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DL Automotive
4200 Rozzelles Ferry Rd, Charlotte, NC 28216, United States
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DL Automotive
Comments
th
Review №1

Ive been taking my vehicles to DL automotive for quite some time and theyve always done an excellent job. In this case I had to replace my alternator and they also replaced my serpentine belt. After replacing the alternator I noticed that the battery light kept coming back on intermittently. Once I brought it back they retested it and discovered that the alternator that they had put in was bad and needed to be replaced. They replaced it free of charge and it only took about an hour of my time. This is considering that they had to order the part from advanced Auto parts and wait for it to come. So far its been an hour and a half since I left and no more battery light coming on. Good job!

Mi
Review №2

Love this place. I come here everytime for my oil change. The staff is super polite and helpful. Definitely would recommend them

Do
Review №3

Great people first time i had my car worked on at dl automotive so far everything has been repaired at a fair priceThank you

An
Review №4

The at DL will definitely take care of you.

Le
Review №5

Great Customer Service & Honesty wins ever time!!

An
Review №6

D&L Service was Corrected.And Theyve Helped me ln Knowing my Car Better.Plus, They Corrected my ladies with the problems l had with lt.Thank You.Peace.

ja
Review №7

Great experience Great people Alan the tech that worked on my truck was top notch would recommend this business for all your needs

Be
Review №8

DL Automotive is great!!.........My husband likes to work on our cars himself, but whenever he cant, he trusts our cars to DL......I love their convenient location and accomodating hours.......My husband makes the calls when it comes to servicing the cars, and if hes happy with DLs, thats good enough for me.

Mi
Review №9

Been going to them for years. Awesome work. Professional place. Go get ya car fixed

Kr
Review №10

Ive taken my jeep here 2x with the same problem, skipping and running hot. After spending over $800. It is still skipping and running hot. I had all this done at the beginning of the year and my jeep has been parked since. I told who I assume is the owner and he kept telling me he didnt experience these problems I did....Im having to get my car towed to my hometown this week to get ot looked at again. I didnt trust them to take it back a 3rd time.

Le
Review №11

This place use to be good and honest and quick service. I think they have new people or under new management because theyre rude and slow. I have used this car shop for many years and now I will never use them again.

Pr
Review №12

These guys did a great job on my car. The owner is a very good guy! He helped us out a lot and we are so appreciative of him! We will be back with any problems! U have our business! And u will be blessed for the work you do!

La
Review №13

I took my van here as a recommendation from a friend. They told me that I needed a new motor and there was no way around it. So, I towed my van home and then took it to another mechanic whom another friend recommended and he diagnosed the issue and was able to make repairs to get the van running and it ran for years after that until I traded it. (all for much less than a new engine) So buyers beware! I dont like when people lie to get my money as my funds are limited. Maybe theyre better now but back then they just wanted to get the MOST out of me that they could!

As
Review №14

They always do a stellar job and are fair! They warranty their work, and explain everything from priority down to what can actually wait, to me thats important, that they dont attempt to place immediate fear for $$$ they have worked on all three of my cars, pt cruiser, Nissan pathfinder, and Ford focus!! Thank you guys I always recommend!

Co
Review №15

What a great group of guys! I met the owner, Johnathan and he took care of my hard to diagnose issue. He had cost effective options. Straight forward, honest and made me understand the problem so I could make an educated decision on my repair. He had me on my way expeditiously!! They even worked with me in order to pick up my vehicle. They ended up staying after hours so I could get off of work and get my vehicle.

Ke
Review №16

Great service from trustworthy mechanics.

Ma
Review №17

Don’t know what’s going on here, they used to be good but I think they are under new management there was a guy there that would walk around with a headset all the time, back then it was good but now, I think they’re just parts changers, to my car there THREE times and they still couldn’t get it right, then wanted to “try a part” that I would have to pay for, paid over $800 and car still doesn’t work right, could of just gone to the dealership for less and got it fixed right the first time. Infact I had another mechanic look at it, turns out the parts they said they changed was never changed so basically they are liars, small claims court here I come.

Ry
Review №18

I rarely write Google reviews but Jonathan and his shop have been like family to me as my mechanics for the last few years. Theyve always been up front and honest, will tell me when repairs are essential or not, and have even helped guide me when purchasing a used car. Ive sent tons of friends to them over the years and Ill never go anywhere else while Im in Charlotte. Tremendous small business.

Er
Review №19

I was referred here by another mechanic that did not do transmission work. They where able to replace my clutch in a reasonable amount of time, even though they where extremely busy at the time. The staff and owner is very friendly, open and upfront as far as cost and repair times.They worked with me even when we ran into an unexpected issue during the repair. I will use them again for any car repairs that I may have in the future. Please be advised that this is a really busy shop, so call ahead and make an appointment.

An
Review №20

Jonathan and his team have taken care of my cars for a decade. He is honest and reliable, often reassuring me that a repair can wait or is unnecessary. If youre tired of mechanics who look to upcharge you on superfluous repairs or charge you to fix things that dont need fixing, this is the place to go. This is not in the best part of town, but it is unquestionably the best auto repair shop in town.

Ka
Review №21

Friendly and professional with great service!

Pa
Review №22

DL Automotive is the first automotive repair shop I can truly say I have been able to trust the opinions and prices of 100% of the time. Our family and friends have been taking our used cars there since 2003 and I cant believe I have taken so long to leave a review. 5 stars. Your car will be fixed right the first time and if a new part fails again they will fight for you to receive a replacement for free from the part manufacturer.

Ci
Review №23

I have been bringing my car here to D L automotive and they have always did a wonderful job on my Honda Accord and my Cadillac DeVille I recommend DL Automotive to anyone that has any type of Automotive needs!

To
Review №24

I stopped by this place with a tire that was low on air. I was from out of town and just happened to stop here, I was glad I did. The techs couldnt find anything wrong and topped off my air for free. Seeing that I was from out of town they had the perfect opportunity to take me for a ride, but this guy were honest and helpful. We need more people like this in the world. THANKS

Sh
Review №25

I have been taking my car to DL Automotive for several years. I have to say that I have never trusted a car repair shop in the way that I do DL Automotive. The staff is friendly, accommodating and the prices are reasonable for exceptional service. As long as they are around, they have a customer in me!

Wi
Review №26

DL Automotive team are like family to me. When ever i have an issue with my car they have been on point. No one is perfect but DL comes close to it. Keep up the good work guys!!!

Bl
Review №27

Good service, been customer for 25 years. Have had 3 cars last for 300k miles. They do everything from the ground up.

He
Review №28

The staff was very helpful and honest. Great knowledgeable mechanics.

Gr
Review №29

Service is good & the people are nice. The owner will breakdown your estimate where you can understand it to get your car repaired

Ti
Review №30

Dealership quality at close to half the price. They will stand by their work and are honest, Ill keep coming back.

G
Review №31

Integrity, 100% honest all the time. They have never let us down.

Da
Review №32

They have helped me so much. Great service and honest men.

Ki
Review №33

Fast, reliable service by respectable mechanics.

Ke
Review №34

Fast friendly service

Ro
Review №35

BEWARE! DO NOT use for car inspections. DL Automotive will FAIL your car without warning of issues and charge the full inspection fee.

B
Review №36

I have been going there for years. Jonathan has always treated me with respect and always honest about the up coming cost.

Ki
Review №37

Great customer service

Ta
Review №38

Great work!

Da
Review №39

Best service ever

Mi
Review №40

Good people

Jo
Review №41

Fair and reasonable.

Ac
Review №42

Horrible customer service shop full of scam artist

Co
Review №43

U can trust them

ma
Review №44

Tops

Gr
Review №45

Good

Be
Review №46

These Guys are awesome !!!

Information
29 Photos
46 Comments
4.2 Rating
  • Address:4200 Rozzelles Ferry Rd, Charlotte, NC 28216, United States
  • Site:http://dlautomotivenc.com/
  • Phone:+1 704-393-7053
Categories
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Oil change service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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