Nice shop. I had them install an APR Stage 1 tune on my Audi. Rich was helpful and answered all my questions. I’ll definitely return for future service and modifications.
I am in the automotive retail business as well, and I can say that this is how “good business” should be! I actually inquired to three other performance dealers and got nothing but the run around about products, services and price?!Got in touch with GMP and it was FLAWLESS from start to finish! Their information, insight and expertise was on the money! They tuned my M5 to stage two and I have been the most pleased with the performance and how everything was done! Please do yourselves a favor, if you want true German Tuning and professional results....look no other than to GMP!Top notch all the way!!!
These guys are amazing! They really know their stuff! I took my 2021 Audi S7 to them for a performance upgrade. Unfortunately there was no upgrade available for my car yet since it was so new, but the guys there told me they will contact me as soon as it became available. They showed me the different upgrades I could get and how my car’s performance would be affected. I’m excited to go back to them once the software is released. They were very polite and made sure I understood everything before I left. I can’t overstate how important courtesy and good customer service is to me and these guys certainly provided both. Great job on that guys! Can’t wait for you to upgrade my car! No doubt I’m going be completely satisfied.
Jason Leake is the man to work with - Very professional and keeps you up to date with the entire process! Over all the entire team at GMP is amazing!
Great customer service and communication. Will definitely use them again for my Boxter!
These guys are on point. Always quality service. Only shop I trust with my car. Everything is always perfect.
Work was completed correctly under estimate and sooner than promised. Solid work good value and good communications. Cannot ask for me. New rotors and pads installed held up to a four hour track day without issue. Thanks GMP.
I had some race prep done on my Audi TTRS. I am very particular at to who I allow to work on my cars. Evan Tillery was my service agent at GMP. He explained everything very clearly and delivered on every promise. Jason did the work on the car and did an excellent job. We had constant communication/updates throughout the process which was very reassuring. The day I went to pickup the car, Stephen the owner of the shop was washing the car, preparing for delivery. Now that was pretty impressive.Overall I am very satisfied with the work they performed. It was done in a timely manner and delivered as promised.Shops like this are few and far in between.Thank you guys.
If you dont have a new high end European car this is not the place for you. They simply dont care. I dropped my 2006 BMW have one issue taken care of, when I came to pick it up it was fixed but their technician caused a whole other problem / issue and now my car wont start. They never once mentioned it to me while repairing the initial findings, but included it as a recommendation on the invoice after the service was paid for. After spending 1330.00 for repairs here I still have to get the vehicle towed and repaired somewhere else for a problem they created and did not notify me of. Richard was not concerned enough or lacked the skills to address the issue. His nonchalant attitude and very unprofessional poor customer service created a horrible customer experience. I would not recommend this place to anyone.
Love these guys. Super friendly and helpful. We’ve used GMP for multiple cars and multiple jobs. Highly recommended.
Fantastic experience. i had the GMP team put aluminum bundt wheels and dunlop sport classic tires on my 72 mercedes, and the whole transaction was really smooth. the customer service was excellent (thanks, brad!) and the end product was done with care and precision (thanks techs!). the wheels are immaculate, balancing was achieved with minimal weights and ride is super smooth at high speeds. definitely will work with GMP again. HIGHLY RECOMMEND.
Let me start off by saying I’m from out of town. I’m very very particular about who works on my car. I’ve had the same performance shop in my hometown since I was 19. 20 years later I’m still with them. I consider GMP Performance in Charlotte my home away from home. My expectations are all well met by this team. John has been excellent. Very warm, welcoming, communicative, excellent sense of my vehicle, very competitive pricing, and flawless work. I have full faith and confidence when I say I recommend this shop to German car owners. My X6M is absolutely satisfied as am I!!!! Thank you GMP!!!!
Brought my AMG to GMP for servicing, for the first time: very happy with the communication, service, and pricing. Shop is immaculate.Ill be making them my go-to for servicing my car.
Quiton, Jason, and Steven are some of the nicest people I’ve met. Seriously, I called them up before I decided to purchase a track car looking for advice. They went out of their way to help me pick my next ride. When I settled on a m2, Quiton reached out to the lead BMW instructor and ran my purchase by him. I wasn’t a customer and had never darkened the door but they spent the time with me regardless.
Knowledgeable and extremely great shop. Had some delays on parts, but nothing due to them. Happens when stuff ships across the ocean. Any issues found was promptly communicated to me with a solution and planof action to get my car back to me as soon as possible Answered any and all questions I had quickly and overall, Im extremely happy with my car. Will definitely be back in the future!
Seemed very helpful initially. But when asked for a quote for some additional work I never received a response. I reached back out two additional times and never heard a peep.
The best. Their team is so friendly, knowledgeable, and fair. My tune is amazing and they did it on short notice because I was moving. Thanks GMP I love what y’all did.
Highly recommend GMP; I cant say enough good things about my experience purchasing a wheel package from GMP. I ordered new Vossen wheels and Michelin tires for my 21 - C8 Corvette. They are very customer oriented and went above and beyond my expectations. Evan was extremely easy to deal with, his help and recommendation selecting wheels and tires was terrific. The entire process, selection, ordering payment to delivery was simple and smooth, no issues or concerns whatsoever. Tires were mounted, balanced and personally delivered Josh. Considering I live 2 1/2 hours from GMP, one would not expect this type of service. Great establishment!!
Great service. The staff are cordial, respectful and deliver on their promises to complete customer satisfaction
Great experience at GMP. Drove my car into the shop in the morning and they were able to install downpipes the same day. Highly recommended.
Fantastic experience at GMP. They were able to get my new tires mounted and balanced on aftermarket wheels without a hitch. Not a single mark on the wheels either, I will definitely be going back for all my vehicle’s needs.
They did a great job installing my Armytrix exhaust. They were professional and also kept me updated throughout the time that they were working on my car. Very elite group of individuals, keep up the good work, youll see me there again!!!!
I had a great experience with GMP Performance this week. I worked with Evan Tillery from online sales support, and Evan gave me by far the best customer service I have received in years. Evan answered all of my questions and gave me honest answers and flexible options with quick email responses. Although I decided to cancel my first order, I will absolutely be looking to buy other products from GMP in the future because of their outstanding customer support. I highly recommend GMP and Evan! Thanks again!
I had my 2017 911 Carerra 4S tuned at GMP - picked up 97 hp with very smooth power transitions. I waited at the shop and they were polite, pleasant, and accommodating. The performance of the car is night and day. Thank you GMP.
Ive been dealing with GMP for several years and every step of the way has been fantastic. Theyre always there for advice and to answer questions and share their knowledge. Ive also had them do work on my BMW several times. Its always been great and the customer service is unmatched. John, specifically, has been amazing to work with through the cosmetic mods and the lowering springs that Ive had them do as well. Cant recommend GMP enough! Ill go back again and again. Already planning my next upgrade.
Awesome shop! Richard was very helpful, got parts shipped from NC to CA and back in 3 days. Looking at the cars on site while at the shop, it is clear that a lot of high end car owners trust his work.
Hands Down by the far the best shop! Came in to get some Renntech turbos and other work and John always takes the best care of everything from start to finish. He is always very attentive to details and always keep me updated throughout the entire process whenever I bring my car in. Since finding them I have chosen to direct all my service appointments to them from now on, since they take care of your vehicle and treat it as if it was their own, which is huge! I also chose their car storage for my other vehicle which they offer as well. Shoutout to John P. and all the guys for being awesome and I cannot wait to continue our relationship!
Great service - above and beyondBrad and Nick walked me thru every step of the way of my s7 stage3 kit.cant recommend them enough
Those guys did a great job, Richard was fantastic in helping me choose the right add on’s for my 9ll. Couldn’t be happier. Great team!!!
Always very professional and the absolute best, top notch quality and knowledge from start to finish. John P. Is super helpful and has been my go to guy since I found them a couple years ago. Will certainly recommend!
Awesome place. Was told by Audi Northlake that I needed a new engine for my 2016 S6 for $ 38,000 after EPC light came on at 73,000 miles.Had the car towed to GMP for a second opinion. They thoroughly inspected the car and found that no new engine was needed.They found the twin turbo was defective since the original oil lines clogged up and starved the turbos of oil. This is a known Audi S6 issue that has been published in Technical Bulletins from Audi.GMP Installed new aftermarket turbos on the car with new oil lines that have accessible oil filters in the feed lines to the turbos.Car is running perfect for a fraction of the cost that Audi offered.GMP gained a customer for life!Top notch team of professionals.
Richard and the team do an incredibly professional job regardless of whether the work on the car is minor or major. Wouldn’t take our vehicles anywhere else.
Professional, helpful and friendly. Great at explaining the problem. The only place I take my Audi!
Brought my 2016 Audi S3 to GMP Performance for an APR Stage 1 tune. Called on a whim one day and they fit me into the shop within thirty minutes. The tuning process took about an hour and there was plenty to admire around the shop during that time. The facility is very clean, spacious, and organized and the staff are great to talk to and they completed the experience for me. My S3 was fun before but now it is a BLAST. I have already handed business cards to my family and friends and I will absolutely be back for more. Thanks GMP!
Great place, Great service and Friendly Staff. I had the pleasure of speaking with Even Gmp Advisor and he was the best. He been helping me since October 27th. Was looking around for APR downpipe and I found there website and unfortunately at the moment they didn’t have but he promised to reached back when and of they would get there last few backorder of APR Discontinued downpipe so I can go stage two. He reached out answer all my question and on November 15th I drove down from New York City to get some work done on my VW Golf Gti for November 16th.Nick the Tech was also friendly and awesome guy to talk too.This place is great and I highly recommend it.
Drove from lexington nc to pick up some apr parts. great service
Such a great group of guys (and gal), very product knowledgeable and willing to work with you to achieve whatever direction your wanting to go with your vehicle. Would recommend heavily.
Got my Macan tuned with GMP Lake Norman and I couldn’t be more satisfied! Richard has been very helpful in answering all of my questions. I will be taking my Porsche here for all my servicing needs.
Awesome place, they do great work!
I have been in various aspects of the car business since 1985 and these guys are definitely among the most professional I have ever dealt with. The pricing is fair and the technicians have many combined years of experience. I also respect the fact that they are always striving to expand their offerings and they keep up with an ever-changing technological landscape.
Brad was great. I am not a car person. He explained things to me so I actually understood
Service team very knowledgeable and flexible with my schedule. Made some suggestions I had not considered. Definitely return
I have to say that from helping me choose the right product to procurement from Germany and then the installation, GMP Performance was the right choice. I will most definitely be doing business with them again.
Good customer service, awesome shop.
Love this place, super knowledgeable guys. Above and beyond great customer service. Highly recommend seeing these dudes if u have a Euro and live close.
I have been taking two of my cars to GMP for a few years now (Cayman and a TT) and I have always received top notch service. I have sports cars but they are not track cars and they still treat me as a valued customer even if I’m just coming in for an oil change. I trust them completely with their advice and work more than any other mechanic I’ve worked with. Best in class!
My experience was great with GMP PerformanceExcellent customer serviceI would definitely use them again and refer others as well
Best service in Charlotte, wouldn’t take my GTI anywhere else. Thank you!
Good customer service 👍 Awesome place .
GMP did an excellent job installing Racetech seats in my Cayman. Technician was very conscientious.
Great job- very pleased with the overall service and customer service. They stayed in constant contact, provided photo’s of all work/issues and accurate estimates. Work was done on time and correctly. Mechanic and service manager all followed up to discuss issues.
I had an appointment for 10 o’clock for an oil change on my Porsche Boxster. I was told it would take a max amount of time of 2hr and I ended up leaving at 4:30 in the afternoon. Really nice people there who know their stuff and take good care of you car but 6.5hr for an oil change is unacceptable.
Took my Audi RS3 to GMP Performance to get a capristo exhaust and APR Stage 1. The communication was excellent. John made the process extremely easy and worth the wait. This shop does great work and I could not imagine going anywhere else in the future.
I have nothing but good things to say about these guys. They were professional from the outset with their emails responding to all my questions and going above and beyond. I was an out of town customer and they arranged for all my service to be done in one day. They have a beautiful facility. Worked with me on pricing. Definitely worth the three hour trip. The best part is theyre all just friendly car guys that were excited to hear my cold startup at the end of the day.
Top notch! I had heard great things about GMP from folks around town and they did not disappoint on my Turbo S build. This is a first class operation.Thanks again John and Nick!
Did a great job installing my aftermarket grill on my Audi S6. Fitment was perfect and all sensors and camera fully aligned and calibrated. Super friendly and professional folks who know what they’re doing.
GMP Performance has excellent service and provides professional customer service.
Great service and got me done in time for an event. Thanks guys
Very satisfied with service. Impressed with shop and the level of professionalism amongst the staff. These guys know what they are doing. Would highly recommend.
The service was first rate. They followed up to confirm the appointment, and got me in and out on time! The lobby was comfortable and I was able to use the wifi to work while I waited. I would highly recommend GMP and will go back again!
GMP Performance and service advisor John provided me with excellent next day service. Came for just a fender roll but ended up with a rear end alignment which I didnt know I needed. Thanks so much!
My APR tuned mk6 golf r has been to GMP a few times. Most recently for routine maintenance as well as a kw v3coil over upgrade, paint correction, tint and a couple other odds and ends. Great communication and even better results. The pricing seemed fair too. Can’t imagine bringing my car anywhere else in the Charlotte area.
Excellent shop and mechanics... You cant find any better and more knowledgeable..
I purchased a Porsche GT4 from Chicago and had it shipped directly to GMP performance for some upgrades. I worked with a gentleman by the name of Richard Rollins (upgrade specialist) to determine the best path to take on the upgrades. The car turned out to be incredible. It was delivered to the house today and it is absolutely beautiful. This is the most incredible and knowledgeable company that you can work with for upgrades on a German made car. I really wished the reviews offered an opportunity to give more than 5 stars because I would give them a 10 star rating if they were offered.
Ive had my 2019 GTI tuned APR stage 2 through GMP and any issues or if I dont like something they have adjusted or made something better for me no questions asked!! Friendly and great atmosphere Ill be going back soon for the stage 3 tune! Dont hesitate give them a shot!! Highly recommend
Great aftermarket supplier and installation shop. Had an APR flash done in 2003 on my Audi A4. The ECU fried in 2015 and GMP honored the tune by refreshing the tune on the new ECU. Ive had them do two clutches and a HFC in the car as well. Prices are reasonable and they do it right the first time. Thanks to Russ who helped me recently with the ECU - great guy!
100 % would take my car back there. I had my SQ5 put APR st2, with single pulley and tune. Everything was done professionally and prompt. So happy with the car now!
Loved how much they take care of you here! They aren’t just trying to make money off your ignorance. They let you know what’s important and help find cost efficient ways to do it! Great service, great work!
Very Professional! Polite and easy to work with. Their website is nice and every person I speak to there has always been helpful and courteous and if they dont know the answer- they find it for you.
If youre serious about your investment and want the assurance that your build was done by the best in the business, dont even consider taking your German anywhere else. These guys are the real deal and will help you take your ride to the next level with their unparalleled knowledge and understanding about building a performance auto. Trust GMP to leave you satisfied every time you pull your car out of their shop.
John is very helpful. He is very knowledgeable and gave me good pointers on my future mk6 build. Also the facility is really cool!
Staff is very personable. Everyone has expert knowledge level of their craft. Techs keep you informed throughout the service process. Same high level of quality care for the service of your vehicle as well as the customer experience.
Great people and great service. If you are doing anything with your German vehicle, this is the place you need to visit.They provide everything from customization to maintenance. Their prices are reasonable and they are very happy to discuss options that fit almost any budget.
I was recommended to GMP performance by a friend and they sure did not disappoint. Richard took great care of me and prices were reasonable. Will definitely be getting my care serviced here moving forward.
Cant recommend these guys enough! Ive worked with GMP on a few different projects and its the same consistent result every time. Theres a reason theyve been around since 1975 and have the reputation they do.Richard up in Lake Norman is fantastic. For this particular project i worked with Jason and Matt. Same result. Had them do Capristo downpipes on my 2020 Cayenne Turbo and it turned out great. GMPs deep relationships across the industry allow them to get product quickly. Communication is always spot on. Jason and Matt were in constant contact during the entire process start to finish and got the job done exactly when they said they would.Top notch experience every time! Give them a call.
GMP are stand up guys and I recommend them to many people with German cars. I’ve been using them for my Porsche 996 since I purchased a few years ago. They can handle most of the upkeep that is over my head and are easy to deal with walking through any situation. Straight forward with prices and are more interested in the relationship and quality of workmanship vs. making a fast $. They expect the work to be done right the first time. Showroom and service area are top notch and very clean and organized. I’ve had them help me diagnose items of concern and provide honest answers and they have always been helpful when I’ve stopped over to see them. I look forward to taking all of my German cars to them now and into the future.
HUGE THANK YOU to Cole and John at GMP Performance for the great service experience! Their client and installation service cannot be matched or beat by other performance shops, guaranteed!Stop in at GMP Performance and ask for John, he will provide you with top notch service. If you want flawless installation of your upgrades ask for Cole, he is very knowledgeable and detailed oriented.Again, thank you Cole and John for making my Volkswagen GTI a stealth rocket!
10/10 I cannot speak highly enough of this shop! They did excellent work on my Golf GTI and have stellar customer service. The whole experience from scheduling to pickup was fantastic. They were exceptionally polite and knowledgeable. They worked with my odd schedule and answered my many questions. My car is driving great now and the 2.5 hour drive is well worth it. I will be doing business with them in the future!
The GMP team did a great job for me. I had a new exhaust system installed in my 911 and Im very pleased with it. During that install they also recommended new brake pads and rotors. Not an upsell - I knew I needed them. After everything was installed they ran into an issue with a balky parking brake sensor which prevented them from finishing the job same day. They gave me their loaner car so I could go home, two hours away, and then delivered my car to me the next day (Saturday), working perfectly. Highly recommend these guys - real pros.
John and the GMP gang really know theirs stuff. Im very pleased with my build. 💯
Thanks to John for getting the oil i needed very fast. great place for your automotive needs
Hands down the best place for performance, repair and routine maintenance on ANY car, not to mention a great track-day support resource (rent a pit crew) and automotive storage facility.I love this place. Its a car guys (or gals) heaven IMO.
The worst experience in my life…if you ever go the the Charlotte location…don’t let them run your card over the phone..over charged my bank causing a chain reaction on so many levels in my life….then they turn around and cancel my appointment because I had to put in an claim to stop payment for their mistakes..totally bad experience never wanted to take responsibility for their mistakes just try deflect their mistakes…
Very impressed with the attentiveness and professionalism displayed by all from beginning to end. Will most certainly be doing more business with GMP.
Great experience with GMP... Bought aftermarket exhaust for 2016 Boxster Spyder and had GMP put it on for me... Car sounds great !
Best customer service ever, love my new tune! Definitely coming back for any work I need done
Flawless experience. Russ did a great job. Request for quote was quickly delivered, parts were expedited to help me with a convenient installation due to the fact I was +85 miles away. A loaner vehicle was offered without me asking. Install was completed in time estimated and I picked up my vehicle to head home. Thanks GMP!
4/22/19Its been a couple of months since my first review and I still love going to these guys. They just installed a new set of rims I purchased and I love how my car looks. Again, Michael delivers top notch service as well as the rest of the staff. Any sort of parts or mods I ever decide on, I consider these guys first. They are very knowledgeable. Plus its always wonderful seeing the awesome cars that come through there to get serviced. I work for a dealership and I always refer clients to this shop when installing any after market parts .Everything went great. I was able to get a quote for the springs I was looking at and the installation with no issues at all. Michael got my H&R springs ordered and within a week they were in and I had them installed. He was very knowledgeable and was very helpful. I highly recommend GMP to anyone looking for upgrades to their German vehicle(s). 👍
Very professional staff and great service to boot!!! Awesome facility to wait in...TV, vending machine and cool cars to look at. Been using these guys for years on several cars. Thanks GMP!!!
Worked with Richard for my 2007 z4. He and the entire staff provided fast and clear communication, quality coverage of all issues, transparent pricing; and, ultimately, left my car in perfect condition. They even located the cause of a strange noise that the BMW dealership couldnt explain.Will be going back again in the future.
Was quick and my car feels amazing
Fantastic German auto shop. Everyone is knowledgeable and friendly!!