Extremely happy with the service I received from the shop thus far. Tim was very knowledgeable of all the details for the suspension lift, tire installation, alignment, and process. Reasonably priced parts were ordered and came in as expected less than a week and they were able to get me on the schedule immediately and had it all done within a day and a half just in time for a trip to the OBX. They had no problems installing the rims, tires, and quick disconnects that I had already revived from online orders, which is normally frowned upon at other shops. I love the work that was done and it has performed flawlessly on the beach and drives smooth as butter on the highway. Looking forward to the complimentary checkup after 500 miles at some point in the coming week or so and would recommend them to anyone.Details of all parts installed:* 2.5 Rubicon Express Lift* Old Man Emu steering stabilizer w/relocation bracket* 305/70R17 Nitto Terra Grappler x5* RockTrix RT112 17x9 -12 offset rims x5* JKS quick disconnects
After searching for a place that was knowledgeable on working on a trucks with lift kits I came across HiTech Auto and after reading their reviews from other customers it encouraged me to drive an hour and 1/2 to give them a shot. Due to my demanding career, travel time and their operational hours, for the first time ever, I dropped my truck off utilizing a night drop without actually meeting or previously knowing the techs. My truck is on a 6inch lift, with over 200k miles, buts its a V8* Toyota Tundra known for being bullet proof as long as the right techs keep things running smooth. Originally the Toyota dealer quoted me $3,333 to do a steering rack replacement, but after receiving a call Raul the next morning I actually had leaking shocks, valve cover gaskets, worn control arms amongst a few recommended service maintenance items. Fast forward to returning the truck a couple times for normal wear and tear items and repairs, each time Raul and his team has gone above the call of duty to ensure that I was in good hands. My truck now drives better than ever! Although the travel time to their shop is a bit brutal for me, their knowledge and efforts to earn the customers satisfaction is worth every mile it takes to get there. If your looking for a great place to service your lifted trucks, Raul and the Hi-Tech Auto Team have earned my trust........ If I could give them10 starts I would.........Im a customer for life!!!
I was looking for a place to install a set of Bilstein front struts on my F150. Several places refused to use user-provided parts or were booking months in advance. Tim got me in & out within the week. Great communication & service!
These guys are awesome! I was in the market for a new mechanic for my Toyota FJ after my old shop closed down. I believe it was Raul working on fixing up a busted rear differential. He did a fantastic job, and Tim is as top notch as they come for helping facilitate great customer service. Recommend them 10/10!
Carl and his staff did a great job. The job was done quickly and done right. No surprises and the cost was reasonable. They did a complete inspection of the vehicle and sent me a link to view photos and descriptions of the suggested services. I am normally pretty skeptical of most auto repair shops but I have to give High-Tech Auto and Truck Center two thumbs up.
My boyfriend and I love the guys at High Tech! Theyre very knowledgeable and friendly, do great work in very quick turnaround time for a reasonable price. We bring our lifted Dodge RAM 1500 and Jeep Wranglers here and they always take very good care of them. Tim is especially helpful at explaining their reports and whats going on/what needs to be fixed since im not super familiar with car parts or repairs. 10/10 Highly recommend!
Decided to replace the stock wheels and tires on my ‘21 4Runner. Initial consultation with Raul was informative and his tire recommendations were spot on. They ordered the wheels and tires, which both arrived within a week. Raul and his team squeezed me in on a busy Friday so I could enjoy the new wheels ASAP. They took great care of my truck, even carefully loading my old wheels/tires into the truck at my request. Great install, no issues. Highly recommend this shop....they’ve certainly earned my future business.
The team at High Tech are awesome! Took my Silverado in for a lift install and tire mount/alignment and they did a great job! The communication from Tim was great! Really appreciate their work!
Started using these folks again now that I’m back in the area. I have to say, their attention to detail and their customer service is PHENOMENAL!!! No one does what they’re doing with their service and follow up to ensure customer satisfaction!!! You’ve got to experience it for yourself. Surprised me! I had them do routine maintenance and then I threw them some custom work on my truck. They EXCEEDED my expectations!!! I’m a customer for life!!!
Very knowledgeable and recommendations were quality and value focused. Professional job - work done until resolved to customer satisfaction
High-Tech does high-quality, professional work and they are equipped with a very knowledgeable and accommodating staff. They work on a myriad of trucks and cars, but I brought my 3rd-gen 4Runner in for some upgrades and maintenance (new suspension and lift, bumper, and some engine work) - it was very reassuring that they have Raul on staff, who specializes in Toyota trucks. Needless to say, they did an awesome job - ordered all the parts I wanted / they recommended.Highly recommended!
Carl and team did a great job getting me on the road quickly. Great service!
Tim and his team were nothing but a pleasure to work with. I will be back for all my 4x4 needs no doubt. After dealing with Tim he’s made me a lifetime customer. Truly appreciate the time and effort.
It was my first time bring commercial truck in for Safety inspection. They were very helpful, in letting me know what inspections were needed for a truck that size. They were timely in getting it done. And were able to repair a couple of items, to make sure the truck passed inspection. I look forward to returning next year for the annual inspection.
I cannot say enough good things about High-Tech Auto. I brought in my 96 Bronco that needed massive amounts of work. They responded. Raul was extremely helpful and very responsive. When I received the estimate and repairs needed, he walked me around the truck and showed me first hand what needed to be fixed. He would tell me what needed to be done and what could wait until later. I feel that most repair shops would try to take advantage of you and up sell at every corner. I never felt pressured into buying something or felt like I was being taken advantage of. Their customer service and attention to detail is bar-none! They have made a life long customer in me. As well as Raul, I would also like to thank Tim and Gloria for their AMAZING attention to detail, patience and willingness to go the extra mile. I cannot express enough that you would be doing yourself a dis-service if you to you truck anywhere else.
Great customer experience. The team were very knowledgeable and accommodating to my requests.
I cannot write enough so I will keep it somewhat short. Drove to High Tech for an alignment on my 2009 Dodge Ram 1500. I must say no one could get it right. The techs at High Tech spent an entire day working it and NAILED IT. They also discovered my rack and pinion was leaking and recommended it be replaced, absolutely I said. Not pushy, not over priced and INTEGRITY is one of their concerns--imagine that!! I will be returning to have suspension work done. Customer for Life. AWESOME Shop. Go see Tim Burns, very professional, knowledgeable and genuinely cares! Highly HIGHLY recommended. Felix G., South Riding, Va.
Everytime I drop my truck off I know it’s in good hands. Thanks to the staff there. Tim and Taylor always provide the best customer service. They go above and beyond for there customers too.-Felton
Good team, great work and willing to go the extra mile. They are not the cheapest shop in town but you can rely upon their work. Tim is great to work with as our the other team members.
Got new brakes installed on my truck, very satisfied. Had a new stud/lug installed as well. Excellent service as always!
The fact they give you 24 month Guarantee or 24.000 miles says it all. One gets what they pay for. Thank you Raul Palante!
High- Tech is the place to go for all of your vehicle needs. Their not only friendly but theyre fast, thorough, and always do great work!
I have taken my Xterra down to High Tech for a while now. Theyve done everything Ive asked, from the mundane to the custom. I had them install my custom lift kit, pieced together by me, complete with light welding on the frame for the remote reservoir mounts. When the threaded inserts in the frame spun loose from work I was doing they came to my rescue with a custom fix. Recently I had them install new diff gears in both differentials and couldnt be happier with the results. They have no problem dealing with my armor and aftermarket bumpers and are happy to tackle any issue I bring in to them. I recommend them to all my friends. You cant go wrong with the quality of the service and professional attention you get at High Tech Auto!
Words cannot describe the level of customer service this place gives--a dying skill among todays businesses. Their prices are also very reasonable. Their Toyota specialist, Raul, is an artist...attentive to every detail. I brought my new 2020 Toyota 4runner Venture to High-Tech Auto and Truck Center for a suspension upgrade. Raul carefully worked through options & considerations with the KDSS system I had and custom fit the larger tires (285/70/17s). He regularly follows up to ensure the vehicle is operating properly. If youre looking for a place to take your precious off-road baby, this is it. Because this vehicle is my daily driver, I trust them with both my car and my safety. I recommend them to all of my friends
Wonderful customer service, very knowledgeable of my truck and the setup I wanted, and top notch tech service. Would highly recommend Tim and his team anytime, and definitely will be going back for future needs.
Weve been getting our lifted Xterra serviced here for years and its one of the few places wed trust to do the complicated stuff. Labor costs are a bit high but you definitely get what you pay for, especially if you have a lifted truck. They are also super accommodating if you ask them to tackle a weird project or letting you bring your own parts in. Very honest business and everyone there is so friendly!
I did trust you guys because you have such a good recommendation on the website.But I am very disappointed and frustrated now, because my Jeep still has same problems and I had to pay more than $600, including number of Uber rides. You had my Jeep for three days total, but you couldn’t fix it right.I don’t know what I should do now.
If you have a truck or jeep... bring it here! Best place I have found, they worked on my lifted truck and were very honest by not tacking on things that didnt need to be fixed and understood what I can physically fix myself and told me I could replace the rear shocks myself basically talking themselves out of more money from me. They were also on time or early and very convenient white drop offs and pick ups. Also Tim is an amazing employee!!!
Absolutely INCREDIBLE customer service and work done! Could not be happier with the overall experience and not only would I go back to have more work done I would happily recommend them to friends and family. From the time I walked in with my new 2018 Jeep JL Rubicon Unlimited and worked with Joey I knew it would be a great experience. It is clear Joey really knows what he is doing and knew about differences with the new JL model. He was very helpful walking the vehicle and talking about what I wanted, finding options with some aftermarket JL items, especially with those not in stock at some places and even managed to get MOPAR parts in a short period of time that initially we were getting an undefined period of time it could take to get in given the new JL model year. Joey also made me solid quality recommendations that saved me money which was even more appreciated. From the time we started moving forward, ordering parts, doing the work, and finishing up the communication was absolutely fantastic and top notch. Also, throughout all of this Susan up front was unbelievable. She was extremely responsive, kept on top of everything, and always ensured I was kept up to date. She has just an incredible customer service focus and a wonderful personality and attitude that really adds to the overall experience and managing the process. Also, just loved to hear the excitement and passion she has for her job and learning. On top of all this, the owner also came out and thanked me for the business when I picked up my Jeep. By no means a requirement but clearly, he sets the tone and example there and it shows, I greatly appreciated him doing so. I dare say I have never had a better experience in the auto industry and having work done on a vehicle. I felt the prices were fair and most importantly I appreciated the quality of people there doing the work. For my JLUR the following work was done: lift, new wheels and 35” tires, winch/etc., magnaflow exhaust, RKR bars, HD tail gate system.
Great shop! Took my lifted Jeep Wrangler (TJ) in for an alignment at the recommendation of some longtime members of a local jeep club. Both Tim and Raul were great when it came to professionalism and customer-service. The quality of the work was evident and the alignment was done right. I look forward to using the shop in the future for other work and will highly recommend High-Tech Auto and Truck Center to others in the future.
Very professional and straightforward. Knowledgeable and courteous. Tim is a pleasure to work with.
The service was excellent. Tim was my service advisor and once again kept me updated about what needed to be done, nothing extra. I recommended this shop to my friends.
Repair of broken and worn out parts of the lift kit on my Jeep Wrangler. Did an excellent job in short amount of time at a reasonable price. Will definitely return to High-Tech Auto and Truck Center for future repair and maintenance needs.
Ive had High-Tech do some custom work on my truck this year to include general maintenance. They are extremely professional, timely and do impeccable work. Highly recommend!
I worked with Tim and His team did great Job. They have completed the job as i was expecting and very professional.
Took my Wrangler in for a full alignment after installing a lift. Excellent service! They adjusted / tweaked my adjustable control arms and track bars to ensure I was completely aligned and back to factory specs. Everyone I talked to or worked with was extremely friendly and nice. My appointment was at 8am and they took me very promptly at 8am.Would highly recommend if you have a modified off-road vehicle (or any vehicle for that matter) and need work done!
It was great to work with these guys out our Sportsmobile. They did the most through job out of anyone we’ve ever taken it to, to ensure things were in great working order. It’s a very complicated conversion RV/camper van with a ton of customizations from two previous owners. They were able to troubleshoot some very difficult electrical issues that ran throughout the van.
Tim and Raul were top-notch when it came to professionalism and customer-service. They took the time to explain the repairs and modifications that were being done, much appreciated on my part. They do great work on older Broncos(I found them on a Bronco blog) and respected the vehicle and took great care of it. Additionally, they truly respected their trade and it showed in the quality of their work.
Carl, the level of service I received from your knowledgeable and professional staff Eliot, Raul, and Tim was outstanding. As long as I own my 2017 Jeep Wangler Big Bear you will have my business. From ordering my parts for my wheels, tires, and lift kit your team make it super easy and the advice your team provided was simply the best for a new Jeep owner. Your staff didn’t try to oversell me on things I didn’t need and based on my research your staff recommendations were spot on. My new Jeep looks great and drives even better. Mike
Service is always very good. Communication is good. Costs are always competitive and fair.
High-Tech Auto is the only one I trust with my Wrangler. They are known for their expertise with Jeeps and old customized beaters like mine need someone knowledge enough to fix them correctly the first time. It also helps that they are the only ones within driving range that are willing to work on customized vehicles. Kudos to Raul and staff for outstanding service!
I’ve used high tech twice now. First was to install skid plates on my lifted Tacoma TRD Off Road. I ordered the skid plates from a 3rd party. High tech was happy to install and reroute exhaust as needed. Other places refused to install unless they sold the items. High tech not only accommodated, but did a stellar job with the install. Second visit was for a road force balance with alignment. My lifted Taco finally drives straight with no vibration!Couldn’t be happier with their service!
I take good care of my truck and the folks at High Tech Auto and Truck are top notch. Eliot my customer service rep is a rock star. He is always professional, knowledgeable and provides five star service from the time you explain what you need through pick up of your vehicle. Joey is a master mechanic and always takes care of my truck keeping it in tip top shape. I can’t say enough about the great service at High Tech. I recommend them often. Thanks guys.
Great quality frame repair, no question about it!
Had my 95 Ranger in for some much needed TLC. Tim and team were great with some recommendations on keeping it running smooth for another 25 years.
High-Tech did a great job upgrading our Jeep. Raul was very helpful and knowledgeable. I was skeptical when I was told how long it would take for parts to arrive and how long it would take for install. However, everything was on time or early. The finished product was perfect. I am already planning another upgrade project with High-Tech on another vehicle.
I’m ecstatic to have discovered High-Tech. Everything from the first phone call, to the drop off, service and pickup was outstanding. I can’t recommend this place enough, and will definitely be continuing to service my vehicle with them from now on!
Recently had some work done on my truck at High Tech. This was a long time planned customization which required planning and some trial and error to ensure that the vision worked as expected. The personnel at High Tech helps along the way and despite the extending parts accrual time (20 weeks for all carbon fiber parts to arrive), interaction was always there.I would highly recommend this shop for work on your truck.
As always the team at High Tech did not disappoint, they were quick to identify issues on my Jeep that needed addressed and fixed them quickly at a reasonable price. I love the recommendations for upgrades and this shops technicians know their Jeep’s. I will continue to get any suspension lift work done here.
I recently had High Tech Auto and Truck Center install a lift, headers, exhaust and some general maintenance on my 1979 Chevy Blazer. I had checked out a few other shops but eventually entrusted High Tech Auto to preform the work On my Blazer. Most of my communication was with Eliot. He was professional and honest throughout the entire process. The day I dropped of my truck, Eliot walked me through their garage and introduced me to the technician who would be working on my Blazer. He also went with me on the test drive when I picked it up to ensure I was completely satisfied, which I was. I will be using High Tech Auto in the future and would recommend them to anyone who wants quality work done on their vehicle.Adam B.
Ive had my Jeep Wrangler into High Tech for upgrades/mods twice now: Once for new wheels & tires, and most recently for a new suspension & lift. Theyve done an outstanding job both times; but beyond that the team went the extra mile to make sure I was happy with the work from an over-all perspective. Eliot recommended a couple of entirely appropriate low-to-no cost tweaks and fixes that ultimately ensured I was getting the best life and use out of my investment. I appreciated the extra effort: Great knowledge and service, and on time.
Always good service!
The team at Hi-Tech does a great job! They are very knowledgable and spend the time to discuss your vehicle and your specific needs and concerns!
Extremely happy,Went to Hi-Tech back in December for an oil change and tire rotation of my existing wheel setup, Gear 20x9s and Nitto 35x12.5s. (I am running a Rough Country 6 inch lift) After talking to Joe about possibly upgrading my wheel setup. I was immediately taken aback by Joes attention to detail and his customer service skills were simply superb. Joe gave me some great insight about my truck and gave me some really great information to take home with me for some additional reading. Needless to say I told Joe I would be back in the spring for some new wheels and tires. So I showed up in a few weeks ago and having decided on the black Fuel Cleavers 20x12s and Nitto Ridge Grappler 37x12.5s, I am one happy man. My truck rides excellent, and as far as the look of it, well look for yourself. I will definitely be back to see Joe in the fall for a cat back exhaust upgrade. Nothing but love for Hi-Tech. And if anybody needs customization or upgrades, I highly recommend talking to Joe!
I found High-Tech Auto a little over a year ago and what captured me as a customer from Day 1 was Susan at the front desk. Her welcoming personality, her professionalism on the phone, thoroughness and above all else kindness and patience with customers (some obstinate) was impressive. Moving forward, I met the technician, who I believe is the master of all technicians, Joey. He is thorough. He comes out and doesn’t BS and gives you the straight on the diagnosis of your vehicle, mine happens to be a Hummer H2, and he takes care of it like I have for 17years. The management and owner seem nice and diligent but I put my trust in the people that keep me coming back... Susan and Joey. So thank you for your loyalty, thank you for not pulling the wool over my eyes, and thank you for always taking care of my vehicles in an honest way, which is extremely hard to find!!!
Joe and Elliott were easy to work with and were very professional without being pushy about the work. During our project, Joe reworked several estimates and thoroughly explained each one until I was satisfied. High-Tech Auto’s approach in this manner made the project feel more collaborative rather than me just being told what work I “needed”. It was a refreshing approach and feel to auto/truck servicing. I will undoubtedly send any/all my friends looking for reliable and professional auto work to High-Tech Auto in the future. Thanks for the work, and I am very happy with the look and function of my truck. I’ll see you in the future for sure.
I needed something done quickly and they made it happen for me. Done quickly and correctly. Couldnt ask for more.
Amazing service!!! Gave me great feedback on what was happening with my vehicle.
My first experience with High-Tech was back in 2014, when I had them lift my 2012 Jeep Wrangler and upgrade the tires and wheels. The quality of both the work and the customer service was outstanding and I knew I’d be back. Last week, I had High-Tech put new tires on the Jeep and once again, the service was excellent! Elliot and Susan were so friendly and attentive and they made me feel like I was a regular in the shop. 😊 The service took just as long as they estimated it would, which was actually way quicker than I expected. If I ever want other modifications or when I need tires again, I won’t go anywhere but High-Tech! I absolutely recommend them for any of your auto service needs!
Absolutely phenomenal service! Work was as promised, on time, under cost estimate and professionally accomplished. This is the BEST service center I have taken my 2002 Jeep TJ. I highly recommend and trust them High-Tech for any and all Jeep services, upgrades, or modifications.
Thank you HighTech for taking such fantastic care of my beloved Penelope!! I feel safe and confident and know exactly what I need to do to keep her happy and healthy and on the road.The loaner car was invaluable. You have earned our business for the long haul. ❤🦄❤
I like to take good care of my truck, but have run into problems in the past with other shops including the dealership where I bought it. I appreciate the great service I had at Hi-Tech Auto. They installed new shocks and struts on my truck, and I am very happy with the results.I Highly recommend Hi-Tech Auto. I will be taking my vehicle there from now on. Paul R.
Fast. Professional. The best customer service and communication I’ve ever had.Elliot, Susan and I forgot the other guys name but they were all super cool and on the ball.As for my Jeep! Stoked on the amount of awesome upgrades. This is the place to go
Amazing experience with High-tech. Took my Jeep Wrangler to them with a laundry list of problems and it was all done in a few days. Susan at the front desk was more than willing to work with my schedule and the rest of the staff was more than helpful throughout every step of the repair process. The loaner car provided was a life saver! The work is fairly priced, but the peace of mind from working with High-tech is priceless.
I have been a customer for over 30 years. I have always been pleased with my repairs at High Tech, but this time I am over the moon pleased. Where else can you go, get a quote, and pay $400 LESS than the quote?? These guys/gals are honest, and I will continue to be a customer. Thanks everyone!
I tow a large boat. I’ve used Hi-Tech twice in the last five years to upgrade the suspension and lighting on my Sequoia. Air bag assists in the rear, heavy duty shocks, and Rigid spot and flood lights front and rear. Their work has been first-class. Clean, smart, durable. I like all the people I’ve dealt with. They are friendly, responsive, and they know their stuff. It’s a bit of a drive from Arlington, but well worth the trip to get the work done right.
Excellent staff and customer service. Eliot was extremely transparent with me, communication was thorough and timely, and he ensured to explained everything that was going on, or discovered, with my vehicle.Additionally he assisted by providing multiple options for my clutch, rather than just try to sell me the most expensive service.This was my first experience with High Tech and I will definitely be a repeat customer.
Ive been dealing with high tech auto and truck for about 3 years now. They never disappoint they always go out of their way. very friendly prompt and professional. very clean well-organized shop. I live in Culpeper Va But I do the drive to Chantilly Va Because I know I will always get a first class job done on my Trucks / Vans At A Fair Price.. Great Group Of People Who Really Care And Understand What Your Trying To Achieve With Your Vehicle Hands Down There A 10 In My Book . Michael Jones.
Brought in my Grand Cherokee EcoDiesel for an unbearable noise that was present in all driving situations. Susan was very kind on the phone in scheduling me in as soon as possible, and promising the best care. The team at High-Tech were extremely thorough with the vehicle, using an app to take photos of all relevant aspects of my Jeep, and uncovered the issue within a matter of hours. I had the chance to talk with the tech about the issue, to which he (Billy) was very forthcoming and walked me through the methodology to uncover the issue.I definitely would (and will) recommend High-Tech to everyone. They know their stuff and have great prices to boot. Excellent experience.
Money well spent. I waited for 3 weeks to fill out a survey to see if there were going to be any glitches and the repairs keep performing like new... I couldnt be happier. Thank you High-Tech crew!!!
Excellent all-around service center and 4x4 specialist.I worked with Eliot to install a suspension replacement and lift for my GX470. This truck has an airbag system that makes the work more complicated, and High-Tech was able to easily handle all the details of converting from the original system and installing a full suspension and new wheels/tires. They also did a very thorough evaluation of the vehicle and noticed several issues that my previous mechanic missed.Eliot was on top of the issues that popped up including a part that did not get shipped that caused a several day delay.Highly recommended.
The team at High-Tech Auto is friendly, fair, and thorough. Once again I had a great experience. They are highly recommend and I will continue to bring my Jeep to them for service and upgrades! Thank you!
One of the best shops around! I have remained faithful to them for over 5 years! The perform exceptional service, free loaner car available, great customer service and always reliable.
This place is a must for anybody that owns a Jeep or truck. After wasting two weekends at two separate shops attempting to correct my alignment I was referred to High-Tech. I was greeted by a wonderful staff, clean and inviting facility. The technicians were extremely knowledgeable and thorough as they were able to correct my alignment and diagnose a side problem that I did not know I had.I highly recommend this place if you have any maintenance or modifications to your 4 x 4 vehicle.
A+ customer service. 4Runner lift install. Eliot asked the right questions, provided a quote over the phone and email, and kept me in the loop the entire time. The truck was ready on time as promised. The work was well done at a fair price. I recommend them for all your make/model vehicle needs.
Recommended to this shop from a colleague. They installed basically whole new front suspension on my old Toyota, a little lift, did some welding, and replaced some worn parts. Back on the road for another 100k miles. Rob and Robert were great . Techs did great work. Customer of life! Thanks guys!
I think Ive probably only written about 2-3 reviews in my life, but felt that I needed to post one as these guys go above and beyond...I had originally stopped in about a month ago to look at putting in a new suspension on my high mileage 2003 4Runner and Eliot walked me through a number of packages at different prices, with no pressure at all. When I was finally ready to move forward, I called Eliot back, he remembered me, was able to pull my file, order the parts, and walked me through the whole process. Total install was done in a day.Joey was the mechanic that did the original diagnostic, looked over the truck and did the install. He was fantastic and even stayed after hours to answer my questions in the parking lot about the new setup.Plus they have great coffee, and candy in the lobby! What more could you want...
Amazing Service! Amazing Work Quality! I would recommend this place for anyone who is trying to do work on their SUV/Truck. They know exactly what you need and what is recommended in order to make your ride outstanding. Thumbs Up to the High Tech Team!!!
I had brought my 2001 7.3 in running like complete garbage last week. I made it clear that I didn’t have an endless pocket but would like to use Hi-Tech based on all the good reviews. Hi-Tech exceeded my expectations 10x over in the best way possible! They called me after diagnosis, explained what was wrong all around and then respected my request to only do what was needed to get it running. I assumed it would take at least a week to get it fixed to my surprise, they had it done in 2 hours! Hi-Tech, you’ve gained another loyal customer!
Thanks again Susan, Carl and everyone else at High-Tech! My family has been with High-Tech since around the time they opened up & were High-Tech 4 x 4. Id gone to a couple of other auto centers (years ago), but High-Tech Auto & Truck Center beat out their competitors every time, hands down! Ive sent people to them, havent heard any complaints! Actually, I have used other auto centers, like when a 10+ year old autos alternator gave out and was on vacation! Also, when I lived out of state... Otherwise, High-Tech Auto & Truck Center has been the automotive center for my familys vehicles, is presently & will be well into the future! They are much like family. With a friendly staff, the use of male and female mechanics, good service, in keeping you up to date regarding your vehicles disposition (email, phone, text message, etc.), having a shuttle service, a night key drop, great work & warranties; in sending out reminder service texts and emails; mailings with discounts, in the sending of Christmas cards = that additional personal touch... whats not to like or want?
Had my 3 ready lift installed on my 2018 Ram 2500z Eliot was my rep and he was great. Had my truck in and out in a day, even with shipping getting slightly delayed. I had to change my appointment due to work, and Eliot was able to accommodate my schedule and get me in as soon as I returned from over seas. I will be going back to them for any work I need done.
This shop is absolutely amazing! I had a manifold bolt shear off into the head... Robert and his team were able to remove my manifold, remove the bolt, and reinstall my manifold with new fasteners, all for $409. Dropped off at 8am, UPS delivered my new bolts at 2pm, I delivered them to Robert around 3pm, and had my car back before 4pm. Outstanding service, and a good friendly team of knowledgeable Techs.Ill be returning with my own vehicle for a camshaft install, and my wifes for all general maintenance from here on. Overall great experience working with High Tech Auto.
High Tech Auto and Truck Center is top notch. I trust them completely. Very helpful that they have loaner cars. Mark Sumrall, my mechanic, is outstanding!
High Tech is really amazing, especially Hugh (adviser) and Frank (tech)! I had my Jeep towed there yesterday at 2, and it was ready for pickup at 5! They took the time to show me all the wiring and other work that they did. And at a great price. This was my third visit to High Tech, and I wont take my Jeep to anyone else.
-No ball park prices over phone.-No walk-in so somebody can look at your truck, only with appointment.-No appointments after 12PM-Closes at 6:00PM-Not open on weekends.I mean really..... Its like I have to take off the whole day just for an appointment. Regular person here working from 9-5, takes about an hour to get back from DC.Nice staff, I guess.
I had gotten a 3 lift at another local 4x4 performance shop in Alexandria and was not too happy with the results. (Out of alignment, lopsided etc) A week of my 4runner sitting in the lot and not much happening. This is when I went to Google and looked for a more professional company. High Tech was the answer! *** Five Stars*** all around. From the start I could see I was dealing with a different company. The front desk, Susan and Robert were both super polite and expedited things along. High Tech found 3 issues that the other performance shop seemed to miss/made mistakes on when installing the lift. Long story short, I was out the door within a few hours and with a smile! The price was very reasonable. I think the shop has 6 bays and many mechanics. On top of that they have a nice clean waiting room with free bottled water and soda, a little thing but all around added to a good experience. I drove a little extra to get out to High Tech from Washington DC, and it was well worth it. I just wish I had gone to them first. Thank you again. I will look forward to having a CBI front bumper installed this winter.
Its a Christmas Miracle! If you need service for any type of motor vehicle, High-Tech is the place to go to. Carl, Robert and the entire team at High-Tech have been nothing short of outstanding every time any of my vehicles go to their shop. Most recently they were able to identify and fix a heating issue on my 2012 Wrangler that Jeep has been trying to fix, unsuccessfully, for 5 & 1/2 years! The heat is still working guys, and I cannot thank you enough for taking the time that you did to diagnose, fix and test the fix before you returned the Jeep back to me. Its hard to find a good shop these days, let alone a shop with customer service. High-Tech has it all wrapped up into one nice little bundle. My vehicles will never go anywhere else.Happy New Year Carl & Crew!Philip Carolan
This was the best place for our beloved Dodge Dakota 96. It feels like a brand new truck. Robert was super helpful and knowledgeable and appreciates vintage trucks. We found a great place to maintain the truck. High-Tech made us customers for life.
Professional, courteous and willing to go the extra mile. Service in every essence of a forgotten word in todays rush. Thanks to all of your staff.
This is kind and honest Auto center..Didnt get work done just yet. But the quote is fair and will definitely use them when ready. They specialize in Jeep and trucks; big ones too!Score! Just wish the had some Saturday hours here and there. HIGHLY RECOMMEND!!!
Ive taken my 12 Wrangler to High Tech three times now. Once for some general service, once to have them install a spacer kit that I purchased elsewhere, and the last time for a check engine light that turned into a major engine problem. The guys at High Tech have been honest, responsive, and thorough. The work has been top notch and the pricing is reasonable. Case in point on good service: the major problem turned out to be a bad cylinder head. Thousands of dollars. However, the guys at High Tech knew (which I didnt) that there was a limited warranty issued by Chrysler Jeep for this very issue. They followed the Technical Service Bulletin to the letter. However, after all that the dealer, which was required to authorize the service by an independent shop, would not do so. High Tech tried to broker a deal with the dealer but was unsuccessful. They then put my Jeep back together, provided me with all of the documentation (e.g., test results) to give to the dealer, and gave me a very fair price on the diagnostic time in return for my clearly wanting them to do the work. I know the dealer will do a great job on the major issue but, being out of warranty otherwise, Ill have all my work done by High Tech. Next up - a legit lift! A+
OUTSTANDING!! I ended up there when my power steering gave out and had no chance to do any research, and I am glad I went there! Great shop, great customer service, great loaner!! They were all super friendly and took great care of me! Shout out to Susan, Robert and Elliott! It was freezing when I picked up the loaner and Robert brought it around and warmed it up! They even called, and sent a card to check up on me afterwards. I will be back!
Honestly I couldn’t be happier. Eliot and the entire staff were amazing. Patient and very knowledgeable. I must have asked a thousand questions and changed my mind about ten times. But at the end they helped me make a decision. At the end I am very happy and will be going back for y service.
The customer service was great! I came in the morning and was out within 45 mins for my inspection. Everyone was friendly and wanted to help :)
A bit more expensive than other options, but i think the other options I consulted had no idea what they were doing compared to this place. Advanced Auto not only knew exactly what to do, but also provided very good updates, documentation, and explanations for what they were doing. Very respectful and worth the time. If I can, I’ll come back for more alterations to my 2011 Subaru WRX HatchServices I was provided:-oil change-installed new coils-installed coil spacers
I was greeted by Susan at the front desk and she was by far the best sales person Ive ever met. She was very down to earth and understanding of my situation. Susan knew I was upset and handled the situation even while she was dealing with 2 other customers and 1 over the phone. Not once did I feel like I wasnt top priority. Due to my situation I would have just found another shop closer to me but because of her I definitely will make the 1hr and 45min drive back up to High-Tech auto! Thank you Susan and keep up the outstanding customer support!
Great experience at High-Tech getting my 2003 Jeep Wrangler a fresh look with a new set of tires/wheels and a lift. Cust svc provided by Eliot was friendly, helpful and answered all my questions as he talked me through the options and prices. They were able to get all the work done while I was away on a business trip. Came home to an even better looking Jeep. Thanks.
These guys were great! I worked with Eliot and he was polite and knowledgeable. Eliot and the crew did a fast and professional job on my dually and the prices were spot on. Theyve earned my families business!!