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Trick Trucks and Cars
14510 Lee Rd, Chantilly, VA 20151, United States
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Trick Trucks and Cars
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Gi
Review №1

Super easy to work with. Purchased our own bumper and winch. Scheduled an appointment. They installed with no pain and reasonable price.

Mi
Review №2

Great experience with these guys, fair pricing very knowledgeable and they stand behind their work. Exactly what you look for in a custom shop.Thanks John and the rest of your team

Ce
Review №3

Trick Trucks did not do any work for us, but today I went to their place hoping to find a solution for the stiffness of my new truck.Like everyone else, they said there is solution but they recommended putting some weight in the back. I spent $50 on a few bags of gravel and my ride improved 100%. I’m thankful for their advise.People that care, is worth doing business with.

Th
Review №4

Took my 2012 4Runner in for a lift kit. Both Johns I worked with are awesome! They were very quick getting parts! Had a small hickup with getting the wrong parts for rear suspension but they were replaced quick with no real inconvenience. John installed my mudflaps for free! (Thanks man!). Highly recommend! They know their stuff!

Lo
Review №5

I rarely write reviews but these guys are incredibly professional and have done a fantastic job on my Jeep Wrangler. They helped install my aftermarket tail lights, headlights, fog lights and more. Prices were reasonable for the quality of work done

Da
Review №6

Guys put on my my cover so fast today, and were pleasant as can be.... was seriously astonished with the speed and transparency. Definitely recommend, and I would go back there for any needs for my truck accessory wise!!

Li
Review №7

Trick trucks always comes thru. Very nice people and always quality work. We continue to go back when we want to change something on our jeep!

Ti
Review №8

I highly recommend Chantilly Trick Trucks! They have gone above and beyond with customer service and their knowledge base. They are truly the professionals youd want to work on your vehicles! Customer for life!!

ch
Review №9

Excellent experience. Super knowledgeable and really helpful.

To
Review №10

Truly a knowledgeable staff and their custom engineers have extraordinary talent! Thanks for the great work over the years!

Je
Review №11

Excellent service. Very pleased with them putting a hitch on my van that required some drilling and cutting.

J
Review №12

Trick Trucks in Chantilly is the best truck shop I have ever worked with. I am 56 years old and have taken my cars and trucks to many different shops over the years. I have been taking my trucks to Trick Trucks for 15 years. I was just in there today to have the Air Bag suspension on my truck serviced. And as always, I got the best service anyone could ask for.Ive scheduled most of my service with John who always has a solution, gives reliable recommendations, and is very responsive. Ive found that all the guys there are great to work with! All the mechanics and service advisers are friendly and highly skilled.Customer service is first-class and the expert knowledge on products and skilled installation are second to none. I cant praise this shop enough. I wish all businesses would operate at the same high-quality level as Trick Trucks. Thanks for all the years of outstanding service!

Em
Review №13

Very professional and they can do almost anything on any type of cars or truck... the only thing is the prices are a bit higher than what you expect.

Ly
Review №14

Ive been in communication with the guys in Chantilly and they have been amazingly helpful as I am in the process of customizing my Jeep Gladiator. Ive been going back and forth with John and he has answered all of my questions thoroughly and timely. I will update my review once all the work is complete but the customer service has already been fantastic.

Da
Review №15

These guys are the best in town for aftermarket truck/jeep modifications. I brought my truck in for a new lift, wheels, and tires and they not only had it done quickly but also arranged another shop to help out with a few things that were broken on the truck as well. Highly recommend and will be back for my next job!

Am
Review №16

The place does great work and is very knowledgeable. I have never had a bad experience with the work that has been completed on my truck very happy. However, the way they spoke was very degrading which is not abnormal for that kind of place. If you can get past that they are worth every penny. On a side note when I price shopped the labor they were very competitive with other places.

Du
Review №17

I spoke to John about a pretty big issue I discovered on some tires I purchase from them. When I bought the tires all I knew is I needed 10 plys and they lead me to the Nitto Terra Grappler G2s. I was very green on tire knowledge. Disclaimer: its been 2-3 yrs since I purchased them and I have put about 15k on the tires. They are for my 2nd vehicle that I hardly drive. After my first big road trip (a few weeks ago), one of the tires exploded deep on some forest roads in Maine. This about put me in some serious trouble. After doing some looking into the tires and talking to Nitto, I discovered I did not get 10 plys. This company put the wrong tires on my vehicle. My receipt states 10 plys too. After trying to work out a deal with John, the best he was willing to do was sell me more tires at cost. This deal has me taking all the hit for their mistake. Again, I dont expect them to assume all the cost, but believe a 50/50 split is fair. I guess you need know everything when making pricey purchases and cant trust any company to do the right thing. Ill be taking my business elsewhere.

Ca
Review №18

Second time getting wheels and tires and there will be a 3rd. They are really helpful pointing you in the right direction, work and care is top notch, and you can tell they love what they do. Compare their prices to the equivalent online and you will be surprised how close they are without you having to do the work yourself! Highly recommend!

Lu
Review №19

I have known John and Charlie for years. They really do great work and do it right the First Time. These are the Lift Kit and Wheels and Tire guys you need to see!

Ch
Review №20

I like the place. First time in. Staff seemed nice enough. Great selection of off road accessories. Really nice wheels and available service. I havent had any work done here yet, but I would consider it.

Ca
Review №21

John at the Chantilly office was unbelievably helpful. I purchased a new Jeep Rubicon over a year ago from a dealer which had installed a back country lift kit. Long story short, I’ve had problems with lift since the day I purchased it and it’s unfortunate that Jeep and it’s employees have been literally zero help in resolving the issues. Not only did John take a bit of time to re-torque the suspension, (which the Jeep dealership in Tyson’s refused to do for me and told me I had to take it back to the original dealer I purchased from in Leesburg) he did all of this for me without me even having to ask. He also went out of his way to resolve a few other issues he noticed. He was so beyond incredibly helpful I can’t Thank him enough. His knowledge and customer service was just awesome. Thanks John!!!

Vi
Review №22

Had them add on aftermarket LOD Destroyer Rock Rails to my 2020 JLR that I ordered and provided. Easy to talk to, schedule, and price was reasonable. Roger who installed them personally came out and walked me through what he did and where he thought there was an issue - not with his work but with the LOD design. He came up with a quick solution and implemented and they work/look great.

TH
Review №23

Pretty nice shop. I order what they dont have and they get it in a day or 2. I have shopped here for years . Friendly and knowledgeable staff!

Jo
Review №24

The customer service here is a joke lol. My truck had a 5inch bracket lift on it that I wanted to swap out for a BDS knuckle lift. Guy on the phone wouldn’t allow me to even bring my truck in and said I was better off buying a new truck. He had a bad attitude the entire time I was just trying to give them business. Took my truck to a shop in Richmond instead who were happy to have my business. It took them only an extra 3 hours of labor to switch the kits out and my truck drives like a dream now.

RA
Review №25

The guys at trick trucks in Chantilly are great guys to work with on selection of tires for my truck and great customer service.

Co
Review №26

Looking to beef up my Jeep Rubi and chose to go with Trick Trucks in Chantilly - best decision I made in a long time. Just when I thought customer service was dead, John M. and his crew proved me wrong. John M. never tried to up sale me, he only made suggestions if what I requested wasnt safe. I live an hour away and his crew stayed late to get me finished. I have a few other planned projects and will gladly make the hour+ drive to Trick Trucks in Chantilly.

Ar
Review №27

John and company did a great job putting on a hitch on my Mazda CX-5. It was my first time getting a hitch, and the team walked me through how to use it without making me feel dumb for not already knowing that. They also helped me navigate what accessories were important to get and had a good selection. I even got a call later that day, when they realized they accidentally overcharged me when they ran my credit card and wanted to issue a refund. Five star experience, hands down.

Re
Review №28

John went above and beyond to help out one of our customers in need. He was very knowledgeable and extremely helpful. The service that he provided is very rare these days. And it was MUCH appreciated! Trick Trucks should always be your FIRST call!

Ga
Review №29

Small shop. Hard to find. Nice people. Not a lot of stuff on display but some staff had a deep knowledge of after market items. Will not install everything they sell.

Ma
Review №30

Very friendly and knowledgeable staff. Getting catback exhaust kit installed on my 2013 Mustang Boss 302 soon.

J.
Review №31

John M. and his team really took care of me and my truck. I drove all the way up from Stafford County to have him do the work on the truck and I was very impressed. Ill see you next year for the lift John

Th
Review №32

Worst place I have ever dealt with, they sold me a lift kit for my truck that didn’t even fit it. When I called them they said you’re right it doesn’t fit your truck, why don’t you try to sell it. They would not refund the money. I think that’s ridiculous, horrible business. I will never go back! I wish I could leave zero stars but it won’t let me. Beware of this business!

Br
Review №33

Very nice staff. Reasonable prices. Will definitely recommend.

Ka
Review №34

Good friendly service, they took their time to make sure the part they sold me would fit, and it did. Knowledgeable staff

Mi
Review №35

Purchased nerf bars for my truck. Trick Trucks was cheaper than online, got it in stock next day and were extremely helpful when I ran into issues with the install. Great customer service!

Da
Review №36

Excellent knowledgeable staff, service, selection, prices and communication. I have had running boards and hitches installed, and purchased WeatherTech mats/liners and towing hardware. Installation work is done quickly while I wait at a nearby Starbucks. This is the only place I go for equipment for my 99 Yukon and 14 Jeep Grand Cherokee. I drive from McLean to Chantilly because it is worth it.

Jo
Review №37

Love the options but wish there was more stock on hand. That said, I understand it is tough to accomodate so many vehicle varieties on a ommediate basis. Employees were very helpful.

Ju
Review №38

Awesome accessories for cars and trucks. Great service and selection. My body shop uses them all the time.

Ky
Review №39

I got my A 4 inch BDS Lift put on my 2017 Ram Rebel from these and Woah they are amazing the Customer service was amazing they ran into a few problems that werent theree fault because my Truck has the air ride suspension but they were able to work on through and they were true to the word and Will definitly be going back here with my future Modifications just because of the customer service. Whenever I needed an answer they were honest and Poliet I reccommend asking for John M great guy. Go to trick trucks in Chantilly people do it.

Ri
Review №40

We have a fleet of trucks and vans which have all been upfitted here. They have been able to get and install everything we have ever needed.

Ja
Review №41

John and the crew always take care of me and are eat to work with.

Ro
Review №42

Very professional and quick service. Would recommend.

Ch
Review №43

Good honest people working there. Wont try to up sell you on something you dont need. Great place.

Tu
Review №44

I am not usually one to write bad reviews but given the service I received from Trick Trucks I dont want someone else to fall into the same trap as me.I had my Jeep Wrangler JK worked on here. I went in with little knowledge on what I truly needed but I was certain that I wanted to lift my jeep to a reasonable height and upgrade the wheels just the same.At the recommendation of the staff, I ended up going with a 1.5 teraflex lift kit. The associate said teraflex runs bigger than what they advertise so it would be more like a 2 inch lift. He also recommended putting on bush wacker fender wells, and go 2.0 fox shocks. As for the wheels I picked those out- fuel assaults 35 inch tire.The associate assured me that the leveling kit would provide enough clearance. I am new to jeeps and new to modifications so I agreed considering he worked at a lift store. Considering what I was about to spend I felt these guys were going to take care of me.It was after the mods that I began to experience all of the problems.- My wheel sensor continues to malfunction post them changing my tires- Had to go back in for my break lines not being installed after the lift kit install - bolts missing- rail guard was not cut to accommodate 35 inch tires, severe rubbing. Had to go back in to get them shaved.- rear shock was not installed correctly, missing bolt. I noticed 1 month later that my rear shock had come off the top mount and was slamming on every bump. The shock was missing a bolt, never installed and caused the remaining bolt to stress and break the mount-My last issue was just recent.. I modified my jeep to really take it out on the hills and have fun 4 wheeling. That is what it was built for.I took it out on light hills and noticed that the wheels were constantly hitting fenders and god knows what else. I had to stop in fear that I would damage my jeep further. I spent over $6k there and I feel that I may need to spend more as the lift is not high enough to accommodate the tires.I called back to see what if anything they could do to help and I pretty much got silence as it was now my problem. It was obvious that Customer service is not their top priority.unhappy customer.

Ka
Review №45

I brought my vehicle in to have some failing window trim replaced on the A.R.E. top on our truck. I had called when I noticed it flapping in the breeze and Max asked me to bring it out to determine what parts would be needed. I came out the next day and they replaced the trim while I waited in less than 10 minutes. They also ordered replacement struts for the glass gate at a tremendously reasonable cost.So often in this area customer service is just meh. To be treated so well for a service that is such a trivial cost is just absolutely fantastic. Trick Trucks is one of the few places I have been that takes an obvious pride in customer service. They make me want to buy another truck so I can come in for running boards and rims.

D
Review №46

I had my truck lifted at their shop summer of 2017 and having outside wear on all 4 of the tires. 2 alignments that I got through trick trucks ruined my tires and had to get 2 more alignments to reduce tire wear due to their poor quality service. Im beyond angry at this shop and THEY WILL NOT HELP YOU IN ANYWAY AFTER YOU GET IT INSTALLED THROUGH THEM. DO NOT BUY THEIR RECOMMENDED KITS especially BDS lift kit on Toyotas. Their parts are defective. steering knuckle or spindle is causing this issue and will wear out your tires prematurely. Very dangerous and life threatening!I went to several shops that specializes in lifts in Chantilly area. They will tell you pros and cons about every lift kit whereas trick trucks will always say BDS because thats their highest profit making product. Very dishonest people. I made a huge mistake going through this shop.On the side note I had to contact bunch of dealerships that deals with lifted trucks and they recommended me to go to a shop that truly specializes in suspension lift kits. After I went to get my truck diagnosed, the owner of the shop immediately saw issues. Im hoping that this shop will fix the problem or I need new lift kit installed and tires.Trick Trucks dont know nothing about alignments and knowledge about suspensions. they do some shady installation.PS: Because of them I had to buy another vehicle to commute to work because I dont want my tires to blow out while driving. My truck is sitting in my garage until I get new parts.

Jo
Review №47

Could not be happier!

Na
Review №48

Great place! Give them a call if you are looking to make some updates to your truck!

To
Review №49

I wanted to purchase a tonneau cover for my 2015 Tacoma. Called three dealers in No.Va. They acted like they were doing ME a favor even talking to me. One clown in Gainesville wanted $200 more than TRick Trucks and told me to pony up the total price before he would order the ARE top. NOT. Called Max who acted like he wanted to help and I was a valued customer. Guess what ? Trick Trucks got MY business.

An
Review №50

Great shop for custom parts and accessories for your car or truck!

jl
Review №51

Best deals on truck accessories in the area!

Ge
Review №52

Great customer service, super friendly and helpful

Ch
Review №53

Bad Service!! finished result of an xj lift was poor and came with multiple problems. Should have done it myself instead of being lazy. They steal parts btw so make sure you know what your vehicle has before taking it into them for work. I would not recommend them to anyone.

As
Review №54

Dont doubt they do good work, but the people in the retail store tried making me look like an idiot, as if I had no idea what I was doing.

DA
Review №55

Great group of people to work with

Jo
Review №56

They did not have the item I was looking for but did some research and told me where I could get it.

Ru
Review №57

John the manager is the wind beneath my wings.

Em
Review №58

Looking for some new ideals

Je
Review №59

Great

El
Review №60

Excellent service and personalized thanks

Information
19 Photos
60 Comments
4.4 Rating
  • Address:14510 Lee Rd, Chantilly, VA 20151, United States
  • Site:http://tricktrucks.com/
  • Phone:+1 703-961-8114
Categories
  • Auto parts store
  • Auto body parts supplier
  • Truck accessories store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–3PM
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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