This was our first time at this auto shop...my husband called around to get pricing for a repair and they seemed knowledgeable and reasonably priced. So my husband scheduled an appointment a few weeks out, to replace the passenger front axel on Oct 13th. He dropped the car off the morning around 7-8am and when he woke up at 4pm (hes a night shift worker) he realized the auto shop never reached out to tell him the car was done. He called and was told they didnt do the repair because they couldnt find the car key. Now, the shop had the key all day...probably misplaced it....but NEVER CALLED. The least they could have done was called to let us know what was going on. Not waited until we called. Yes, they did apologize and found the key. However, it was extremely inconvenient because we had to pick the car up so he could go to work that night and then drop it off again the next morning to finally be fixed. Overall, the car repair seemed fine but the customer service definitely was lacking. We fully expected some sort of discount for the huge inconvenience, even though we didnt ask for it, and that also did not happen.
The services I have with this super hero is far more than amazing. Honesty is the key to all business and he applied it from the first encounter. Fair prices are what brings customers and he was more than fair. Third is that is he interacts and work with the customers. his schedule is tight but his work speaks for itself. So I thank you for everything you have done for me! For everyone else trying to get their car fix, I HIGHLY RECOMMEND HIM
I was passing thru on a road trip when my Jeep started leaking some fluid from under the engine bay that was hard for me to diagnose on my own. Jeff (one of the owners I think) was willing to work with my schedule to get it looked at it ASAP and they were even able to get the repairs done same day so I didnt lose any time on my trip. Great price too. I talked to one of their mechanics Chris about the work he did and he pointed out some things to keep an eye on, and everyone in the shop was really nice which isnt exactly common for a mechanic, especially one that does good work.Im referring all my CO friends and family here, and if Im close enough next time I need work done Id probably just make the trip up for it.
Geoff, the owner, is very professional as is his team. Great work done on my truck and I feel he’s honest and pricing is in-line. Don’t hesitate to take your vehicle to him if it’s having issues.
I actually found Waters Auto Repair from a Google search and all of the reviews were right on. I went there for the first time today and I am so happy I found this place. Geoff was fantastic, extremely knowledgeable and explained everything to me. I was very appreciative that he was able to get the work done in a timely manner as well. His pricing was fair and he just made a not so fun thing (having to spend money on your car) a great experience. I will for sure be back and I would recommend to anyone I know. Thank you so much Geoff and team for all of your hard work!
Found Waters on Google, nearby and great reviews. The owner turns out to be a pretty great dude and good service. Im looking forward to seeing the new shop!
So glad I found this place! I always try to take my car to small businesses that do honest work. Geoff was super helpful and personable. I was told I needed a ton of work at the dealership and came here for a second opinion. So glad I did bc I got great service for much lower cost. They gained a loyal customer today. Will be coming back for future services needed on my car!!
This shop is the TRUTH! I have a 2009 pontiac g8. Every shop in the area either wont touch it because they cant get parts or just really dont want to work on it. Car hasnt been on the road in almost a year and ran great. My first time really driving it and it ran flawless. Came in for struts and shocks. A hesitation at idle and alot of other issues. Not only did he know what it needed but he knew exactly how to get it. Did I mention the price for the repairs was more than fair?
I came here in a flurry with out an appointment because my cars engine was smoking and I couldnt find any auto shop near by that had available appointments. The guys here were all so help full and put the air valves back on (which was a quick fix) for me with no charge. I then returned for an oil change and another part repair and Ill be bringing my car back for my brakes to get done. I would definitely recommend coming here!
Chris sold me a used Subaru and its been working wonderfully for about a year now. Thanks!
My radiator had a leak in it. Almost every nearby auto shop was quoting me at $800+ just to fix the radiator. However this place quoted me at $500 for the radiator and they got me in that day. They also fixed my 4 wheel drive and a U Joint. This all added up to around $900, almost the same amount every other place was charging for just the radiator. I love this place and can’t see myself using any other mechanic now. I highly highly recommend this place to anyone and everyone.
Not surprised at all to see mostly 5 star reviews. Geoff did an incredible job getting us in and out, even showing up unexpected. Well def be back.
Geoff, Chris and team have been wonderful in the short amount of time we have been using them. We were referred to them by a good friend who takes all their vehicles and trailers to them. We are in the middle of searching for a used vehicle and have brought to them for an 2nd (obviously leaning towards us!) opinion. That info has been valuable in working with the dealers on the purchase. The customer service is top notch. They take the time to discuss needs, the situation, additional steps, options etc., so that we can make an informed decision. That is the part that will keep us coming back!
Geoff and Chris were very helpful. Geoff was straight to the point, did what he and his team could and referred me to others for the rest. It was easy and painless. Also there is a very cute and sweet sheepadoodle there named Lily and I would make up car problems just to go see her and her beautiful eyelashes again lol.
Good communication, efficient, fair pricing
Great service. They were able to fit me in their busy day and even made sure i had a ride to and from my home when it was time to get my car. They were all very helpful and even sent me a text to approve any additional changes. I attached the pictures that were sent. Apparently, some creature had decided my car was a safe and warm place for a night. They even replaced my window washer fluid. All in all, very impressed.The only thing that made today a little difficult was finding them. They are tucked away in the back parking lot. Just keep your eyes open and you will find them.
These guys are great!! Very knowledgeable and thorough. They have a great work ethic I was impressed the first time I came to them, and have not been disappointed since. I highly recommend them!
I took my 2014 Subaru Crosstrek to be looked at for a oil leak and oil in my coolant reservoir. It ended up that I needed major repair done to my engine for numerous seals and gaskets leaking. They did a outstanding job of repairing the motor. Geoff sent pictures the whole way thru the repair and kept me informed along the way! I also got my vehicle back in a timely fashion for the size of the job and also getting a brake job and my a/c recharged. Geoff was very caring of my concerns and made you feel confident the job would be done correctly. I would definitely recommend them to anyone needing car service and will use them for any other needs for all my vehicles.
Being in the HVAC trade, I greatly appreciate a vendor who doesnt try to sell me on unnecessary repairs. I treat my clients with this respect, and expect the same from my vendors. Waters Auto time and again proves to be one of the few places left that arent looking to upsell and pressure with fear tactics.
These guys are so super honest and helpful. They never try to over sell me, always get the work done well, and communicate clearly. Love this shop!
Geoff is a good hand. Communication is next level, honest in every interaction. Waters Auto has done a couple of jobs for me including a transmission that was at 3 other shops. I should have just let Geoff do it in the first place. Do yourself a favor. Just let Waters handle it. 10 stars
Geoff repaired my 2012 Honda Civic w front strut and alignment. I was very impressed with his excellent communication and collaboration, He was professional and friendly from beginning to end. Job well done! Highly recommend!
Great Guys!I was an automotive technician for years and I know shops and the dishonest things they do. I still do most of my own work.These guys at Waters Auto Repair are Great. I will be using them again! You should too.
I have a 2000 Subaru Legacy and my drive shaft was going. These guys did a wonderful job and were very friendly and understanding of the situation I was in.I can not express my thanks enough!
Geoff and team took great care of two of our vehicles we just had worked on. We finally found mechanics we can trust, plan to keep going back!
Waters Auto Repair is going to be our familys auto repair shop moving forward. Jeffery Waters is very professional and pleasant whenever I talked with him. Hes impeccable and able to explain in laymans terms repairs needed for my daughters vechicle. She was told she needed an air conditioner compressor by another mechanic. Jeffery, being a man of honesty and integrity pointed out this was not the case. I recommend Waters Auto Repair if you are looking for quick service, honesty and professional auto repair. Jeffery is straight forward and will replace only whats needed for your vehicle. Waters Auto Repair is a breath of fresh air!! Thanks Jeffery for your outstanding service to you and your team!!
My Fiat check engine light appeared. They got me in first thing in the morning (as a walk-in). It ended up needing new spark plugs and coil. The mechanic also noted that the coolant reservoir was leaking. They were able to make all repairs and I had the car back by the end of the day and at a great price. We will DEFINITELY be coming back to Geoff and his team again whenever we need car repairs. They are a fantastic team of professionals. Keep up great work!
Later the great job fixing my work truck and they gotta done quickly
I called Waters repair looking for a second opinion. My dodge dealer gave me a quote of $ 7,700 to replace the transfer case in our 2015 Dodge Durango. I gave Geoff the quote and was hoping he could make the repair for a few hundred dollars less. Two days later Geoff called and said all the car needed was a minor part, total cost out the door was $ 777.38. That was 2 months ago and it runs perfect. In my opinion Geoff could have agreed that the car needed the new transfer case and charged me up to the dealer quote of $7,700 but instead he was honest and only charged us what was needed to fix the car. Hard to find integrity like that in todays times. Walters Auto Repair is the BEST!
Geoff offered options and explanations for the work needed on my car. I felt like he was transparent, honest and priced competitively.. The work was completed efficiently. I plan to bring my car back for future service needs. Thank you Geoff!
Geoff And his crew are professional, timely and efficient!
Geoff and his team quickly took care of a problem that I thought was going to impossible. They got the car on Friday and was done with the repair needed on Monday, this includes other items they found wrong. I was very happy with the communication they had with me and the final price. Would recommend them to anyone for the work they did for me.
Waters Auto Repair is my one-stop-shop for all auto related needs. I have zero knowledge about this industry and could never find a trustworthy mechanic until I was referred here. I never question what services are needed, or the price, because the shop values honesty and integrity. Geoff provides pictures of what’s needed and provides an explanation in Layman’s terms. Waters Auto also helps support the local community. The customer service is outstanding the minute you call or walk in the door.
I took my truck in to have the spark plugs changed first thing in the morning on a Friday and they were able to get me in when other shops put me off for days. The owner was very professional and yet personable. He even gave me a ride home while they did the work and picked me up afterwards. I will be using them for all of my automotive needs from now on and will refer friends and family as well.
Geoff and Chris do a phenomenal job at Waters Auto! They are very friendly and personable and have extremely fair pricing. Above all, they really care about their customers and actually take pride in their work. I was impressed with how well they know each of their customers by name and take a genuine interest in their lives.It didnt matter to Geoff that I dont drive the nicest/newest car in town, they still took just as much pride in fixing it and helping me get back on the road as with the brand new cars they were working on. I have typically done my own work on my vehicles as I have seen so many other mechanics take advantage of their customers time and time again.I did a lot of research before trusting Waters Auto, and I finally found a mechanic Ill come back to! Geoff and Chris are hard workers, personable people, and honest mechanics. I will definitely be coming back to Waters Auto!
Its hard to find honest mechanics and I can now say Ive found one. Geoff the owner is a great guy running an honest auto shop. Will be coming back for all 3 of my vehicles.
Highly recommend for any auto repair work, great service and honest.
Its hard to find a good mechanic. Geoff is honest and trustworthy. His prices are reasonable and he communicated with me frequently through every step of my repair. Very highly recommend!
Geoff and Mark (didnt get the opportunity to meet Chris, he was already hard at work) made me feel like I was the only customer they had. We talked about what needed to be done with my vehicle, a price (very fair) and I was offered solutions. I am impressed with the service and my car has never driven smoother! I recently relocated here from NC, and its very important for me to have a great mechanic to work with. I couldnt be happier with my new forever mechanic! When they say honesty, integrity and trustworthy, they mean it! I will be recommending them to all my friends! Thanks guys, for loving my vehicle as much as I do!
Came in last Wednesday and had some weird engine codes needing at least the spark plugs replaced - North of $500 easy, and I called around. Geoff got my engine diagnosed and plugs replaced for less than $500. Mark gave me a lift to and from work and that helped a ton - great guy! Geoff explained exactly what was done, what he discovered the previous owner/mechanic had missed, and he even took me back into the shop and showed the parts he removed and why. My car is running better than ever, with at least a %10 mpg increase strait away.
Geoff and crew did a professional job on time on budget and even found a couple critical items that needed done. More importantly, they never tried to sell more services. They pointed out the problem, provided a recommendation and let it go.Would highly recommend.
I was very impressed with this business. Its nice to know that there are still great mechanics in the world that give you a fair price and over-the-top service. Thanks Geoff! Keep up the great work.
I came in late one afternoon to have Geoff confirm my suspicion of a failing wheel bearing. He was able to quickly diagnose it, rule out any other potential noise sources from other wheel bearings/diffs, and then had the car back to me before lunch the next day for what is a pretty laborious job. They also dropped me off at home and picked me up from work which was incredible convenient. The price was fair especially considering the quick turn around and the shuttle. Id definitely considering coming back for future jobs.
Excellent auto repair shop, fair prices, great work...highly recommend!
Great Auto Repair Shop! I cant say enough great things about Geoff and Brandon. I was in a tight spot with a trailer wheel that broke off the lugs. I talked with Geoff on the phone and he told me they would do everything they could to get be back on the road. At 5 oclock with their backs against the wall Napa didnt deliver the lug nuts needed. Brandon the tech fixing the trailer, jumped in his car and raced off to get the needed lug nuts. Needless to say I was back in action 30 minutes after closing time. These guys busted their tails for a customer they had never done business with. In a world full of auto shops that dont care about service, these guys get it right. Thanks for the help guys!
Geoff is knowledgeable and honest. This shop was recommended through Facebook and right away I could see why. He is great at communicating and truly takes pride in his work. Depending on where you need to go, they have shuttle service - you cant beat that! Also, his staff was extremely friendly. My car needed a handful of repairs and Geoff kept me updated along the way, which gave me a huge piece of mind. They truly went above and beyond to provide an awesome experience.
Geoff and his crew really do care about their customers, recieved outstanding service from this company and highly recommend them to anyone requiring auto repairs. Thanks Geoff!
Geoff and Chris are great trustworthy guys who care about the work they do and care that their customers are happy. Geoff always has the customer’s best interest in mind and is not looking to sap more money out of them.I’ve been taking all my cars to Waters for years now and will not change.
Service was excellent! The price of the repair was not to bad. It was affordable. Will come back for all repair needs.
My truck was in dire need of front end work - they had me come in the same day I called. They put it on the lift and showed me exactly what was failing. Service like that is really hard to come by. Professional, courteous. prompt. Ive found a shop that I like!
Geoff and Chris did a great job getting my truck fixed for me! I depend on my truck for my livelihood and they took great care in fixing it right! Katie helped a lot getting me a ride back from dropping it off. Super honest and didnt charge me for a part I thought I needed! These guys are great!! I wont take my truck anywhere else and neither should you!!
Geoff Waters is awesome. I took my car to him because another repair facility and told me I needed to replace the entire steering rack, the outer tie rod ends, and the power steering pump. Although the power steering pump did need to be replaced, Geoff determined that the other leaks were from an axle seal. I saved $800 and got the correct work done!12. 18. 18 updateMy car is running beautifully since the work was done by Waters Auto Repair. I recently told them how pleased I am with the work, but Geoff Waters asked a lot of follow up questions and I told them that the power steering pump seemed to be making a whining sound, even though the steering is working smoothly. He immediately told me to bring the car back in so he could replace the pump. That is the kind of commitment to excellence and customer service you get from Waters Auto Repair!!4. 9. 19 UpdateMy experience with Waters Auto repair gets even better! Months after the second power steering pump was installed it was making a noise. I mentioned it to Geoff Waters and he said that he hasnt been happy recently with the remanufactured steering pumps. His solution was to install a new factory power steering pump without charging me for labor and with only a slight charge for the difference in his cost for the factory pump. I used to only hear about this kind of service, but with Waters Auto Repair, I am experiencing it personally!
Geoff and shop were really easy to work with -Waters Auto Repair is a great find for us-an honest and competent automotive shop! Geoff and company were friendly and knowledgeable about getting my car issues diagnosed fast and then repairing the work with reasonable costs. Will definitely use again in the future-thanks for your help with our SUV.
Geoff has been outstanding and I just moved here. I would recommend him. I found my mechanic..
I have always been very hesitant to offer recommendations in the automotive space. However, I have no hesitation recommending Geoff and his team. They are honest, transparent, and best of all knowledgeable. Their focus is truly on helping their clients at a fair cost. Cant recommend them highly enough!
My first time here. Jeff is such a great guy. My car runs so smooth. Great price. I wish I could give more stars. They will be my new shop to go 2. My car feels great!!!!
Staff here is amazing and Geoff and a great to work with. He will take the time to listen to you and explain what you need. I did not experience any of the bait and switch you sometimes find from other mechanics. I think I have found my new shop.
Katie and Geoff were wonderful! Geoff took the time to explain everything to me and gave me quotes for other work I would need done in the future. Definitely coming back here for my car needs!
Geoff and crew are amazing! In such a heavily populated place its nice to work with a trustworthy mechanic, with a small town feel. They are honest and always make a follow up call to check-in with you.
Great place Jeff is awesome he really helped us out when we were in a tight spot!!!! THANKS JEFF
This place is out of this world with the repairs and honesty. Any mechanic could have taken the business for themselves from a trusting customer however his customer service goes above and beyond. He called the dealership to see if my issue was covered under warranty and it was and he sent me there for repairs. The other experiences I have had with him is that hes honest and fair in his prices. He lets you know exactly what needs to be done and the time frame you have till it could become a major problem.Not pushy, just tells it like it is. Hes a rare mechanic to find and to trust.
I was referred by another customer and was very happy with the experience! Owner took the time to explain all the work and sent pictures via text during the day of the project! Very trust worthy and honest mechanic! I will definitely be using him again for repairs!
Great experience at Waters Auto! Will be returning with my car and my wife’s from now on. No need to look for another auto shop ever again! Would recommend this guys to anyone looking for an auto shop they can trust 100% of the time!
Waters Auto Repair has had our business since they opened...they are awesome and trustworthy which is a big deal in this industry! I wouldnt trust anyone else;)
Geoff and his crew are so knowledgeable and extremely professional! They know their business and so such a great job at it. I love their honesty and integrity in how they approach your vehicle. They are also very reasonably priced! I can not recommend them enough!
I went in for a routine oil change and tire rotation. They placed high vision light bulbs for me as well. The brakes were squeaking (made me nuts!) and they replaced without issue or question, under warranty. These folks treat me well, even though I have to wait while the service takes place. Nice honest care people!
Best in town . I highly recommend Waters for any auto repair.
Great place to get your car fixed. Fast and reasonable prices. As a woman, it is so important to have a mechanic that is honest and you can trust. They do not try to sell you things you do not need. Highly recommend this shop!
Found a mechanic we can trust and will not hesitate to recommend to friends and family. Geoff and his team are excellent! They went above and beyond in diagnosing and fixing my car in the same day. Geoff was very straightforward in explaining the issue, and recommended the most cost-effective solution.
Geoff and Crew at Waters Auto Repair are awesome! They are quick, fair and honest. I came in for a Groupon oil change and have used them for other things. Highly recommend.
I took my diesel in for a full 50k tune up. Ive had my trucks serviced at several other shops in south metro Denver with decent service, but I was blown away with the experience at Waters Auto Repair. Honest diagnosis of what my truck needed at a fair price and work completed on schedule as promised. Im excited to have a new repair shop for several company vehicles and great place to refer family and friends.
Geoff and his team are very knowledgeable and diligent in their work on my cars. Ive recommended people to him as well and Waters Auto Repair has not let me down. It is a small shop that is just starting out, and a little hard to find, but this is the type of shop everyone dreams of finding. Great mechanics at a fair price and will only have you do the repairs you need.
Ive used waters auto repair multiple times. Excellent service and completely satisfied with my experiences. Very fair pricing and always answered any questions I had. Highly recommend these guys!
Geoff was great. He fixed my wife’s car and treated her wonderfully. He’s also great at explaining and educating both of us about what repairs are needed and which ones can wait till the next visit. Thanks a bunch!
So happy to have found this place! They came highly recommended so I gave them a try. Very honest and affordable. I’ve used them a couple of times and they are now my go to mechanics!!
Finding an auto repair shop that operates honestly and honorably is no easy feat. Im happy to say that Ive done just that at Waters Auto Repair. Geoff and Chris couldnt be nicer people or more qualified technicians. Whether my 2005 Jeep Grand Cherokee malfunctions or my wifes brand new Hyundai Santa Fe Sport is acting up, I can rest assured that Ill be given an accurate diagnosis (for only the repairs that are truly needed) and that the repairs will be completed quickly and correctly; all at an unbeatable price. So, if youre looking for that an auto shop with ASE Certified technicians who care for your car as if it were their own, first class customer service and most of all automotive peace of mind, your search will also end at Waters Auto Repair.
Awesome service! I wont go any place else.
I highly recommend Geoff! I purchased an older vehicle that I knew needed some work.Geoff started off by saying everything hat was working well in truck and put together a plan to get everything fixed. He prioritized what needed to be done first and what could wait.I appreciated his communication and the fact that he was never pushy.
Geoff and his team did a fantastic job. Good commnuication and excellent service. They diagnosed and fixed the issues correctly. The car is running without any problems since. I would recommend to anyone.
Geoff and Chris are incredible and extremely knowledgeable. I love Waters Automotive because of their honesty and integrity.
Good service and not trying to gouge customers with maintenance or fixes not required at that moment in time. Great experience.
Initially I was extremely happy that I found Waters Auto Repair because they were within 2 miles of where I work (convenience factor). Geoff answered my call on the first ring (great customer service and come to find out, it was the owner) they also seemed excited to have a new customer. After meeting Geoff I was even more excited that I found a shop that really has the best customer intention in mind. Geoff called to give me estimates and time lines personally.After receiving my repaired vehicle back, I was very pleased that they not only fixed my initial issue but the mechanic (who was cute) brought light to a very detrimental issue and took measures to make sure it wouldnt become worse.Waters Auto Repair is the A-TEAM of auto repair in the Centennial, Parker and East Arapahoe area.Boom.
Geoff is an honest mechanic. When I drop any vehicle off to the shop, I have no choice but to trust my mechanic and at Waters I do trust Geoff to be honest and fair; especially when investigation of “what’s wrong” isn’t always easy and takes labor. Fair and honest and communication is great
Its hard to find a good shop any more, let alone one ran by a good person. Glad to know of a good local shop. Took care of my wifes truck, and I appreciate their integrity and honesty.
Had a great experience when I went for my tire rotation and oil change. Geoff found a leak that had been there a while and that the last technician had missed. They are thorough and keep things straight to the point. I didnt have to worry about someone talking down to me or upselling on silly stuff. Thanks Waters Auto Repair!
Great service
Replaced our transmission on our Toyota Sienna. Car has 265,000 miles on it and runs like new. He did a great job, great service at a fraction of he price!
I never realized how hard a good mechanic is to find until I moved to Denver, a thousand miles away from one I had relied on for years. When my check-engine light came on, I took it to somewhere near my house and was immediately put off by the owner--with good cause; the check engine light came back on a month later for the same problem. This time, I took my car to Waters Auto. The problem was identified and fixed correctly, and the service and respect I received were akin to my old, trusted mechanic.
Geoff & Chris work hard thoroughly and efficiently!! Glad to have found them!
As i have stated in the past...i will repeat.Waters Auro Repair is a breath of fresh air in auto repair. Geoff ( and his daughters😀)Went above and beyond in taking care of me at the shop. The service went flawlessly and the company was great.I am schuduled to return in just a short while for work on my Honda. Not a bit worried about being taken advantage of. Honestyand great work is all you will receive.It is a great place to take your car...and the only place for me.
I have been noticing little things going wrong with my car. Geoff took time to talk to me and put a plan of action in place to start addressing issues and really putting my mind at ease as it relates to repair cost. Thank you Geoff for being someone I can trust.
Quick repairs and at a very affordable price. Was also able to loop me in on any potential issues that might occur down the road. Real straight shooters. 10 out of 10
Waters Auto Repair is a auto shop that you can rely on and trust to handle your car with care and not feel like you are being over charged or taken advantage of. Honesty and integrity is how I would describe this place and would recommend that anyone who needs anything from an oil change to an entire engine replacement first stop by Waters to get the top notch care that they deserve.
Had to get my front axel replaced-dealership quoted me $1200, Geoff charged HALF that! I was thrilled! Very genuine, trustworthy people who work hard to thoroughly make sure youre getting the highest quality affordable fix. I had to drop off my car before his shuttle service started, and he even helped cover my Uber costs! Im very happy to have found a place I can trust and filled with people who seem to genuinely care about me and my vehicle.
I needed a new windshield and called around to a few places. Geoffs pricing was competitive and the convenience was amazing. He sent a team out to my office to replace my windshield on-site. Great service!
Geoff and his staff are fantastic. Knowledgeable, honest and straightforward with their work. Highly recommended.
Geoff took our car in short notice for a quick inspection before heading out to the east coast. He did a thorough look thru and test drive and didnt try and upsell us on anything. He even gave me advice about another car I have. Definitely worth the drive to have an honest shop take good car of your car.
This is the kind of place I would recommend to everyone to get car work done. I am pleased to have had professional guys work on my car!
Great service. Glad I found this place. Very honest.