Needed my car repaired after a minor accident. Mike was very professional--providing the estimate and follow up at the end. Soufiane, the front desk manager, provided great customer service while juggling lots of phone calls. They provided text updates for me each day, and my car was ready when promised (even during the Covid supply chain crisis). The work was nicely done, and my car is back to looking new again.

I was rear ended and needed to get my car repaired. Fairfax Collision Center did the work. The work is beautiful and the people there were all very helpful and cheerful, making an unpleasant process easy.What I was especially happy about was their communication with me with regular updates. Since COVID put a dent in the supply chain for everybodys car parts, this repair took longer than similar repairs in the past. FCC was amazing at telling me where my car was at each stage of the game, when we were expecting parts, when they ACTUALLY got them, and when work was being done. So I never felt in the dark and felt they were really trying to get my car done as quickly as possible.I would recommend them for any bodywork.

Fairfax Collision Center had excellent reviews, so I decided to try them after someone hit the rear bumper when my car was parked and caused a basketball-size dent. The staff were very professional, giving me a clear and timely estimate, sending me updates on the progress, and completing the repair in two days. Its almost impossible to see that there had been a big dent in the bumper. It looks like new. They worked with my insurance company, so I just paid the deductible. They were very efficient, professional and reliable.

I wish I could give zero star to this shop. They charged over double amount of the other place we got estimate. We still picked it because we thought this is the one we went to years ago which did a really good job and delivered on time. Sadly we made a very very bad decision. They charged a lot more money and did a just so so work. They didn’t deliver the job on time either. They kept saying car will be ready next week, next week. It is ridiculous to take 3 week to repair bumper for Honda Civic. They are quite greedy, they held the car to make every penny out of insurance company. We ended up paying the supplemental amount to get our car back. I didn’t remember the good one I went. This one I will definitely remember not to go again:(

I had a 6~ inch scratch on my front bumper of my Mustang that was pretty deep. I also had holes in my front bumper from my license plate. Mike and the crew fixed the scratch and filled the holes and now my front bumper looks like new and like it was never damaged. The paint matched the car perfect. Great work and quick 3 day turn around. Thanks again!

Friendly, responsive, and problem-solving, everyone at Fairfax Collision makes the hassle of car repairs as easy as it can be. Their work is excellent and they build on the trust of being a State Farm authorized estimator and repair shop with great customer service and a ten-star worthy attention to detail. I wouldnt go anywhere else!

These guys are amazing. Professional, fair pricing, and great work. They repaired my car after an accident in 2019. I brought it back to them this week (2021) with my passenger side door was sagging a little, because it was part of t he initial repair, they fixed it at no cost. Their work has a lifetime guarantee. These folks are one of the few companies I would genuinely recommend to anyone.

Great experience @ Fairfax Collision Center. They took care of my Ram 1500 and now it’s like new. The staff is all amazing and friendly. They kept me updated every step of the way through text. Couldn’t be happier with the service. Highly recommend.

I took my vehicle to CARSTAR before receiving any referrals from my insurance company for a rear-end collision. I chose them based on location to my home and overall reviews. I chose correctly! Not only did they keep me updated each and every step, they also fought for me on my behalf (IE- the used parts typically approved by insurance companies, intended for my vehicle as well, came in to the shop in very poor condition. So CARSTAR showed this to my insurance company, and explained to them why they needed to order a brand new bumper instead.) This is the kind of service you only dream about having; the mechanics fighting FOR you, not AGAINST you. I will wholly forward all recommendations of this place to all of my network. Kyleigh was my primary POC, but Matt and Alex were also key communicators.

After a minor fender bender these guys did a great job bringing it back to just like new condition. Would definitely use them again!

Mike was super helpful and always alerted me of updates about my car! Will be going to them if any other problems happen again.

Minor issue with my new vehicle, they took me in immediately and took their time ensuring it was fixed. Did a great job from what I can tell. Very pleased with the customer service as well.

Alex Jones was very professional and provided me daily updates on my vehicle. The entire collision center was very professional and my vehicle looks like new again. USAA recommend this shop and the team did an excellent job!

Mike estimated my Collision Repair would take 2 and 1/2 to 3 weeks. He called on the 18th day, job complete. The front office ladies are friendly and efficient. They repair work as good as Ive ever seen

Outstanding service and workmanship when my vehicle was rear ended. Outstanding communications and keeping me updated on status and progress. Would definitely recommend.

Before repair,I was told this facility is 100% satisfactory but after repairs I got issue with parts that was repaired. I called 5-6 times over 2 months but I was told they will call me back, but never got any call back. Guys I got stressful situations after repairing, AVOID this place, worst place for any repairs.

Had work done on my front left bumper as well as repaint the hood of my Subaru. Results far exceeded my expectations and am thrilled. Feel like I have a new car. Looks great and will not hesitate to recommend their service.

Fairfax Collision was extremely attentive. They called me shortly after I submitted my claim to my insurance to set up a time for me to come in and helped arrange the rental car. They continued to keep me apprised of the progress for my repairs and made getting my car and returning the rental car very easy.

I first used Fairfax Collision Center when my car was involved in a hit a run and they were on Progressives list of recommended shops. I read reviews online and decided to try them. I was more than satisfied with the work they did on my vehicle and it was completed earlier than expected. Unfortunately, I was recently involved in another accident that was not my fault and I chose FCC again through my insurance. They were finished 5 days early and when I picked it up, it was even cleaner on the outside than the day I bought it! They also work so well with the insurance and keeps you updated on the progress of your vehicle. Their staff has always been polite and super personable! Thus far, I have been very pleased with the work theyve completed.

I was involved in a rear end collision with my brand new Subaru Outback, less than 1300 miles. FCC was highly recommended by my Subaru Dealership and USAA. I could not be more pleased with the results. All original parts, perfect body and paint match. Just as detailed with the underbody as with the surface.I received a daily update with status of the repairs and the conformation from Subaru that all systems were checked and verified before pickup.Lastly, I have had other accidents and have been to other body shops, none have been as informative and none have ever returned a car as clean as this one.Very highly recommended.

Just needed some simple body work done and FCC quoted me 1/3 of what other places had estimated. Brian, the estimator, was friendly and professional, he explained to me the work they would be doing and the timeline they expected. The car was even ready a day earlier than anticipated.

OUTSTANDING - Exceeded my expectations. I own a brand new 2020 Jeep Wrangler which has a special color (Sting Gray). The wrangler needed a new passenger side door due to a factory defect. I am very particular with my cars and was worried about the special paint color not matching. Fairfax Collision did an outstanding job and the painted door color is perfect. I cant even tell it was ever painted. Its flawless. Also, the staff is so nice and very knowledgable. I worked with Bryan who was fantastic. I will only use your shop in the future. THANK YOU!~Alex Warsaw

By far the best experience I have ever had with an auto body shop. The repairs were beautifully done and explained to me by Brian. Tee went above and beyond to make arrangements with my insurance company and the rental company. 10/10. So thankful I chose FCC!

Excellent! So very impressed with the quality and efficiency of service. Kudos to Mike and the team!

I dropped off my car April 19th. My car was ready to pick up on April 23rd.They did an incredible job!!!!!! Im very happy with my car!!!! I highly recommend this company to anyone looking to fix their car.

Everyone was really nice and helpful throughout the whole process and kept me updated throughout the entire process.

They are truly professional and the quality work they do is by far the best in the area. The front desk lady (Ashley) is amazing! Great conversations! Absolutely love her!

Great job. Flawless repair of car door scratches.

Car was in the shop for a few weeks due to an accident. Came in thinking my car was ready to go since they told me my car was all set and fixed. Alignment is off, steering wheel is not straight, car shacks when I back out, bumper is popped out a bit which has me thinking they reused the same bumper, and now my check engine light is on when there have been ZERO issues with the car. Not really happy that all of this was not tested out before I came to pick up the car. Sounds to me they just rushed and didn’t really test out my car once it wasComplete.

Great service with Alex who took care of my Nationwide Insurance claim.I had something drop on my vehicle which dented the roofline and broke my third brake spoiler. I also decided to have all 4 wheels reconditioned and painted from curb road rash after seeing one of their other customers wheels.Alex and FCC were helpful in their guidance and communication everyday on the status of my vehicle as it was repaired.The work was done promptly and most importantly it was excellent and my rims and the repairs are top notch. Cant even tell a difference from the factory finish.Thank you for a great painless experience repairing my Durango!

T at the front desk was great and the whole team offered the best price, communicated throughout the process, and got the work done in a timely fashion. I would def use them again for my repair needs.

Did a great job matching the paint of the new part to our 1-yr old car, our biggest concern with the repair.

Repairs to the body damage on my car were completed 2 days ahead of schedule saving me money on my rental car. Great service and excellent work!

Outstanding job completed by Brian and his team. The entire staff was professional, Brian was quick to identify what work was needed to paint my trunk and bumper after sheet rock dropped on it. They matched the paint perfectly, cleaned the entire vehicle before i picked it up and Ashley their customer SR was great on giving me updates through the process of getting my car repaired and painted. Fantastic job well done!!! Having my daughter take her car there for some work she needs to be completed. Would very much highly recommend FCC for any car painting needed as they were outstanding!!!

Excellent workmanship and communication. Timely repair. Completely satisfied.As a former mechanic, I really hate bringing my vehicle to a shop for repair. But Ill be the first to admit that bodywork, particularly of the extent that I needed repaired, is well out my wheelhouse.I chose this shop because it is located right across the street from where I work now, and it had good reviews.I had FCC repair my body damage minus the front bumper and other associated parts so I could upgrade to a steel off road front bumper that I would install myself after the other items damaged in my accident were repaired.Mark (my estimator) and Andrew (not sure of his title but he handled the specifics of the repair and communication with myself and the insurance company for needed supplements etc.) listened to what I was looking to achieve and did a great of job working with me to discuss what was and wasnt necessary for them to repair for me to get my desired end result.I took delivery of the truck minus the front bumper and other items discussed in a timely fashion. The only item they were unable to address was perfecting the alignment due to frozen lower control arm bolts; a common issue on my vehicle. As this item was uncovered by insurance and considered pre-existing damage, they informed me of the issue and I elected not to have them repair this so I could address it myself when installing my new suspension. Many shops would just fix something like this without asking permission and stick you with the bill. This small detail was a big deal to me.They had to pull my fender support, install new parts, paint etc. Im pleased to say that everything lined up perfectly, and the paint was matched and applied excellently. While I was in the truck installing my upgrades after they had completely their work, I was able to look very closely at the items they repaired and could barely tell they had been in there. All bolts and wiring harness were correctly reinstalled, routed correctly, properly torqued, etc . The attention to detail was excellent, even in areas most would never see.Finding a shop that was willing to communicate with me in technical detail, thoroughly go through my estimate and billing, and complete all repairs to a very high degree was everything I could have asked for.Whether you are technically inclined and interested in the specifics of your repair, or just looking to bring in a damaged vehicle and walk out with it repaired like new with minimal fuss, I highly reccomend FCC.Thanks!

Tee and Mike great and professional people, always happy to help and answer any questions

The service was excellent. The workmanship was excellent and the personnel was very cordial and listened to my concerns.

Good body work and professional .. I am very happy

Outstanding workmanship! I highly recommend them.

Fixed my truck after I hit a deer, with extensive repairs it was a bit more expensive than I thought it would be, but FCC fixed it beautifully and very quickly, took about 2 weeks. Best part was they cleaned my truck... cleanest its been since I bought it a year ago. Would definitely recommend. Plus with my insurance they have a warranty on the repairs which is super nice. Great company.

Worked with Fairfax Collision Center to repair my daughters car. They were very professional and extremely communicative on the status. Typically, shops are not good at letting you know what is going on, but I was blown away in that Fairfax Collision Center was consistently giving me the answer before I even asked the question.I will definitely use them net time I need my car repaired.

Work was perfect and done sooner than expected. Recommendation is 100%.

Fairfax Collision Center did an awesome body and trim repair to my TOYT Corolla. The attention to detail, accuracy, and completeness was excellent. They kept me appraised of what, when, and why. Their decisions and work was top-class.

I’d like to thank Fairfax Collision Center. I went through an ordeal trying to find a trustworthy repair shop in the area after an accident. The Toyota dealer tried to charge me $1800 for just a diagnostic by saying they couldnt even perform a diagnostic without purchasing brand new rims that cost $1600 for a pair. So I drove my car to Firestone down the street. After they found out I was going through insurance, my tab went from $1600 to $8200, and repairs would take 3+ weeks instead of the initial estimate of 5 days. The manager thanked me for being a nurse during these difficult times and offered me a first responders 20% off coupon with a disingenuous smile.I desperately decided to give it one more try; I took my car and estimate to Fairfax Collision Center and Ryan was able to, right off the bat, tell me that Firestone was essentially replacing every single piece of my suspension with brand new parts, with inflated pricing even for new parts. Ryan and Brian assured me they could take care of me and I felt I could trust them.Fairfax Collision center was very responsive and communicated with me every other day throughout the 10 day process. They could tell me exactly what was going on with my car and what the next step was.They accepted my input with regards to choosing repair options and took the time to find me the best and safest options for the best price. And they did it all for less than $2000.I am so thankful for an honest shop and glad I went out of my way to find a business with integrity to work with. It makes all the difference to work with people you can trust.

Job was performed decently. Even though the damages were not substantial, they took over two months for the repairs.

Just returned to Fairfax County and had an accident. Asked my mechanic who would you refer your Mother to? He responded Fairfax Collision. My experience was exceptional from Shirley at the front desk to Alex who coordinated my repair which I paid for out of pocket. The cost was fair and the repair well done. Fairfax Collision is great!

The service and professionalism of all the Employees and their care and assistance at Fairfax Collision Center was outstanding. Their due diligence was greatly appreciated during a very trying time. I will always recommend of Fairfax Collision Center to anyone in need of automotive services.

WHAT A NIGHTMARE! CONSUMER BEWARE!!! Dropped my vehicle off for an estimate and ended up having them hold my vehicle hostage. MIKE is VERY UNPROFESSIONAL and is clearly only concerned about his pocket, not the customer. I only wanted an estimate, as it is a work vehicle and needed to come back for repairs. MIKE REFUSED TO GIVE MY VEHICLE BACK WITHOUT PAYING HIM $1100.00. I was charged for him tearing the vehicle apart, putting it back together and storage? Since when did a repair shop charger storage to a REPEAT CUSTOMER? I never asked him to store anything! The previous repair performed by MIKE was rear quarter panel, in which he failed to paint back to the original FORD WHITE paint also. THIS BUSINESS apparently back up the con man and are not to be trusted. My vehicle is not put back together correctly and now have even more damage!!! I also had to have the vehicle towed back to me.. Tow truck drivers relayed to me that MIKE was very rude to them as well..In addition,the paperwork I filled out when I dropped off my vehicle is not available to give me. IMAGINE THAT! COMSUMER BEWARE!!!!!

I picked this place originally because it was a preferred place by the other persons (who caused the damage)insurance company. I was cautious but hopeful. From the initial drop off all the way through pickup the process was great. Everyone I encountered was friendly and helpful. Even during a pandemic. They explained the process. The rental car place lets you pick up and drop off rentals there. The work that was done was flawless. You would never know there was any body damage to my car. I kept saying through the process this is too easy. They worked with the insurance company and it was paid. Hassle free. I recommend this place 100 percent.

I got into a pretty bad incident with the car and it wouldnt move. I knew it was pretty serious. Ive never been through anything like this before so I was very nervous with the entire process. I was pleasantly surprised with the attentiveness to keeping me updated throughout the entire process of getting the car fixed. I received a message everytime something was being done with the car and updates on how everything was going. It made my first experience going through this easy and calming.

Every step went very smooth. I loved the daily text updates. The repair and paint job was amazing. My car is a pearl white 2001 Nissan. The bumper look brand new. I have been showing customers and friends. I’m happy I drove a little farther to a body shop that specializes in Nissan collision repairs. I wish I knew the end results were going to be this amazing, I would have asked the price to paint the entire vehicle. (And I just emailed them and asked what the price for painting the entire vehicle will be).

Timing was perfect. Was able to get it completed in the time specified while I was out of town. They did find additional costs, almost double the original quote, which insurance did cover, but why I gave a 4 instead of 5

Friendly and prompt service. Tee assisted with car rental.

Fairfax Collision did an outstanding job fixing our car, which had been rear-ended. They were very good with staying in touch throughout the repair, and the work was perfect. I strongly recommend them.

My experience at Fairfax Collision was very pleasant. I found them very reliable and easy to deal with. They were able to repair my car in a timely fashion. I would give them an excellent rating and not hesitate to refer others to them.

Got rear ended and needed a new truck lid and and rear bumper, was able to get the car dropped off on a Friday and have it done on time and picked up by Friday of the following week, was unsure of leaving if here at first but after taking to the Production Manager, Christian Salguero while I was dropping my car off, he said that’ll be okay and that he make sure it looks good personally before sending it off no matter what, it genuinely made me feel much better, and can openly say I’m very happy with the work from Christian S. and his team thank you so much guys! The paint matches perfectly with the areas that didn’t get hit

Fair fax collision was awesome. It was totally painless. I dropped my car off they took care of everything. The staff is very friendly, even the his outside watching cars comes in and out. They kept me informed daily on the progress of my car. When I picked up I was in and out. There very efficient, professional, and very pleasant to deal with. If highly recommend them if you ever need a auto body company. Thank you all again. You’re the best.

Very happy with the service I received. They are professional, quick, and friendly. Thank you.

Excellent service, ultimate professionals, communicated with the client almost daily.

The process to repair my cars was painless. They kept in touch with updates. They were faster than expected and very kind. If I ever get in a collision again, I would definitely use Fairfax Collision again. I had 2 cars in the same collision-imagine that! And they both turned out PERFECT. Keep up the good work guys.

Nick was fantastic with getting my car back at a decent time and dealing with my insurance. Everyone at this office was polite and professional. My car looks amazing and I was assured quality service. It was even noted that if there are any issues at all they would take care of it! Case and point I found one little bubble on my car, turned around to have nick look at it and he took care of if immediately. I very pleased customer!

Edited: I was thrilled when I picked up my car, it visually looked brand new. After driving it for a while I noticed hype much louder it was and some strange noises. I brought it back and they did additional repairs. Was without a car for over a week, again. Got the car back and still never seemed right. Just sold it to avoid additional problems.Really thrilled with my service here. Can’t say enough nice things. Below are some of the highlights:-fast service-kept me up to date with all progress and changes-worked seamlessly with my insurance-super friendly staff-they took the time to explain all the steps of repairs-work really well with enterprise pickup and drop off of rental car-the car runs and looks like new after the repairReally great place, would recommend to anyone

Impressive communications during the entire process.

The shop did a great job of updating me to the progress of my repairs. I knew everything from where the parts came from to how it was going to be fixed. Great job.

Fairfax Collision did a wonderful job fixing my car when I was rear-ended a few weeks back. They were very professional and kept me in the loop of what was going on and how long it was estimated to take to fix. From the moment I walked in to drop the car off and met the lovely woman at the front desk, to when I picked up the car and did a walk around of the finished product, all was handled perfectly. I highly recommend them!

Fantastic team of professionals, Melanie and Nick were amazing, Ive never had a better experience with customer service than when I had to receive repairs from an accident I was in. They had all the paperwork ready, my rental drop off was done in 10 min. They had my vehicle parts delivered and put on in 48 hours. Very good experience and I will continue to refer them to anyone that has gone through a similar incident. Thanks Melanie and Nick keep up the great work.P. S. The Dinner was amazing thank again for the idea. 👍😊

Had to get my car fixed and so glad I came here. The lady who works the front desk has been so sweet and understanding especially when I first came with my 9 month old son. She made sure I was seen a little bit quicker because of my circumstances.This is a quality shop that has great customer service. I would highly recommend them if you need any work done on your car.

OUTSTANDING - Exceeded my expectations. Ashley was my point of contact and did a Great Job of keeping me updated. Brain was outstanding as well. I highly recommend Fairfax Collision Center.

This is the third time Ive come to FCC for repairs. Each time theyve taken good care of me and my car. Repairs gave been done fast and professionally.

Really excellent body repair shop. Gave a very detailed description of work to be done. Sent an update email every day on what was being done to car.Really nice people to work with. Body work was EXCELLENT. Could not tell there was ever any damage. Highly recommend this shop.

We had one car repaired at Fairfax Collision Center in early Dec 2019 and because of the outstanding service we received, we took a second car to them for repairs in late Dec.The staff is friendly, courteous, and very responsive. Throughout the repair process, they provided status updates on what phase of the process the car was in.When I picked up the car, my assigned technician brought the car to me, walked around with me to review the work that had been done and explained the work and the warranty.We are completely satisfied with the work and the service so far and would recommend Fairfax Collision to others.

This is the second time I have used this company for auto body work. They were very professional and kept me informed of every step of the repair process. I hope I dont need their services again, but if I do, I will definitely use them.

The old black lady with the glasses at the front desk is very rude and condescending. Left a REALLY bad taste in my mouth. I do not recommend this place solely because of her.

I have used this shop for minor repairs since 2009 and have always been extremely satisfied. They work well with my insurance had have never failed to return a quality repair on time. This latest visit they were very nice to my daughter and fixed her car quickly.

Replaced rear bumper after a no fault fender bender. Dropped the vehicle off before closing Friday and despite the long holiday weekend the replacement was completed a day shy of needing the vehicle back. New bumper looks brand new and perfect. They went above and beyond by washing and vacuuming the vehicle. Excellent service from the from desk and Brian Gaskins. Would recommend.

Both times I needed to repair my car after minor incidents, I had only great experience with the FCC mechanics and administrative personell. FCC pros are: fast quality service; considerate and responsive staff; everyday updates on repair status; and fully fixed, squeaky clean and brand new shining car on return. I highly recommend this location. Special thanks to my service manager Morgan and mechanic Alex. They went the extra mile to make sure the customer leaves 100% happy and satisfied.

I researched multiple shops across the DMV. Ran across Fairfax Collision from a referral who used their services before. My Acura had severe rear end damage & paint work. I gave them a call early AM. They fitted me in by 1130AM. I met with Brian /owner for an assessment right away. He was very professional & kind. They had my car for one week. After receiving the car back. There was minor issue & they got me back in right away. Christian the manager was also professional & very helpful. Corrected the issue right away. I drove off with a new car again. I Highly recommend Fairfax Collision hands down. Truly the best in the business & made my experience very easy!B.8/11/20

Fairfax Collision made the entire process of getting my car repaired a pleasant experience. Their office was plain but clean, the personnel courteous, kind and professional. Brian worked with me, gave me an estimate stuck to it and delivered well within the estimated time frame. My vehicle looks brand new, I highly recommend this company.

FCC was very professional, did a great job on my car and I am very satisfied with the work done.I will recommend them to anyone who needs their car fixed.

My car was repaired phenomenally

Great work. I’ll go back every time I need something done.

Great service and workmanship. My car was done sooner than anticipated. Picked up and dropped off rental right at the collision center. I would definitely use them again!

My first time used this center. They kept me update very often about the progress of repair my car. They are very professional. Car is fixed quickly and it is warranty for life.

FCC was very professional and kept me abreast of the status of my vehicles repairs. My car was ready to be picked-up earlier than estimated and the work performed was high quality with clear attention to detail. The service representative walked me through the repairs and was extremely friendly and knowledgeable. FCC cleaned my car and left is looking brand new. I would highly recommend FCC to anyone in NOVA that is look for a top quality collision repair shop.

Efficient. Knowledgeable. Excellent service. Fast turnaround time. Receptionist was very kind and friendly & got me connected with staff right away as well as took care of calling my rental company. Receiving texts from them with updates about my car was great. I am very happy with their work on my car. Best part— they made the process feel seamless. Thank you, FCC!

I have used Fairfax Collision Center a number of times on both of my vehicles in situations where I was making an insurance claim and where I was repairing dings on my own dime. They have done great work for me and I value their professionalism highly. They are my go to shop for my truck and my Corvette.

Highly recommend this place. Excellent repairs and service. I worked with Nick who provided an outstanding service, he is very friendly and helpful. Recd all updates. Very impressed with service recd. Thank you Nick & Sharlene!

Quick and easy professional service with a friendly and welcoming staff. Explained everything to me thoroughly and didn’t try to cut any corners. Highly recommend them for your vehicle service needs

Fairfax Collision kept in constant contact with me to keep me up to date on how repairs were coming along. Entire staff was friendly and explained process. Did an inspection with me to make sure I was satisfied and even offered to contact the rental company so they could pick up the rental I left there. They made a stressful situation an enjoyable experience. Thank you FCC!

The customer service here is great. Their estimate on how long the repairs would take after my accident were spot-on. I expected it to either take longer or cost more once I got my car back. No such thing. I was pleased with how well they took care of me and my car. I hope I never have an accident again but if I do, I will use them for the repairs.

Fairfax Collision Center was excellent to work with. They kept me updated with how my job was progressing, when it was expected to be completed, and left the job in better shape than when I brought it in. Couldn’t have asked for better service from Fairfax Collision Center.

First and foremost, Charlotte at the front desk is absolutely incredible. I firmly believe if she didnt help me from my first phone call, I would not have chosen this place. She made this whole process easy and bareable. She helped me figure out my rental, made sure I had everything I needed and was ready if i had any questions. Even at pick up she was a saint.My car was hit by a road work sign, and I thought I found all the damage. They called me when they realized my headlight was cracked (which I didnt catch). They sent me constant updates without falter to keep me in the loop. They got started on my car right away (wasnt prepared and they helped me through it). When I picked up, it was a breeze. Thank you guys, I appreciate it.

Great overall experience from start to finish. They take the time to explain the repairs and provide options. Brian and Medde are the best!!

I was so thrilled when I found out the paint job that was performed had a lifetime warranty! The clear coat failed and everything was covered. My car looks brand new! Thank you to Brian for being so helpful!

FCC made it really easy to get the insurance claim and body work done. Quality and timeliness of their work was outstanding. Very close attention to detail on the work. The paint match was undetectable. Minor issue with communication between the different folks who work there, but they were the best price and best work by far.

First time at Fairfax Collision and they did a great job with repairing the car. Very informative throughout the process, responsive and excellent customer service. Would highly recommend for auto body work.

Really just an excellent shop on the whole. Their receptionist is a gem to interact with, the agent I worked with was straightforward and cordial, and they actually beat the insurance rate and saved me about $50. Would highly recommend them to anyone looking to get their car repaired.

The staff was very friendly and the receptionist was very helpful and polite this is something that will make me come back to Fairfax Collision Center, I recommend the place.The job was done very quick and no problems at all.

Fairfax Collision Center Staff were professional and knowledgeable. My car was well taken care of and fixed ahead of schedule. They did such a great job on my car there is no evidence of the damage. I appreciate the kindness and hospitality in the front office and with everyone I spoke with. I will absolutely continue my business here and recommend their services to my friends when they need it.

Great service. Fast and quick.