user
Dtown Wireless
2808 W Sugar Creek Rd, Charlotte, NC 28262, United States
Appearance
Dtown Wireless
Comments
La
Review №1

Nay was amazing today. He went above and beyond to meet all of my needs (with BOTH phones). He took the time to provide education and also gave great tips for the care of my phone and accessories!!

Ko
Review №2

OMGEEEEE LIZ IS AMAZING… Came on my lunch break and got my phone fixed, flip flops, screen protectors and a lot more.. recommend this store the fullest… customer service is phenomenal..

Ch
Review №3

Would recommend to anyone! Thank you Liz for always helping me solve any phone issues i have. Always in and out, fast service and amazing customer service!

Ca
Review №4

Fixed my battery and cleaned out my ear speaker in a reasonable time while Iwas washing clothes next door. Thank you. Ill come again. Thanks Liz

ma
Review №5

Nay I appreciate you helping us out!!! The phones look great and outstanding service. I would definitely recommend to anyone getting your phone fixed here great Service and prices.

mi
Review №6

Definitely recommend! Service was fast and professional. Liz took care of me. She hooked me up with a case and screen protector for a good price.

An
Review №7

I would not recommend going here I talked to 1 of the guys here about fixing a issue that my phone had because it kept on rebooting and also the back glass on my iPhone 8 Plus needed to be replaced so I had brought all of that up when I initially dropped my phones off so I leave my 2 phones with these people and when I go back to pick it up the back glass was still cracked because they acted as if I never asked them about replacing it but said they could replace it but for more money so they charged me 160 dollars to fix a rebooting issue on my phone and I know it doesn’t cost that much to fix that problem because I called around afterwards and it was way cheaper to fix then what I was charged so I was robbed basically.. and I was going to trade my iPhone se 2020 model to these people but I changed my mind because first the guy said he would only give me 40$ dollars for it I said no he Asked my best offer I said 160$ He said 100 we agreed on that but I had to move my service to another phone since I would be selling it to them and they even tried to charge me 80$ dollars to move the service when boost moves you service for you for free which is crazy. so I came back a few days later to do so and when I came back he said I can do 50 dollars and I said no and kept it who offers someone 50$ dollars for a 400$ dollar phone that is in excellent condition I wind up selling that same phone for 150$ just don’t go here they might be hurting for business so they steal money from people which is sad

Sh
Review №8

I had the very best experience! I’m late on making this review but I wanted to make sure I share my experience I had 2wks ago. I was unable to activate a phone my brother gave me. I called this location and was told to come in they could activate it no problem. They activated it with no problem and even sold me the new AirPods Pro at a very very very good price!! I got a case and privacy screen protector all during my visit. The customer service was A-1 especially with the young lady who assisted me. Thank you guys so much for everything!!

Re
Review №9

Dtown wireless is awesome I came in and Mohammed did a awesome with helping me with my phone and I also love the store set up, grabbed a couple of items from the store . Need any phone unlock and service this is the best place to go . Thank you all for your great services

HA
Review №10

Always get a good deal on my phone 📱

Sh
Review №11

I have been coming here for 4 years I always get good service and great deals. Ask for Liz to help you shes very nice and helpful i highly recommend drown

An
Review №12

Nay fixed my screen under 10 minutes, excellent service

da
Review №13

Dtown wireless is fast and friendly. They always do a great job on my phone. They are always very truthful about what is wrong with the phone. I recommend Dtown!

Ti
Review №14

They always have exactly what I need when I go. Very fast and friendly service!

Dy
Review №15

I love it here they always help me out when i come & it never take long

Ja
Review №16

Liz is AMAZING everybody in here does their job and had the best customer service!!! Once again LIZ IS AWSOME YALL COME SEE HER SHE WILL TAKE CARE OF YOU 🙏🏿💙

Dr
Review №17

Nay is an amazing employee. He got me in and out of the store. Great worker!

Sh
Review №18

Nay is quick and fast on fixing screens.. wow

Ch
Review №19

Dtown, Has Been Great For Years ! They Help &’ Do Good Everytime ❤️. The Workers are great !

Na
Review №20

Nay did a very good job with fixing my daughter phone for the 2nd time, I’ve been coming here for years to get phone repairs, definitely the best in the city

Ma
Review №21

The Technician Nayon did an excellent job replacing my 6s screen. Highly recommended!

Nu
Review №22

The associate at the store fix my phone and I was very pleased with it.

Gi
Review №23

This guy name Su fix my phone, he was really nice.

Je
Review №24

I got my iPhone 8 Plus fixed, I noticed my back camera was not working. Nayon took care of my problem. He installed a new back camera on my phone and it only took him 2 minutes!!! Very fast

Ry
Review №25

Mr Jamal was very helpful when fixing my phone. customer service unmatched

Ca
Review №26

Very fast & affordable also great customer serviceand they get my phone right time after time10/10 recommend

Na
Review №27

Nay was great in assisting me with a new port and screen! He did it quickly and came through clutch with a protective screen

Ti
Review №28

They took the time to fix my phone. The price are reasonable. And they will actually work with you.

Ni
Review №29

Really good service, fixed my screen in less then 25 mins, they did a very good job

Wa
Review №30

Friendly staff great service thank you Moe for fixing my phone I really appreciate it.

Di
Review №31

Reasonable prices, love this place! Been going here for 4years now.

Ro
Review №32

Jimmy good service as well as customer service I recommended anyone go there for a phone repairs service etc. Great prices and they work with you on whatever your tryna spend

Ta
Review №33

Jimmy is very talented and I’m pleased with my phone!!! Fast service too!

Do
Review №34

Where do I begin. I drop my iPhone and completely destroy the screen. After taking it back to the store, I was told I needed to pay 350 for a replacement. Nonetheless, I came to DTown after speaking with my sister. Not only did they fix my phone, but they are totally professional. They gave me a window of thirty minutes and delivered. So, if you have a damage phone, come here. I only paid 80.00 dollars. Cheaper than any of them cell phone repair shops in the mall. Plus they fix computers too.

Te
Review №35

I had a very good experience here and great costumer service ! Definitely would recommend

Mi
Review №36

Excellent customer service! Fixed my phone got a cheap monthly new service the Jamal is hilarious and a big help

We
Review №37

Nay was nice !! Love dtown keep up good sellls ‼️

Ty
Review №38

Best place ever I got my phone fix all the time don’t go anywhere else...

Al
Review №39

Nay fixed my screen on my iPhone in like a hour! Very quick and great service. Only place to go!!

Am
Review №40

Everytime I come to dtown I get great customer service and all my issues handled in a timely manner

Ca
Review №41

I am totally satisfied with my service today. I give them a 5

al
Review №42

My guy Nay setup my google account on my phone and transferred all my information. great customer service

ja
Review №43

Very fast got my phone fixed in no time!

An
Review №44

Always great customer service..Always gets the job done..Very helpful..

na
Review №45

Very fast, get the job done ! Very cheap and nice respectful people I will definitely be back for there nice phone case !!!

Qu
Review №46

D-Town is so helpful. They have great prices and Great Attitudes. I highly recommend D-Town.

Ha
Review №47

Quick and easy prices agreeable

KI
Review №48

They handle my phone situation quickly

Ym
Review №49

Great Customer Service.Great Prices

La
Review №50

Fast & professional . Got the job done quickly

de
Review №51

I been coming there for years always on point love dtown !!!

Tr
Review №52

Nayon did an excellent job repairing my iPhone

ra
Review №53

Liz Unlocked my XR.. works perfectly fine

la
Review №54

Excellent service and wait time wasn’t that long.

Ki
Review №55

They sell stolen phones, bought a phone from them and the phone got reported stolen while it was in my possession. Then they told me no police refund.

Sh
Review №56

The best always got what I need for a good price

Na
Review №57

Very quick phone repair, great customer service!

Ve
Review №58

If you need to get your screen fixed at reasonable and decent price, come pass Dtown they will take care of you !

MJ
Review №59

Awesome Quick Polite Service, great Customer Service!!

Ki
Review №60

Love the service great prices

Ja
Review №61

This is the hoodCome strapped

Ro
Review №62

Nay is an amazing worker and will get you right

An
Review №63

I love this place the always fo me right

Gi
Review №64

That where its happening!! Best store in town

J
Review №65

Great customer service and they give good deals

BE
Review №66

Great service and prices!

Sh
Review №67

Moe and The older man you are the best thank you for best deal

B
Review №68

Fixed my phone I love dtown

Fa
Review №69

Amazing service great place to shop 👌🏿

Ge
Review №70

Great company! Has gotten 3 iPhones fixed for a great price. Will recommend to anyone!!!

Br
Review №71

I love coming here. They always have the right cases and always fast when it comes to repairing screens. I dropped my phone off to get repaired and it only took 30minutes. I am happy with this location.

no
Review №72

Great customer service is very helpful and knowledgeable

Ta
Review №73

It’s expensive but you can get your phone fixed in under 30 mins 😜

J
Review №74

Excellent services!! Always take care of me when I come thru with my crack iPhone cover. Highly recommended and the cheapest in town!!!

Ja
Review №75

Quick turnaround time, and the best customer service!

Ze
Review №76

Best store in town

bi
Review №77

They didnt even try to help me and I was going to spend whatever the cost There is no harm in trying and they didnt even try i was told by a friend to go there and i dont stay no where near this place so I came all the way across town for nothing never again i can take my money some where else this was bad Business never again 👎🏿

Ma
Review №78

The best service❤️

ke
Review №79

Great customer service. .Very helpful they unlocked my phone with no problems in no time!!

Je
Review №80

These guys are amazing. The customer service is great, the employees are respectful and helpful. And they have everything you need for cheaper, it’s affordable, and reliable. I recommend this place to everyone. It’s amazing!

Bi
Review №81

The service was great it was very fast and they have very good prices for good quality products.

Ga
Review №82

Great place good customer service 👍

Pr
Review №83

Great customer service very helpful will come back for all phone needs

de
Review №84

Love this place! Went into my wireless carrier Tmobile and didn’t get the customer service i got from these guys. They are very Knowledgeable of all phones, I highly recommend them to any of my family and friends. Any problems with your phone you should check the out. They sell good use phones on site as well.

De
Review №85

Unlocked my iphone 7plus plenty of times and in 45 minutes they always take great care of me at d town . One time i forgot my passsword and had to come right back they handled me well .

Ra
Review №86

Nay was so awesome 👏 today . No wait time and great customer service with reasonable pricing

To
Review №87

Nay good customer service

Am
Review №88

Was helped as soon as I walked in! Liz was wonderful and quick! Stop by and shop with DTown!

Sh
Review №89

Great quick service, friendly staff, lots of accessories

De
Review №90

The service was persistent and very good

Br
Review №91

I bought a private temper glass for my iPhone 7 Plus, Nayon put it on correctly for me. There wasn’t any bubbles, excellent service 💪🏽

Pu
Review №92

My B town experience was the most amazing experience and I recommend 6 stars they really looked out for me and they are super kind and have great customer service Shop D Town if you are coming into Charlotte.

Ad
Review №93

Awesome work! Really looked out and screen looks great.

Ta
Review №94

Great service fast service warranty’s great people always looking out for on the prices and providing the best service

em
Review №95

I had a great experience at stone wireless. they fixed my phone in an hour tops and their prices are really affordable. I would defend come back not to only fix my problems but to purchase items from them aswell. Nay was very helpful and made my experience a blast.

Sh
Review №96

DTown is the place to go get your 📱 phones fixed fast. They have all kinds of deals such as a showcase the have $5 merchandise. They are friendly great customer service great 👍 deals on products i will be back soon. Thank youDTown for making me and sons exsperience a great one.

94
Review №97

Great people good customer service

Ka
Review №98

Speedy service and knowledgeable employees.

Sh
Review №99

I love you guys... awesome service and quick work/turn time. You always make any wrong right! Thanks for being here when needed the most!

Ya
Review №100

This is an amazing place you guys check it out they never seem to disappoint me!!!!Nay is the best tech in the world!!!!

Information
56 Photos
100 Comments
4.7 Rating
  • Address:2808 W Sugar Creek Rd, Charlotte, NC 28262, United States
  • Phone:+1 704-598-5152
Categories
  • Cell phone store
  • Computer service
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Similar organizations