user
DL Cabinetry
6153 E Independence Blvd, Charlotte, NC 28212, United States
Appearance
DL Cabinetry
Comments
Mi
Review №1

DL employees were very polite and helpful. Their product is solid and looks beautiful. When we found a few small issues with the cabinets we ordered, the guys in the shop quickly fixed them, no hassle (other than the drive). I’d use DL again and 100% recommend.

Is
Review №2

Emily and Sonni are the absolute best! We had multiple returns/exchanges to make (due to errors on our part) and they were so patient and kind with us throughout the whole process. I highly recommend DL Cabinetry - the quality, price and turn around time cannot be beat! Thank you, DL!!!

Ma
Review №3

Great customer service, friendly staff and very attentive and precise. Cabinets were delivered on time and of great quality! Beats any price of any cabinetry store in CLT. Would definitely recommend to any one looking for cabinets and will be more than glad to continue doing business with them.

Pe
Review №4

I’ve never seen such rude customer service in my life. If you want to know what I mean read their responses to their 1 star reviews and you will see how horrible they treat their customers. Extremely embarrassing for their business. If you have any problems with your cabinets expect HORRIBLE customer service.

Ki
Review №5

Really fancy taste. Just like me.

Ro
Review №6

I’m baffled on how bad their customer service is EXPECIALLY by the owner.I went to get an estimate, and the owner attended me very rudely. He wanted to sell me a $600 kitchen sink, which I did NOT ask for in the first place. I specifically told him I wanted cabinets for my salon business not for a kitchen. It seemed like he ignored everything I was asking/telling him.I asked for a vessel sink. Which he responded very rudely that they did not have, even though they had a display of one. I have never experienced the level of rudeness by anybody in this field.In order to sell anything, excellent CUSTOMER SERVICE is the way to go.I left this place very angry on how poorly I was treated.

Oa
Review №7

Stay far away from this company. They sell you broken cabinets and will not fix them and then aggressively insult you and say that you do not know anything. Worst customer service on planet earth. Do not buy from here ever!!! Embarrassment.

La
Review №8

Hands down the worst business I have ever done business with. Scam artists that are aggressive and rude. Do not buy from this joke of a company.

En
Review №9

For what you paid good not the best cabinets but fair for price

La
Review №10

Great customer service and they provide a decent selection. I just wish they would provide a catalog compatible with Pro kitchen software.

Le
Review №11

Unfortunately we had good expectations about DL however the product they sell as high end is really low quality . We chose a navy blue island and when you wipe it the color comes out .This is not the only thing . The materials from which the cabinets are cheap and low quality material. All cabinets and shelves are chipped, and we bought them assemble. Very frustrated since we invested a lot of money in our new kitchen,have not even moved in and the cabinets look messed up .

Je
Review №12

Great value, great service and very willing to assist and coach a couple of DIY’ers. So glad we found them and bought from them.

Ja
Review №13

We learned about DL cabinetry at a trade show. Their product was of excellent quality. We redesigned our whole kitchen with excellent suggestions from the owner. He was knowledgeable and designed a great layout. They were timely, organized, and very neat. Asked questions during installation to clarify plan with me. When one cabinet was not correct size they replaced and installed it quickly. They gave excellent recommendations for countertops. I love my new kitchen. Thank you DL.

Jo
Review №14

Great cabinets and the owner made things right when there was an issue. Great cost and cabinets.

Fr
Review №15

I have ordered seven sets of cabinets through DL Cabinetry and receive nothing but professionalism from the designers and haven’t had any issues with the cabinets. I will continue to use them as long as I stay in business

An
Review №16

Great prices. Great cabinets. Great Service. Sonni took time to help us with some tricky redesign work.

M
Review №17

I have found my new cabinet supplier! Great prices, great quality, great customer service. Emily was super attentive and responsive. She answered any and all questions I had.

Lo
Review №18

Asked for 115 degree full overlay frameless soft close hinges. Was given 90 defree framed hinges. Drove across town as we were told on the phone they had the product. Both employees working were rude and as a customer we were bothering them. Had to request screws to install. As we sent my parents to pick up they did not realize till back home these were not the hinges we asked for. Would not recommend even if they sold us the hinges we asked for as they were terribly rude and dont know the difference in 115 vs 90 degrees or framless vs frame hinges.Wait till work days and go to Wurth where they are pleasant and know what they are selling.

J
Review №19

Highly recommend DL Cabinetry. Attractive cabinets made with quality materials, upgrades included as standard. Competitive pricing below big box retailers. Excellent customer service. Knowledgeable staff help make the process easy from consultation to installation. Ask for Keisha, shes outstanding!

Ra
Review №20

Love the new cabinets

Ri
Review №21

Simply amazing. You will not beat the quality or the service for the money.

mi
Review №22

Me and my husband was there to order our cabinets! I had selected and priced them out per the catalog and price sheet they have me. She gave me her estimate pricing and she charged $1,000 over!!! Tagged on additional prices!!!! Wall, custom glass and many charges that did not make sense!!!! I wanted standard!!!I can’t do business with this place!!!! I told them and left!!!!!! So disappointed!!!!!!!!!! Can not do business with a cheat, backstabbing company!! And their customer service is horrible! Oh, and they don’t wear Mask!! 😡😡😡 wear your darn 😷!!!!!

Lo
Review №23

We love working with DL Cabinetry! The whole team is so knowledgable and helpful - the product is great quality and you get what you need fast. They have solutions and work arounds for all of your needs. We have had great experiences with several different cabinet orders from DL - would highly recommend!

An
Review №24

I have been a customer for around 8 months now and Ive been impressed by their good customer service, Always in stock products and Reliable Design team.They have helped me with design when Ive needed it and all my clients are happy with the quality of Cabinets. FAIR PRICING!

St
Review №25

I’m a general contractor and I’ve purchased a few sets of kitchens and bathroom vanities for houses that I’ve built. I’m very pleased with the quality and value of these cabinets. I would recommend them to anyone.

Li
Review №26

Good customer service. Quality for the price is very good. I purchased kitchen cabinets for my bathroom because I wanted a section of drawers wider than was offered in a regular bath cabinet. I purchased white shaker with soft close doors and drawers. Which I think is pretty much standard for a good cabinet now a days. HOWEVER, my one complaint would be, I cant remove the drawers unless I unscrew the metal glide from the base of the drawer because there isnt a release mechanisms on the bottom of the drawer. I thought when I purchased these cabinets, being as they are kitchen cabinets, the drawers were removable without unscrewing the the metal glide. Very dissappointed. So if you want that feature make sure the cabinets with drawers have the correct hardware.

E
Review №27

Sales was great. Julie was as helpful as she could be given her manager and in general the product is decent. For the money its good. I ended up with some cracking doors and they werent able to replace them because after 1 week they no longer sold that product. The manager told me I was SOL. No offer of discount either. He will say he offered me a discount but what was offered was a small discount (refund of assembly) due to poor assembly. By the way, assembly takes place in the back by a small group of workers. If you get the chance to go back there before deciding to purchase I would recommend that. You will see how the product is assembled and how it is handled. When I was there they were moving a bunch of cabinets unassembled (stack at least 6 feet high) and the whole stack tipped over.I am just bow getting around to installing the pantry drawers as we wanted to see how we used the space first. Ive attached some pictures for review but I received a mounting block that was cracked and glued with pen writing all over it. Probably someone elses return that was repackaged. As they say in the agreement, make sure you thoroughly inspect EVERYTHING because they only give you a short window to replace.

Za
Review №28

I highly recommend this place, I was going to get my cabinets from a competitor not to far from there but I thought I’d give these guys a try and man was it worth it! The price is unbeatable and the quality of the cabinets are just as good. ALL WOOD with soft close doors and drawers included!! The customer service is exceptional and my designer Keshia was so helpful and full of ideas.

Ed
Review №29

This is the best cabinet store in Charlotte thus far. Best quality, good price. I recommend this company to everyone Looking for cabinet.

Ce
Review №30

I called over 5 different kitchen places before coming across DL Cabinetry. They were by far the least expensive. I love my cabinets by DL Cabinetry and would recommend DL Cabinetry for all your cabinets!

Ro
Review №31

Priced very competitive and multiple options.

Mi
Review №32

Excellent customer service!! Very helpful and knowledgeable. We are very pleased to get real wood cabinets for such a great price. I would definitely recommend to anyone I know looking for cabinets

Jo
Review №33

The customer service is awesome, the staff is very knowledgeable of the cabinetry craft, and the prices are hands down the best!

Be
Review №34

Great place to get cabinetry..

Ja
Review №35

Love them. Keisha was awesome completing my design and was so patient working with me to get it exactly right. She and Nicolette were both very supportive and helpful throughout the process.

Yu
Review №36

Looking for new cabinets for my home and found this place online. All wood cabinets, soft closing with price much lower than Lowes and Home Depot!!! Also got a free design for my kitchen. Very happy with my Grey Shaker cabinets and will definitely come back for my future cabinet needs. Very happy with my purchase!!

Mi
Review №37

We can”t be happier with our new kitchen look. We bought in just kitchen measurement, they designed and even suggested details that I didn”t pay attention .Great for everything, price, quality and service. I will recommend DL to all people I know who looking for cabinets.

Al
Review №38

Good customer service very nice people and high quality with a fair price

Ke
Review №39

Tracy and DL Cabinetry did an excellent job for us. They custom cut cabinets and got it done very quickly and at a very competitive price. Highly recommend.

To
Review №40

Great products, easy installation. Saved a ton of money vs. other cabinets suppliers.

La
Review №41

Great quality cabinets. Great customer service and superior pricing. Highly recommended. A++++. They will be my go to for all of my cabinet needs.

Pi
Review №42

Very easy to work with. Quick response each time I email or call. Fast assembly and delivery and the product is excellent!

Sa
Review №43

Cabinets are great but you need to be patient while dealing with their staff. It is really DIY where you may have to do lot of homework yourself while selecting and arranging cabinets.

Ma
Review №44

The service in the store was a bit rude And really turned us off From shopping there We will just go to the big Box store

An
Review №45

Wonderful sales people that were very polite and the best prices l could find after searching multiple cabinet and home improvement stores.

黄国
Review №46

Quality is good,price is much cheaper than home depot, check them out,you will save thousands for your kitchen.

Ke
Review №47

I absolutely love the quality of cabinets at DL Cabinetry! Whenever Ive visited the location in Charlotte I have received great customer service.

Ru
Review №48

DL Cabinetry has excellent customer service and there cabinets are top of the line. If you are looking for cabinets look there first,they have all wood cabinets to give your kitchen that expensive look your looking for.

To
Review №49

Great service and quick responses to any questions I have had. Great pricing and quality as well!

Wa
Review №50

Great cabinets at a great price. They have great customer service as well

Br
Review №51

Tracy was a great help to us with our bathroom renovation, finding the right cabinets for the right price!

Ri
Review №52

Awesome store all the people there are great and easy to work with

To
Review №53

The cabinets here come with great quality and beautiful design and very affordable price!!! I would pick no other places to get kitchen and vanity cabinets from.

Br
Review №54

We love our cabinets, service is helpful, yes, I will recommend DL.

Ro
Review №55

Gabinets: New lady did order, and was completely wrong. I asked for off white color and crown molding. Cabinets were wrong size and touch ceiling. I’m stuck with this order. -Cecilia

Gl
Review №56

I have not ordered anything yet but they are looking like a serious option for my replacement kitchen and bathroom cabinets

An
Review №57

Good cabinets buy to less

ka
Review №58

Not the best customer service

Ph
Review №59

Best prices and best quality in Charlotte!!!!

Da
Review №60

They are price is half of home depot and Lowes for all wood cabinets.

Ke
Review №61

Great friendly service

Jo
Review №62

It is a very good place to buy your food it has the best prices in charlotte

Information
82 Photos
62 Comments
4.5 Rating
  • Address:6153 E Independence Blvd, Charlotte, NC 28212, United States
  • Site:http://dlcabinetrync.com/
  • Phone:+1 704-900-5086
Categories
  • Cabinet store
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–5:30PM
  • Friday:Closed
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
Similar organizations