I prefer this store because it is close to home and I want to support local businesses. However, 8 of 9 visits they did not have what I needed. Recently I was after a small paint touch up kit, those ones that pack a small roller and pan in one package, a short connector hose ie one of those 3 foot hoses used to connect an hose reel- really basic hardware store stuff. Nope. None of those on the shelves. But they got all the Christmas stuff! So, off to the big box store, miles away.
Everyone here is always extremely helpful. I work near this location and have to use them all the time. Theyre not as stocked as the big box store like Lowes or Home Depot, and the prices are a few cents higher. But I always go to them when I need something fast and its not worth the gas or time to drive several miles to a larger store.
It only takes one person to ruin your experience. Today and older taller employee was rude and very unhelpful. Was impressed by the GM Doug previously and liked the place with prior business. However, will never use them again. The overall attitude from that one person alone was enough for me to find an alternative place to shop regardless of my needs.
Very nice personnel. Very helpful!Thank you!
The best hardware store I have ever seen. They have everything including the best staff i have ever experienced. Thank you Michelle and Darren.
This place is a joke. I have been there three different times. The first two times I called ahead asking for a part. When O got there the same guy said sorry we don’t carry that. I confronted him and he brushed it off.I drive up here for the 3rd time and they have a dig. On the door saying closed early due to COVID.cleaning. You have all night to clean. Why close the store early.You have been warned. Drive the extra few miles to Lowe’s or Home Depot!!!
Friendly and helpful staff.
Awesome place and glad that is near my office. Good see an old friend today as well.
Consistently helpful staff and who can find even the most obscure bolt size when needed. Awesome location and handy for everyday needs and small projects.
This is one of the best aces Ive ever been to! The owner is great hes informative hes helpful and hes pretty funny! A real joy to come into the store
If you cant find it here, you might not need it. Just sayin
Nice and organized. Workers were helpful.
Very impressed with the cleanliness and orientation of the store.
It was a pleasure....everyone was kind and very helpful!!!
Fantastic! I came in with a list and I was able to get everything on the list. In addition I received personal service. The sales person walked with me all through the store helping me find each item. I will definitely be a return customer!
Nice selection but not to knowledgeable staff. Usually these smaller hardware stores have more helpful people versus the big box stores. This was not the case on my visit. Also, I should have looked at my receipt. I was charged for something completely wrong at probably triple the cost. Not enough to drive back.
Glad they are here for the convenience of hardware and things that are needed off of Clements Ferry Road but some of the staff there are anti Trump and you can feel it when you walk in the door with your Trump hat or shirt on they treat you very rudely dont hardly speak to you dirty looks they give you best president in our lifetime economy jobs you name it. Mark is great we still have the snow flake liberals that work in these places people should do a better job of screening their hires
Love love love the new Ace hardware! The absolute best for paint, Clark and Kensington is awesome and now they carry Benjamin Moore. Everyone is so helpful and knowledgeable. Ace is the place!
Very friendly service here.
Very poor customer service. I purchased a $200 Milwaukee drill and batteries won’t charge. Never used the drill. They had no interest in attempting to assist. Gave me the phone number to Milwaukee. Too bad because it’s a nice store and close to my house. Never returning.
Wow is this one of the nicest hardware stores Ive ever been in! I always prefer Ace to the big box stores, but this one is very large and well put together. It doesnt hurt that its also brand new, too! Keep it up!
Large, easy to access variety of products...plenty of parking up close...friendly, helpful & accommodating staff.
I’ve been trying to visit this store since hearing it opened. My family and I live on Daniel Island so it’s very convenient should I need anything for the house. Well the other day, I needed some fasteners to fix a fence. Stopped in and found everything I needed and then some :). All the aisles were clearly marked and all the employees were friendly.
For such a small place they have everything Im looking for! Great people, great location!
Every time I go there the employees are more then helpful and always go above and beyond to ensure I get what Im looking for...
Very understocked store, geared more towards gardening and such. Been there twice, once for grease and once for hydraulic oil. They didnt have either one.
Good selection and decent prices. Very friendly staff.
Nice new store. Employees were help and friendly. Clean and neat inside. They dont have everything like a builder supply big box store, but they have most of the things that a homeowner might want or need.
They are always so friendly and helpful there. Its worth the drive
Staff is friendly and it’s a super convenient location. They have a great selection of Traeger products.
Very clean, well stocked store. Employees know where everything is and are helpful if you need it.
Very busy talking to other employees not helping with checking people out.
Store nicely stocked, plans to revamt the garden Dept., Associates speak to everyone and ask if customer needs help
Close to home. Friendly staff. Great parking (compared to the big box stores) and 99% of the time they have exactly what I need. What more could you want?
Just like the commercials say helpful hardware folks. Very friendly and got me in and out within 5 minutes
Nice new location, pretty varied if not extensive selection, and friendly staff that werent pushily so.
Glad to have a hardware store on CFR. Staff still learning the store and the owner is still trying to figure out the right stuff to stock. Would likely do well if this location stocked some simple fishing tackle maybe even fresh bait?
Big clean store with VERY helpful staff. Going back for sure.
If they dont have it you dont need it. Friendly staff trained to serve. Good job ACE.
The staff is friendly and tries hard but unfortunately not very knowledgeable. I have been there several times and each time they don’t know what I’m looking for even though they do have it in stock. I’m sure over tike they will improve and this won’t stop me from going back.
Friendly service. Reasonable prices
Growing up Ace Hardware was the only place you could buy building materials and we loved going there. As the years passed on Ace was kinda left behind becuase the stores all began feeling tired and forgotten. It appears they figured this out because the stores have received a much needed facelift. Nice stores with everything you need and unlike Lowes or Home Depot the employees here are glad to help and not hard to find
Spotless new store & excellent customer service 5 stars
Great new hardware store along Clemments Ferry Road. Very helpful location with ongoing construction of road - easy to access & helpful staff for all home improvement projects.
Awesome store! Has a little bit of everything! Friendly staff! LiL was very knowledgeable and helpful!
Seemed a little cramped, looks a lot larger from the outside. Typical Ace hardware.
Love this place, they always help us out for work.
Very helpful staff, clean store and plenty of parking
Not a very good selection of things that you may need for to be a convenience store where its located
Great staff and selection!
Great place to have on Clements Ferry road. Everything you need!!!!
Not big box. Good people here
Great store. Lots to offer.
Very friendly and very convenient.
Best ace hardware store yet
Great store, very helpful
Always friendly and helpful!
Thank you for supporting the locals, we need you.
Great Friendly Fast
Friendly and helpful.
Great new hardware store
Friendly and helpful.
Great customer service
Nice store and staff
Great knowledge and service
Friendly and helpful experience
Very friendly and helpful
AWESOME great staff
Great store!!! Friendly staff!!!
Friendly service
Very helpful
Awessome
Got what I need
Would go again
Convenient
Good, good
I find it Im looking for
Great plase