Good work. The mechanic forgets to put new sticker for next oil change.

Pretty decent place. They solved my problem in no time.

They are very honest and has great customer service.

If u want poor quality service and no guarantee on there work and get 30 miles away and car brakes down the owner will say he does not guarantee his work I expected more horriable experience

Amazing experience! The first time a trip to the mechanic has been enjoyable.

It’s simply unacceptable for none of the employees to wear a face mask. Whether you believe in the virus or not, this is a pandemic and it’s so irresponsible for you to show no concern for the health and safety of customers.Also, I was treated very rudely when I needed simple questions answered. Zero respect. Won’t be coming back.

I have gone to East Franklin Car Care for over 20 years. Most of that time I was driving a pretty old car and I depended completely to take care of whatever needed fixing. They have consistently provided excellent service and dependability and I have never been charged more than I should be . When I finally got a new car I kept going there as opposed to the dealership because I trust them completely not to take advantage of my lack of expertise with car maintenance. I also like the fact that it is a family run business. You cant go wrong at Reagans.

Been going there for years. Theyve always helped me with my many vehicles. They provide great immediate service for a fair price. Always willing to help me out. I wouldnt go anywhere else. I really appreciate their family run business.

GREAT SERVICE!

I have been doing business here for over 5 years now. I cant even express in writing how much I love doing business here. Its a family owned business, good down to earth people that you just enjoy being around. Their prices are competitive and their service is top notch. I read a review where I guy complained that they told him that his vehicle would be ready in about a hour but he was upset that they didnt call him in a hour and gave them a bad review. What!!?? If they tell you it will be ready in about a hour just go by because it will be ready in about a hour. I will do business at this store as long as I live in the area and still breathing. Do yourself a favor and bring your business here also.

I took my car there for an oil change. Not only did I find the previous mileage sticker in my door but I also had my tire pressure light come on after the visit. A few days later I had the protective cover on my car fall down while I was driving which xould have ended horribly. I was apprehensive about this place anyway. They overcharged me for my oil change. I dropped my car off at 11:30 a.m., never got a call that it was ready so at 3p.m. I walked over and it smelled like a marijuana factory in there. I would not ever recommend anyone to waste their money at this place.

Great family owned Auto shop!! Always there to help.

Stopped by for a car inspection and they had me in and out.

Always friendly and accurate

Overpriced, inefficient, and terrible customer service. Beware.I used to come here for oil changes. Theyre sometimes pretty busy, so Id ask how long itll take. In my experience they pretend they are less busy than they actually are, just to get more business. The one time I pointed out it took 3 hours instead of the 1 hour it promised, the person working there yelled at me, disrespected me, and told me my business wasnt welcome. I dont think thats good customer service. I suggest seeking business elsewhere.Suggestion for the business:-Be more polite to customers-Its okay to say you dont know how long a service is going to take. Please dont lie to customers and say something you cant follow through on.

Quality service, trusted auto repair folks!

Great place for NC inspection.

East Franklin Car Care is good