I was very pleased with my service there. I dealt with Sam Tyson and he is a very personable person. You can tell he builds relationships with each customer. He explained what was needed and told me my wait time would be a half hour, and it was. No long time sitting. The prices were much cheaper than the dealership. Can’t beat good quality service along with good prices. I will return for other repairs.
I had both of my headlight bulbs replaced here. I think they must not have even bothered to check or gave me a faulty bulb that broke right away. I went back the next day to let them know and they dismissed it immediately as something wrong with my light socket or electrical system. They didnt even bother to look at it for me and told me to go to a dealership or order a socket online. I dont know what type of socket to buy. I then took my car to another business down the road and had them replace the faulty bulb. They showed me the bulb and it was clearly broken and did not look like a brand new bulb should. I will not be returning to this location in the future.
I had an awesome experience at SpeeDee oil.Had gone to Advanced auto parts and they were worthless. When I called SpeeDee oil I spoke with Roberta over the phone and she was super nice and helpful. When I got there I didnt have to wait and Sam helped me out. If you ever come here ask for Sam he is a great guy, very good at his job, very professional and honest as well.
Sam is the MAN! He always helps me out with my car when I come in. He takes time to explain and give a better understanding of what is being worked on for my vehicle. He is enthusiastic and you can tell he loves what he does!
I have used this same Speedee since moving to Charlotte. They have done my state inspection, oil change, brake change and general maintenance. I’ve also had more critical repairs done here. They are fast, professional and fair. The customer service is exceptional and friendly.
Had a great experience at this shop with Sam and his team. Went in for an oil change and did not realize that I had a tire on the verge of blowout before leaving for a trip. Sam pointed it out made sure I got a fantastic deal on all four tires with financing installed same-day. Highly recommend stopping here to get all of your service and make sure to talk to Sam. Great guy who really cares about the service. Thanks Sam! Appreciate you!
I came in today and everyone was so helpful and I was in and out in great timing. Sam Tyson really did his thing and took excellent care of me. I will return and recommend this business. A-1 customer service
WOW! Sam is incredible! This man deserves a raise and then some! This is my new go to place for sure & I will be sure to recommend them to everyone I know. I spent less than 25 minutes there and they treated my car as if it was their own and they treated me even better! Customer service was AMAZING! I will definitely be a repeat customer! Thank you guys!
I came in for a standard oil change. They ended up doing a work I didnt ask for and didnt even ask me if it was okay to do the work. Charged me $100 for a coolant exchange & put synthetic oil in my car which I wouldve been fine with, but I wasnt even asked by the mechanic if that was okay. Honestly, they didnt do that much work & I still came out of there paying $200 and complaining only got me $10 off for such bad service. I definitely wont be coming back.
Convenience of location is what brought me here, but professionalism and courtesy is what will bring me back! Sam is a huge part in that. He’s friendly, knowledgeable, and makes bring your car in a pleasant experience. Highly recommend him and his team!- Liyah
Great honest service from tech Charles. I brought my car for an oil change and he checked it and reported it did not need it! Suggested I return after more mileage. What great honest service from Charles. He saved me money and prevented an unnecessary service. Thank you speedee lube!
I highly recommend SpeeDee Oil Change on Pineville-Matthews Road! All of the staff were very helpful, professional, and cheerful! We worked with Samuel and others. Usually an oil change is not something I’d look forward to but the staff here made me sure I’ll return here for any oil change/diagnostic car issues! Thanks!
I’ve been coming to this store for years now. I have multiple cars and the manager Sam always takes great care. He doesn’t try to upsell like others places I’ve gone. I’ve always been very satisfied with the work they’ve done…and more importantly I trust Sam and his team.
This is my go-to place for all my auto repairs. I drive for a living as a shopper/delivery person so my car needs updates and maintenance often. I recommend this location to others in the area. They always do a great job! I’ve never had to come back and have them correct a mistake. They always get me up and running quickly and are so friendly even if it’s just a routine oil change/ tire rotation. SAM TYSON is so helpful and is always so upbeat and friendly. He makes sure I know the status of the process throughout my wait time. He gives me recommendations but never pushes me to make decisions I don’t want to make. He’s a great guy and so helpful. I love this location and plan to continue using them for all my car maintenance and repair needs. Thanks!
I went in for an oil change and after that was completed, the mechanic told me that my charge would be $129 for an additional service and a free filter. After they finished, I was charged $190. Come to find what he MEANT was 129 additional dollars on top of the oil change fee. OK. Fine. My mistake for not clarifying.However, the receptionist then told me that the additional service was actually $119 and the filter was $10. So... the mechanic lied about the cost of services to make it look like I was being given a deal. Dont lie to your customers faces. Its rude.
Samuel Tyson and team were fantastic. Fast, professional and friendly, and Sam went the extra mile by procuring my 0W-40W oil within minutes, as they didn’t have it in the shop. This is all I could ask for, and service with a smile and good nature always helps too. Thank you, Sam and team!!
Sam and his team are synonymous with above and beyond service. The service he provides, along with his honesty and willingness to assist, are more than excellent. No matter how big or small the issue, I always feel like a prioritized valued customer. You guys got a real incredible crew led by a great leader at this location.
Sam was great! Accessible, explained car issues with clarity and rectified necessary matters. Sam was very personable. Will always return for his assistance! Thanks Sam!
Sam and his team were able to quickly help me with a last minute issue with my skid plate when I needed to head out of town. They were friendly, professional, and fast! My family also uses this location for routine oil changes and always has a good experience
Mr. Sam did my inspection. He was very professional knowledgeable kind and courteous. Everytime I come to this speedee Im always satisfied with work done!
This is my go to place for oil change. Great prices, good speed, and hard working staff.
This will be my new spot for state inspections. Friendly staff and quick service.
Great place been doing all my maintenance on vehicles here for over 10 years. Helen awesome in office, Sam and Kevin in garage always treat me great. Highly recommend
Sam helped me out this morning. His energy was awesome and I was in and out within 15 minutes for an oil change. The service was quick, and their customer service is amazing.
Stopped in right at 8am this morning to have maintenance service (oil change and tires rotated) performed on my vehicle. My car was taken in immediately and after they had a couple of minutes to check everything out they brought me out to discuss a couple of other manufacturer suggestions that I agreed to have performed. Samuel Tyson discussed each suggestion with me to make sure I understood the need for it and even showed me how dirty the air/cabin filters were (oops).Maintenance was completed in under an hour for all items and Samuel included some discounts and coupons without request/prompting. Incredibly friendly and addressed me by name.I really appreciate the time/effort/energy the team put into my car and would happily recommend them to anyone looking for a reliable car maintenance provider.
This place never disappoints! I showed up a few minutes early and the door was already opened and I was greeted very warmly by a friendly Sam that works there. He assisted me right away and they took care of me even though I was early. They absolutely never overcharge or try to get you to buy something you do not need, they are honest hard working folks and always friendly and polite!Sam has always been incredible as well as everyone else there every time I come. He makes your visit personal by discussing things of interest for example our New York sports teams. He kept me updated the whole time if the time went over and really helped me out with a great deal!Definitely go to this place if you want fast, friendly and affordable service, every single person working there is awesome!
People were great. Fast service and got me in right away.
Hi. I took my van in for a vehicle inspection. It was routine 20-30 min as lady told me when I called. Upon completion, I was told that I failed the inspection. It was for wiper blades. The lady said she would get the inspector to explain to me why I failed due to wipers. The inspector came back and said that my vehicle did fail due to wiper. What’s troubling is what happens next. He says to me in front of 2 customers and desk lady that the wipers aren’t sold anywhere except ford. That he checked with auto zone and advanced auto. I was a little upset but I proceeded to check out. As soon as I left, I called advanced auto....they had 3 different pairs of my wipers???? I purchased the wipers, called Sam the manager and came back. Same first statement was...these may not fit? I showed him the receipt that clearly says it’s for my vehicle. They went back and placed new wipers on. Passed my inspection. Please be aware that people aren’t always diligent. All I know is that...he lied to my face and didn’t even apologize.
Extremely fast and friendly. Told me what services are due for my mileage and didnt push other services. Highly recommend this location.
This morning my fiancée and I brought our vehicles in as they were both due for oil changes. my high-mileage vehicle was overdue for several other services and I gave the approval. given a 30 minute estimate, I waited, and picked up my vehicle a few minutes after that mark.As for my fiancée, she was given a 10-minute estimate after I received my update. Two very long hours afterwards, we’ve observed the technicians starting the vehicle several times, running through gears, a smoky start, and a 5-10 minute test drive? I go in on her behalf once I notice the car is parked where pickup usually occurs. The staff take a moment to collect paperwork, and NO explanation is given. No conversation, no notes, no apology.I hope to exercise understanding with all service industries, but this was a terrible experience.
They have excellent service! I had my car maintenanced over the weekend and two days later an issue popped up. A technician diagnosed the issue (turns out it was unrelated to the maintenance) and fixed it for me at no charge. I would definitely go back!
The service here is great! Theyre friendly and thoroughly explain their findings and how it impacts the vehicle. Would most certainly recommend this auto place for fast efficient service!
Car returned to me in great condition. Service as expected. A smidge expensive.
This was my second visit and Im very impressed. These guys pay attention to detail and hustle to get you in and out quickly. Sams energy and positivity put a smile on my face.
I called beforehand and spoke to Luna. She was professional and very very helpful. My experience was great and a large part of that had a lot to do with my interaction with her. She even notified me about a $10 Off coupon they had available at the time which was really appreciated . The service here was awesome! I I’ll definitely be back again and recommend them!
I absolutely love this place. As a young female it’s hard to know if you’re getting taken advantage of at car shops however that is not the case here. I trust them completely and always feel very taken care of when I leave. They’re super fast and super nice. Highly recommend!
Sam Tyson took great care of us and Speedee is a place we will keep taking our cars.
I dont really write many reviews but this one was a must! Went in for an oil change and brakes. Sam was honest enough to tell me I didnt need brakes but highly recommended transmission fluid. The mechanics are honest as most places will take advantage of a Woman. Im very pleased with the service and professionalism from the mechanics. I highly recommend coming here for all of your vehicle services.
Great and speedy service n Chuck the Nutt have my family great hospitality! Thanks Chuck and team!
I went to visit my daughter from New Jersey and Samuel was so incredibly kind to us he changed the oil and helped my daughter with a wire she had hanging from her car he did the 7 point ck on my daughters car and even mr Samuel Tyson and jeff and other workers took there time teaching her how to check her oil and proper car of her Kia we were so happy and even got few laughters with comedy from the workers. We can’t thank you enough for making my daughter safe. Thank you thank you bless your heart
I am a regular customer at Speedee Oil, and I cannot brag enough about Sam and his awesome mechanics. This morning in particular I had to be at work earlier than normal, Sam was able to get me in early so I could be there on time. Thanks so much!
Last Thursday my check engine light came on and I was instantly panicking. I came early Saturday morning and I was the first one in. Sam took excellent care of me and my vehicle. I was put at ease and I didn’t feel like I was being sold a bunch of services I didn’t need so that they could make money. They were quick, professional and thorough. I usually come here to get my oil changed and more recently I had my brakes done here as well. I like they I have a quality, cost-effective alternative to the dealership with work that I can trust. I highly recommend this establishment.
What an amazing group of mechanics. When we drove up with a check engine light issue, Sam immediately approached us, answered all of our questions, and made us feel incredibly secure in the diagnostic they performed. We will be back to Spee Dees for sure
Sam, Ben, Kevin, Charles and the entire team at the Pineville Matthews location are dedicated to providing the best customer experience. They are kind, honest and professional treating all with dignity and respect in what for many of us is stressful.(Car Repair ) Who has not been eviscerated by service repair shops who try to upsell with unnecessary auto repair ? So if youve been disappointed by others give the team at SpeeDee a try !
This is my first time coming to Speedee Auto Service. I was greeted by a very professional and easy going receptionist. She referred me to Samuel, Samuels work etiquette and personality makes the experience painless ad very enjoyable. I would definitely recommend coming to see Samuel, if not to get your car worked on just to talk to the very vibrant gentleman.
Very quick and nice. Easy to use coupons. Clean bathroom and comfy basic lobby. Dont over pressure you into other services
Took care of everything and even stayed a little bit late to get it done. Quick service, great prices, thanks to Samuel for being professional and taking care of everything.
I always have a great experience when I come here whether it’s to get an oil change or get basic maintenance. Sam is a great employee and he makes sure every guest is taken care of and I always appreciate that.
Sam Tyson and team worked with me on my car two days after Christmas. They greeted me first thing in the morning with smiles on their faces. I came in for an inspection and oil change and while a few additional issues came up at first glance, Sam walked me through each part of the process, explained what was needed and broke down the cost. When my car was finished, he showed me exactly what was wrong with the parts they replaced which made me feel much better about trusting them and their services and knowing exactly what my money was going towards since it’s so many places that work on your car don’t usually explain things and just expect you to pay the bill. I will definitely be returning for any additional services needed in the future!
Earlier this week, I was on my way to work when I saw the dreaded little light on my dashboard indicating low air in tires. I drove to SpeeDee, which is down the road from me on Pineville Matthews Road, next to Chilis. Sam took care of me right away. I was back on the road and on my way to work in minutes. This is something I greatly appreciate. It turns out that a couple of the hub cabs that I had put on by another service provider a few months ago, were not on correctly and Sam even took care of that. When you go to SpeeDee, ask for Sam! Thank you very much Sam! Be well, stay safe and enjoy the holidays!
This was my first visit, but it will definitely not be my last. The staff was knowledgeable and took the time to explain everything to me (which I greatly appreciated). To say nothing about the time it took; there were roughly three customers ahead and it only took anywhere from 40-50 minutes for them to get me taken care of and on my way. My technician was Samuel Tyson. And he was the best, he truly went above and beyond for me today and I couldnt be happier. I never felt that uncomfortable feeling of being pushed into getting an unnecessary service or sales. Samuel was able to explain why I needed something, what it does and showed me where everything being serviced was located. He also provide me with some additional tips and suggestions for better upkeep of my car.You guys made my day a lot smoother and I truly appreciate the quality work and laughs. Thanks again and see you for my next service!
It was a complete rip off. I went to have my car inspected and asked the guy if he could do an oil change as well. He stated that he could and told me it would be about three hours. When I went to check out I was absolutely flabbergasted when the lady said my total was approximately $120.00 (I dont have my receipt available). I asked her why it was so much and she said that the particular oil change that I received was a certain price. She asked if the guy had told me how much it was and I told her that he hadnt. She then stated that she would charge me for the lesser oil change. My total bill still was $102.92. That is a ridiculous amount for an oil change and car inspection. Never again!!
SpeeDee is awesome! Im always greeted with a smile, an honest evaluation, and very high-quality service. The last time I was in I had an oil change and an inspection and Sam took great care of me. Thank you so much, Sam and the rest of the SpeeDee team!
I’m new to the area, and this was the closest place to get a quick inspection done.I was here about 20 minutes after they opened and there was only one person that I saw in the bay having his car serviced. They said it was first come first serve, but I was here for more than an hour and a half because I made the mistake of parking my car, so everyone driving up was taken care of way before I was. I sat and watched people in and out getting the same service that I was. Pretty interesting way of treating first come first served, I didn’t realize that I didn’t have to come in first to get an inspection done.
I am a first-time customer but that definitely will not be my last time. When I pulled into the service station, I was greeted by Sam with an upbeat attitude. He made me feel like I was MVP. Lamont kept me aware of what was happening at all times and during inspection, he noticed that I will need new breaks soon. He also gave me a quote, so I would know how much it would cost me if I ever decide to come back and have my brakes done by them, which I definitely will. Everyone was very professional and kind, from the front desk service to the mechanics.Sam and Lamont thank you so much for an awesome service.Btw.... I went in for an oil change and inspection and that was on Sunday……. Amazing.
Employees are friendly and hard working. They got me in and out of there swiftly and for less than I expected for an oil change and inspection.Special thanks to Sam for being informative, friendly and going the extra steps for his customers.Ive yet to he disappointed going to this location.
Shoutout to Samuel Tyson at SpeeDee Oil Change in Pineville. I arrived early around 7:30am for a safety inspection, as I wanted to beat the rush on a Saturday morning. Sam immediately came out to meet me, saw what needed to be done, and got everything done before the store even opened at 8am. I was amazed at the professionalism, personal service, and speed at which the service was performed. Highly recommend!
Last monday i take my car for first time to this place to do a oil change, the guy asked me if I want a flush on my cooling system I said sure a few minutes later he came back and said the have a leak in one the hose. They broke a the cooling filter neck on my car and tell me you need to replace the radiator. The estimate was $860 out of my pocket. I have the car towing to my house and I fixed with $29. The car was no broken when I first got there. No emeven an apology from them. Never againg.
I have been going to this location for many years. The service is consistent and the employees are extremely polite. Helen at the front desk is ALWAYS friendly, kind, trustworthy and knowledgeable. I look forward to seeing her as she makes waiting for an oil change or inspection pleasant. It’s so nice to see the same happy face behind the desk for so many years.
Samuel Tyson took care of my car and had up running to pass my state inspection.
Sam is the absolute best! He was so professional and kind. Service was fast and excellent. 10/10! Thank you Sam! You are wonderful!
I visited about a week ago because I believed that I was due for an oil change based on the 6-month rule. I asked the representative to check my oil and let me know. She said okay and pulled my car under the shed. She returned to let me know that I was due for an oil change and that it would be the synthetic type. I said okay and asked her to please hold as Id like to compare prices with other places since this was the pricier oil change option. She said theyd already drained my oil! I look at her and said, Well, I cant drive without oil so I guess Im stuck. She replied, yes. Really didnt appreciate feeling played or as if I was locked into a service that I wasnt sure of. Generic discount was offered, but nothing additional. The gentlemen who handled the actual oil change were very friendly and helpful, hence the two stars. I wont be back.
This place has amazing employees-Sam helped me out and let me know what all was needed from me to make sure they could provide me with the best service. Highly recommend! Been going here for a couple years now!
Every time I take my car in to be serviced..the staff always goes above and beyond their duties to make sure I get excellent customer service. Lamont serviced my AC and now my car is so cold..it feels like winter in summer. All of the staff are friendly and will go out of their way to make sure your experience at their shop in Pineville is excellent. I will always bring my car here and would recommend this business to anyone looking for honest and professional auto mechanics.
Super friendly super nice really great people
They GOT me! Went in for an oil change and inspection. Mechanic then recommend an AC compressor belt. Then was told they also had to replace the serpentine belt (which was in perfect condition) at the same time. I agreed to the pricey and unexpected repairs. Less than 20 miles from the shop, the compressor began loudly clicking, then broke down completely. NO AC, WHILE ON VACATION!! When we returned, they insisted that it was a coincidence and handed me another quote, 4X more than what I have already paid. A coincidence that the exact part you worked on broke down within 20 miles of pulling out of your bay??? You must think your customers are idiots. Very disappointing!
Very nice place with great prices for everything. Came in for an oil change and was alerted that my car had several other things that needed work. Sam, the guy who worked with me, personally took me out to show me everything that needed to be done and why it had to be done as well. The entire team was very professional and timely as well! Sam told me it would take around an hour for everything to be completed but it took only around half that time. Kudos to Sam for helping make the experience a great one and being very transparent and helpful with what needed to be done.
Was told it would be 20-30 minutes for an oil change. Proceeded to wait in the waiting room for an hour with no update at all. I left because at this point they still hadnt even pulled it into the bay. Terrible customer service.
I’m a girl and sometimes getting my car checked and stuff like that is super stressful for me, my tire pressure light came on and I was supposed to go to Charleston soon so I had to get it fixed. Literally the second I walked in yesterday Sam was able to attend to me and air my tires and fix two of my backward hub caps. It was so quick (I also had to run errands later) and it made me feel really good about going back there for more of my car needs!
Cant believe I am going to say this about a car repair shop, but I was highly impressed. Quality, the owner was friendly and sincere, and watched out for me. Scanned a coupon for me. I asked for mixed blend oil then changed my mind to full synthetic. Personally saw the mechanics change the oil again. They didnt try to sell me extra services or tell me my engine was about to fall out if I didnt replace the dilithium Crystals (for you star trek fans). They let me out into the shop to ask some questions and the crew was sincere and didnt have an attitude. I will take my car here from now on and let everyone I know this is a customer friendly shop. Yes I said it, customer friendly, a rarity in todays world. Great job guys.
Great service, and they deliver very quickly. They always offer coupons to previous customers, check your email.
Pretty fast oil change and knowledgeable staff. Mason did an awesome job, spotted a big problem that saved my brakes, and it didnt cost an arm and a leg.
Sam and Adam helped me out with my mothers car and have great customer service skills. They were professional, courteous, amd down to earth. Guys like these two are why this buisness has such a high rating on google reviews. These guys need a bonus!
Best mechanic in Charlotte! Thank you Sam!When I realized that my car was leaking oil I called around and many mechanics wanted to charge an expensive diagnostic fee. Sam at Speedees in Pineville took care of the problem quickly and fixed an issue another mechanic had caused. They have saved us so much money by not overcharging. We feel taken care of when we go to Speedees. We will continue to be customers of Speedees in Pineville and definitely highly recommend this location of Speedees!
Sam is the absolute best! He is so honest and genuinely cares. He doesn’t perform unnecessary work just to run up a bill, only does what you need! I highly recommend the Pineville location for all your car needs.
I’m definitely coming back! Great fast service and nice people!
Got wifes brakes done here. Great price and work compared to other quotes. Sam took great care of us!
Huge shout out to Samuel Tyson at SpeeDee! A great professional that took care of our car, let us know what we definitely needed to be safe and what we could wait on, and fixed things perfectly. Sam was super friendly and made my experience very easy! Thanks, Sam! Great work!
I had to leave a great review for this company! These Guys Rock!! I needed to get my car inspection done and seems like none of these places stay open past 5pm on the weekends but luckily I found this place online and I’m very thankful that I did!!! I am a first time customer but that definitely will not be my last time!! I now know everything I need to know about car inspections because of this one guy there. They are quick, professional and they are definitely qualified! Great Prices!!!
I had a fantastic experience at SpeeDee at 8226 Pineville Matthews Rd. starting with my initial call to the location early this morning. Samuel Tyson greeted me upon arrival to the shop and absolutely made my day with his positive energy, attention to detail and customer focus. The waiting room was comfortable and Sam offered me chilled water while I waited. The rates for the work were competitive with area shops. SpeeDee offers a long list of services well beyond oil changes.
The blower motor died in my car and I didn’t realize it until i didn’t have any heat. I took it in at lunch time and within just a few hours they had everything taken care of for me. It was an expensive part, but the pricing was absolutely fair (probably less than they should have charged me!), and Sam went above and beyond to take the time to explain to me what was done/why. For someone who isn’t super familiar with mechanics, it was the least intimidating experience I’ve had. I’ll be back!
Ive been here twice and they ripped me off and performed overpriced services I didnt need both times. Ill be taking my business some place else.
Samual provides the best customer service I have ever experienced at any car shop. He was kind, informative, and passionate about his work. 5/5 would recommend to anyone.
Lamont and Sam were such a big help to me today. They were able to get my car serviced and explain to me what I needed to get done and why! Amazing service thanks guys
These guys are always super quick and professional. On my last visit, Sam helped me get an oil change and new brakes quickly and at a great price. Everyone in the shop always has a smile on their face!
Great experience! Oil changed very quickly and Helen was so pleasant. Thank you!
The mechanics there are very diligent and kept me aware of what was happening at all times. Got an inspection and an oil change and was out in an hour. Only reason it was 4 stars is because the lady at the desk, Helen, was rude to me in the way and demeanor that she talked to me. But I overlooked it because the mechanics here are the best and thats all I wanted. Shame though, when you have good mechanics but the person interacting with customers acts like that.
I had a wonderful experience here. Sam was so helpful and worked with me and my mom to get my car fixed and up to standard. The wait was worth the while and I could sing this SpeeDee teams praises all day. I highly recommend that you come here for all your service needs. Sam is the real hookup here and he is amazing.
Speedy Oil Change in Pineville was so helpful to me. Sam answered all my questions and helped me prioritize my repairs. The issues my car had were different than I expected and he guided me through my car’s needs. He was professional, kind and allowed me time to ask questions about his suggestions. I’ll definitely be returning. Awesome experience! Thanks Sam!
Quick service! Friendly and courteous staff!
Always a fast, reasonably priced service. Sam makes sure every customer is taken care of with professionalism and an upbeat attitude! Awesome place
Sam was great. I work in the same shopping center, and Im not sure why I never thought to use them before. Ill definitely continue using them going forward though. Their hours are great and I dropped off my car before work and was able to pick it up at lunch. Very convenient.
I love the Pineville shop. As a young woman, I feel like we’re targets going into places like this, and I have never felt that way in this store. Sam Tyson always takes care of me, and I appreciate him and everyone at this store.
These guys saved my life with my car. Without them, I’d definitely be on the side of the road somewhere. They’re extremely nice and professional. Toal strangers treated me like family and I wouldn’t trade that for the world. I’ll definitely come back. Thank you guys again for helping me out! ❤️
Sam, Jimmy, and Chuck are AWESOME! Thank y’all so much! Great customer service! Extremely professional! Helen at the front desk is awesome as well! I 1,000% recommend this location!
Visited this location yesterday for a battery change. Samuel and team were great. In and out in 20 minutes. Samuel has a great attitude and energy.
This is the only place I will go in Charlotte to get my car taken care of - whether for routine maintenance or for emergencies. The entire staff is very polite and knowledgeable. I never feel taken advantage of, and I dont feel like Im putting anyone out when I ask follow-up questions to understand what is going on with my car. The general manager, Sam, in particular makes a point to greet me whenever I come in for service. He remembers who I am and always gives me the best deal. Even on his days off he comes in to check on the business and his customers. I feel well taken care of and cared for by this team. You can count on me as a loyal customer!
This place is the only place I get my car serviced. They are all good people but Samuel who did my oil change today was just amazing. Yes it does cost a little more but with a lobby full I was in and out in less than 10 minutes. My time is important but also every Tech they have go over and beyond when dealing with me and my car. Shout out to Samuel again as you can feel his positive energy and for a change find someone who loves his job and it shows. Highly recommend taking your car here.
I had a great experience here! Everyone was great and professional. Sam made sure that I had everything I needed to get my car fixed and made sure he had the best working on my car. I definitely will be telling others and coming back again.
Very friendly and professional staff. I will definitely be a return customer.