
Review №75

We love Crumbl cookies and even though I’m a baker, we get them almost every week! Sooo yummy and my kids love them. The chocolate chip never disappoints, but my favorite is the German chocolate!

Is
Review №76

Amazing cookies. Won’t get a flavor or texture like this anywhere else. I personally love all the chocolate ones they have, and warm.

Da
Review №77

For those that know me, I love sweets especially cookies. These are some of the best cookies I have ever had.

Sa
Review №78

We had the cinnamon roll cookie and its amazing!!! Must go place for any sweet tooth. The cookies are huge and well worth the price

La
Review №79

The German Chocolate Coconut Frosted cookie was delicious. We had ours split into four pieces so we all could taste. Theses cookies are large!

An
Review №80

Love cookies from Crumbl! Big &Yummy!Wish some of the favorites would stick around longer!Always fun to try a new flavor too I guess! Fast delivery too!

La
Review №81

What an easy and delicious way to celebrate a birthday for friends. Easy to order, pick up and enjoy!

Co
Review №82

Great Cookies! Love getting a fresh weekly batch

Je
Review №83

Place is amazing. Prepare for the line on the weekends. But, a line is obviously because they have amazing cookies.

Ja
Review №84

Just picked up my four pack. The cookies look amazing! Can’t wait to try them! I know our guests will love them!

Ja
Review №85

Crumbl Cookie 🍪 is the best place so far that I have tried! They cookies are so good. I love how big they cookies are, you can’t find no cookies that size. Overall this place is good and the customer service is awesome 🤩 and generous. I will continue to get cookies from Crumbl cookie!!!

Re
Review №86

Crumbl cookies is lick your fingers good. Amazing cookie delivery service

Ma
Review №87

The waffle is everything and more. Such good cookies and not a bad price

Mr
Review №88

First visit. Doubt I return. The cookies were unlike Mrs. Field cookie locations that I used to love. Passing by decided to give them a try. Purchased 4 cookies. The chocolate chip was the best. The Biscoff cookie was ok, but too sweet for me. The peanut butter was too crumbly and just lacking. Would have preferred a more full or hearty in texture if you will. It was like the 3 ingredient peanut butter cookie you make at home just not as good. The last was the Orange Julius it was ok the cream was on point. I did not care for the sugar cookie part of it.

We
Review №89

Are you ready for the best cookie of your life? Of course you are. Do not pass go, do not collect $200, GO DIRECTLY TO CRUMBL.

Ni
Review №90

Me and my gf love them. She ate half my cookie though 😐

Ta
Review №91

Quick delivery and delicious product! However our entire order wasn’t accurate, they replaced one cookie with another. If it was unavailable, they did not inform us before making the switch.

Ja
Review №92

There cookies are so good i love the new creative cookies the brung out every week ! 10/10 keeping working

Sa
Review №93

Love their cookies. We got chocolate chips, birthday cake, chilled sugar and red velvet. Everything was delicious except red velvet as the cookie was overcooked and had burned taste. We couldn’t eat it. We had to throw it away... We wasted our money. Should have ordered 2 more birthday cake. Other cookie were delicious as usual.

Br
Review №94

Very delicious cookies, great customer service and the picking up curbside is fast and easy!

Cl
Review №95

I’ve only been to crumbl once but the service and cookies were fantastic. I’m obsessed with the social media’s and am constantly checking for new cookies and updates. I’m taking my friends their this weekend! Can’t wait!

Ap
Review №96

Phenomenal cookies! Each flavor is so distinct and full of flavor!

am
Review №97

Im a cookie baker! Used to have a pretty big business! Love this place and the beauty of warm gooey cookies!! I kinda hurt myself eating the Rock Road on my way home...warm cookies are my weakness! ❤️

Ka
Review №98

So yummy and really really good! great service, great cookies!

Tr
Review №99

This new cookie store is so DELICIOUS! Each week i look forward to the new flavors! So yummy and creative! My favorite so far...peanut butter and jelly!!!

Sa
Review №100

Had these for the first time the other day, absolutely amazing! Will be back!

Information
94 Photos
100 Comments
4.5 Rating
  • Address:7918 Rea Rd Suite A, Charlotte, NC 28277, United States
  • Site:https://crumbl.com/Charlotte
  • Phone:+1 704-781-8111
Categories
  • Cookie shop
  • Bakery
  • Dessert shop
Working hours
  • Monday:8AM–12AM
  • Tuesday:8AM–12AM
  • Wednesday:Closed
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:Yes
  • Same-day delivery:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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