Made an online purchase as I was unsure if they only did curbside or what. Mind you this was the first time Ive ever been here or had anything from here. I walked into this establishment and was NOT greeted. Ok, fine. But when I said I made an online purchase, the lady behind the counter was rude. She pointed to the direction of where their online orders would be and I guess I looked lost so she proceeded to tell me what order the name was under. I told her and she was like Right there! Those 2 bags.. Im sorry lady, but Ive never been here before and this was already a rough day for me. Bottom line, please work on your customer service. Especially if your product is overpriced and not worth the money. Not recommending to anyone. First and last purchase made.
Great ice cream. Not busy. But way too expensive
Its better than cold stone.
Very sweet customer service they were closing and still took us. Very nice. Great icecream melted way too fast. But oh so yummy ♡
I love getting ice cream from the marble slab. Its my favorite place to get ice cream from. Yesterday however wasnt good at all. I went in and ordered the quart. I always get the cheesecake and ameretto mix and I add mix ins. Well everything went fine until i approached the register to pay. The last time i ordered a pint and she charged me 12 dollars. I wondered why i was being charged so much and i didnt ask for extra. Well I mentioned that i had a coupon for 5 dollars off. She didnt seem to happy when i said that. I gave her my telephone number and she said i dont see a coupon on here. I said thats odd because i have the app on my phone and it shows my coupon. I shown it to her and she asked me to exit out of it. I asked her why would i do that when it clearly says enter phone number to redeem or use a scanner and scan the box on the screen. She then looked at her screen and said oh i lost your transaction. Then she says are you gonna pay and I said I wouldnt come in here amd order ice cream if I wasnt. Then she said what you gonna pay with and I told her cash. She somehow found my transaction and tells me 12 dollars. I said no maam add my coupon. Then she goes Ive never seen you here before and I said yes maam you have. I came here once before at night. Then she says why did you come to this store cant you find another marble slab to go to. Me and the lady in there looked at her like she lost her damn mind. I responded maam this is the closest one to me. Yes i am a black woman and yes I was being discriminated against. She then goes well i think that you need to find another one to go to. I was devastated because in all of the times that Ive gone to a marble slab Ive never been treated the way that I was treated on yesterday. I paid for my ice cream when i shouldve just walked out and went to another one. I will not be going back to that one again. I will drive 30 minutes to another instead of 12 minutes to get treated like trash.
Marble Slab Creamery on Sam Rittenburg Boulevard in West Ashley is a great place for all things tasty ice cream, cakes, and cold treats. I like coming here on a warm day and cooling off with everything that they have to offer. The staff here is very efficient at getting everything ready and is very friendly and helpful when making your order. I have had a really good experience every time I have been here.
Great choices of ice cream
You can have so many different things! Unlimited add ins! Who can resist? I cant.
No wait at all. Staff was very friendly and fast. My kids really liked the milk shakes they ordered and the pricing isn’t bad. Plenty of parking even during rush hour. Definitely coming back.
Best Ice cream in town!
Ice cream is great! Unlimited mix-ins! This place is the reason I got my daughter to have her medicine so I think its fair to say marble slab saves lives.
We loved this place! Reasonably priced, great ice cream and the staff was absolutely delightful! Clean, easy to get to, lots of parking and you get to make whatever flavor combination you want!
I don’t know the young adults name working the evening of February 2, 2018 around 7:00P, but this world could us a few clones of her. I have never seen such a friendly, polite and sweet kid in all my life. She literally could have sold me the store and I would have bought it. Well done, Marble Slab! She truly made me smile when I left your store! Keep it up and you’ll go far in life!! Thank you!
The staff member, who was working by herself today, was friendly and very patient. The shop was nice and clean, and as always, the ice cream was delicious!
Been here a few times. the Ice cream is good waiting time is short. I have only been served by the lady with the short hair. Shes nice but a little anti social. I understand you are there to work but a little conversation doesnt hurt.
When we arrived there was only one employee working. A huge line formed behind us, and I thought our experience was going to be hurried and poor. However, that one employee was friendly, patient, and did an amazing job getting the ice cream out quickly and accurately. It was a great experience with great ice cream.
Always awesome service and ice cream!
These guys are always understaffed. If you go in at the wrong time, you could be waiting for a while to get your ice cream. The people there are really nice, its clear this is a corporate cut to try to keep the place running on a skeleton crew. The ice cream is decent.
Dark chocolate ice cream with strawberries, marshmallows, and Oreos was super yummy. It said all orders for waffle cones included so I picked one with white chocolate on it, and it was very expensive at the end. Also the employee mentioned when she made my ice cream that they were closed, but it was “ok” which was weird because when I paid and left it was still a few minutes before closing time.
Great quality
The icecream and the milkshakes are Soo good and the straws are a little bigger than usual so nothing gets stuck
Great service and nice variety of flavors. Reasonably priced!
The ice cream was very good and the service was great! Will visit again.
This is just a fun quiet place to go to get some quality Ice Cream.
Due to the fact I told her what I wanted and she still messed it up. First and Last time coming there. Experience was horrible and they only had one worker that couldn’t get my order right.
Clean store but outside sitting area was a mess! Excellent choice of flavors. Price not bad, all the toppings you can fit in the cup !
Great ice cream.. however, minuscule amount for the price!
Ice cream was yummy and the two girls there kept the line going like pros!
Delicious Ive cream.
I mean is there any thing else to say about this place... Ice Cream, You scream, We all SCREAM FOR ICE CREAM!! Thats all folks! 🍧🍨🍦
Cold. Creamy fresh toppings . Cones are dipped sprinkled àny way you want . They will mix it together on the marŕble slab. And it was National Ice Cream Dày.
Fast, friendly service. A bit pricey an NO public restroom.
Wide variety of ice creams shakes and cones.friendly service with a smile.
Very good ice cream combos
Get all the toppings (yummy yummy in my tummy)
Full of yummy choices! Love the creamy flavors.
Now thats good ice cream and fresh 👍
Lil crowd but staff handled well...service and ice cream excellent!!!
Excellent... Thanks !We enjoyed our visit.
Great tasting ice cream and waffle cones made in front of you, its on the expensive side of pricing though
Icecream is great and customer service exceptional
Hard to find with GPS
Excellent ice cream and good service!
Gd service
Very slow workers and they are just talking and not working
Excellent ice cream, nuff said
Wonderful concept and very engaged staff
No sugar free ice creams.
Good ice creams.
Lots of options and a wonderful staff.
Awesome and always delicious!
Their add poster says free waffle cones. But manager wanted to charge 99 cents.
Great ice cream
This is our favorite
Way too expensive for the small portion you get, and the ice cream is mediocre at best.
Ice cream is OK, but over priced and you cant get small servings.
Good ice cream
Good place!
Great food
Great ice cream
Marble Slab is the best.
Good ice cream
Great!
Great!
Pretty good