Khalid, our sales representative, is excellent. Hospitable, friendly and informed..he is epitomized what I look for in person guiding me through a new vehicle purchase.Thank you Khalid. The finance guys Mike and Jay were great also...thank you.

Highly recommend this Hyundai service center! Paul was very professional, very helpful & had great prices. Will definitely come back.

I had a great experience here and we were able to get our dream car, Thank you Yesenia, Crystal & Brandon for helping us. You guys are awesome!I would recommend this place!!

Everyone is well aware that going through all of the paperwork for car contracts takes a long time, and it is a burden for those who dont have much time. However, I was so impressed by Tannaz and Yesenia providing the best customer service ever, attempting to save as much of my time as possible, and they were not only the most professional dealer, but also warm heated people who care about their customers. Im grateful for everything theyve done for me. Thank you so much.

Service Department was great. They repaired my car sooner than I expected. Hyundai deserves 5 stars in all

Absolutely fantastic experience at Norm Reeves Hyundai Superstore. Mustafa was extremely friendly, getting me straight into the Veloster N I was looking at. Sayeed got me a deal I was extremely happy with, and a special shoutout to Vito and Caesar for walking me through the particulars of the contract. Fantastic service, would definitely purchase another vehicle from here anytime.

I found the Customer Service excellent! Ricardo was a very knowledgeable salesperson. He demonstrated all the features in my Tucson. He connected my phone to my car. Cant say enough about him. And then there was Nicole although you all were busy, she didnt allow us to just sit unattended. Shes only been in this position for a short time. But you wouldnt know it by her professionalism! Thank you, I love my car. There are some bells that I dont why they go off. But Im convinced Ill talk to Ricardo and hell be able to help me! Be blessed!

After bouncing around from dealer to dealer and experiencing some unethical practices, I started calling around to other SoCal area dealers to attempt to get a fair deal on a Kona EV. Michael De Leon picked up the call and was knowledgeable, friendly, and polite, even though I was asking for a lot during a sellers market. After an agreement over the phone, we came in to lease the car. He had it cleaned and ready. All the numbers matched what he promised. Michael made the whole experience fantastic. I sold cars for a living years ago and know the business, and it would be difficult to find a nicer guy to work with. 10 out of 10!

Khalid and his team were awesome. They went out of their way to make my buying experience wonderful. Khalid came in 2 hours before his shift started to work with my schedule. He even picked me up from the car rental place. The whole transaction took just a little over 2 hours, by far the most expedient car buying experience I’ve ever had. I highly recommend you go check out Norm Reeves Hyundai superstore.

We drove all the way from San Diego to find our new car! We had a bad experience at another Hyundai dealer and almost lost hope but Brandon No really helped us out. He was honest and tried his best to give us a good deal in this crazy car shortage. Left with a brand new Hyundai Sonata. Would 100 percent recommend!

I bought Sonata sport here in 2017. The brown tall salesman here promised me a good deal and then cleverly sold me and signed me a demo based vehicle which actually had 120 miles on it. I noticed all that after driving that car off their lot. Now after four years even after properly maintaining my vehicle I am noticing that vehicle has oil problems as its engine was not properly broken in for demo purposes back then. I am really unsatisfied by their cars and their way of management and I am actually looking for that salesman to have a final word.

Khalid was great. He treated me and my parents very well (we both got a car), took time to answer our questions and made me feel like he genuinely cared. The specific vehicle I wanted Wes blocked in by a few others but they had no problems moving the others so I could test drive it. Khalid and the whole Norm Reeves team was first class and I’ll be back when we need to purchase another car!

Its always nerve-wracking bringing your car to a dealership for anything, even an oil change. Weve all had those negative experiences, right? You know... the ones where you go in for an oil change and get told about the $2,000 worth of work you need or your car will literally disintegrate in your driveway?That doesnt happen at Norm Reeves Hyundai.Yes, theyre a dealership and yes, theyre a super store... but their service department is friendly, reliable, and honest. I went in for an oil change and walked out with an oil change (and a tire rotation, which I was due for and knew about and thats honestly made a huge difference in how my car rides).Major props to Cheyne; buddy, you and your crew that morning took good care of my minivan. My family thanks you for the smoother ride and cleaner car!

Sky Kim is really amazing and knowledgeable dealer! Everyone else is super kind and nice! I already purchased 2 cars here and I’ll come back for more if I need more cars! Thank you!

I had a wonderful experience purchasing a new vehicle. The process was stress free and pleasant. Jalil was very thorough, knowledgeable and not pushy at all. He was able to find me a car that suited my needs. Not only that he was able to give me the best price in town. I would definitely recommend Norm Reeves Hyundai to anyone.

This is a great dealership. This is my second car I have purchased from them. Everyone I dealt with were so friendly, helpful, and positive. They made this process so painless.. lol.... I highly recommend this dealership to anyone looking for a Hyundai vehicle. You will not be disappointed. :)

Very good experience, people nice and polite, Kevin good person new in the dealer but Mede very good job thanks for everything

How is customer service GREAT here?!? Customer service is good at the door(to take your money) but when you need help over the phone no one is there to help!!!I understand there is a delay in finance but they cant even return a dam call. I am still waiting on Vito to give me a call!! If you purchase a car here DO NOT EXPECT to get the SAME customer service when you are gone!!! They DO NOT CARE!!!!

Had a wonderful buying experience at Norm Reeves Hyundai. Everybody was friendly, helpful and accommodating, and most importantly, they are transparent with the vehicle pricing, no hidden costs. Shout out to Khalid, Jalil, and Cesar! Thank you for the great service. You guys are amazing! 👍🏻👍🏻👍🏻

I couldn’t have asked for a more seamless and supportive car buying experience! Khalid and the whole team went above and beyond to help me buy my first car - they genuinely care about you here, and it’s about more to them than selling. I am so happy with my Kona!

Very friendly and got my oil change done quickly even without an appointment

My tire pressure sensor indicated that the tire pressure was low in one of my tires the day after I bought it. I examined the tire and found a nail in the tire. I only drove the car around for a few blocks after receiving it so the likelihood of me picking up that nail was very low compared to the likelihood of receiving it that way. The car was delivered to my home from the dealer which is located 22 miles from my home. I contacted the dealer and the best thing that they could offer me was for me to bring the car to them and leave it there so they can patch the tire. I opted not to do so because I found a tire shop close to my home that complete the task in a short period of time for only $20. I am very disappointed that the dealership did not offer to replace the tire with a new one. I may not consider going to them for any future business because of this.

My sales person, David Franco, was fantastic! He was knowledgeable, polite, not aggressive, and most importantly honest and patient! He answered all of my questions about the Tucson and the Santa Fe when I was trying to decide which car would best fit my needs. The dealership was quite busy on a Saturday afternoon but all they moved me through the process as quick as possible. They consistently kept me up to date on how much longer it was going to take while I was waiting to sign my documents. When it came time to sign, all of my paperwork had been pre-entered and printing and signing only took about 15 minutes. Fastest I’ve ever experienced with the finance folks and they didn’t try and up sale me anything! What a miracle! I can’t remember the finance persons name but it starts with a “V”. Over all a great experience!

Scott Sang Kim is an excellent person and an amazing sales consultant! He worked arduously to help us get the vehicle our family needed. Thank You Scott Sang Kim!!! We are highly satisfied with your service.

I was happy with everything and this would be a 5 star if I wasn’t forgotten. Gary gave me a time frame of 1.5 to 2 hours so I went home to wait. After almost 3.5 hours still no call so I called and was told it was ready. It was already after five and I had to wait for my ride to the dealership so I let the rep know that it would probably be close to six if not a little later he said that was fine. I got there about five minutes after six it looked like everything was closed up and they were waiting on me which wasn’t my fault. The gentleman that helped me was really nice and apologetic. I think his name was Chris but I’m not positive. Other than that though everything was great

Brandon and Vito were great and really helpful in getting me into the car that I wanted. Really nice facility even while under repairs. One of the most comfortable dealerships to buy from. No pressure to buy and pricing is labeled and upfront little bit of wiggle room but very straight forward. Would definitely give them a check out if you’re looking for a Hyundai. Thanks for the great service guys!

All of the sales people and the customer service representatives are knowledgeable, helpful, and friendly.

Had a great experience purchasing the car from Norm Reeves Hyundai dealership. Arthur and other folks were courteous, attentive, and most important not aggressive or pushy. If you are looking for a car, give Norm Reeves Hyundai a try.

Taking your car in for service is never a enjoyable experience. But Norm Reeves Hyundai has always been fair, reliable, and has made the experience the best they could possibly do. I highly recommend them. Great staff.

I always bring my vehicles here for service. I have 2 Hyundai Elantra and the customer service here is always great. Garys my service consultant he never lets me down. Would recommend him.

I love Norm Reeves Hyundai. The sales team, the finance team, the service department. They provide an ultimate buying experience as well as the customer service in the service department. I recommended 3 friends last year who all purchased and absolutely loved the experience when purchasing.Keep up the good work Norm Reeves Hyundai Superstore.

Paul was GREAT! I’ve worked with other great representatives at Norm Reeves HYUNDAI, and Paul showed that it’s not just superb individuals, but a superb TEAM at Norm Reeves.

I had a wonderful experience at this new location. The waiting area was clean and inviting. The young lady that assisted me was very polite and attentive to my needs. They also had beverages and snacks available..Thanks for the pleasant experience..

My experience was great everyone was very nice everyone has very great customer service and it didnt take very long for me to get the service that I needed so I was able to return to work on time

My son purchased his first car with Ricardo Romero. Ricardo can teach a class on excellent Customer Service as well as the entire Hyundai team. A minor issue was handled expeditiously which says volumes about quality control at your store. Thank you for setting high benchmarks and meeting them.

Polite and friendly staff, met my needs especially since I knew what I was looking for. I didn’t feel like I was pushed and had an open and friendly negotiation to put the value of the car within my budget. This was one of the best car buying experiences that I’ve ever had.

Tannaz Jalisood our sales consultant and the sales manager were so great we just came to see the cars and went home with a vehicle, she’s very helpful and very pleasant to work with. She doesn’t give you the runaround….. a very great experience!!! I recommend this dealership 100% anyone looking to purchase a vehicle or lease I recommend her….. Thank you very much!!!!

Was definitely worth the drive. We drove from Colton California to this location and will do it again. After being finagled with local dealerships that wanted to increase sales price of used cars by 5k to 10k for “dealer fees” my son was feeling discouraged. He did some online shopping and found the car and color that he has been wanting at Norm Reeves he did some price negotiating online. We got preapproved before going there and already knew what we wanted, the sales man Jonathan didn’t try and renegotiate the price higher. He knew what we wanted and what we wanted to pay, we were out of there within an hour and a half. Great job Norm Reeves Hyundai!

Jay helped me out with getting into a car with no problem or hassle. I had to trade in my truck which I loved, but unfortunately life happens and priorities happen. But jay was able to relate and get me into a car with ease.

I was very pleased with the entire staff that helped me purchase my 1st new car. I would recommend Norm Reeves Hyundai to anyone looking for a Hyundai.

Norm Reeves Hyundai got my car in for service within 3 days when other dealerships had multiple weeks wait. It was so easy, I made my appointment on my phone and did everything by text. They found the problem and got my car back to me the next morning. Paul was a great help keeping me updated in my car’s progress throughout the day.

Excellent service and value!Norm Reeves care about doing right by their customers. No complaints and we love our Santa Fe!Cheers!Sean

Cheyne was awesome. Very helpful, very informative, and just all around great guy.. the customer service is stellar. Thank you for the hospitality and wonderful service

It was a great experience! Tamy who was working with me was so patient and explained everything so well. She answered all my questions with as much information as she could. I felt comfortable and left so happy with my new car. The financier was also very helpful and funny. He made me feel at ease throughout the whole process.

Mr. Kim was amazing! Gave me a deal and even fed my kids. The dealership worked as a team too. I’m extremely grateful to them!

I had to make a few trips to Norm Reeves Hyundai because I really wanted to find a perfect car for me. Every time I went there, there was always someone trying to help me as soon as I entered the parking lot. Especially, Brandon No, the best salesman I’ve ever met, was willing to help me finding a perfect car. I was able to get my first Hyundai vehicle with a great offer because of him. He was willing to communicate and look for an another offer when it did not interest me. I’m pleased to drive a nice new car. Thank you Brandon and Norm Reeves Hyundai !!

I love this place! People are super nice and helpful! Just be aware if you are planning to buy a car on the weekend you might spend there around 4 hours :)Peace

I originally took my new car into service in July because I purchased the clear coat treatment and the backup camera had a blemish inside the lens. They applied the clear coat and ordered a new lens. I was in a hurry when I picked up the car because I literally was leaving out of state an hour later, so I didnt really look it over. When I got back I noticed the car finish was streaky and there was lots of over spray on the rims. I was too busy at that time to complain. After six weeks of not hearing about the camera lens, I called (which is nearly impossible to get ahold of anyone in the service dept) and they said, Oh yeah, its here. Do you want to make an appointment? I thought...Ok, so were you ever going to call me and let me know? I made the appointment and brought the car in and they informed me I had a recall on the fuel pump as well and would attend to that too. They called hours later and said the fuel pump did have a leak and they would need to keep the car because it wasnt safe to drive. They paid for a car rental, so that was a plus, but I was never notified of a recall, so I wondered how long I would have been driving around with a leak if I didnt need to take it in for the camera? The service people were all very nice and were apologetic for all the glitches, but I just think the service dept as a whole needs to do a better job overall.

Outstanding customer service. Easiest car buying experience I have ever had.

We had such a wonderful experience at Norm Reeves Hyundai superstore! Our salesperson Michael De Leon was AMAZING! He was very professional, very informative and not pushy whatsoever.He answered all of our questions and put us at ease. My husband and I both want to thank Michael for such an amazing experience at Norm Reeves Hyundai superstore in Cerritos auto square. We definitely would recommend him to anyone we know that is in the market for buying a new car!

Cheyne is outstanding as a Service Advisor and the parts and labor departments went out of their way to treat my concerns as if they were their concerns. I highly recommend them. Great job!

Although the buying experience was not bad, I was not shown the vehicles features. Besides that the visit was pleasant and I love my new car. The reason for the low rating is because its impossible to get in contact with anybody or have anyone return a phone call. I purchased my vehicle a month ago, the finance company still does not have my contract, therefore I cannot yet make a payment. I have been trying to get in touch with the finance department at the dealership for almost 2 weeks. I called every single day last week, left messages, even spoke with a sales Manager, Scott, with the promise of a call back. To this day I still have not received a call back. So not only did I never receive a call to check in in me after my purchase, I cant get a call back to save my life. Its more than frustrating. However, when I rated the dealership less than perfect I had 2 people calling, texting AND emailing me for a week straight to change my score of them. I have referred friends and family to this dealership over the past several years, with them purchasing 4 vehicles! I absolutely will not refer anybody to this dealership again.

I purchased my 2015 Veloster at Norm Reeves because my salesperson at the time was awesome and that was the beginning. A Dealership’s service department should be a lasting relationship and I give this dealership Five Stars!! Every service rep is knowledgeable, courteous and professional. I am always informed and reminded of my upcoming service for my Veloster. Justin Lingao is my service rep now and he is tops! I have a Hyundai dealership 15 minutes from my home but I trust Norm Reeves with my car. Thank you Justin for your representation of Norm Reeves Hyundai service department!!

We had the best customer service EVER, Aiden our sales representative made car hunting so fun and easy, he took his time to answer all our questions He went over all the details of each car we looked at, they had a very great selection on different colors and models.THANK YOU SO MUCH AIDEN and to the rest of the team such as the finance department and closer. 👍🏼😎

As always, I had a wonderful service experience at Norm Reeves Hyundai. From my initial phone call to make the appointment to picking up my vehicle at service completion, I felt like a valued customer. I was quoted accurate pricing and timing - I was provided regular updates on progress - and I was thanked at each of my interactions. I highly recommend this location for all of your Hyundai service needs.

Sean was great his name is spelled different it’s with a “ch” but I can’t quit remember, but he was so nice and help me very well very happy with my experience.

My car was there for a month waiting on a part to come in. I know it was not their fault due to the pandemic and supply shortages. However, I found out the part was at another dealership but that dealership did not want to transfer this part to my location. I think at this stage of the pandemic and the fact parts are back ordered, fellow dealerships should be willing to help out. Just my 2 cents.

This location has very helpful employees. I purchased my car here and I only get it serviced here. I definitely recommend.

Great place. Spent hours yesterday with David looking at a Palisade. Super helpful, friendly and entertaining. The car ended up being out of our budget, and we didnt end up purchasing, but I would absolutely recommend this dealership as these guys were solid and honest.

Making the appointment was easy. Gary was helpful, professional and kept me informed about the status of my car.

The absolute worst service and dealership! Ive owned a few vehicles and this store is horrible. Service dept doesnt call you for updates on your vehicle in fact they just dont return your calls even when you leave a message. Waiting for an oil change is at least 2.5 hours, no loaner cars, ask to speak with someone in person and they tell you ok and then send you to voicemail. Customer service here is terrible. The ONLY reason you are in business is because there is no closer Hyundai store in the area. I would avoid this place as if it had the plague!

Jay was hands down the best salesperson I have ever met. He did not ever pressure me or make me feel obligated to make a choice. For a woman who is starting over fresh with out a males perspective to car shop with I felt very reassured Jay truly wanted to help me stay close to my budget as much as possible and met my other needs as well.I recommend this dealership and I hope Jay gets a special raise !!!

Very friendly, knowledgeable, and professional staffs.Thank you Scott and Valerie the best.

My Service Advisor Paul was very friendly and attentive. He kept me advised with everything from check in, diagnosis of my concerns, repairs required, all the way to completion and pick up. Everything at the dealership was very efficient.

It was a great experience everyone was very professional courteous answered all my questions and especially my salesman Khalid Bashir was very patient was not pushy did not try to push any extras he just explained whatever I needed to know his demeanor was just amazing hes very calm and patient and courteous I was extremely happy with the service.

I went looking for a used Tuscon. Purchased a beautiful 2017. The salesman, Fred, was great! Everything was seamless.

I had one of my best experiences at this dealership. It was indeed very hassle-free and a smooth experience. Our salesman, Jalil Bashir, was very patient with us and extremely polite and well knowledgeable. He helped us through the entire process, answered all our questions and got us a sweet deal. Extremely satisfied with the customer service and the genuineness of the people working here. Would highly recommend Norm Reeves Hyundai dealership to anyone who truly wants their car buying experience to be smooth and enriching.

One of the easiest car buying experiences ever. Bought my niece’s first car. Tannaz and Said were polite, patient, and a pleasure to work with. They answered all of our questions patiently and with a smile. Thank you!

This was my second time purchasing a vehicle at Norm Reeves Hyundai and I had another great experience! Brandon helped me find a car that I wanted, was upfront about the pricing, and was able to get me a great deal. Vito in financing was so personable and never pressured me to add on any extras. He discounted add-ons for me that I was hesitant to purchase. Thank you Brandon, Vito, and Norm Reeves Hyundai for your exceptional service!

I have been I. Contact with the used car sales manager Clay who knew what I was looking for and when they got the vehicle he let me know. I fell in love with my used car and the service I received was delightful. I felt like someone important and not just a buyer. The GM of the store Mr. Stephens came to congratulate me on my new/used vehicle. I didn’t feel pressured like some places. Thanks Norm Reeves Hyundai got a pleasurable experience.

The service representative was very curtious and very helpful. I was updated in a timely manner.

I’m very pleased with the Customer Service at Norm Reeves Hyundai. I do want to thank Fred he was the salesperson that helped get into a 2017 Hyundai Tucson. He was awesome and he worked his magic.....I highly recommend him and I will be referring some friends and family to him.Thank you Fred D.!Happy Customer, Tanisha K.

Mike Delgado was friendly, professional and understood my needs throughout the process. Never felt pressured and treated with respect. Would definitely consider my next car purchase with him!

Hello,what a WONDERUL and EXCEPTIONAL Customer Service experience both my husband and I had buying our cars from Norm Reeves Hyundai in Cerritos withSales Reps, Tannaz and Yesenia. We originally went into Hyundai to get the recall parts on both our cars taken care of and we had been thinking about trading in our cars at some point but unexpectedly ended up trading them in that very same day once the recall parts were replaced. We were provided with such professionalism, friendliness, kindness, HONESTY, and a great deal of product/vehicle knowledge by both “Tannaz” and “Yesenia” that we were sold on the reality of trading in our cars now rather than later. Between the price negotiations, contemplating our budgets, and working with us to work out a GREAT DEAL, was certainly impacted by the tremendous patience, understanding and positive family-feeling vibes from both Tannaz and Yesenia. Despite following my own parent’s Hyundai trend of car buying… Being a part of the Hyundai Family all in all for 20+ yrs, our experiences have truly made our car buying experiences EXCEPTIONAL at Norm Reeves Hyundai in Cerritos. We couldn’t be happier with our cars! So, if you want to experience the Hyundai Family Vibes… we humbly pass them on to YOU!!! Ask for Tannaz or Yesenia, they are thee BEST!!!

As a first time car buyer, the whole process was very smooth and nothing like what I came upon while doing research. I have to give a big thanks to the whole team and especially to Crystal and Nicole. Everything was throughly explained and never rushed.

Had a great experience and they were done with my oil change, tire rotation, fluid top off, engine filter change, and they filled up my tires all under 1 hour!Great service and they have a nice waiting area with a big TV and awesome coffee machine that makes yummy lattes!

Mustafa was very nice and treated us well.Finding my new/used care was easy and Mustafa answered all questions we had. I would shop here again.

This place is dope. ZO hooked it up. Used 2010 Corolla. Was real patient with me in deciding. Smooth process. Everyone was really nice and professional. Great job! And happy I got a new car. Highly recommend :)

WoW! If you want great service, nice ambience and no lies! Get your Hyundai here. I wasnt event planning to come here in the first place. But Brandon is the man. He made my experience there really a great experience and no lying during the process. Sahid, was also awesome as well as Vitto finance dude. Oh I got the 2022 Hyundai Tucson Plug In hybrid SEL and they didnt even follow what other dealership are doing nowadays. Marking up their vehicles to the craziest amount just because they know people will pay up. Thats just greed and dishonesty. I will definitely come back for my next Hyundai vehicle. If ever you go there, make sure to hit up Brandon Carlo. He cool man. He made the deal happen.

Mike De Leon, helped us out with are lease. He was very knowledgeable. The whole process was smooth. I am happy that I found the deal and the car I wanted.

I just bought a new 2021 Palisade and it is sweet! Its a great car, but Im not going to talk about the car here. The service I received is what really shined. Jalil B. was the salesman who helped with my purchase. He is the nicest guy and made the car buying process so much less stressful! He is very knowledgeable and answered every question I threw at him. I also had the pleasure of working with the finance manager Kevin L. who is also awesome! At no point did I feel like he was trying to sell me something I didnt want. He is well informed and explained everything to me so that I would understand my options. The general manager Bill Stevens even came and said hello and made sure I was getting the best deal possible! Overall, these guys make car buying easy! Car buying can be an overwhelming experience, but the people at Norm Revees Hyundai made me feel like I was truly someone they cared for! I look forward to visiting again for the routine maintenance!

Very very nice customer service not pushy and very patient. My 3rd car purchased by them and never had a problem.

Had my vehicle serviced here for the first time on Tuesday, and Cheyne was very helpful!! Polite service, explaining everything clearly so I would know what to expect for future services, and very attentive. 5 star review is well deserved! Thank you!!

Norm Reeves is great! Shout out to Arthur and Vito for all their help. They don’t hassle you into buying a car and are very accommodating.

I was at norm reeves hyundai for bouncing Equus and got quote over 5.000 to repair AIRBAG STRUTS. This is absolutly wrong. Engin may cost that much. I need reasonable price.

Excellent sales and negotiating personnel. The experience was pleasant.

The service performed to my vehicle was excellent. Everything went on smoothly from the time I scheduled the service. Service advisor was very professional, knowledgeable and delivered as promised. The customer lounge was also exceptional. Keep up the good work HYUNDAI.

I was very impressed with my experience at Norm Reeves Hyundai Superstore. I recently purchased a 2021 Ioniq Hybrid Plug-in. I was initially in contact with Alex who was very helpful with answering my questions and scheduling my appointment. I was then referred to Khalid, who provided stellar customer service to me throughout the transaction. He demonstrated the utmost care in facilitating the process and ensuring that I was happy with my purchase.

Very good customer service. I recommend this dealer.

The finance team here is absolutely horrible at customer service. I bought a used car, and oddly enough never received my registration information. So I called the dealership to ensure that everything was filed and correct on their end, simple right. Wrong, trying to reach a person has been all but impossible. 7 unanswered messages, emails, and nothing. These people are happy to take your money, but could careless about doing anything beyond that. Spend your money elsewhere unless you don’t mind being given the run around.

Service was awesome! My car was done way quicker than the time frame they quoted! Thanks Norm Reeves you guys really know what customer service is all about and I’ll definitely keep coming back!

Bought a used vehicle here about 4 years ago. Everything was good about til a month ago when we were on vacation. Our car died on us in the middle of the road. Had it towed home and taken to the local dealership where the said the engine went out. Not an issue since we have the bumper to bumper, 10 year, 100,000 mile warranty. They submit the claim to hyundai. It took hyundai 3 weeks to respond, and when they did, our claim was denied. So now its either going to cost us 8000 dollars to fix it or buy another car during a time when car prices are sky high. Dont trust the manufacturer warranty, they wont honor it.

Yesterday was a special day for my family and I as we were able to flawlessly purchase a vehicle for our daughter who is a Senior in high school. She has never given us any major issues and is an EXCELLENT student. The process went smoothly and we are confident that with the added protection and warranty covering the car she will be A OK! The price was our biggest factor in moving forward. It fit WELL in the budget and we were thoroughly satisfied. Thank you for all your help!

No pressure type sales. Everyone was very nice and helpful. Unfortunately with COVID-19 induced shortages pricing wasnt negotiable. All and all a good place that I would consider purchasing from again.

Great experience and got the exact car I wanted! Everyone was friendly, helpful and professional. Although they were very busy everything ran smoothly and I would recommend them if you are looking to purchase a Hyundai.

Khalid in sales made the whole process completely stress free. Totally not pushy, showed us some cars and answered our questions. We even left to check out another make/model and came back because the experience was not as great and the Vehicle was not as nice. Vito in financing beat our credit unions preapproval and offered some discounts on some other perks which was awesome... i recommend Norm Reeves for anyone looking for a new vehicle. SERVICE and QUALITY from everyone.

Awesome bunch of people NO pressure I ended buying a car for a great fair price.

I had a great experience with my car service visit at Norm Reeves Hyundai today. The service was prompt and efficient, my service rep Gary was kind, friendly and knowledgeable. Look forward to my next car service in the next 6 months or more.

I used the Costco Auto program and met with the Costco rep, Jay Saleem. Great guy and upfront with the car price and add-ons. I would definitely buy another car through him.

Spending $65 for a simple oil change is a big ripoff in my opinion. Not worth it. Too expensive. Wont be returning.