Excellent communication. Excellent service. I will definitely bring my Jeep back for any and all repairs and services. Jenna Paine was very helpful and kind with communicating the repairs and when picking up. If I’m ever in the market for a new Jeep, I know where to go. Thank you guys for your amazing service.

Excellent service all around. Always go see Jen when you can. Professional, personable, informative, kind. and a problem solver. The entire experience was the best I have had in my 25 years owning jeeps.

Jenna, Jeff and Danny are the best. I’ve brought my 2020 wrangler to Crystal Jeep twice in the past month and they have been extremely accommodating! 5 stars~

Excellent sales and service. Jose Carpio was excellent and most helpful. He treated us loke family. Finance guy Jose and manager Eli went above and beyond to meet our needs. We’ve bought here before and will always return. Thanks to everyone for such a great experience!

Only 2 stars, brought my Ram in for a complete service, with all the filters checked and or changed as needed with the tires rotated and repair 1 with a nail, everything was done SATISFACTORY, but I was informed that the shop couldnt fix my tire, and off THEY SENT ME WITH A NAIL IN MY TIRE, never again will I use their services.

Carlos Salinas is amazing!! The process from start to finish was a breeze! He and the dealer went above and beyond for me, complete integrity and a personal touch. Coming from owning Audis and BMW’s, I was a little skeptical. I was wrong, I couldn’t be happier with the level of customer service! I am in love with my new Rubicon 4XE!! Thank you again Carlos and team Crystal!!

I recently received a Automatic transmission overhaul from the Service Department at Crystals Chrysler On my 2002 Jeep Wrangler. The service manager and staff were very friendly and helpful the price I was quoted was honored even though extra parts had to be ordered. I can honestly say it was a wonderful experience I have a transmission fully rebuilt at a much lower price than Taking it to a transmission shop. And who would know transmissions better than a Chrysler service department? WELL DONE

Always an AMAZING experience!!!! The entire staff is incredible. They go above and beyond to make sure they get you a great deal and you leave feeling great!!!! This is our second vehicle and we wouldn’t go to anyone else in the desert area!!! Jose, Carlos, Ernie, and Amado are the very best!!!!!! Once again a happy Crystal Chrysler, Jeep, Dodge customer🥰

Service intake staff was nice…this time.. But on every recall I have had corrected at this Jeep dealer, there is never any clear explanation of WHAT is being performed and why. And even with an appointment at he very beginning of the day, I had to wait over 2 hours for a quick software update, which requires about 5 minutes to perform. Actually the “repair” was quicker than the confirmation of my contact information already in their system and checking-n of my vehicle. this is why I just bought a different brand of new vehicle elsewhere and am selling the Jeep serviced by Crystal.

The technician was helpful as was the man who handled the issue. Overall Iam very pleased with the repair.

I spoke with Jennifer and Danny while my car was there and both were very helpful and informative. My issue got resolved quickly and efficiently. Glad to see dealerships with great employees!

First visit ever (we just moved into area). Looking forward oil change to my 2019 Challenger. Friendly and helpful attendants. They offered to service me quickly Fast service (within a few hours). But opted to make future appointment (so I could wait fit it and be done with it). I was in and out in just over an hour (tires rotated too). We’ll be back.

Car was fixed within the timeframe they gave me and the issue was a much easier fix than I thought it was going to be!!

I worked with Ivan to purchase my first wrangler. What a great experience!!!! Super personable, and helped me find the car that was the perfect fit for me:)Adventure awaits!!

We operate a catering company on Joshua Tree and needed our Dodge Promaster van in for repairs. Crystal Chrysler answered the phone right away, booked our appointment for as soon as possible. We received updates frequently and had a wonderful experience. All the staff we encountered were very friendly and knowledgeable. Highly recommend Crystal Chrysler to anyone.

Jenna Paine was very cordial and helpful. She kept me updated with the progress of the repair job.

Jenna was great to work with. She helped from start to finish and answered all of my questions that I had. Her communication was great and kept me informed on how the tech was doing on my car and how long it was going to take and exactly what needed to be done. Thank you Jenna for your excellent customer service!!

My wife and I recently purchased a 2021 Jeep Grand Cherokee from Crystal Chrysler. This was by far the smoothest car buying experience! We worked with Jose Carpio, who was knowledgeable, professional and attentive to our needs. He allowed us to test drive multiple times, take the vehicle home, think through the purchasing details, and make the decision when we were ready. He delivered the vehicle to our home and signed papers with us. Having worked in the car industry in the past, I cannot express how much their level of transparency meant to my wife and I. If you are in the market for ANY car, give the guys as Crystal Chrysler a chance. You will be pleasantly surprised!

This was the worst dealership service I have ever received.First, they had me bring my vehicle in on a Wednesday morning. When I got there, they told me they wouldn’t even look at it until Friday. So my Jeep sat in the very hot August sun for 2 days for no reason.Then, I had to call to get an update. They hadn’t even looked at it. Was told it was ‘probably’ something but she didn’t have specifics. Service rep Jenna told me she would call me on Monday with estimate for the fix.No call on Monday.I called on Tuesday. Late afternoon, finally got a call back to tell me it was finished and ready to be picked up. The ‘problem’ was actually less involved than I was told on Friday.Now I pick up my Jeep. The contents of my center co sole had been dumped in the floorboard of my back seat area. Not put back where they emptied it.And now, my rear windows won’t operate clearly they messed it up when disassembling the console and didn’t check them.I won’t be going back there ever.6 days, for a fix that apparently took less than an afternoon and they didn’t even bother to clean up their mess.Unprofessional and expensive.Don’t go here.

We had a wonderful experience at Crystal Chrysler with Amado and Jesus. They were so friendly and helpful. We ended up buying 2 vehicles! Amado saw my daughter was hungry while we were filling out all the paperwork and brought her a snack. That’s customer service! I highly recommend this dealer.

I can not begin to describe how great I was treated by Danny in the service department. It was a genuine sincerity given to me. Danny, I truly appreciated the respect and eagerness to get my car taken care of and quickly returned!

Got hit with some necessary + unexpected car issues while out of town. Jenna was AMAZING! She was so helpful, responded quickly, quoted fairly, respected my right timelines + gave me background information (so that I could understand what needed to be done + what I was paying for.) Definitely feels better paying for work when you trust the person relaying the message. Thanks so much, Jenna + Crystal Chrysler. If ever I’m in need and in Palm Springs I WONT hesitate to reach out.

Great service! Alex was extremely helpful and had great communication with what was going on with my car. Thank you so much!

I received outstanding services at Crystal Chrysler Jeep&Ram from day one until the completion of my job. Alex from services assisted to the best of his ability going above and beyond to accommodate to my needs.

I have gone back to Chrystal in 2015 and bought and leased 3 cars there all of them were great vehicles but I have to express how good of a salesperson YVAN was during my last transactions buying my lease and selling a used Car he was extremely professional and put me at ease explaining the whole process honestly and I was out of there in less than 2 hours efficiency at his best !The other person I would like to acknowledge is JENNA at the service department on 2 occasions she made it happened and I could not have been more pleased and satisfied with the work and the price .She is the definition of “ Customer oriented and friendly “ .Both of those peoples have made each visit at Chrystal a happy one .Thank you

I did not have an appointment but Alex took me nonetheless. He performed the regular scheduled maintenance and pointed out the severely hazardous state of my tires which he replaced on the same visit. Thank you, Alex!

Came into this dealership and was immediately approached by David Gutierrez and he helped me pick out the Jeep Cherokee I had been wanting. He made it very comfortable giving his honest opinion on my selection based off the payments I was looking for. There was no strong arming or haggling, it was a laid back atmosphere they offered me water while I waited. Most of all they made my swap for my old car so easy. I was extremely happy leaving the lot and picking my family up in my new Jeep. Thank you David and the gentlemen in financing. Please continue to bless people with your honesty God bless.

Alex did a great job in coordinating the diagnosis of my Dodge Journey. I thought the problem was something more extensive and they could have charged me for repairs that I didnt need. But he was honest, the repairs were made and I was charged just a small fee. He was friendly and kept me updated on the progress and also gave me a number where I could reach him if I had questions. I did text him once and he answered promptly. An added benefit was he didnt treat me like I was ignorant of the subject matter. That alone would keep me going back. Ive never had a bad experience at Crystal Chrysler, but I did notice a significant improvement in customer service this time. Thanks to Alex I would feel comfortable recommending this dealership.

This was the worst new car experience I have ever had for service on my 2021 jeep gladiator. My truck has 8,000 miles on it and the left front tire was making a loud noise. I was told by Alex Ramirez that all four tires needed to be replaced because I didn’t rotate my tires at 5000-60000 miles. They rotated my tires and changed the oil. No fluids wereChecked as assumed on a 1 service appointment. I picked up a filthy vehicle after being held for 6 days. No phone calls with updates and terrible customer service. This whole department needs to be re-vamped. The Yelp reviews on the service department at this dealership at unbelievable. The fact that Chrysler’s corporate office has allowed this owner to operate under such poor service conditions is unbelievable. I will be contacting the Better business bureau as well as the corporate office with my concerns and all the Yelp reviews I read.

First time to use Crystal CDJR. Great service from when I walked until the time they serviced my 2019 Ram Limited. I only had the oil changed. Nice clean facility, friendly employees, and they even washed it for me. I will return for service most definitely.

The employees were warm and welcoming, and it was noticeable they were focused on making it a smooth process. Amazing job. Danny in the service department was stellar.

Great experience. I really appreciated getting in and out so quickly. Everyone was super nice and helpful.

Staff was so kind and friendly. They worked hard to get us the deal we wanted. Great experience from beginning to end.

Great staff! Carlos and Jose were awesome to work with on my new Rubicon! Highly recommend if you are looking for a Jeep check out this dealership for all of your needs and for a great deal! Thanks Mike G

Danny In Service department is outstanding and the best service we’ve ever had at any Dodge dealership and I appreciate it very much . Thank you again Danny for taking extra good care of us.

Jenna was excellent and very polite. Service was great and got my vehicle back on time.

Jennafer great service ty

Thank you very much for the exceptional customer service Jennafer Sierra ....definitely will bring my vehicle back ....and thank you Danny as well

Made appointment to have window trim replaced with new part back on June 7 2021. Confirmed part was in and I could arrive on scheduled date. Arrived for repair and was given a 2-3 hour wait time to complete work. After 3 hour wait I requested update and repair time and was given assurance it would be 20 minutes. This continued for the next hour and finally my Jeep was brought to service drive without repair. Service attendant provided apologies and committed to repair the trim work at no cost. Attempts to reschedule 2 different times has failed to produce confirmation to make repair. Clearly the dealership has no concern about its customers.

!!!Very Disappointed!!!I would like to say I am very disappointed that I did not find Crystal Chrysler Dodge Jeep before. I just bought a 2020 Jeep Trackhawk and found it to be the easiest transaction I have ever had.I own a variety of cars from a Jeep, Porsche and Land Rover. The only reason I mention that is because I have been to so called Luxury dealerships as well as standard dealerships. Crystal set the bar that others should strive for.Eli Arellano and I had emailed about 20 times about the vehicle as well as my trade in. Everything that was communicated was delivered without any issues. I received my trade in value based on pictures I supplied and had no problems when I came to the dealership.Justin Abbott performed the final portion of the transaction with absolute professionalism.The finance portion took about 15 minutes and from start to finish I was in and out of Crystal in less than an hour. I now have my ultimate SUV and couldnt be happier.My only possible issue was the fact that as I write this, Covid is in full force and I didnt get to shake anyones hands or actually see their faces. But hopefully that will be ending soon.Regards-Mike

During my last servicing at the dealership, they experienced an issue with their computer and phone systems which lasted for two days. I was not able to reach them by phone to check on the status of my repair and to find out when I could pick up my Jeep. Due to their system issue, it took longer for the work to be completed and since rentals are very scarce, I was very much inconvenienced. Jennafer remained professional and respectful during this time and I would like to thank her for that. There was manager, whose name I can’t remember, was very helpful as well. I empathized with the dealership’s situation but I feel there should have been a back up plan for communicating with customers. There was no information on their Facebook page which would have been helpful since their phones were down. They did not even have any signs posted in the service lobby during this time. I have always had great service there and consider this past experience a fluke. I just hope the general manager and others on their management team create an effective back up communication before such a situation occurs again.

Service was super efficient w/Danny. Issue was trying to get the actual service. Phone disconnected several times, long on-holds, finally connected with Ivan in sales who helped me beyond the call of duty. I know GMs changed so possibly the interim there’s confusion. Hopefully things will get sorted.

It was good! The employees were very nice.The repair was going to take a few hours, so I was grateful that they paid for an Uber to my home and back when the car was ready.

Had a little bit if a rough start trying to get through to someone but as soon as Jennafer answered and was able to get us in she treated us with great care and got the job done quick while keeping in contact with us the whole way. She will be my go to customer service technician for any of my car needs at Crystal Chrysler.

By far the best service Ive had at a dealership.I coordinated my visit with Jenna, and was helped by Jennifer. Both highly professional and knowledgeable. Make sure you speak with them prior to making any out of market purchases, they saved me lots of time, money, and frustration.Fantastic staff all the way around.

This was my first time at Crystal Chrysler and I was very impressed with the customer service I received. Everyone was extremely friendly and helpful and they had my Jeep ready within the time range given.

I took my truck in for starting problem sounded like the battery was dead. So I took it in they charged it kept it for 2 days, so they started it everyday saying they couldnt find anything else that it was fine. So I picked it up parked it in front of the house got up the next morning it wouldnt start sounded like the battery was dead again. The second time they ran tests and said it was the fuel pump so they replaced it, so I picked it up. Third time it was completely dead so I had it towed there, So the third time they ran tests and now its the starter relay, so they replace that now Im picking it up and well see what happens tomorrow.

Besides the power outage delaying my service, they texted updates and the service department reps we’re nice and helpful. The car was gone 3 days and it did not get a wash and had water spots all over it. Went to parts and they would brought the rating to a 3 star because they are very rude and act like they don’t even want to help you and it is work to get up from their chair.

Bought a new car from Ivan Hartley and we continue to be blown away with his professionalism, his after purchase customer care, his responsiveness, the man is true to his word. Ive had a few questions and have sent him texts and he responds quickly and follows up with phone calls, whatever is needed. He is someone you want to stay with for life when purchasing cars down the road and we live in the Bay Area, that should say something.

Mo and the service techs did a great job getting me and my sweet van in and out quickly. I had an appointment, the stuck to the time, and we’re not pushy about upselling additional services- (which makes me want to go back). Thank you!

Danny went out of his way to help me out when my husband had an unexpected trip to the hospital…Thank you and the great mechanics at Crystal Chrysler Dodge for taking care of me and my Dodge truck!

The service at Crystal Chrysler can be a nightmare : I’ve been driving there multiple times and always received different answers about the parts needed for my new car purchased there. To get something fixed under the warranty it took me at least 3 trips to cathedral city and a va lot of patience. The last couple of times they gave me back my car without even washing it. I had a very poor customer experience in this store and doubt that my next car will be a jeep again.

My technician was polite,personable, and I believe honest. Danny did A great job for me.AND my car is clean 👍🏻

As always we received great service. Alex and Jenna have been great! Just returned today to have an oil change. Had a new service Writter. Once again had great service, sorry did not get his name.Great service!!! Thank you!

Had an ac issue, Jenna in service kept me updated on the repair schedule to my satisfaction. Truck was repaired with no issues and is working fine.

I got a same day appointment for an oil change. Representative was friendly and helpful. The Service advisor (Jenna) was very nice also and made sure I got any recalls done. She also made some other suggestions that were very helpful. The car was done sooner than expected.

Amado was an extremely quick and helpful salesperson. Very courteous throughout and did not try to sell us on anything besides what we came in for. All around a great experience at this dealership!

It is with pleasure that I extend a huge Thank You to Alex Ramirez and Jennafer Sierra at Crystal Chrysler for their patience, professionalism and kindness. Out of frustration with the I-10 person to whom I was assigned not communicating with me regarding my 2020 Jeep Grand Cherokee, I drove straight to Crystal Chrysler. The first person I encountered was Alex. He listened to my dilemma and when I asked if he could help me, he apologized for my bad experience and welcomed me to Crystals Service Center. He scheduled me for the first service on my vehicle and I felt relieved instantly. I arrived at my scheduled time, was greeted warmly by the service staff and noticed that Alex was busy helping another lucky lady with her vehicle. Enter Jennafer Sierra. Big smile, she asks how she can help me? I explained that I was there for my appointment and she took it upon herself to help Alex by seeing to my needs so that I didnt have to wait unnecessarily or be further inconvenienced. I cant tell you how much that means to me and my husband. You should be proud of Alex, Jennafer and your service center; they really care. Moral to this story: shame on me for not continuing to deal with Crystal Chrysler for this Jeep. Lesson learned...

I went into Crystal Chrysler for a simple oil change for my 2017 Grand Cherokee. The service representative told me that I had to use synthetic oil and the cost for a simple oil change was $71.39. I believed him at the time and signed the work order authorization. Since then I have done some research and found out that I do not have to use Synthetic oil. He was up charging me as I believe he get commission on his sales. This is a compete rip off and will never go back to that dealership again.

I called and made an appointment. Service advisor Danny Ramos was super helpful in getting me an appointment getting me checked in and keeping me advised of the progress on my truck service work. I will be going Back to Crystal in the future for my service needs.

Danny helped me out with the maintance on our Dodge Ram truck. It was the best customer service experience I have had in a long time.Thank you Danny.

Janna in customer service was fabulous to make sure a failing battery in my Jeep was changed out under warranty. Super customer service! Arranged Lyft service to my home. Great service all around.

Even thou this place is extremely busy, Jennafer Sierra does her best to take care of me in a timely manner.

Just bought a Jeep Gladiator here and what a sad dealership. I’ve never felt less important as a customer. I’ve had several service issues (not involving product quality) and follow up here is non existent. If you have abundant time to relentlessly follow up and pursue requests you’ll be fine. Unfortunately I do not.Also the customer area is totally no frills. I’ve experienced far superior accommodations at roadside service stations. Sad.

For those who have srt and after market tunes or camshafts avoid this dealer ship . Came in running tip top for a recall that I needed to do to get my tags with DMV barely left there dealer ship running . These suppose technicians re flashed my ecu to sock setting knowing before hand that my ecu had a different map for the camshaft and did it anyways with out my Permission all they had to do was say we can’t help you if we proceed you will lose your current map and the truck won’t run right and can’t hold idle . Now I have to go get my truck dyno tuned again for $500 + Just to have it normal again . You guys should stick to just checking tire pressure over there . And to top it off they washed my truck and they couldn’t even do that right finger prints and Streaks along the whole truck 😂 wow!!! Won’t be going over there any time soon .

I took my Rubicon in for service in the afternoon for service the next morning. Luis checked me in & said he hoped to have done early the next morning...I no sooner got home than he was calling me to tell me the service was already completed. They were prompt & efficient. GREAT job. Thank you

Amazing job! I had two main issues. My fuel pump went out and my AC wasn’t working at all. I spoke to Alex in the service department he was so professional and his timing on point. Honestly I have no words, but I can tell you this is the spot to take your car for any service. AMZING JOB! Thank you Alex.

Our experience at Crystal was great. They went above expectation with negotiations and service. Happy with the whole process.

First time at the dealership. I met Moe.. very nice and friendly. Attended to me quickly and myCar was ready right at the time Moe advised me of. Good customer service.

I called to schedule a service appointment for my Jeep Gladiator. I was told the first available appointment was 10 days from now. Before confirming the appointment, I said I will need a loaner vehicle, as it is a complimentary benefit of the Jeep Wave Program. Apparently, a service appointment that required a loaner would not be available for at least a month. Furthermore, I was transferred to another person who would only collect my name and number to call me back in a month I guess when they may have rentals available. Not a happy customer.

This is always a pleasant experience but I felt a little let down this time. I felt like the service rep should have been a little more assertive about what it was that was appropriate for the miles and age of my car. When I called for a service appointment I expected that there were things such as an oil change that would automatically take place and if at 65000 miles changing other fluids was appropriate She would suggest that. My bad. I will try ONE more time and this time I will do my own homework.

It is a very confert place a with nice staffMng

Ruben & Jose made my experience be so smooth and painless. They are both the most professional and nicest individuals I have ever met at Crystal Chrysler. They both went above and beyond and I thank them both for that.

I bought a Jeep Rubicon Gladiator off the lot for my husband & a ordered a Ram Rebel. The Ram took two months to arrive due to COVID delays.I picked up the Rebel yesterday and WOW. Thank you Jose Carpio for your great customer service. Thank you to Rigo as well for your great customer service. We are so happy with both of our cars.

Service Representative Jennafer Sierra is amazing, she is courteous, professional, caring and greets everyone with a smile. She goes well above and beyond of what is expected. She is a team player and enjoys helping others. Keep up the great work!

Service advisor Jenna was very helpful throughout my frustrations. Excellent service.

Jennafer was awesome! Quick and speedy service, with everything done professionally!

Great service 👏 I got a great deal 🙏Thank you Amado for all your help

I recently purchased a used vehicle and I was pleased with the level of service I received.The manager Jesus Rodriguez took care of what little issues I had with the vehicle. I would recommend this dealership to anyone.Thank you for the professional and courteous staff.

Being from out of town on a trip I found the dealership on the internet. They had a high rating and I needed help with my vehicle. Not only did they schedule an early appointment for me they went out of their way to make sure my vehicle was safe for the remainder of my trip. Special thanks to Jenna and the technician that got me safely back on the road . They deserve six stars!!!!

They have excellent customer service. Justin the sales manager worked quickly to get me into my new ram limited. They had exactly what I was looking for and because of my schedule they offered to drop the truck off at my house and take both of my trade ins which was awesome. Justin was very knowledgeable about the features of the truck and had no problem answering any questions I had. The employee discount pricing saved me 9k and the buying process was straight up. My overall experience was great and I would definitely recommend checking them out.

Crystal Chrysler Dodge Jeep Ram was an all-around awesome experience. Ernie our sales representative was absolutely phenomenal and was in no Way making us feel pressured or obligated to get some thing. He made everything on our own time and even stayed late for us. Everyone there was friendly and informative!

I took my 1992 Jeep Wrangler here to be serviced and was fortunate to be assigned Alex Ramirez as my Service Advisor. He was very thorough in walking me through all of the repairs needed and went above and beyond to locate some After Market parts for my vehicle. He provided me will updates by text and responded promptly to answer my questions and address any concerns that I had. I will definitely return in the future if my Jeep needs any type of maintenance or repair. On a scale of 1 (low) to 10 (high), I would rate Alex and Chrysler Jeep a 15!!!

They did a great job. They got my car in got to work done in a timely manner. Jenna Paine was a great Service Consultants I have ever had the pleasure to work with.

Very bad customer service! I went in Monday the 9/13/21 to make an appointment on 9/22/21 about my vehicle for air conditioning. The lady said would you be staying or dropping off the vehicle I told her I’ll wait. Well I went in today for the appointment and told me that it would be a couple of days to fix the problem they never told me that the first time I went in to make an appointment!!! Besides that their is no rental cars if I wanted one I’d to wait because theirs 30 people ahead of me!

We worked with Ruben on getting our Jeep Grand Cherokee and we are from San Diego. Ruben made everything seamless so all we had to do was drive (3 hours) up and sign the paperwork. Made a trade in on our old Jeep and came home in our beautiful new Jeep. Financing dept was easy and didn’t end up spending hours there like most dealerships. Great service all the way around.

Jenna took my order, when I was there 8 am, I didn’t receive word about my car 4pm, the didn’t work on my car at all. I thought was going to pick up car Saturday. When I called on Saturday the shop the guy told me they don’t work on Saturday and Sunday. I said let me speak the manager, I was told by Danny there was no manager there! I arranged to pick up car on Saturday, I have to go to work on that weekend! They sent on an UBER driver to pick up!Why didn’t Jenny tell me they don’t work on the weekends!!My car alarm still going while I driving and the motor cuts off. I have stop the car open my hood and bang on fuse box to make it stop! This very dangerous! I don’t know when that is going happen! I explained this to Jenny, why couldn’t they work on my car??

The Service Department was amazing, Luis in service is the man to help you, can’t say thx enough for the quick turnaround.

Im grateful they could help me fix my engine issues. It did take longer than expected, but things are solid now so it was worth it. Thanks to Sam the mechanic and Jenna my service advisor for keeping me updated.

Made a quick stop to look at two vehicles. Ivan was plenty helpful and knowledgeable. We purchased one out of the two we inquired on. Wasnt pressured at all and the environment was friendly and welcoming. Ball is pretty much in your court. As with any business transactions, be prepared and do your research before engaging with any dealerships. Would have been 5 stars but I felt that the car we purchased could have been extra cleaner before leaving the lot with us.

Alex and Danny took care of everything....great service.

Excellent serviceDanny the service writer was greatKeep him aroundTh a nks

Alex is great. Very punctual and detail oriented.

Jenna was amazing Great customer service,At the time I need it!!!It was a really great experience from the beginning to the end 👏👏👏

Service sucks techs suck this whole place sucks gave me nothing but headaches Everytime I’d bring my car if you want great service I very strongly recommend the I-10 indio dealership everyone was welcoming and very helpful!!!

Jennafer Sierra is always an outstanding employee working hard to make us feel valued and important when we need help, parts, or service for our Jeep Grand Cherokee and our RAM 1500 Laramie.

I traveled from Las Vegas to buy a 2020 Chrysler Pacifica Hybrid. After researching the car online and talking to many dealers over the phone in Southern California, I visited three dealers. The only dealer I met with that I felt was totally honest and professional was Ivan at Crystal Chrysler in Cathedral City. Ivan did everything he said he would do and went out of his way at every turn to give me the best possible deal and had a driver deliver the car to the Nevada border.

GREAT EXPERIENCE at Crystal Chrysler while purchasing new car. Everyone there very polite and knowledgable. Special shout out to Ivan who has termendous knowledge of vehicles on lot. Very likable guy and treated us very fairly. Explained everything about the car and made us comfortable. Id recommend them and especially Ivan to anyone. Thanks for making it so easy.

Was treated so well, all the information I asked for, very accommodating, carlos my True Sales Proffessional was patient, answered every question I asked, super helpful! Loved the third straight moose, Dodge Ram, first than a Chrysler 300c now back to Dodge, a Challenger! Love It! Have a great car and a great warranty, Thanks I’m Very Happy ! So I hope we have a long relationship earned by follow thru of continuous GREAT SERVICE AFTER THE SALE! Again thank you Carlos and the contract, warranty writer was excellent I’m spacing on his name but he was excellent. Look forward to future business!

On Sunday My Chrysler Pacifica had warning lights come on and they seemed quite serious. WeImmediately phoned into the dealership and spoke with the General Manager Paul McKenna. Within hours he had set up a loaner car and appointment for first thing Monday to bring it in for service. Upon arriving Monday we were greeted by Jennafer in service and let me just say, she is a PRO, with certainty she told us what the issue was and took the van in. The rental loaner car service person was friendly and efficient. We left with confidence. Jennafer remained in contact with me throughout the day via text and called me to say they wanted to keep the van until the next morning to make sure the issue had indeed resolved. Due to the heat in the desert they wanted to be cautious. She called the next day and upon arrival she greeted me, signed me out and let me know it was a warranty item and the car was washed and vaccumed. From start to finish my experience with this dealership is A+. Highly recommend.