Overall, I was glad that we were able to get in and out very fast. I wasn’t impressed with the employees just as well as customers not wearing a mask especially with the rise of COVID-19 on a high once again. It just baffles me that the managers haven’t expressed to the employees the importance of wearing their mask for their safety most importantly than anything. They advertise on the doors that if you’re fully vaccinated you have the option to wear a mask or not, but nowadays no one is being truthful about it. So, I pray that they change their tune and reinforce the wearing of the mask until things are resolved.
Cashier with red blonde hair has a nasty passive attitude. Roll the pic the camera back to 9:05pm tonight and see how she places the items in the bag, then proceeds to pick up her phone, and call someone in between transactions. She has an ear piece on and I could hear her talking through the mask. This isn’t the first time I have experience a cashier talking on the phone while helping customers. This is very distasteful, and I also purchased an item off the shelf that was expired May 2021. I will be calling corporate because this staff focus isn’t on the actual task at hand....customers first not personal conversations.
Great staff! Knowledgeable and helpful. The whole team is Great.The selection of wine is awesome and the stir is so well stacked. A go to for me!
Friendly staff clean store good prices
Clean, Good customer service and carry a variety of specialty products
Id be lyin if I gave more stars but it is what it is...plus prices are good, music is better than you would expect
The cashiers are so rude. This the second time I have been treated badly. She put the hamburger buns, and bread in the bag with canned goods, and rice. She threw the bag in the basket so hard the bag tore. I want be back to this store. You all will lose a lot of customers because of the rude cashiers. Without the customers their wont be a foodlion
Nice people Just fit in were you like
Easiest spot to shop. Very cheap stuff. It is not exceptional service and not as big and clean as walmart but it is always the same. In that, you can expect what your going to get. Face masks are not enforced.
Plenty of parking. Short lines. No ATM.
All the refrigerators were broken...This store is gross.
Being from out of town Im glad I pud this place. Well stocked and very friendly staff !
The groceries are super duper cheat. But the staff are not so friendly to people out out town. Like new kid on the block. Kind of each. But it can be only that food Loins. In the neighborhood.
Very helpful personnel in the store to guide us on what to do in Charleston.
Great neighborhood grocery. Friendly people, fast checkout, clean aisles, and the prices cant be beat anywhere on the peninsula. Seafood selection is the only thing Id improve.
Great place to shop.
Cashier was very nice and manager are kind too.
Customer service and checkout was excellent!
The night manager is rude.
This Food Lion on King Street in Charleston is a really good grocery store and one of the few on the Peninsula. I like the location and everything that they have to offer and the deli section really stands out for its delicious and well prepared food. The staff here is really helpful and available to provide assistance when you need it. This is a reliable grocery store.
This is a good store. My wife and I stop theyre often. Theyve got a huge selection and very good prices especially if you use their food Lion card.
FoodLion didnt have any cash in the store at all and I really needed cashback
Food Lion is a great store easy to shop... and has a very sweet manager!!
Convenient, and usually great selection but usually has long lines, maybe get more cashiers.
My go to grocery store. They are willing to call me when an item is out of stock. Great people
Some days its great. Some days its not. Workers are always sweet and helpful. Store mostly has what I need except when theres a deal it sells out fast. Store is ok clean inside and sum panhandling outside everytime
Good service and friendly staff, glad to have this place in my neighborhood.
Store is well stocked & very clean inside.Staff are very friendly & really no waiting time in checkouts.Great store to shop at especially on sales & Bogo Days.Save, save & more saving on their kiosk coupon machine inside store on top of the great deals.Love using their APP so I can transfer store coupons for even more savings & no coupon clippings needed :)
The Managers are awesome & most of the cashier are very friendly.
The people were very friendly, the service was very good. Fed everything I needed, and some items were a little bit less expensive than I expected! All the employees are following the covid-19 guidelines for wearing masks
Employee was very rude, literally ignored me, and once i was like um ma’am i need help she snapped at me and was unhelpful and had a terrible attitude
Wow....surprisingly well stocked and clean.years ago...my local Food Lion in Spring Hill, Florida...was a dive
The store is clean, neat and well stocked. The cashiers are friendly and helpful.
Its a nice store. They are located downtown off of meeting street. But the parking lot floods when it rains and Ive seen trash everywhere on the outside a few times before. Definitely not somewhere I would shop. Only if its an emergency
Easy in and fast check out.
I love Food Lion, they were the only store that sold the Willy Wonka Bars. Some of the staff here is to be desired. The staff that do have that great customer service, they dont work them like that. The store is very clean, they run out of my favorite items here lately. Im feeling some type of way.
Great customer service. Shopping carts are wiped down for you upon entering.
Im basically here a lot, its a great food lion
Great selection and prices
Friendly service. Clean store
The store has been remodeled, and its starting to look nicer.
Great grocy store. Has a little bit of everything other than food. Great prices any there are loyalty card is really good. Friendly and courteous staff. Usually not a long line. Express line really fast.
Great place very clean.
If you ever need disappoint in your day, just go to food lion on king st. dont ever come here looking for fried chicken. And you can be sure that if there is a good sale in the meat department, they wont have what you want either. What a waste of time.
Great place to shop for food !
Really good service was great store was really clean
Its one of the most convenient store I can find in the area. And I work in there too. So we do carry most everything you should need of a grocery. Its quality, variety and very affordable too. So whenever your in the area come by and Ill be happy to serve you as an customer associate. Thank you!
Seriously the busiest bathroom in Charleston.
Best food lion ever complete staff is the greatest, friendliest, and cashier are always awesome
Love this store! Always fresh produce, fresh meat, and great service. Folks are missing out by not shopping here with all the low prices they have. They need more carts for there store.
I love shopping here customer service is on 1000 😘♥️♥️♥️♥️
Clean Store! Great Staff! You will find some of the best prices here and some of the friendliest folks in all of Charleston. The store has been through some management but you can see the positive change that has occurred with the most recent managers. There a new face to the staff everyday which means s growth!
Give the manager of this store a raise. Not only is he one of the kindest people I’ve ever met but he truly cares about making the people happy. Always have a smile on his face and expects his staff to do the same.
Ok
The renovations are turning out great. I didnt have to wait in line forever. Good changes!!🌀👍👍
My new favorite place to shop! Fresh produce, great services always. Cashier Regina was so pleasant. Registers were all open n someone was even directing us where to go! Jennifer was her name.
Friendly group of people. Great deals. Always clean. Meat department had Beyond Burgers! Only place that I can find them at. Manager told me about Food Lion app and how I can save more money.
Friendly staff, great prices! Store use to have folks hanging outside but that has changed. Deli has the best chicken in town. And Cashiers have gotten some speed finally. I can finally start back shopping here! Good by Expensive Teether
Very clean. Really good prices. I shop there often.
Great Store! Finally got my MVP card. They have paper applications folks. Everyone else make you use that darn machine. They also have an app, and it saved me 3 dollars making my milk .91 cents! Love this store and the people in it. I’m sure that Pamela Kinloch person was talking about the customer service line. Sometimes that long can be very long. Everyone uses them to pay bill and play lottery. Maybe they should get a vending machine for lottery at the location
This was my first and last time here. I had the worst customer service experience. The staff is incredibly rude. Ive never experienced attitudes like this at any food lion. Take your money elsewhere. Just rude. Customer service reps need to understand that youre here for me, not the other way around. Your money comes from the food your customers purchase. Try treating them with respect. Not to mention the parking lot has people just standing around. I didnt feel comfortable or at ease shopping here and I will never come here again.
Its all good
Terrible produce. Terrible selection. ALWAYS ten minute minimum in check out. I just watched the manager walk up to a register with six people in line, transfer the cashier to an adjacent register, then walk away. Even if there is some corporate excuse for this nonsense, it looks like TERRIBLE customer service. If there are 3 people in each line, open every register. Period.Businesses that refuse to fully staff their establishments deserve to be fined cruel amounts. Staff the store. Hire the community. Lower unemployment numbers. Then, more people in the community can afford more and better products,and your store makes more money.If you want to be IN the community, you should be a PART OF the community...not just a leech.
Love this place! Make over is finally completed! Store associates are very kind, they have everything you need and must I say they keep every register open during the peak hours!
The trash needs to be emptied. It was overflowing for at least 2days. Other wise pleasant staff.
Great prices and adequate cashiers for the customers
Very friendly and helpful staff. They need more competitive prices
I happen to know in reference the last review that was posted. This store experienced the same thing everyone else experienced. The trucks they get come from NORTH CAROLINA. There was a hurricane. If their warehouses are shut down because they cannot get trucks out. How do you expect them to have items on their shelves. They are rebuilding just as fast as they can. Have a little patience.
Great customer service.ppl are very nice
Food Lion of Kings Plaza Charleston address the local community needs. The staff and local managers will always make real time adjustments to meet each and everyone of their customers. Ever since the start of the franchise they have remained loyal to the local area, which kinda makes them a great place for meeting old long lost acquaintances.
It was clean the associates was friendly and helpful meats and produce was fresh. It was handicapped accessible.
Good prices. Mediocre produce, meats. Deli and bakery are substandard. Some organic options. Parking lot is consistently dirty. Staff is typically pleasant. This place consistently stirs up a lot of feelings from the neighborhood. It serves the needs of many, but not all that well.
I live around the corner so its very convenient and cheap prices and the have a great meat department
I like Food Lion but this store is not one of the best. The good part is that it is here and accessable to Downtown.
This is the greatest supermarket in South Carolina. The prices, kind clerks but most of all the cleanliness.
They have awesome sales on there products
This Food lion has some nice employees.
A good place to shop. Diverse. Low prices. Friendly atmosphere
Glad to know theres food lion here but, unlike Norfolk Virginia, we are missing the packages of Silver Fish (fine tiny white fish) good for fying with flour and eggs for Fish Torta and we look forward theyd find a way to make such Silver Fish available here for our shopping. Good catch for many things though. We enjoy wheeling our cart around.
Decent place. Small but lot of varieties in the items. Good for quick and cheap shopping.
I like this Food Lion, it has come a very long way since I first visited over 5 years ago. Although the parking lot is a bit sketchy, the staff are pleasant and helpful. The prices are way better than Harris Tetter. Its a clean store and I always get what I need.
Its like shopping at homeAnd very clean also.
Great atmsopshere. Food lion is my choice for grocery shopping.
Sure has improved nice ailes plenty of stuf.just need faster register service.f the front desk people are always present now.just need faster register service.
This place is pretty good for most things. Best time to shop is in the morning. Worst time is right before closing.
Selection stunk!
Great prices, friendly staff.
Timing is everything at this Food Lion. Shop midmorning and you can be in and out in no time. Otherwise, bring a book to read while you wait. Some of the staff are friendly but dont expect the kind of customer service you get at Publix. I have been a customer since 2001 and have seen the place improve in many ways. I frequently score great deals on meat and ice cream (what more does one need? Ha ha) but wish they would give the cleanliness of the parking lot higher priority. Prices and location mean I will continue to be a regular there.
My visit today was a good one the cashier was very polite and fast. Thank you
Great Store! New Management team is awesome! Progressive Change is being seen here!
Terrible service & horrible attitudes. Feels like a horribly maintained Walmart.
Just got conned out of $10 by a light handed cashier called manager over she was of no help! I guess they decided to split it at the end of shift. Were in a pandemic people if u needed 10 bucks tht bad all you had to do was ask.
Sometimes too crowded but most of all the employees there are very respectful & friendly
The service was painless ( right in/right out) for a lunch hour.
Nice store and have nice workers downtown store
Good Lord. What can I possibly say that will dissuade everyone from the convenience of the only grocery store in the upper peninsula? Well, for starters, dont expect warm and inviting customer service. Secondly, dont expect to grab convenience items quickly as there are never enough open registers and the ones that are open are miserably slow. So, do you need that cheese, bread, veggie, or beer? Usually the answer is no if Food Lion on King is the option. November of 2018 and the WestEdge Publix cannot come soon enough!
Good. Sometimes very slow.. Dont mind waiting always but seems to be a pattern. Friendly staff. Low prices. Assortment of options.
Horrible customer service. i once had a cashier there catch the worst attitude with me because i didnt look happy about going back to my car to get my ID. my facial expressions should not dictate your service. (btw my face had nothing to do with her carding me. my son was also throwing a tantrum in the store) she then proceeded to talk junk to me in front of her manager who also didnt care and she threw my pack of cigarrattes towards me. i just grabbed my cigarrettes and said thankyou and walked out. that was a few years ago... i never reported but ill never forget it either. I dont think they care too much about their customers