I made a reservation for a unit online which made the process of moving into my unit super simple. Brandon was incredibly helpful and knowledgeable which made it even easier. Both the office and the units were clean and well kept. Having your own personal gate and door code makes the place feel very secure. Overall a great place to store, especially for the price.
Working with The Space Shop has been a breeze! Particularly with the manager Brandon who is so kind and inviting. My husband and I were in the middle of a very big and busy move and had to upgrade our storage space twice in the span of two weeks because we underestimated how much space we would need! We were embarrassed to go in so soon to say we needed yet another upgrade but Brandon took care of us straight away. I would definitely recommend this storage unit which is also super clean and in an easily accessible area in Cary. Super pleased customers :)
I would highly recommend the Space Shop Self Storage in Cary to anyone who is looking for a short or long term storage rental!The staff at the facility are fantastic! Brandon and his team went above and beyond to ensure my move in and out of the facility was seamless (they even saved me a trip from NY when it was time to move out). The facility is extremely clean, great security features, temperature controlled, and in a safe as well as convenient location.5 STAR RATING - 100% Strongly Recommend
I would recommend this place to anyone after the customer service experience I received from Brandon Boyd! Brandon is the epitome of how a excellent leader is suppose to lead! Thank you Brandon Boyd for the outstanding service and the lasting impression!
Facility is clean and organized with plenty of security cameras and entry code redundancy to give us peace of mind that our items will be safe in their climate controlled units. Multiple bottles of complimentary water were helpful on a warm spring day of filling a 10x10 unit. Plenty of carts to help us move big/numerous items, cutting down on time spent and the unload/load area is large enough for multiple folks to access the location at once. What stood out the most is the customer service exuded by the team, exemplified in the property manager Brandon Boyd. His knowledge of the facility and ability to troubleshoot a minor issue was superb, exceeded only by his friendly yet professional demeanor. He helped us through every step of the process and was informative and compassionate knowing we were looking at other options in the area. The price for our unit was key but the experience with Brandon was what made the decision to go with Space Shop easy. Would highly recommend this location for your storage needs.
I’ve had a great experience with Space Shop Self Storage. From day 1, Brandon’s provided top notch customer service in person and over the phone. The process was seamless and the quality of the unit was great. We even had to upgrade the size at an unexpected time, and Brandon had us moved the same day! We had several items in need of the climate controlled environment and everything made it out in the shape we stored it. If I ever move back to the Cary area and need a unit, it’ll be at Space Shop Self Storage!
Brandon was very helpful in getting everything set up. Store was very clean, with reasonable prices on locks, and was in and out quickly. Carts there to help and reasonable access hours. Free month promotion was very nice
As a graduate student, moving is a pretty constant part of life. Any time it can be done easily is a blessing. Brandon and Ebony over at the Space Shop in Cary made the whole process easy, painless and pleasant. I highly recommend them!
Space shop self storage is one of the best units around in the Cary area. I constantly come here whenever I need my items stored. Some of the best rates around. Brandon is very friendly and easy to work with, and the facilities are well maintained and organized. 100% recommend
I thought they were amazing. I was a little confused about how they give you a month free but I like the way they did it with it being prorated for the rest of this month. And then free the next month to ensure you receive a full month free. And they are hands down less expensive then the others. To say the cheapest says they offer less and not true. Leas expensive bc they are the same and just cost less. I am happy I found them on goggle. Without google I would of never found them. Thank You
Brandon Boyd was an awesome employee! He did an excellent job of setting me up for my first storage unit. He explained everything clearly and held great conversation. I recommend this storage unit, great employees!
Our booking experience was amazing thanks to Ebony who made the process seamless, helping with the all the little things along the way that we didnt anticipate. The storage units and office are clean and organized, and the location is super convenient. Definitely recommend.
Brandon was extremely helpful, explained the whole process and even hooked me up with a unit just steps from the entrance door. Facility is well maintained and very clean. Pricing was even better than nearby storage place this is the place to store your stuff. A++ Brandon
I walked in for a rental and Brandon was very help. He showed me my unit and explained the facilitys policies. Brandon showcased superior customer service!!
Miss Ebony Was Awesome ! Great Customer Service, Friendly and accurate. I came back just because of her customer service.Most definitely recommend their service 🤗
Brandon was super helpful with getting my storage space arranged while I’m out of town. Made the process much easier than I had anticipated.
Brandon at Space Shop was the best! Very friendly and helpful in getting us all set up. I would highly recommend!!
Brandon was very sweet and super informative! Really enjoyed working with him! :)
Brandon was so helpful and great to work with! He made the whole process super easy. The facility was also incredibly clean and well-maintained. Highly recommend!
By far worse customer service experience I have had. Brandon was so rude and unprofessional, I couldn’t believe it! My account wasn’t being auto draft, and for four months I was calling to have this rectified with no luck. The notes weren’t being updated on account or anything. I spoke with them the first month after receiving an email threatening to overlock me, and was told that there were NSF, I offered to produce bank statements to show that money was in the account. So every month I received threatening emails and had to call and make my payment manually. Finally in July I spoke to Ebony (the assistant) who informed me that all of my info had been deleted from the system, and asked if I wanted her to email me authorization to be put back on auto draft. Which I replied no, that I will not be needing the storage for August. Well August is here, and as usual I received an email threatening me, but this time I was auto drafted. I removed my things and the lock on the 3rd. Called Brandon to request my money to be refunded, just to be spoken to disrespectfully, and to be rudely interrupted and cut off so many times. He even began shouting at my fiancé. I am expecting a call from Heather, the regional manager. I hope that she can correct this constant poor customer service and unprofessional behavior distributed by Brandon and call center agents.
Professional and customer service oriented! The only facility in North Carolina that communicated with us in a pleasant and professional manner. I highly recommend them 👌
Great place, very friendly environment. Brandon, the property manager helped me get checked in, and assisted with the purchase of some moving materials as well. Highly recommend!!
We had a great experience working with Brandon from the Space Shop in Cary. We upgraded our storage space twice inside of a few week period and he was very helpful making the process quick and easy.
My experience at the Space Shop was absolutely amazing! Brandon Boyd was extremely professional and helpful. There were some discrepancies with my U-haul rental (NOT DUE TO THE SPACE SHOP) but Brandon Boyd contacted U-haul on my behalf and made sure my rental reservation was corrected and successful. I will definitely use the Space Shop as a pick up and drop off point again in the future. I recommend them to anyone in the Cary area who needs either storage or u-haul pick up and drop off.
Very helpful staff. Nice and clean place. Highly recommend!
Brandon is awesome! Very helpful (:Will definitely continue to come here!
Super great customer service and wonderful facilities!
GREAT FACILITY, LOOKED CLEAN, SMELLED CLEAN. STAFF VERY FRIENDLY AND HELPFUL. SIMPLE AND QUICK PROCESS. AND, I THINK I FOUND MY NEW BESTIE AND TURNED HER ON TO LIVING AN INSTAGRAM-LIE!!!! LOL
Brandon and Ebony were a tremendous help with securing a storage unit today. Love their professional and friendly customer service!
Clean, easy process, perfect location and size of my unit. Excellent customer service, with a smile. Thank you!
Great service and excellent prices
The facility was clean and the check in process was smooth. I was helped by Brandon and he was helpful throughout the process. I would rent from here again.
This Place is awesome!! I have no doubt in my mind this place is very well sanitized!! Brandon Boyd thanks for the amazing help!!!
Had a great experience with Brandon. He showed me multiple storage units and all were neat and clean. He also helped me complete my Uhaul rental and assisted me with all the supplies need to aid me in my move. He was very knowledgeable and answered all my questions complete and clear.
Brandon Boyd was great! Quick process with no hassles or surprises! Clean location and fair pricing!
Clean and affordable. Brandon is incredibly nice and helpful. Would recommend to everyone looking for a storage facility in Cary
Great customer service by Brandon. I will definitely recommend your company to others.
Awesome storage spot! Excellent monthly rates, specials, convenient location, exceptional customer service, immaculately clean and maintained grounds and very clean climate controlled units!What more could you want!?Just fantastic all around! Carrie got us checked in quick and efficiently, got us all set up with the accessories that we needed and escorted us to our spot to ensure we were satisfied with our unit!Very happy customers! Thank you!! We will definitely be spreading the word!
Second time using these guys, really good service and not too expensive and a shout out to Brandon Boyd at the front desk for doing a great job.
The staff is very help and courteous. Facility is very nice and tidey too!
Awesome place! Clean + safe. Brandon was great to work with!
Space Shop Self Storage- Chamblee is very clean and worked out great for the time that I needed to house my stuff. The staff is very helpful and kind to work with. Highly recommend this location!
Awesome service! Brandon and Ebony are the best! ☺️
So far a great experience! Brianna was very kind and helpful both over the phone and in-person. She showed me the unit in person and answered any questions I had. Check online at their website for deals on storage units!
Brandon provided great customer service and it’s a clean facility!
Excellent experience with Brandon! Very friendly and wonderful facility!
Very clean, great service, and affordable!
Briana was so amazing very helpful and helped us out with everything we needed to get us situated. She was an awesome representative
Awesome Storage Center! It was so convenient and inexpensive. I recommend Space Shop to everyone needing storage. I called to get pricing and was so surprised at the low cost, I went ahead and paid over the phone, signed at the store, and got the keys in less that 30 minutes. My move was so easy and I know my possessions are safe and in a controlled temp. I am a very satisfied tenant of Space Shop Self Storage!
Briana was very patient and helpful through a very stressful situation. Thanks for solving a big issue dealing w/ our trucking situation.
Clean and well maintained
Brandon is super sweet and very informative!
Very clean and fast service, also very helpful to your needs
I had a great experience with Brianna. She provided excellent customer service. Highly recommend!!!
If you’re needing Storage or a U-Haul or just packing supplies this is the location to come to they have all your move and needs from bubble wrap locks etc. The staff is super nice very knowledgeable they go the extra mile to make sure you leave with a smile very clean facility month a month storage Options Very secured so go check them out
Changed owners while i was here. It was great at first but the new owner kept overcharging me and charging me late fees for no reason. I had to call in frequently to get my charges fixed. They doubled the price and charged me an extra month when i moved out. “No Refunds” was my reply. Thanks a lot A**holes.
Awesome customer service and very nice facility!
If youre looking for a safe, clean, security protection place to store your personal belongings with reasonable prices~ search no further...Space Shop Self Storage is awesome!!! The staff is very knowledgeable and friendly. I couldnt have made a better choice. Very satisfied and will highly recommend this storage facility 😊👍🏾
Great customer service and clean space
Great experience. I would rent from this company again as the customer service is great as well as the property manager Hunter Patterson. I give them a 5 star
Great friendly staff and nice clean facility.
Stored my items here before moving out to a retirement community. Senior citizen friendly. The other storage place in the area did not seem to friendly and were not interested in helping. Kendra and the employees there are helping and went out of the way to make sure I understood the how the storage works. She helped me find all the speciality boxes I need. I recommend this place to my friend who is moving next week, and everyone else who is in need of storage.
Great check in process. Great price for a 5x5 storage, especially for college students. Only problem I had was not bringing a lock because I guess I didnt read things clear enough. Cest la vie. Highly recommend.
This was my first time using a self storage facility. I am glad that I choose Space Shop Self Storage. The staff is amazing and very knowledgeable. The facility was very clean, the units are easy to access, and the prices are fair. I would definitely recommend Space Shop Self Storage to family and friends.
The property manager Brandon is top class, best storage facility with great promotions and rates, for the best experience when needing a storage facility check the space shop out!
Immaculate, easy access, great staff. Carrie was delightful to work with- she made the process of selecting a storage unit that met my needs very straightforward. Highly recommend them for their service and the quality of the facility.
We have been in the process of selling a house and moving out before having a new house to move into, and dreading the thought of dealing with a storage place. Space Shop has made things easy and convenient at every turn. Their staff is extremely helpful, the facility is secure and spotless, and rates are competitive. They even add little touches like bottles of cold water available for hydration while moving large amounts of furniture in/out. I would highly recommend Space Shop Self Storage to anyone who needs some extra storage space, either long or short term.
The staff is very welcoming and have answers for any questions you may have. Carrie went out of her way to show me several different sizes so I made sure I knew I was getting the best option for me. Will recommended to friends and family if they ever need storage.
Agent: Brando Boyd, excellent service. Answered all my questions.
Space shop is hands down the best storage in Cary. They have free cookies, Month to Month leases, clean units, clean bathrooms, music (really good music)... I have never had a a storage unit that offered all of this and great prices on units and supplies. Carrie the property manager was helpful and they are open 7 days a week!
Great location clean staff is so friendly
Brandon Boyd was a big help thanks guys! Great facility!
Awesome customer service! Moving is stressful and to met with a smile and a kind word before the process begins...PRICELESS!!!! Brandon rocks!
Good location. We had a cleanliness issue but management seems to taking care of it according to their response. The prices are low for heated storage. I would use them for short term since they are close and have low prices. The customer service was nice and the manager was willing to help with all of our needs.
This was the best storage rental experience I’ve ever had! The facility is very clean, unlike some other grungy storage places I’ve been. On top of that, the representatives Carrie and Kendra were super nice and knowledgeable. Btw, you get a $50 bonus for each person you refer... no games! How cool is that? Definitely will be referring others to this location.
Clean, reasonably priced, and friendly staff! Ive had a small unit at Space Shop for over a year and would highly recommend this storage facility. Easy to get, very well maintained, good parking.
Very clean and well kept facilities, moving carts always available and in good working condition, fair prices. Helpful staff when needed.
Great experience! Specifically with Carrie Curtis. She helped me find the perfect size storage u it for exactly what i needed. I expected to need the size up, but she told me to trust her and I’m so glad i did! Will recommend to all friends and family.
Nice place, with friendly staff
Wow! Carrie is probably one of the best people I have ever met in my life. I came down because I had just moved into the cary area and needed a place to put my things! She made it so simple and is so kind and even gave me a cookie. I love it!
Hidden convenient location. Office staff was very helpful and helped us find movers. The location is close to the school and my office. They offered a move in special. Kendra gave us a call today to make sure we were taken care of. The only only issue we have is with the door not staying open long enough. I would reccomend The Space Shop Self Storage to anyone. There are also cookies for the kids (and kids at heart)
The staff was pleasant and the facility is very new and clean! It was so easy to go on-line on their site, choose a size for our unit, put in our information, and get a confirmation code. Then we took the confirmation code to the Space Store and voila!!!! After about 10 minutes, we were putting our items in our unit. The security is state of the art too. I would recommend this place to anyone who wants a secure, climate controlled storage unit!!
The process of getting a unit was so easy and quick. Carrie was super helpful and showed me to the exact storage unit I needed. I was able to easily move my stuff in the same day without any issues since they have carts available. They have the best prices too!
I didnt know how much my business would grow, but it has, and because of its growth I needed extra storage space. Friends told me about this storage company and Im happy with my choice. The process to get storage, which is simple by the way, was so new to me, but they have the right people at the front to help. Kendra helped me and because of her, theyll continue to get my business and Ill send more their way.
Carrie was very helpful to me and my husband. She offered to help us even though it was time for her leave. She showed us our unit, and make sure we had everything we needed.
Great experience! Super clean and friendly staff. Carries was professional and very kind and helpful. Definitely put my mind at ease about the security of my belongings!
We rented a locker here last week. The prices are still the lowest in the area but higher than they were last year when we first looked. Our unit and the property look brand new. Kendra was helpful and helped us find a great moving company and made fresh cookies for us. Unlike our last storage this place has longer open hours for access from 6-10pm. We saw we saw no bugs or trash on the property which was also a issue for me at my last locker. If your rent there tell them Ashleigh Matthews sent you.
Carrie knows her stuff! She suggested the perfect sized unit for all my things. Super clean and they have cold water and hot coffee ready for you! I even smelled cookies in the oven!
Brandon was extremely nice and helped me out a lot!! Would definetly reccomend this place to anyone.
Polite service with clean well maintained spaces
Newer looking facility, very clean and well run. Jailen was extremely friendly and helpful.
Excellent, spotless, thank you Brandon!
Excellent service and clean facility
Great facility, air conditioned and secure. Carrie Curtis was very helpful and polite. I would definitely recommend Space Shop. Autopay means I never miss a payment. If I could change one thing, it would be to have a covered loading area that I could pull my truck up to and keep the rain off.
This place is a little off the road so you cant see it, but its kind of a hidden treasure. The rentals are really affordable and the place is very clean and easy to get in and out of as well. Carrie in the office is super nice and helpful!
Immaculate facility, great prices, and even better service! We had an awesome, smooth experience moving everything. Couldn’t have asked for a better storage company!
Space shop is a great place if you are looking for Storage. I have a art company and need a local storage to store my supplies and boxes. I can in Carrie assisted me with renting unit in less than 10.
Brandon is very helpful
Friendly and helpful staff and easy on-line reservation of storage units and auto or online payment options. The facility is new and clean with many storage unit options. The security systems look excellent. Best of all the price is right!