Great customer service! Friendly Staff...Clean nice environment. My Frappuccino was 😋 I Would Highly Recommend this Location.

First timer; sat inside. Very nice atmosphere. Bonus was the impromptu solo performed by one of the cashiers whom has a magnificent voice. Coffee was pretty good, too🤣

This location used to be 5 stars, its not even 1 star now. The employees are rude and the store constantly opens and closes at random times adding no consistency. Literally the worst Starbucks. Also, when they decide to close early, they just let people sit in a huge line around the store and tell them at the speaker. Are they literally too lazy to put out a sign?

May place to go rather Im home or on vacation.

Friendly and kind new staff!! Line might be long and products might be out but that is not their fault. This staff will do the best they can to accommodate.

Every single time I’ve been here it’s been the slowest service I have ever experienced. They are consistently out of ingredients as well. Very frustrating. Had to wait 15 minutes in the drive through

Every food and drink item is always above board and the best to be expected. My only complaint, is you often dont know if the location is going to be open

Totally understand y’all are understaffed and I appreciate those who work, but please update business hours! I’ve tried to go here the past few mornings unsure if it’s open or not and it hasn’t been.

Coffee was cold. They did not go the extra mile. I went around 8. So, here is to hoping the morning and afternoon coffee is fresh.

Ordered 2 drinks (1 white chocolate mocha and 1 caramel macchiato)... Both were cups of steamed milk with no flavor. Waste of time and money.

I knew if they built close to my house that this would happen. I’m in the drive thru way more than I would like to admit but the service is always SO great and the staff is so friendly. My daughter has her own SB app so I have her hooked on bagels and hot chocolate now.

I usually order online and hit a store near my house but I was running late and stopped in here for the first time. They were out of the coffee I wanted but made a replacement suggestion which was just as good. Staff was extremely friendly and moved quick.

One of the best ones I know. We have in our town, but we always come here. Staff are so kind. Drinks are prepared well each time. Very gracious when they are out of the brownies we love. Coming here is a family affair almost every weekend.

I visit this location frequently and always ask for the same thing but because I did not say word for word of what was on the menu a barista I have never seen before took it personal I guess because she let me know real quick with her tone that not everybody knows it by that name and that wasnt on the menu. Okay sorry you are that offended over coffee. I have been told by the workers themselves to just say it and they will know what it means and Ive been saying it the same way for months never had a problem but the way she acted was just rude, ignorant and uncalled for. If you dont like your job then find something else but dont forget that you represent a company when you put that uniform on and if not for customers you would not have a job so remember that the next time you think you can just come at people any kind of way. I didnt get her name but she took my order at 7:23 AM 03/23/2021 store # 57618

Get in my belly…num num

The staff was very unfriendly. I ordered a tea that comes with strawberry, they were out but offered me peach instead. I said ok but then noticed that they charged me an extra dollar for peach. I won’t go back to this location and honestly I haven’t been back to Starbucks since then, I used to go atleast once a week.

This place is okay. The waitress is to slow to take you order. They need to be trained how to serve the customers better. The food is good. But the service poor.

Whoever worked this morning (530am) on 4/7, had a great attitude and energy!!! They had my mobile order ready for me to pick up in the drive thru and it tasted great!!! Great service at this location!!

The business hours set by the business here arent accurate. Call before visiting.

Extremely rude service today. Normally they are pretty nice but the woman behind the counter literally screamed at my husband to put his mask up. There’s literally no reason to yell, a simple reminder would do. My main reason for the one star is we got in the car and once again realized our drinks were half full 🤦🏽‍♀️ We’ll go to the new location on Augusta Hwy from now on.

Everytime I order from the establishment on Knox Abbott they never have what I want then Im forced to wait for my money back..

I have had 5 visits and 3 of those had my food wrong. Extremely nice staff and love the drinks.

Great staff. Clean. Your wait time is very little. Even helped me with the app!!

Who doesnt love starbucks? I know I do especially when the drive through moves quickly and the service is friendly and this location definitely delivers those things.

I LOVE this starbucks. The staff is always so nice when I come through (almost daily). They always ask how my day is and create small talk that just makes my day better. Very quick and never mess my order up. I will drive here rather than go to ones closer to me just for this environment!

I come here just about every day. The line moves quickly and the baristas are always pleasant and friendly. They even remember my dog. And my complicated iced coffee order is always made delicious! Easily one of the best Starbucks in town!

Great coffee and service. Try the cinnamon dolce latte.

Skyler and a.m staff are so pleasant and wonderful!

I love this Starbucks. Everybody is so friendly here.

Now serving glasses of sweetened milk as shaken iced espressos with a side of where did all the real baristas go?

Very friendly people! Loved it.

Every time I come to this location they make my drinks exactly how I order them and greet me with smiling faces.I’ve never had a bad experience and I come a few times a week. The drive thru line could be to the road and you won’t be in line longer than 5-10 minutes. Awesome service

Jesse is awesome! I go to Starbucks multiple times a week. Recently, the order I was given was incorrect, which almost never happens... When I got to work, I called to let them know I was missing some things that I had paid for. Jesse answered & he was so kind & eager to fix the issue. He not only gave me free breakfast/Free coffee, he also refunded my entire order! I’m so grateful. Thanks for the stellar customer service guys! 🙂

Nice ICE coofee

Staff is really friendly! The inside is very well laid out. The drive thru does get very congested but the service is fast.

Hmm... If you order light ice you get cup thats less than 2/3 full. Our change was wrong. Lyric was the manager on duty and shes rude. Not a way to train new employees. Starbucks in Cayce is not a star today.

Theyre always super sweet, some crew even remembers i dont like whip cream when i forget to put it in on the app 😘😘😘

Had a wonderful experience through the drivethrough with Jasmine. She was quick, kind, and inquired about my day. I enjoyed her professionalism and friendliness.

The manager there was so nice to me. I locked my keys in my car and he felt so bad for me. He brought me out a danish to say sorry for my bad luck! Such a sweet caring worker.. I love this Starbucks. Always going above and beyond..

No bang for your buck

The service there is horrible I went there this morning waited for like 3 minutes then when I went to order Kayla said could I repeat my order so I spoke up then she tell me to tone down my voice so I went a little lower with my voice and she heard it why couldn’t she hear me the first time and bri adams made my peppermint mocha with only hot water and peppermint so after I left the drive thru and called to speak to manager Alyssa wouldn’t let me talk and told me to hold on she spoke with the employee she comes back to the phone and says not to come back and says we ask that you don’t come back so after I got off of work I spoke with Jesse the store manager about what happened this morning and the reason why they said not to come back so I could call Starbucks customer service he hung the phone up on me people think that’s professional of a store manager and the district manager said that he believes his employees and the regional manager never called me back so I guess bri adams can do whatever to customers

I absolutely love this location. I usually hit it up every Monday when Im out that direction. Everyone is super nice and excellent at their jobs. I highly recommend stopping in for some smiles and coffee.

Best coffee in the world and its amazing

Stopped to get something different, coffee drink, they were out if the newly strawberry drink, kidding around, the drive thru attended wasnt amuse or had a great personality.

I went to Starbucks to get a simple hot chocolate and when I got to work and opened my cup it was only full half way. This has happened before and if you’re paying for a venti you should get what you pay for!

To high over priced with no flavor

They didnt make the coffee the way we like it and we could not fix it

Always great and fast service!

Large modern building with great lighting and atmosphere. The baristas know their stuff.

This brand new Starbucks is amazing. Great Staff, courteous and fast. Yes, there are times that it gets slow but that is when there are a ton of cars in the drive thru line. Thank you for finally opening one closer to me and with people who definitely care.

U guys r all so sweet and cute but please start making my drinks correctly omg

Drinks were perfect and lyoung man at window was the best.

Staff was friendly, drive thru was officiant. Tried the peppermint mocha and it was great

Ordered an iced caramel cloud macchiato. It was 95% cloud while my wifes was made correct. The workers tried saying that is how it is supposed to be made. Refuses to do a remake. Do NOT come to this Starbucks.

Line was quick, service was good.

Gave 4 stars since they wouldnt let us place 2 orders from 1 car, in drive thru. Their reason was because there was a line.

The Batistas at this Starbucks are awesome and amazing. I am a regular at this Starbucks and my order is ready as soon as I walk in, it pays to order the same thing

This brand-new Starbucks is beautiful, easy to get in and out of, impeccably clean, and has incredible service! The whole staff seems happy to be there, and the atmosphere is light, but efficient. You get the impression that you could sit in this place all day and not see a single unhappy customer!

Great service

Good Coffee and nice team members

A business can’t remain in business when it’s closed all the time. Went this location about a month ago and they were closed the entire day. Just went back this morning (9:00am) and saw their hours shifted for the holidays and they don’t open until late morning (10:30). I’ve had it with this location, from now on when I need my morning coffee I’m going to Dunkin’ down the street, they’re always open.

I went after church and ordered a slice/piece of banana nut bread. The crust of the bread had several hairs on it. It grossed me out and I havent been back.. I gave it a 1 star... The grey looking hairs looked like they were hairs from a man shaving.. I should have taken a picture. 🤢🤢🤢🤮🤮.. Ill definitely take pictures of everything from now on...

Nice, newer location. Friendly staff.

Lovely experience

Its okay to go here just make sure to check your drinks and food. 👍🏾👍🏾

They only gave me drink drink when I ordered two on my app. I had to ask for the other one. My drink looked to pale. And we both didnt like the taste if them. Got two Starrs because they did give me more dragon fruit.

This is a convenient location with a fast drive thru. Everyone has been friendly and helpful. High quality drinks and food.

Emily is great! Super kind.

Awesome

The best, like always. So much better than McDonalds

I know this is a new store but Ive gotten bad service here at least 5 out of the last 10 times Ive been. The majority of the employees dont know what a red eye is and Ive been given a coffee with at least half of it filled up with creamer before. This location also has been out of cups, stoppers, sleeves and just basic things so many times that Im more likely to drive to the sunset boulevard location which is 4 times further away from my house. can the Starbucks franchise please retrain these employees and teach the manager how to order correctly or Im never going to come back to this location.

Ive never been so disappointed with the Starbucks. There were three types of service available: curbside, drive-thru, and walk in and pick up. I chose curbside. The app stated that the coffee was coming out 4 to 7 minutes and then change to now. And I waited. About 10 minutes. So I walked to the door. The doors were all locked with the sign saying drive-thru only. So I went to the drive-thru. Apparently they dont have curb service. I showed them my receipt from the app and just asked if I could get my coffee. They decided to confer and about 10 minutes after that they told me to call customer service. While I was waiting, at least four more people came up to try to get curbside service. The customer service was horrible and I wont be going there again.

Great, friendly, fast service location!!

Awesome drinks and snacks. The best customer service. Love this Starbucks.

Excellent as usual!

Drink ready when I walked in, prepared perfectly. Only negative is staff is so young and arent as friendly as other stores with a more seasoned staff. Its always nice to have a lil bit of convo with your cup of Joe.

Friendly and fast service, clean surroundings!!!

Coffeeeeeee

Omg! Those cheese danishes!

Delicious, I reccomend the strawberry acai refresher!

Always a pleasure! Drive thru barista was friendly and helpful! Coffee is amazing as usual 💜

I love Starbucks! I cant wait for the new store to open on Augusta Highway!

Staff is very nice, they go the extra mile!

Quick even with five cars ahead of me.

Friendly and fast service.

Great shop... really enjoyed the seating choices!

Best star bucks

This stuff taste like old cigarettes smell. Why would anyone put that in their mouth is a mystery.

Baristas constantly adjusting clothes, pulling up pants, touching trash bin while coming in contact with beverages.I know it was busy but it was soooo messy on the counters. It is really easy to tell when barista is working out of routine- drink tastes off.I wanted to try this location out since it’s on my way to work, but maybe I’ll try again later.Best of luck! I know it’s a tough job.

Beyond glad they built this place near me !

The cost of coffee is TOO HIGH

Friendly staff, but unable to connect to wifi w/ good samsung tablet, in spite of multiple attempts, forgetting & reconnecting to network, rebooting, etc.

My Favorite Starbucks Location

Love it. Spinach feta wrap is. Wonderful.

Great service as always

Emily is amazing!!

Great customer service

Forgot one of my orders but they were very busy. Great service otherwise.

Great and fast service.

So in love with their Strawberry Refresher