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Mattress Warehouse of Cary - Arco Street
5028 Arco St, Cary, NC 27519, United States
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Mattress Warehouse of Cary - Arco Street
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Ro
Review №1

Dylan was terrific to work with!I purchased two mattress sets, headboards/frames and mattress protectors.Dylans product knowledge was impressive. He was able to answer all my questions and guide me to the mattress that would be right for me and the mattress that would be right for my son.I never felt rushed and he gave me time and space to make my decision.I purchased the mattresses on a Wednesday and they were delivered and set up on Friday.It has been a little over a month now since we received the mattresses and I/we are very happy with the mattresses and I am very pleased with the headboard/frames and the mattress protectors too.Thank you Dylan for guiding me in the right direction for this big purchase!

La
Review №2

The sales associate Emmanuel was very knowledgeable and patient. The whole experience in the store was good.

ho
Review №3

Dylan helped us find the right mattress. He was extremely patient and we would recommend him.

Ca
Review №4

Jacob was professional and came across knowledgeable. He helped us find the right matrix. However when I needed to get in contact with him concerning issues he failed to explain at checkout he would not return my calls! He literally became a ghost. Don’t do business with this guy!!!

AL
Review №5

Dylan is a terrific person to help find your mattress. We went with our two kids and he helped us to find a bed for ourselves and for our 2.5 year old. Thanks!

Co
Review №6

Dylan and Chris were very attentive to what I said about my back issues and gave great recommendations as well as allowing me to try out the beds on the many times I came by service was just like the first day I came in and they both were very knowledgeable in mattress.I only ask for these two superlative salesmen.

Sa
Review №7

Thank you Dylan. Very Nice Salesman. He helps to find the right mattress.We like it. Great Service. Thank you.

Ca
Review №8

Went in the store without an appointment, Dylan was very friendly and helpful. Helped us picking a mattress that fits our body. Got me and my family a couple of pillows! Thumbs up!

AZ
Review №9

Great experience, Dylan was very helpful :)

Ke
Review №10

Our sales person was very helpful. He helped us pick the best mattress for our sons bunk bed.

Le
Review №11

Chris and Dylan They were very kind and helpful.Next time I need a mattress, I will definitely come back.

Yu
Review №12

We got a great deal. The seller representative, Dylen, is very patient and friendly. He will give you a good purchase experience.

Gi
Review №13

Great customer service. Dylan was very attentive and informative.

Ca
Review №14

Awesome service from Dylan ! Thanks for your help in choosing the perfect mattress fit for us!

Jo
Review №15

If you’re in the market for a new mattress...I highly recommend this location.Antonia is wonderful! She listened to me, made suggestions based on my needs, and didn’t make me feel like she was there; for the sell. She’s knowledgeable of the products and mindful of the customers requests.The pricing was nearly too good to be true. I was able to take advantage of the “Buy 1 Get 1” special.

De
Review №16

Excellent customer service. The mattress selection was outstanding and the prices extremely competitive.Candace was my representative. She was very attentive and knowledgeable in assisting me to select the best mattress for me. She did the Bed Match and the mattress selected for me was extremely comfortable. Looking for a new mattress? Mattress Warehouse in Cary is the place to go.

Be
Review №17

MW was a great experience! “Bedmatch” tech narrowed down our choices based on our individual body types and gave us great confidence that we weren’t just guessing! Candace was a very knowledgeable and a pleasure to work with. Ben and Corinne

Ch
Review №18

Today I went into Mattress Warehouse. Brandon greeted me right away. He was very helpful and patient and with his help, I was able to purchase the mattress I really wanted!

Wi
Review №19

Very very knowledgeable. Walked in and everyone was very nice and cheerful. They had the cool bed that scans your body to match you perfectly. Great place. It was actually fun to shop for a mattress. Very safe about covid everything is clean.

Pe
Review №20

Brandon was very accommodating and provided expert advice and recommendations on the best mattress according to my needs. The customer experience is delightful

Pa
Review №21

Candace was very professional in helping us choose a mattress. We are very happy with the service and were able to finally get what we needed.Thank you Candace.

Jo
Review №22

Candace was an amazing mattress consultant. She was able to help me find the perfect mattress with the use of the in store Bed Match equipment.Everything was more than I expected, from Candaces glowing personality and in-depth knowledge about their products, to Mattress Warehouses unique Bed Match technology.

Mi
Review №23

Outstanding experience mainly due to Dylan! We needed to upgrade our daughters twin bed to a queen size. We were greeted by a smiling Dylan who asked if we had a particular bed in mind or if we were willing to review other options for comparison. He provided a great amount of knowledge, despite being new, promptly researched and answered. Dylan was very patient with us ensuring we were not rushed. He provided multiple selections in various price ranges which we tested for comfortability and comparison providing us with 100% confidence with our final selection the Serta Caldaro pillow top . He even asked my daughter if she had a preference in color for the boxspring. Highly recommend this location and Dylan.

Em
Review №24

Candace was super knowledgeable and helpful! She ran us through the bed match program and was very intentional in making sure our unique needs were being addressed. She made the process of buying a mattress very accessible and way less scary. Thanks Candace!

Ny
Review №25

Had an EXCELLENT experience with Candace today. She was extremely helpful and I got all of my questions answered. Very knowledgeable. I highly recommend.

De
Review №26

Bought a mattress a couple of weeks ago, the service was fast and friendly

As
Review №27

Antonia’s service was on par. She helped me to find a pillow that worked for me and was both helpful and efficient. I would definitely return to her if ever I’m in need of a new mattress or pillow.

Iv
Review №28

This is my second purchase here. Shameka was very helpful and helped us find the perfect bed for my nephew.Will definitely be back for our next bed!

Ph
Review №29

I wanted to be able to lay down on a mattress instead of ordering online. Popped in to see what my options were for a twin mattress, and Antonia helped me. Thanks to her, it was easy to find something that worked for the daybed I purchased. Received the mattress a week after I purchased it, and so far, everything is perfect.Will definitely consider coming back here when I need to replace our bedroom mattress.

Da
Review №30

I turned to Mattress Warehouse after a failed and frustrating experience with Mattress Firm. Lloydine made the purchasing process fun, easy, and fast. She was knowledgeable and accommodating. My mattress was delivered in less than 24 hours and we love it!

Si
Review №31

Candace was wonderful!!!!!! Will recommend her to any of my family members friends.

Ni
Review №32

Candace was wonderful! I recommend buying a mattress from Mattress Warehouse!

Mi
Review №33

Spent part of the morning with Michael at the location. Great job helping to pick the perfect mattress!! Thank you !!!!

Sa
Review №34

I had the most professional and courteous service at Mattress Warehouse in Cary at 5028 Arco St. I was helped by a lady named Antonia Dinkins. Thumbs up👍 Thanks Antonia

Ja
Review №35

I saw an online ad for Mattress Warehouse for the holiday sale they had so I decided to make a visit because I’m in the market for a new mattress. I walked into Mattress Warehouse and was immediately greeted by Antonia. She was extremely welcoming, pointed me in the direction of the mattress I saw online and also recommended other mattresses that I may enjoy. She also answered all of my questions and concerns seamlessly. Needless to say, I walked out with a new mattress! Thanks Antonia for recommending a mattress that I’m sure I will love once it’s delivered!Update: I received my new mattress on time and I love it far! The delivery guys were amazing and even helped me put my bed skirt on the box spring before dropping the mattress down. Glad to have purchased my mattress from here!

Ka
Review №36

Candace was very helpful with my purchase.

An
Review №37

Amazing service, very friendly staff.

Au
Review №38

Great experience. Antonia was more than helpful!

Su
Review №39

Candice was great and a great help! Thank you!!

Ca
Review №40

Antonia was amazing! I’m new to the area and wanted a comfortable mattress and she assured me that they would take care of my needs. I had gotten a quote earlier from a different mattress company but with her phenomenal customer service I couldn’t help but go with Mattress Warehouse. Thank you so much, Caressa!!

Co
Review №41

Excellent service and payment options!!

Co
Review №42

I very happy with my purchase. Antonia was a great help. I would recommend this store if you want a good night sleep!

Gl
Review №43

I had a wonderful experience this morning with Antonia. She was knowledgeable, patient and polite. She took her time with the assessment and explained everything including answering all my questions (and I had a lot). I would recommend going to Mattress Warehouse on Arco to see Antonia, you’ll be happy you did. I’m very happy with my purchase. Thanks again Antonia!

Da
Review №44

Having never bought a new mattress before, it always seemed like there was way too many choices out there. My wife and I walked into this Mattress Warehouse to look and test a few out in person and Antonia greeted us warmly. After asking a few basic questions, she showed us several beds, graciously answering our many questions about everything mattress-related! Antonia really helped us feel like we were not making a blind purchase and helped us feel comfortable with the entire purchase.Just a few days later, our new mattress was delivered right to my door, right on time when they said theyd be there. A great all around experience and Id definitely recommend this store, and Antonia especially!

Be
Review №45

I can’t even begin to express how wonderful my experience was with Audretta! I came in with my BFF and explained exactly what I was looking for for my elderly mother. She plugged in my moms personal body info virtually on the computer and was able to find some possibilities. Since my mom and I both have pain in the same areas in our bodies with hip and neck pain, I tested them out. Everything I tested was exactly what I thought could get my mom back into her bed after sleeping in her recliner for two years.I returned an hour later with my mom to have her test out the mattress we had chosen for her. My mother laid in the second bed the computer recommended for her and I started tearing up. I saw the relief and comfort in my moms eyes after so many years of being uncomfortable in her old bed after her hip surgery. Audretta, my bff and I shared in this beautiful moment together. She shared in our concerns and was empathetic, kind, informative, caring and understanding. I am forever grateful for this experience bc I know that my mother will be able to heal after her latest surgery. Thank you from three very sassy ladies. You are a blessing.

Wi
Review №46

I had a great experience with Antonia. Great deal and great bed!

Te
Review №47

Antonia was great!!

da
Review №48

Nice store with very friendly employees. Antonia was very helpful and friendly when we came in. Recommended mattresses that were in our price range and matched our comfort levels. Would recommend!

Ro
Review №49

Antonia did a great job! She worked with my wife and I too select the best mattress for us!! I highly recommend her!!! She rook the time to show us a variety of mattresses. We never felt like it was just about making a sale, it was about helping us find what was the best fit for us and at the right price. Thanks Antonia!!!

Ja
Review №50

THIS Mattress Warehouse location is incredible - mainly due to Antonia. We originally bought our first mattress from a different location and it was not the best experience. We chose to come to the Arco location for round 2. Antonia was one of the best sales people we have worked with yet. She made us feel so confident and comfortable in our choice. She made sure we left with what we wanted. If your going to buy a mattress make sure it’s from her.

Am
Review №51

Sleep science was a new one on me but we were able to find a new bed at a decent price. Sales lady helpful and knowledgeable. Too bad we couldnt get delivery as soon as we hoped. Weird that their entire computer system was down.

Sa
Review №52

Great selection of mattresses, good quality with reasonable prices. Antonia is amazing, she is very knowledgable and helped us a lot in choosing the perfect mattress for us. Highly recommend this place!!

Ka
Review №53

Great shopping experience today. Antonia showed us some beds in our price range and we were able to select a great queen mattress, boxspring & frame within our budget. Thanks for making this an easy and efficient experience.

R
Review №54

The staff at this location is very accommodating, helpful, and friendly. I bought a mattress and adjustable base at very reasonable prices. They were not pushy, and thanks to their help, I am very pleased with my purchase. The model I got has a zero gravity feature which I love!

Br
Review №55

I had an excellent experience and Antonia helped me find the right mattress for me. I recommend her and this location.

El
Review №56

Antonia was very knowledgeable and helpful, she answered all my questions and took the time to show me many options!

Ko
Review №57

I would recommend getting your next mattress at the Mattress Warehouse! My mom purchased a mattress there, and I was impressed with the customer service, knowledgeable salesperson, Antonia. Antonia shows flexibility and care for her customers.

Ve
Review №58

Had a good time with Antonia. Tried Bedmatch and loved the experience.

C
Review №59

I had a really good experience with Antonia . I will recommend this store to family and friends.

Mi
Review №60

Antonia was great in helping me find a mattress. Positive experience

Ac
Review №61

Anotnoia was great! Super knowledgeable and eager to help!

Ca
Review №62

Great service, ask for Antonia! Well rounded reasonably priced mattresses.

Ji
Review №63

Extremely friendly and knowledgeable staff. Great selection of mattresses. Really happy with my choice

c
Review №64

Great beds, very helpful staff especially for a first time bed buyer!

Ja
Review №65

Tonya did a fantastic job. She worked with me and was awesome!! I highly recommend her!!! She rook the time to show me a variety of mattresses and helped me get something that was right for me.

MA
Review №66

My pillows sleep so awesome.... I’m so thankful for the quality service................

jh
Review №67

Bought a floor model adjustable base that was supposed to be 1 year full, 5 year parts warranty - made them write as much on the receipt which they say on the receipt was confirmed with the Serta Rep. Three years later I am breaking down and buying the parts that broke within six months - none of them stand behind this written warranty claim. Dont trust them.

Ia
Review №68

I have never purchased a Mattress before although after checking the Consumer Reports and trying mattresses at many different stores I finally decided on a mattress for my fiance and I to purchase. After going to a few mattress stores I always felt pressured to buy or get out I honestly considered buying from an online vendor to avoid going into another store.I decided to call one last mattress store, Mattress Warehouse of Cary- Arco, Antonia was very friendly and I was never pressured to purchase a different mattress than the one that I had previously decided on.I will be referring everyone I know to go see Antonia at Mattress Warehouse.

Ma
Review №69

Tanya was great for helping me out

Pa
Review №70

Their open, finally. I was in there today. Great selection.

Di
Review №71

Deceptive pricing and rude service. Was treated very dismissively. Will not be going back

Ti
Review №72

EXCELLENT CUSTOMER SERVICE !!!

Information
27 Photos
72 Comments
4.6 Rating
  • Address:5028 Arco St, Cary, NC 27519, United States
  • Site:https://stores.sleephappens.com/United-States/NC/Cary/Mattress-Warehouse-of-Cary-Arco-Street/29/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTA4My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 919-463-0329
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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