Im very impressed with the honesty and integrity of the employees at this shop. I was recently told by another mechanic that I needed to replace my front brake pads and rotors, but the price that shop quoted me seemed unreasonable. I called Champlin Auto Care for an estimate, which was much more reasonable and scheduled an appointment to have the work done there. Shortly after dropping my car off, Bob called me and told me it wasnt necessary to replace the parts now and assured me there was no safety risk associated with waiting to do it. I was so delighted by his honesty. Well certainly be returning to Champlin Auto Care.
Yesterday I came into Champlin Auto Care with a bolt and a screw jammed into my left back tire. The gentleman at the front desk from the very beginning was amazing and so much help. Besides it being lunch hour and most staff on break he took time out of his busy schedule to accommodate my needs. He very quickly got my car in the shop and patched my tire. I sincerely appreciate that kind of service and would recommend this company to anyone! Thank you again for such amazing service !
Aaron and his staff of technicians as nd service men are absolutely outstanding!. Not only did they diagnose and resolve my air conditioning issue, but they monitored and rechecked the system multiple times to assure that there were no small leaks. Truly professional and go above and beyond expectations. Highly recommend Champlin Auto Care.
Great guys! Great Service! Its a real good feeling when you can fully trust your Mechanics!
Excellent communication. Great work and excellent workers. Will now come here for all my auto services now.
It is hard to find honest mechanics. Theyve got them here. They do quality work. The pricing is always fair. But most importantly, they are giving honest assessments. Dont hesitate to bring your car to them.
Fixed my issue quickly and for a good price. They dont try to make up more issues to pad the bill. Friendly and honest.
Always top notch service, Bob and the mechanics are the best. I take all my cars there when I have an issue. Even though I moved 45 minutes away its worth the service. Keeps my Hummer Humming😁
Aaron & Bob are simply the best.They are one of the only repair shops who dont believe in gouging there customers.I have been a customer of Champlin Auto Care for years and they are simply the best and the customers service skills are amazingly awesome.
Great customer service! Was lead to believe I would need new brakes by my next oil change from another shop. Champlain Auto Care changed my oil and let me know my brakes were fine, and wouldnt need to be changed at this point. Highly recommend!
I called on Monday and they were able to get me in today (Tuesday). I dropped it off at 8am for a 10am appointment. Bob called me at 9:30am to tell me what the problem was. And then he called me back just before 11am to tell me it was finished and ready to be picked up. Highly recommend!!! Bob was very friendly, helpful and professional.
We always receive great service at Champlin Auto Care!Thanks
Great customer service, great prices and they are honest with what needs to be fixed. I got an appointment quickly, dropped off my car before my scheduled appointment because I had work, and they even got the work done on my car before my scheduled appointment. Im very pleased with this place!
Had a great experience, I was very impressed. My jeep had an oil leak and they checked and told me, it was just a simple thing. They were honest very honest. I give 5 it of 5 🌟 🌟 🌟 🌟 🌟
Honest, fair pricing and great people 👍.
Had my truck in and out within 30 minutes and now the truck runs like new, went in with a idling issue figured it needed a whole new throttle body but they were able to get the old one working correctly again
Best service out there hands down.
Honest hard working people work here. I always know my vehicles are getting the best care possible. Dont ever have to worry about being gouged on prices. Favorite part is they explain in laymans terms the problem with a vehicle.
Friendly customer service. They fixed the burnt out headlight quickly and did not overcharge.
Amazing service! My car was repaired in under a day for a very affordable price. Family auto is a very trustworthy company who wont try to get you to pay for unnecessary repairs like some other do. This only place I will be going for repairs from now on.
Very pleased with the service and professionalism they offer. Went in for an inspection, and they went above and beyond expectations. I’d recommend to my mom, dad, siblings, friends, and acquaintances. Will be my shop henceforth.
They are so great! Fast service! Good customer service! Super helpful and trustworthy!
By far the most honest Mechanics in town! Great service and wonderful guys to work with, EXTREMELY KNOWLEDGEABLE, and they dont make a habit of up selling for their benefit! Once you try them, you wont go anywhere else for your auto care and repairs.
They don’t nickel and dime you like most. I will definitely be back! Highly recommended.
They make it easy for me to not want to do my own work. Friendly, creative, efficient and I never had the thought that I was being taken to the cleaners. Excellent, customer focused service. In short, youll enjoy the visit. So glad they are around.
Was informed by a dealership that I had to replace my brakes, so I took it to Champlin Auto, but they told me they were fine and didnt need replacing. This was all done at no cost to me.I thank Mike for the excellent service and transparency. I will bring my car to you for any future repairs.
I brought my car into Champlin Auto Care on 10/22/2019 after scheduling an in-person appointment the week before with a list of things Id like to have looked at being both a first time car owner and first time customer to a garage. I would definitely recommend calling and scheduling an appointment.Not only did they go through the list they called to inform me of what they found before doing any work and gave me a estimation of the cost and when I went in to pick up my car (it was done that very afternoon) the estimate matched the end bill which was very reasonable and affordable!Not only will I be back I will be recommending Champlin Auto Care to the people I know looking for a great team, affordable pricing and an excellent location off 169!Thank you to the hard working staff of Champlin Auto Care, I really appreciate your work to keep me driving safe on the road!
We have always appreciated these guys... When you need help with your vehicle. Definitely check them out! Respectful and professional with the clients budget in mind.
Great guys!!! In and out quickly !!
Great guys work here, honest and theyll try to fix your part rather than charge you for an entire new part. They did this with my exhaust, much cheaper to weld a new section on than install a new one altogether like they would have done in a dealership.
Fantastic prices, awesome customer service, mechanics you can trust for the truth, and great work. Ive used this shop three times now for an older vehicle. The customer service is amazing, and great prices. As an older single woman, they dont try to tell me I need this or that in addition to the issue I bring my vehicle in for. Its nice to have a shop I can go to, get honesty and great work at a price that would be hard to beat. Highly recommend!
Gary is awesome! He’s a straight shooter. No trying to sell you what you don’t need. Recommends things but not pushy.. Had some recent work done on my truck, he called me several times to make sure that I was satisfied. I’ll keep taking my vehicles there!
I have been going to Champlin Auto Care for several years now and they have always taken great care of us and our 3 vehicles... Very honest operation with reasonable prices and knowledgeable technicians. I would highly recommend them to anyone without hesitation!
Awesome work ethic!!! They are not money motivated at all. Super friendly. My family has been going to them for years because of how great they treat their customers. They dont even charge for simple fixes even though they should.
I highly highly recommend bringing your vehicle here. Good, honest, nice employees that dont push or try and sell you things you dont need. My whole family will be bringing our cars to these guys from now often, and I will recommend them to friends. Prices are very fair and they even did extra work on my truck that they thought I needed and didnt charge me for it at all. Good business!
They have always been good to me. They always tell me whats best even if it mean I need to take my Vehicle somewhere else.
I cannot be happier about the service I have received over the years from Champlin Auto. Aaron and his crew are terrific! I trust them implicitly with the care of my vehicle!
Ive been taking my cars here for many years and have never had a bad experience. Their technicians are knowledgeable, honest and friendly. I feel like I can trust their diagnosis and the prices are reasonable. Id recommend them to anyone.
Gary and the guys of Champlin Auto Care are the best of the best! They truly care about their customers and the work they do. They are honest and do not over price their services. Never think twice about supporting a small locally owned business, you will not be disappointed!
These guys do great work at a very affordable price! Each time I have taken a vehicle here I have been extremely satisfied! There is a reason they always have a week wait. But trust me, they are worth waiting for.
Came in because my car was overheating while idling. Turns out a cord was just stuck in the radiator fan. They pulled it out and made sure it all worried okay, and gave me back my car, free of charge. All within a couple hours. Excellent service, friendly people, and very honest. No doubt Ill be coming here for all my repairs in the future.
Just stopped in to see if they could help change a tail light that was out. John was quick to help me out while I had two kids in the car. He was quick, efficient and friendly! He shook my hand and told me I was all set and the bulb was on him! Thank you John! We will be back!
Gary is a great guy. I wouldnt trust my car with anyone else. Even though I live in south Minneapolis, I still drive my car up to Champlin to have him look at it! I was in a car accident in Duluth, called Gary, and he helped me understand what I needed work on, and made sure I paid a fair price for the repairs- he didnt make a dime off of that! He just wanted to help me. I would tell anyone I know to visit Gary at Champlin Auto Care.
Great service. I have been going to them for 5 yrs. They have never let me down and did it for a very reasonable amount.
Always been reasonable in pricing. Sufficient waiting area.
I was new to the are and brought my car to them based on the positive reviews online. I was not disappointed. They were incredibly helpful a s honest about what needed to be fixed. The parts and labor were a out 25% lower than a local dealer. Highly recommended.
I drive out of my way to get my cars looked at by Gary... top-notch service!
These guys are the best! I have been there three times and each time the best service!Today, I brought my wifes car into the shop for a muffler issue. They found out it was the heat shield and it was lose. They fixed it and didnt charge me dime.This company is looking for lifetime customers and they have found one!
We have had multiple great experiences with Champlin Auto Care. They are very honest and have twice sent us to the car dealer because the issue was covered under warranty or was a recall. Specifically, Matt has been great to work with. He has consistently done great work on our cars and has a high level of integrity, sometimes charging us less than quoted because he was able to get the work done faster than he initially thought and another time explaining some work he could do, but work that wasnt necessary. Great people and great work, Champlin Auto Care!
My first review of anything online and its these guys. Good caring mechanics that only charge what they have to. They do honest work and always try to keep the bill low. Sometimes not even charging me at all if it turns out to be a simple fix. I trust them over anybody else (including myself) with my cars. If I could, Id pay them twice what they ask simply because I think they deserve it.
I was a customer here one time for a specific issue with my car. I thought they did a pretty good job on the whole. Id give them 5 stars if I was a more frequent customer. The only shop on Hwy 169 where I question the customer service, etc. is NTB.
Excellent service! I dropped off my car after work without an appointment (broke off exhaust pipe) and they had my car all fixed and ready for pick up before 3pm the next day!
Smart guys, if they cant fix it, it aint broke.
Awesome place to get your car worked on! Theyll honestly tell you what NEEDS to be done. No salesmanship needed when they get loyal customers.
The CAC guys are fantastic! They are honest and dont try to squeeze extras into your visit. In fact, on my visit, Gary told me to wait on getting the work done - told me I could hold off for a couple months. What mechanic does that?!?! They offer under the hood maintenance and repair as well as oil changes and tires. For me, they changed the oil and rotated the tires. Their prices are fair and they have a great location. Just off of 169 (across from Target). I had no complaints and I will be back for my next service visit!!
Honest and trustworthy.
Outstanding auto shop.They routinely take care of extra items for no charge. One time I brought in a vehicle for an oil change. They did the oil change and noticed that the tires needed to be rotated, which they did at no cost.Will continue to return to this place!
I’m really pleased with the work Champlin Auto Care did on my car. The people there not only are knowledgeable and skilled, but they also have integrity. I will be sure to bring my car into this shop whenever I need some work done.
I love the work, the price, and the people working there. There only down side, is that they are terribly busy
I have experienced an unusually large amount of car issues in the two years I have lived in Champlin. Probably nearing 10 shop visits - in addition to oil changes.I am always pleased with the customer service I receive, even with my embarrassing lack of car knowledge! My sly remarks are always met with a smile and correction, this is a great group of guys. Honest assessments and fair prices have been my experience throughout. I will continue to use Champlin Auto for my cars needs, and rest assured it is in good hands!Highly, highly recommend these guys. I wish everyone better car luck than I have experienced, but they are here when you need them!
Friendly crew and Aaron was a very humble guy. Good work
Definately a Quality shop. You receive great service, they only do what is needed and Trustworthy. My favorite auto shop.
Great People! Just brought my car up for a headlight bulb replacement, had my own part. .. done just like that no charget! will go back again!
Good, fair and honest mechanics!
Nice guy answered the phone but couldnt get for service for 5 days out.
Friendly, reliable, and fairly priced service. I trust I will get an honest assessment and recommendation whenever I bring a vehicle to Champlin Autocare.
Honest and reliable Auto repairs. They never try to upsell you for repairs or service that are not needed. Fair pricing.
My family has been going here for years, great communication and prices.
These guys have been servicing my cars for over 20 years. When you find a shop with good honest mechanics you should hang on to it. They do great work, their prices are reasonable, and they really stand behind their work. I wont go anywhere else.
My 16 year old daughter and I had an awful experience at this shop and if I can save anyone else from experiencing the feelings of aggravation and helplessness that were feeling right now, then its worth the time it takes to write this review. My daughter took her vehicle in for a brake issue and they misdiagnosed the problem. They charged her $60 for the repair and sent her on her way. The problem persisted and we took the car back in only to be told they werent going to credit us for the previous repair. I objected to the owner and pointed out that his quote for the new repair was $100 more than three of his local competitors PLUS wed be out the money from the previous repair. The way he talked down to both me AND my daughter in response to my concerns was reprehensible. My daughter pointed out that it was HER hard earned money that was being affected and he scoffed in her face and told her dont even start with that. Give me a break. Needless to say we wont be going back to a place that not only price gouges its customers but treats women and children with complete disrespect. PLEASE DONT TAKE YOUR BUSINESS HERE!!!
Theyre super nice and affordable!!
Amazing honest and affordable!
Best in the business! Friendly, honest, straightforward, skilled, and fast. I recommend them to everyone!
Great locally owned business. Great work every time.
Very good and didnt fix or recommend anything that didnt already need to be fixed very hard to find these days.
My son took his dilapidated vehicle to them and they have damaged it even more. They fixed it mechanically, but managed to either back it into something or back something into it, causing the back gate to have pushed in the backside door. The drivers side inside door handle is now broken, too. These were not there when he brought it in. Its a 96 Bronco, he bought with his own money last fall and, admittedly, its been one thing after another, but imagine yourself at 16, buying your first car with your own money. He was so proud if this, and rightly so. He doesnt have an auto-minded mom to help him out. He also doesnt have a dad to let him know what would be a good vehicle to buy (something my dad always did for me and my two sisters). A few weeks ago, he had it towed from a friends house in Champlin, to this place. They put it on a back burner, with my sons permission. He could afford to get two of the things that needed to be done, the brake line and the gear linkage (I think). He picked it up yesterday, paid them $650 of his money, that he makes working his part time job. He brought the car home and parked it in our driveway. He wants to sell it now as he cant afford the future repairs, so doesnt want to drive it, as something else is sure to break. Its been a life lesson for him. Champlin Auto Care is, of course, denying this, and we have no way of proving anything, but our knowledge that they damaged his car, thus lowering the sale value. I dont care how dilapidated something is, if you damage it, own up to it. I am just so disappointed in this business who has so obviously taken advantage of my son.
Super service at a reasonable price. Definitely recommend.
Outstanding service!
They are terrific, great prices timely service.
Awesome service!!
Always good and honest service.
These guys are great and honest. Theyll even tell you whether or not something is worth fixing vs tlc
I brought my 2014 chevy Cruze in because my check engine light came on and it was making a squealing sound (like a bad belt). I had replaced the belt myself before I brought it in, but it didn’t solve the issue. The tech went above and beyond by diagnosing the problem and he even called Chevy to see if was under warranty. Turns out it was under warranty and when I went to pay them for them their time, they said just give us a referral/come back!I was dumbfounded that they were that honest, most places charge $90-100/hour just find the problem, and on top of that he went out of his to call Chevy for me.Awesome service! Cars can get expensive quick, but I 100% trust this shop to fix it a very fair price.I wish I could give 10 stars!
Gary and crew do an awesome job and are honest with estimates and needed work.
Good, honest people. Thanks!
Always great job done here.
Honest guys doing great work for the going rate. Ive started going here and cant complain!
Best and most honest shop in town!
The absolute best, No question.
I brought my van in to have the breaks looked at this winter since they were making an awful noise. They cleaned and adjusted them and charged me nothing!! I was for sure I was in for a replacement of some sort! Very nice people!!!
Ive had multiple vehicles maintained and fixed through the years. Always fair and honest with great service and pricing.
Great people that do great work
By far the best, most professional service you could ask for. They stand behind thier work!
Gary is a amazingly awesome and very fair person to do business with.
Professional and fair... Love these guys!!!! :)
Great service.
Fair and honest
These guys are great!
Great service
Fast service