Becky did an awesome job figuring out a design for a pantry with a tricky layout and Alan the installer was amazing! Very professional and he even broke down and tore all the cardboard into sizes that would fit in the recycling bin. Id give 1000 stars if I could.

The Container Store is a dangerous place if you like to organize. The team members we worked with were pleasant and followed up when they said they would. They listened closely to the requests we had to modify the closet design. A few pieces were not in stock and we were kept up to date on the status of those. The installation was coordinated nicely. The installer was on time, pleasant, worked efficiently, and cleaned up when he was done. While the custom closets are definitely an investment, they are lovely and everyone was a joy to work with.

We really needed some shelves and storage in our garage and so we set up a virtual appointment with Becky. She was AMAZING and randomly was able to guess a lot of measurements with her eye. (I did of course, actually measure everything.)She came up with the perfect custom solution for us and we couldnt wait for the installation. A few days later Erica came to install it and I had forgotten to pick up the items! She was a great sport about it and went about measuring the wall while I drove to the container store to pick up the items.Once I got back, Erica got to work and a very short while later, she had installed the perfect amount of shelving and a utility rack for our garden tools. She showed us how to use it and made sure we didnt have any questions. I would recommend The Container Stores elfa team again and again!

Madhouse, with checkout line wrapped all the way around the store. Many selves are empty or with sparse inventory. Parking lot is poorly designed, making enter and exit incredibly difficult.

Overpriced items, if they have what you are looking for. Absolutely no help, even if you can find someone who works there. I waited in one section for fifteen minutes after a clerk told me someone would be right over to help. The help never came. Employees seem to be too involved with other things to do. I would go to a craft store or office supply store to fill your needs. If they are that disinterested in helping, Id hate to disturb them. Wont be back and wouldnt recommend anyone waste their time here.

Product is great and installation was on time and well done

Great service, very clean.