Just purchased a car couple days ago. I have to say I’m very satisfied with the whole processed . Joseph is amazing salesman!!! He knowledge and his humble personality. Helping my car shopping go very smooth, easy and no stressful. I would recommend anyone to go with him, whoever needed help looking for a car or need help to purchase a car .

Great service! Our salesman (Taylor) was friendly and knowledgeable. The process was smooth and brief. He listened and offered adjustments to meet our needs. I would purchase from them again!

My family and I recently purchased our vehicle from Pohanka Acura, and we received excellent service from Estrella. She listened to our needs and matched exactly what we wanted. She was very focused on finding a good fit for us. She promptly answered all our questions (we had a lot!). She supported all our requests and made the process go more smoothly than any other car buying experience we’ve had before. All of this led us to buying a car we really love that fit our needs and our budget!Her knowledge of the car buying process and the features of our vehicle provided us comfort and guidance. Estrella went above and beyond by providing our family with an expertise that is hard to find in the car buying world. We will be returning to Pohanka and Estrella for our future car buying and maintenance needs!

Always extremely helpful staff in the service department. I moved further away but I make the drive when my car needs servicing just because of that and also they really work with you to decide the best options for your car. The loaner is always a bonus!

Every visit to Pohanka Acura has been worth my time and money. I started coming to Pohanka Acura based on a friends recommendation and positive experiences with service at the Pohanka Lexus. The extended service hours make it very convenient for me. Every service advisor Ive encountered over the years has been great. Ive never had to return due to problems with any service. Tommie has been my advisor the last two times Ive visited; he and his team have gone above and beyond in getting my vehicle serviced quickly and accurately.

Amazing experience with Service Manager Cedric. He made my service experience seamless and comfortable from beginning to end. Great communication and updates allowed me to make informed decisions. Highly recommend the service department here, and could not be any happier with Cedric! I will be back to see him for the recommended service!

Tommy & Mike are the Best in service, I absolutely love doing business at Chantilly Pohanka Acura!! I recommend this dealer to everyone, Very Helpful, & Honest & very on point mechanics. I drive an hr to this dealer to have whatever maintenance needs to be done on both of my Acura’s!! Thank you Pohanka Acura for all your hard work!!

I have been going to this service for 3 years and highly recommended it. The hours and respect is outstanding. They are very clear and detailed about their service. Nate and Courtney were both professional and unbelievably in helping me with the terms and conditions of the warranty. Also, the dealership showroom, sitting room, is very comfortable and clean. It shows why they are the number one dealership on the east coast for Acura.

If you want great customer service, DO NOT GO HERE! I spoke with 2 customer service rep this morning, and they are the worse! They have no patience and seem very short temper with my questions and of accusing me of lying! I have always brought my vehicle for maintenance and purchased 2 vehicles from Pohanka Acura. But after today’s conversation fellas, you have lost a loyal customer!

Hello Sabenna your work ethics is excellent. You were amazing with Ivory and myself Felicia. You did not force anything on us but you were very attentive to what was said and you were honest. I would recommend anyone to your service because I know they would be in good hands. It was in Gods will that we receive your service that day. I thank and thank you again for what for helping us and we will see you again.

Estrella Barrios was amazing!! I was nervous walking into the building but she helped me break the ice and I enjoyed the whole process because of her! Between her and Edward the whole process was very easy and I got to take home the best car for me! I am in love with the car and the support they provided! My friend who came with me is bringing his mom when she’s ready to purchase a new car, will recommend this place to everyone I know!

I have a 2006 TL. Still runs like a thoroughbred. I credit this not only as an example of Acura reliability, but also to the service I have received at Pohanka Acura. They do an excellent job of diagnosing potential problems and either fixing them promptly or suggesting when I should have it done. Especial shout-out to their service agents. They greet you at your car and follow up with progress on the service, keeping you informed about costs and options. My favorite is Hakem Gouda, a charming and knowledgeable agent who has never let me down!

Had another great experience with Pohanka Acura in Chantilly. From the start, as soon as I contacted them about the end of my lease options, Tyler was extremely responsive and helpful. He went over all the relevant information to help me find something that fit exactly what I was looking for. When I came in to take care of the end of lease, Tyler was great and made everything a breeze. Phillip was the finance manager who took care of us and from past experiences, this can be one of the least enjoyable parts of any visit to a car dealership. Instead Phillip made the information highly consumable and we enjoyed the conversation all throughout. Both Tyler and Phillip made the visit as painless as possible and it felt more like talking with friends than anything else. Thanks!

Great customer service all around. Despite their busyness, German was patient, friendly, and kept me updated. Service with a smile. The cashier and car loan rep were also very patient and helpful, all the days I went. I was even able to swap loaner cars without issue. And of course, the actual service work (AC condenser line replacement and recharge) seems good so far.Waiting area and service area, bathroom was all clean.No hesitation coming back here. Always good service, helpful hours (open late during the week), good communication (keep you updated), and competitive prices (will match and/or give service discount).Great job overall from German and the team there!

Joseph was by far the best sells man ever! He genuinely cares about his customers on a personal level rather than just business, which makes your car buying experience non stressful. We’ve never met someone with so much dedication, he goes above and beyond and his passion shows through the love and care he pours out to his clients. Joseph is a very honest, loyal and humble soul, in our opinion these are some of the hardest aspects to come across in one individual now days. We couldn’t possibly have asked for a greater salesman than Joseph at Chantilly Pohanka Acura. If we could show our true gratitude, it would go far beyond what words could ever express. A huge thank you to our number one salesman, Joseph with Chantilly Pohanka Acura!

Thank you Joseph Rinchuso for your great service. You helped me with the two vehicles I purchased this year. You answered all of my questions. Thank you!

My experience at Pohanka Acura was amazing. I called to set up an appointment to see and test drive a car and didn’t think I’d be able to drive it off the lot that day. Colin Zimmerman made me feel 100% comfortable with the decision to purchase my car that day. The entire process was pretty easy for me and by the time I was done with my financing paperwork Colin had my car waiting outside ready for me to drive! I recommend this dealership to anyone because they have great pricing and outstanding customer service.

My husband and I had the best experience at Pohanka Acura! We traded in my Chevy and drove away in a new Acura RDX!!! We worked with Marvin Romero, whom I highly recommend. He was professional, caring, and worked with us every step of the way. We had lots of questions, and he had the answers. We are so glad we spent the day with him and were able to leave with our first vehicle as husband and wife! Thanks so much Pohanka Acura, and especially Marvin Romero for a truly positive and memorable experience!!!

TLDR: Dont purchase used vehicle without a return policy. You might just get back luck like me.Employee were overall friendly. Location was very clean. Just learn from me and dont purchase a used car here without warranty/return policy. They provide no return policy for cars sold as is. I asked if I could take it to my mechanic to have it inspected before I purchased the vehicle. No because of liability, okay, I asked them to look at the car for a belt noise. After they inspected it they said there would be no mechanical issue but they can replace the belt for a price. No thanks, Ill look into the belt later. I purchased the vehicle and three lights down the road the vehicle shut off and would not turn on for two light cycles. Eventually, the car was able to turn on with a check engine light and I drove straight back to the dealership to ask for my money back. I did not receive it back because there are no returns only exchanges.They did, luckily, fix the issue that was unrelated to the belt but I believe a simple return policy would have been better. Had they caught the issue the first inspection I would have been happy driving my used car home. Instead, I feel cheated 15 minutes after buying a used car and waited couple hours for the issue to be fixed. At the end of the day, its my fault for purchasing a vehicle here.

My salesperson was Marvin. He was forthcoming and knowledgeable. He actually went above and beyond to pick me up from my home and purchased food for my nephew who had to go with me to the dealership. Marvin made my buying experience very pleasant. The finance gentleman, Phillip, was really fun and very kind to me. Both of these guys were just a great team. I love my new-to-me Pohanka Acura RDX and I unreservedly recommend this dealer with 10 ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Excellent facility, very convenient timings. Reasonable price. Their service experts seem pretty knowledgeable and don’t push you for additional unnecessary work.

Had a great experience with Pohanka Acura the people are friendly and service is great. Devin helped me in the process of buying a car he was very patient and helpful he made the process feel really smooth and took the time to show me all the cars I wanted to see. He really does go above and beyond ask for Devin he is the best!

First I would like to thank all the employees at Pohanka Acura who helped us last week purchase our dream 2022 Acura MDX. I would like to thank Estrella for all her hard work and dedication to customer service. I was there with my family and she made the whole process enjoyable. Always asking us if we need anything. She worked with the sales manager to give us the best deal and my whole family appreciates the courtesy she showed us. She went above and beyond. Thank you again Estrella.

My wife and I had great experience with Pohanka Acura in Chantilly. From the start as soon as we contacted them and all the way to the end when we bought our SUV. Mohamed was extremely responsive and helpful. We knew the SUV we wanted but not sure about which option we wanted. Mohamed took the time and showed us all the different options and colors that they had on hand. He went over all the relevant information to help us find something that fit exactly what we were looking for. When we finally decided on the SUV we wanted, Mohamed was great and made everything a breeze. Phillip was the finance manager was great too. Both Mohamed and Phillip made the visit as painless as possible, and it felt more like talking with friends than anything else. You can tell the whole Pohanka Acura Team care about their customers. Thanks,

We were car shopping for my husband and hit it off with Colin right away. We had planned to test drive 4 cars that day at different dealerships and he understood and didn’t pressure us to buy, but also let us know he would keep an eye out for cars that met our specifications. By the time we test drive the second car we decided to go back. All because of the service and how we were treated. We told everyone from the manager to the finance people to the others in the waiting room, we came back because of Colin. I would recommend shopping here to anyone and specifically with him.

This has been the easiest and stress free car buying experience ever. Joseph R was the absolute best! While I thought my mind was made up I was able to see all options available to me and quickly chose my new Acura TLX, all in one day. I am officially a repeat customer for life. Thank you Joseph, Ray and Phillip.

Long time customer. Pretty good service consistently. Knock on wood.

Excellent group to buy a vehicle from. They truly accommodate their clients!!

Cedric was amazing!! He had great communication and kept me updated every step of the way as repairs were being completed. Would highly recommend to anyone needing service on their Acura.

Worked with Devin to buy a used 2019 TLX, he was professional and easy to work with….I didn’t feel pressured or hassled at all. Overall good experience and I would come back for my next car. Highly recommend seeing Devin for a car.

Gabe Santos was our salesman and he did an excellent job. Was courteous, knowledgeable and worked with our schedule. All the other staff we worked with through the process were exceptional as well. Thanks

I purchased my vehicle in April, 2021 and was due for my 1st maintenance service. When I pulled up to the service entrance I was greeted with a friendly, warm smile and welcome from Cedric Singleton. He was thorough and explained what services would be completed on my visit. I felt like a Queen with the red carpet rolled out specifically for me! Thank you Cedric for your Awesome and Sincere professional Customer Service. It was Appreciated!Tyra

I dont get impressed easily but our experience at Pohanka Acura deserves 5 stars out of 5 without hesitation. John Pokrant is the most patient, details oriented, professional, and passionate sales representative we met. He made our experience enjoyable and easy. He took as long as needed to make sure we (my husband and I) know how to operate the vehicle. He also kept track of the delivery of our car for us and kept us informed. I felt I was in very capable hands and I was right to trust him. Same excellent service extends to the rest of the Pohanka Acuras Team, especially the finance manager. Excellent services and very nice people. I recommend this place without hesitation.

I purchased a truck last month from Gabriel. I was only given one key and was told they were waiting to get the key back from the prior owner (supposedly it was previously leased). When I called Gabriel to find out the status of when I would be receiving my key he told me he would follow up with his manager and call me back in an hour.....its been several weeks!! He wont return my phone calls or respond to my email. I left several messages on the sales managers VM and no return call there either....this is HORRIBLE customer service. Im not asking for much...just the second key that I was promised and that I am owed.

We’ve been dealing with Pohanka Acura for over 10 years and have really enjoyed their services and staff. We are on our 3rd Acura and have no plans to change to another car dealer. They are efficient, realistic in their service advice, and always customer oriented.

As an Acura owner of over 15 years, I came in to Pohanka to hopefully find my next car for the next several years. Hadn’t had much luck with other dealerships, mainly because of the sales people, however, I was matched with Joseph Rinchuso and was absolutely great! He helped me find the perfect car. Joseph was very knowledgeable of the car’s features and had a great handle of the entire purchase process. Highly recommend working with him on your next purchase.

I had the absolute BEST experience at Pohanka Acura! Andrew Logan and his team were extremely patient, knowledgeable and helpful throughout the entire car purchasing process. If I could give the more than five stars I would! Thank you Drew and everyone at Pohanka Acura for making me a priority and treating with me the utmost respect! Love my new RDX!

Staff was professional and helpful. Answered all questions and were able to address multiple needs during service visit. They offered a loaner which made everything much easier in terms of time! Highly recommend!

If you are looking for a new Acura, and want to deal with one of the best Sales Consultants out there, you need to go see Nick Shirley. Although I did not purchased an Acura for practical reasons. I found his courteous nature to be infectious. This is a true professional!!

I had an awesome experience with Pohanka Acura in Chantilly. When I first see the car that I bought and all the way to the end, Mohamed was extremely responsive and helpful. He took the time and showed me in detail also he was very prompt about all queries I had. I am from Richmond but liked the Toyota RAV 4 from their website and it was the car that I was looking for. So I took a two hours ride just to take the test drive and buy the car. But the entire experience with Mohamed and team was worth the journey. Mohamed made the visit as painless as possible, and it felt more like talking with friends than anything else.

My experience with Jason Smith was excellent. I am immuno compromised and my entire transaction needed to be handled outside . This was handled very professionally and expertly. If you are looking for a new or used car - Jason is the one to contact. The service department is fantastic as I have been taking my car there for 20 years.

Sabeena was an excellent representative. I appreciate everything she has done and all her help. She goes above and beyond! Don’t hesitate to ask for her if you plan on purchasing a vehicle at Acura !

So thankful to have met Marvin during the car buying process. He made a very long process feel like a short time. Marvin is so easy going, patient, and humble. Definitely recommend coming here to purchase your next car and meeting with Marvin if you can. Thank you Marvin!!

Had a great service visit to the dealership. I purchased the maintenance package so i pay for routine service with my monthly payments—definitely worth it! I love coming in and leaving without having to pay for anything out of pocket at time of service. Cedric greeted me warmly, my car was ready exactly when he said it would be, and he even went above and beyond and worked my car into the detail place to have some scratches buffed out which only took an additional 10 min. I love that they have refreshments available and I had the upstairs quiet lounge all to myself!

I just wanted to take a minute and share a wonderful customer experience I had with Nick Shirley. Nick was so patient in answering all my questions. Not only that he broke his answers down for me in a way I could understand. Stepping into a dealership whether it’s for purchase or service is such a scary feeling for me. I’m always afraid that I’m getting ripped off! He was so patient. With everything going on in the world it’s refreshing to talk to someone who is friendly and kind.

My experience with Pohanka Acura was not the greatest, but overall turned out okay. I had made previous contact and arrangements on my trade in, my pay off, the car i wanted, since i was coming 2hrs away i needed all the preliminary stuff out the way so i wouldnt be wasting my time, thats total of 4hr drive. Needless to say the salesperson assured me certain things that was not true once i arrived. The finance manager that worked my deal SHE was overly aggressive. Needless to say i left with my own car. That same day i was contacted by the used car manager who apologized for everything and invited me back, so on my SECOND 4HR TRIP, I got the car but not quite the deal i was promised. The new salesperson was great, it made me feel a little better. Will i do business again, no, am i happy with my new car, yes.

Joseph Rinchuso always takes care of me when I purchase an Acura. He makes the car buying experience pleasant!

Just stopped by to check out what the dealership had in stock and I was helped by one of the best sales people Ive ever met. Nick Shirley showed me what they had on the lot and on the floor. No pressure and no USED CAR SALESMAN tactics. I will definitely be seeing him again when its time for my teenager to buy his 1st car! Thanks Nick!!!

Mohammad and his trainee did a great job of making me feel comfortable and walking me through my purchase. He made sure that all of my questions were answered during the process. The finance guy, the sales managers, also were great. This was definitely a good car buying experience.

Best experience Ive had with a car dealership, great customer service & quick turn around time. I highly recommend Pohanka Acura Chantilly. If youre looking to purchase a vehicle please ask for Linda by far the best sales consultant with a heart shesnot just there to make a sale. I also had a lovely experience with Manger Ray Morton I had some concerns and he was able to assist and answer my questions with results. I really appreciate you both and wish you both the best. J.Skinner

Linda was amazing from the very first phone call. I knew as soon as we talked on the phone I wanted to do business with her. She was fun, the car buying process was flawless, and I couldnt have asked for anything more. Samantha was great. Our finance manager was wonderful, Jahid Noori. We recommend doing business here to anyone looking for their next Acura!

Had to buy a new SUV, and I finally chose RDX with A-spec here.Best experience I have ever have. Seller and managers are all very nice. Even in this period when there is global chip shortage, people never get arrogant. I strongly recommend my seller Czimmerman.After half half months driving expericen, I love this RDX even more. I am glad that I didnt go for glc or X3.

Sales Rep Alvaro Sanchez provided excellent service to us as we were buying a Honda Civic sport as a college graduation present for our son. He even helped us with the college grad discount! He explained everything with very good knowledge of the car. He did not push us at all, and the whole time he was very professional, cordial and genuine. Best car-buying experience ever. We will recommend him to friends and family without reservation.

Pohanka Acura never fails to treat me like family. Took my 2013 Acura for a service and worked with Nick Shirley. Not only did my car come out like new. But I expressed to him how I was considering a new car and Nick took the time to cover everything I needed to know and talk to me about comparable vehicles. I never once felt pushed and his advice felt genuine.

I always bring my vehicles to pohanka but the last few times I have brought them in, I get told they had to jump my car and my battery died. First time I got a brand new battery and a top of the line one that shouldnt have died within a year. It did and I had a warranty on it and got another brand new battery. I asked if my car doors and lights were being kept on while they are working on it because there is no way it shouldve died. So now Ive had 2 batteries die while being serviced.

Bought our son his very first car on Sunday. The service was excellent. We already knew what we wanted upon arrival. Joseph Rinchuso was our sales rep he was excellent! Very professional, patient with our kids and very kind. If you are in the market for a new car go to Pohanka Acura and ask for Joe!

Worked with Jason S. And had a great experience. He was very detailed with the explanation of the RDX we were interested in. He catered to our wants in the vehicle and made learning about it interesting. When it came down to purchasing the vehicle, it was a breeze. Pohanka Acura has their process dialed in to the point We spent less than a few hours at the store. My wife and I love our RDX A-Spec! Truly a great experience and highly recommend!

Pohanka service center in chantilly is amazing. They are diligent in making sure they take care of you and your cars needs from the time you arrive to the time you get your car back and go home. Cedric was amazing with follow up and keeping in contact for my vehicle and making sure everything promised to be done was done. I live far but it’s definitely worth the drive to take my car there to get serviced.

Trust Adib Sultan! He is the Sultan of Deals! Got us equipped with a beautiful 2021 TLX and were extremely happy with our purchase and experience.

Great auto service personal. Very knowledgeable and responsive. The operating hours are excellent. German Nava my service rep provided exceptional customer support. Highly recommended.

This is my second service at Chantilly Pohanka. Once with the day shift(Stephen) and this time with the night shift (Michael). I was in great hands each time. They offered a thorough diagnostic to make sure nothing was over looked. Offered excellent recommendation for repair with great warranty and reasonable pricing. Even noticed my upcoming inspection and took care of that as well. Pohanka Chantilly is the Best Team around!!!

My sales guy Sam was really helpful and did his job as well as he could in my opinion. Philip Flip was the best financing guy in terms of honesty and making you feel comfortable that Ive personally ever dealt with while purchasing a vehicle. He is very knowledgeable and helps you to understand through all of the chaos. The downside of my whole experience was that I was literally at the dealership for 7 hours! That was not good. I understand that the vehicle I wanted had to be delivered but at first I was told an hour to an hour and a half.. That was at 3pm. 3 hours later the vehicle shows up at 6. 2 hours to clean and inspect. Back on 81 for my 2 hour trip at approximately 8pm. 🙄

Joseph was amazing and really took the time to demonstrate all the feature the RDX had to offer. He made our car buying experience easy. This is the second vehicle we have purchased through Acura and would definitely return in the future!

5 star experience! I recently purchased my first car and Collin specifically, was extremely helpful and made the experience very special. Customer service was amazing (they even gave me snacks) !

I had a car serviced here and spoke with Nick Shirley about switch from my civic to and Acura. Although it was a casual conversation, Nick took the time and answered my questions thoroughly and honestly. He was patient and I didnt feel like he was trying to rush me or use underhanded tactics during the conversation.This was an amazing experience and I will definitely be coming back here when I do my next car purchases.

Pohanka had availability when I did in my schedule. I appreciate the professionalism and integrity of Jason Smith and Tim Rowan in making the deal. Be blessed!

Nick was our guide to purchasing a new car and he was very considerate with our wants and needs. He listened to us before he tried to make a deal.All around happy with our Acura purchase. 😎

2nd MDX purchased from Pohanka in large part to Mr. Yong Kim who is always responsive and straightforward in his dealings. I appreciate this and have confidence in what he says and does.

Linda Hemmer was a pleasure to work with in regards to our new 2022 MDX. She made the process as easy and efficient as it could be and we are very pleased with our buying experience as a whole. This is our 3rd car purchase with Pohanka and we will continue to be customers. We recommend working with her if you are in the market for a vehicle!

I had a really good experience at Pohanka Acura Chantilly. Gabriel Santos, salesman, was very friendly, patient and knowledgeable. He tried his very best to get me what I was looking for and worked with my budget. I got a good deal. The financing gentleman was friendly and efficient as well. I walked out very pleased and satisfied with my new car (RDX). I definitely recommend this dealership, ask for Gabriel ;).

Sufian Hasani at this location is amazing! His knowledge, patience and expertise in his field was top notch. I appreciated his assistance today! We left happy customers because of him!

Pohanka Acura is filled with some incredible individuals including Salesmen Joseph and Finance Manager Ziad. My family has been buying cars from them (over 6 cars now!) for quite some time and we keep coming back because they are so kind, considerate and care about the relationship. It was my first time purchasing a car and Joseph especially was SO KIND. I loved his energy and he made me so excited about the buying process versus scared. Would 10/10 recommend this dealership if youre interested in Acuras or used cars!

I bought my 2010 TSX from Pohanka and always have my car serviced there. The service department tech reps are very helpful and my car is running well. They have demonstrated to me over the years that quality customer service and excellent car care is their mantra.

Working with Brendan was such a pleasure. He was super responsive and did everything possible to make sure I had all my questions answered. When it came time to complete the transaction he knew I was in a time crunch and did all the upfront work possible to expedite my time at the dealership. My experience with Pohanka, my sales rep and his manager Samantha, was enjoyable and I would definitely recommend to anyone looking for a new/used car.

Had a great visit to the service dept for routine maintenance. Cedric greeted me with a friendly smile and said it would take an hour and a half. I was pleasantly surprised when Cedric called and said it was ready under an hour. Excellent service! Thanks Cedric!

Great experience buying with Estrella at Pohanka. Very helpful and friendly, made the whole process of buying a car easier. Highly recommended!

Great place to buy your car I will be back for my next Acura when u go in or call ask for Mavin which was my salesman and he did a great job for me

My service rep was very thorough, knowledgeable. I commented on the fact that I bought my car about a year ago and I have been to the Service Dept three times for routine maintenance check—there was not one time where all I needed was an oil change. There was always something else they recommended. I find this a bit perplexing. A new car! Additionally, upon my arrival and check-in process, my rep asked me if I had a maintenance agreement. I said I did not; he, however, checked my records and lo and behold I had a three year maintenance package and my routine maintenance was all covered. Interesting—why didn’t the other two reps ask me if I had this coverage? My rep said I was the one who had to bring it up. That is totally ridiculous. He contacted the company (Ethos) who deals with these maintenance checks and I am going to be reimbursed for my first two maintenance checks. Upon check in, this type of coverage should pop right up when then check me in. You can’t make this up.

I had wonderful service experience with gentlemen Bryce at Chantilly Acura dealer. He Patiently explained the car information to me about 6 hours and offered me the car which Exactly what I have been looking for. His kindness and amazing service made me to introduce more people to him. If you wanna experience such a good service and likes Acura just go for him. He is one of the best sales gentleman I have ever met. Thank you.

Only dealt with Kent F. but the experience was nothing short of terrific! The service was in and out shorter than expected. Kent explained everything down to be exact expectation.I can’t believe I had my car serviced at other places in the past. Pohanka just does it right!

Once again I had a great experience with Pohanka Acura. Joseph Rinchuso was awesome. He stuck to his word in getting me just what I wanted. He showed me different features on my vehicle. I will definitely be back and I will tell my family and friends about Joseph at Pohanka.Thanks again Joseph.Eugenia Cottrell

Always great and helpful service here! Cedric helped me and was very personable and understanding throughout the process of getting my oil changed and breaking down the diagnosis of my car. Great and knowledgeable service here at Pohanka!

I cannot express enough how amazing Sufian Hasani was today! He made our son’s car buying experience so painless, effortless, and pleasant. He was knowledgeable, poised and more accommodating than any sales consultant I’ve ever experienced…. And I’ve purchased 4 cars through dealerships in my lifetime. This young man was so good, I almost purchased a car for myself also!!! Though it’s a bit out of our way, the next time I’m ready to purchase I would truly look into coming here and hopefully working with Sufian again!

Recently came in to help a friend out with getting their vehicle serviced. I spoke with Nick (Shirley, I think?). We had a great experience and I even considered switching to a new Acura. Highly recommend!

I have been bringing my vehicle for maintenance for many years, everytime I come I received excellent service by service advisor Steve and my vehicle is always maintained by James Conaway. I highly recommend them they are honest and perform a awesome job.

Joseph found the deal I needed for my vehicle needs and budget. We worked out the details before I arrived at the showroom. Upon delivery I was in and out in less than 90 minutes.

I purchased a vehicle from this dealership in May of this year. The Owners Guide for the vehicle begins on page 1 and goes to page 170. It then picks up with page 275 and continues in sequence to page 306. It begins again with page 203 and continues in sequence to the end of the Guide. I made a call to my sales person to discuss this issue and he did not return the call. After a day I called the Sales Manager that I had worked with and he said that he would get on the issue and give me a return call. After not hearing from him for 3 days I again called the dealership. I was transferred to two different people. The person responding to my inquiry for a new Owners Guide told me that the way mine is set up is the way Acura makes them now (really?) and if I wanted another Guide then I would have to go on-line and order one from Acura. I attempted to do this but there was no link for accommodate my request. I called the dealership again. This time I was transferred only once and I talked to a female representative. I related the issue and she told me that the Sales Manager was on vacation (yet he was going to get back to me soonest) and that she would look into the situation and give me a call. That is the last I heard from her. Today I sent a message to the General Manager. That was this morning. It is now late in the day and I have had no response from her either. So much for service. When a dealership cannot find a complete Owners Guide for a vehicle within one week, nor return a call to a customer after contacting 4 different people it is rather sad. I have not stated dealership names here in order to not embarrass anyone.

Hakam was absolutely great! He was professional, courteous, and went the extra mile of being patient with showing me most (tried to get to all, but even I got tired lol) of the features in my whip! 🙌🏾

I came in late in the evening after being disappointed in another dealership. My experience here was quick and easy. Yong Kim was kind and helpful. I was surprised how well this dealership was willing to work with me. I feel that they respected my budget, and gave me a good deal without any haggling or headache. I am loving my new Acura and I will definitely do business here in the future

Out of all the Acura dealerships in the area I chose this one to call and set up a test drive because I’ve heard such great things about the management and particularly the sales staff. I’d like to mention and thank Sufian Hasani for his professionalism and for going the extra mile to ensure a smooth and efficient process in setting up a meeting and showing the car. I will definitely be in touch with him in the future to purchase an Acura for my family!

If we can give 0, we would. Sufian Hasani is very unprofessional! He lied to us after we told him that the car we wanted and we both agreed on the price, we made the agreement over the phone and numerous emails, he said that the car is available and ready for us. We drove 1.5 hours took leave from work in order to get the car, sign the contract and pay, just to find out that according to Sufian that the car was apparently damaged and he can offer us another car. This is their marketing tactics, very inconsiderate and unprofessional.

My recent experience with the service team at Pohanka Acura was excellent. I have purchased two vehicles from this dealership and the service & sales staffs have consistently exceeded my expectations.

Service is great! Michael Kerr did a very good job in explaining everything my car needed as maintenance. Very professional!

Farvez is always helpful in explaining total services to my satisfaction! Thank you chantilly Honda for great service!Keep up the good work!

Me and my wife had a good times with Mr, Kim( sales Associate.) Everythings wells to get the new Vehicle for my wife. after we signed on the contract documents he came to my wife new car explained for all new technologies how to work, he is so kindness well definitely introduced to all my friends. Thanks again. Mr, Kim

Although the buying and negotiating process took a very long time, it was well worth it! Upon arrival, we were greeted and acknowledged. Our sales consultant Adib did a phenomenal job of understanding our needs and presenting options. Alex helped to garner our business by adhering to our financial goals. We were even given dinner at the end of the night. Flip was the consummate professional and provided sound advice to my son about responsibility and car maintenance. We drove 20+ miles to travel to Pohanka Acura from an Acura dealership in my backyard and I would do it again in a heartbeat. No wonder they are the #1 dealer in the area.

How do you give a place negative stars? WORST experience I’ve ever had. I have been scammed from Radley Acura and now Pohanka Acura. Beware of hidden fees service advisors will pull on you. I got all of my tires changed from this place and they pulled a bunch of hidden fees. When I confronted them, they didn’t have a single care about it and I warned I would report to the better business bureau, which I will do shortly. They claim they are accredited by the better business bureau but their current policies are not. I will never be going back to pohanka nor will I ever purchase an Acura every again since it’s been scam after scam.

I brought it in for inspection check. it was quick. The only reason for 4 stars is because they said that they also have to performed multi inspection which included topping off certain liquids. Well the next day I used my wiper fluid and the left side was empty. So I am assuming that they either didnt do the multi point inspection or they were in a rush and didnt get a chance to top of fluids.

I came in with some questions regarding my next vehicle purchase and Nick was able to answer a bunch of questions which really helped me out! Great professionalism and service

I brought a 2022 MDX from the dealership and my sales associate, Joseph Rinchuso was great. He helped me get the deal that I asked for and he went out of his way to teach me all the new features of the car. Thank you Joseph!! 10 out of 10!!