Great experience with their service! Fast and reliable. I’ll come back for sure. Congrats and keep the good work guys!

Highly recommend. Could have easily sold me a repair I didnt need, but instead, solved my problem with no charge. If you are looking for a place with integrity to give your business to, youve found it.

I was glad to have found this place! Bobby was incredibly knowledgeable and helpful in replacing my iPhone screen. He also gave a great recommendation for a phone case, from Amazon, to better protect my phone. The case was not expensive and I love it! I was very happy with my experience and service here and would definitely recommend bringing your device here. I equal certainly be back if I have another issue!

I cannot recommend enough for sonic device repair. I called store in the morning, the owner seems very knowledgeable of iPhone from internal hardware even to the price of apple repairing. By the end. They suggest me not to invest on repairing if I don’t intent to keep the phone for a long time. And they suggest me to go to apple might get fix for cheaper price. They are not about the money and they all about helping the customers. I personally wound suggest sonic device repair for all electronics repair. I definitely will bring my phone to them if needed.

Got my iPhone 6s battery replaced today at Sonic Device Repair Shop. Absolutely amazing and prompt service. I was in and out of shop in about 7 minutes with out any appointment. Very reasonable price. I will go again to them for any service and recommend to all.Thank you SONIC.

I had my sons phone repaired here on 8/21/21, thought it would probably takes days, but it was ready in 45 minutes. Bobby texted me when it was ready. Very professional. Great price and friendly service!! Definitely would recommend and go here again!!

This man is legendary. I went in to get a phone fixed that was just utterly smashed. Not broken or cracked, but SMASHED (glass in pieces, touch screen not working at all/showing weird colors when pressed). Ol buddy told me hed get to me after he finishes a phone he was already working on.I opted to stay at the shop because I had nothing to do. I guess he figured hed just knock my phone out the way. I played a few hands of spades on my phone (6 minutes or so) and he bought out the phone in pristine condition.Just come here and get the phone fixed. You cant go wrong.

I have had issues with my phone for quite a while and it was driving me crazy. I happened to be right next to sonic device repair and gave it a try and Bobby was absolutely phenomenal an absolute professional very knowledgeable and polite and helpful. Fixed my problem and spent extra time explaining how to fix it if it happened again. I will recommend this store for the sole reason of Bobby all day to anyone!

Bobby was great. He fixed my phone fast, was very professional, and did a great job. The pricing was very reasonable. I would recommend his business to everyone as he did a really great job.

Bobby at Sonic Device Repair in Cary provides excellent service at extremely reasonable rates. He is what customer service is all about! Its the kind of customer service that has been forgotten by the big retailers.

Awesome prices! Awesome customer service! I definitely recommend.

Bobby is the man to see when it comes to any gadget repair. I think he fixed my iphone screen in less than 20 min. Competitive pricing and service is even better. Bring your electronics you wont be disappointed.

Sonic Device Repair was very professional, friendly and did great work. I took my PS4 in there twice and Bobby did great work diagnosing the issue and fixing it. Definitely would recommend Sonic Device Repair for all your electronic and PS4 repairs.

Replaced battery in my iPhone. Very pleased with quick turnaround and great customer service. I will go back for future smart phone repair needs and recommend them to others.

Bobby was extremely helpful and responsive. He did a great job of replacing my screen and the price was very reasonable. I would definitely recommend this place to anyone!

Very professional, good pricing and timely repair. Bobby replaced cracked screen on my phone yesterday. Very satisfied with repairs and cost, 5 Stars hands down

Went to see Bobby Pane today at Sonic Cary location and fixed my wifes problem within minuets. Her power cord would not make connection and we could not seem to figure out why. Bobby looked at it and determined the problem within seconds that lint got into connector and was keeping the phone cord form properly seating. Bobby was outstanding as usual. Great place to go for Apple product repairs. Thanks as always for the great service.

I give my highest recommendation for Sonic Device Repair of Cary. When I dropped my phone, the screen cracked and it went black. Bobby diagnosed what needed to be done immediately and blew me away with his prompt, quick accessibility and an exceptional customer service experience. He even went the extra mile and provided me with a lender cell phone to use while mine was being repaired. Hands-down worth every penny for his expertise, although he gave me a terrific price! If you need ANY kind of phone or device repair, this is THE place to go.

I stopped by with no appointment for iPhone 11 screen replacement. It was repaired right away at half the cost of other places. The customer service was great. I found my favorite phone repair shop and will be sure to recommend them to my family and friends.

I cracked the camera glass on the back of my phone and took it in to be repaired. It’s a very good quality repair. I will definitely be going back here if I crack my phone again.

I just left the Cary location from having my charging port replaced and let me just say that Bobby was absolutely AMAZING!! He was very informative and helpful. Did I mention that he had my phone back to me quicker than the expected turnaround time. I will most definitely recommend this shop to anyone having phone issues. I am highly satisfied!!

I’m so glad I found this place. I took an old iPhone that had a home button that wasn’t working to a place down the street from here and was instantly advised that it would cost $250 (more than the value of the phone itself) I left and searched for other places and came across Sonic Device Repair in Cary. Bobby answered the phone and was SO NICE and informative! He let me know that the problem could be caused by one of two things but either way he would be able to get it fixed and the cost was more than 3 times less than the competitors price. I wasn’t in a rush to pick it up but he had it ready the very next morning and communicated with me throughout the whole process. I delayed in writing this review just to make sure the phone continued to work properly and it does! Thanks again Bobby!

Just went here for a LCD replacement! So professional had an amazing experience! 10/10 recommend! Got a great price for it too. If you’re looking for somewhere in the area to go this is your place :)

I HIGHLY recommend Sonic Device Repair in Cary. I contacted them this morning on if they could repair a cracked IPhone X screen today and they quickly responded and told me to bring in the phone. I dropped the phone off and within an hour Bobby called me to pick it up. He is super friendly and very knowledgeable. He explained the screen options prior to replacing giving me great feedback in order for me to make an informed decision. Prices are very reasonable and quality is second to none. I used the Raleigh store last summer for a previous cracked screen so they were able to pull up my information. Both stores are great - the Cary store is just more convenient to me. Definitely would recommend this store to anyone needing this service- cracked screens.

This place is great. Fair prices and quick service. Tried other phone repair shops and this is by far the best service and experience. Highly recommend.

Super happy with the service I received, could not recommend more. Was able to do my repair at 1/3 the price quoted elsewhere. Technician was extremely knowledgeable. Will recommend to all my friends.

I had a pleasant experience. Shattered screen bought new phone could not retrieve photos, contacts and text messages. New phone was not an options. Bobby fixed my screen and made sure everything was backed up on my old phone. I am so thankful because I have all my information again. I am so thankful. He was Great. I would recommend him definitely. He gets 5 stars from me for sure. Check him out. Prices are reasonable too.

So thankful for the help we received when we brought our daughter’s computer in for repair! In this day and age of virtual school and work from home, it’s so important that everything stay running and in tip top shape! Bobby walked us through what was going on, fixed the issues, and was patient and kind! We are very grateful for his expertise!

This place is great! Bobby is knowledgeable and repaired my iPad screen quickly. Highly recommend!

This computer repair shop is phenomenal! The customer service, technical knowledge, experience and workmanship was all superb! I was completely amazed at how quickly Bobby assessed and found one of HP laptops difficult replacement parts. And the actual replacement work performed was even faster once part arrived; THE SAME DAY! I recommend SONIC DEVICE REPAIR to everyone who needs smartphone or computer repair. They are hands down TOP NOTCH!!!

Great place to get your device working again. Very knowledgeable staff. Bobby put my daughter phone back up and running like new again. My go to for devices fixing.

Ive been hobbling along with my first gen iPhone SE with a cracked screen for years, as I like to squeeze as much value as I can before I add to the landfill and trade up for the newest and shiniest. Finally the touch screen stopped responding. I figured it would be super expensive to fix, so I flirted with the idea of getting a new phone. But there were some items that hadnt yet saved to iCloud, so I brought the phone to Sonic to see what could be done. Within 30 min, Bobby replaced my screen and I was back and running, all for the cost of a month or two of financing a new phone. Bobby said that next he can replace my battery to continue to extend the life of my phone until Im ready for a new one. Bobby was cool to chat with and super fast and professional. Not salesy at all, just good people. Very highly recommend. This is now my go-to device repair shop!

Bobby is the master at great customer service. Always fair with his pricing. If I have a problem with my device, hes the first one I called. He doesnt even service video cameras, yet I brought my professional camera into him and he fixed in within 20 minutes.

For the first time in nearly a decade of owning a cell phone, I found myself in need of a new screen after dropping my Iphone on some tile flooring. I saw the many good reviews of Bobby at Sonic Device Repair and decided to take my phone there for the repair. I walked in a little after 10 am on Saturday morning and had no issue being seen immediately. Bobby explained to me the difference between soft & hard OLED screens and despite the higher price, I decided to go with the soft OLED screen as I intend to keep this phone for at least another year before upgrading. Bobby had my phone ready for me and I was on my way within 40 minutes. I highly recommend Sonic Device Repair to anyone in need of a repair to their phone or tablet!

A lot of the time when you see all 5 star reviews you ask yourself if they all could be fake but I can tell you at the Cary location they know their stuff and are very honest and professional. I read everywhere that trying to swap out a swollen Surface Book Battery was not recommended and dangerous. My computer is no longer under warranty so Microsoft was going to charge me $600 for a refurbished one that only had a 90 day warranty. Bobby was able to fix my bulging battery for way less and it only took the weekend. We did get lucky because the part was available and he was able to get it overnight. Ive been using my computer all week with no issues. The new office they are now located in is also very nice.

Please dont go here. I got my iPhone XS Max screen replaced here and it has given me nothing but trouble since. I had to take it back to the location on 3 separate occasions, and it still has never worked properly again. As of yesterday, my phone completely stopped responding to my touch. My phone was in better condition when the screen was cracked. Pay the extra money and go to Apple. Totally disheartened.

Super friendly CS. I called asking about repairing my galaxy screen and with the cost in mind its better to replace it. The man I spoke to was kind enough to help me out on some technical issues and I was able to restore my data! Thanks so much!

Quick, painless, and cheap that’s all I can say. And great customer service, especially from Bobby.

Bobby and his team do an awesome job for fair prices! I recommend them for any iphone/android battery/screen replacements.. very good value for money.

My son dropped his iPhone causing it to shatter the screen. We took the phone to Sonic Device Repair in Cary and Bobby immediately helped us out. Phone was repaired in less than 45 minutes. Bobby was kind and informative!

Great customer service. Bobby did an amazing job for our family. Fixed my sons phone twice and my wifes once. Reasonably priced and quick turnaround time. Highly recommend them.

I took my daughter’s iPhone in to get the front and back screen repaired. They fixed it in one day, and it looks brand new! I am very satisfied! I definitely recommend going here!

I went there to replace iphone battery and get broken screen repaired. Bobby was awesome, fixed both issues in an hour and gave me a coupen for $10. I highly recommend Sonic Device Repair in Cary.

Great service. Fair Price. I have had several devices repaired at this store. Bobby always takes the time to talk about what needs to be done for the repair. The customer service is top notch.

Bobby was very helpful and knowledgeable. He took time to explain how the repairs would be completed not to mention for much cheaper than my service providers deductible. Definitely recommend his services.

Great service. Great value. Strongly recommend to anyone. Had 2 iPads that needed repairs, screen, LCD, charging port. Quick turnaround.

And another 5 star review. Amazing people. Very professional, knowledgeable and courteous.Bobby helped us get our iPad charging port fixed. And guess what he went above & beyond. Thanks Bobby.

This store is amazing. I have been hear for laptop and cell phone repair.. Bobby normally has the parts in stock, and is ready to repair anything asap... theres no long lines, no waiting time ..2 to 5 minutes and your in and out the door....wonder quality work, and excellent parts...thanks again sonic and bobby

Bobby had my sons shattered 8th gen iPad screen repaired in a few hours and back to us quickly! Thanks so much!

Definitely my go to place for device repair. Bobby is patient and explains what he is doing in detail. I have used them for both personal and business related repairs. Excellent service and quality of work - my wife recently shattered her iPhone screen and it was fixed in under an hour.

Great experience will bring other electronics here i brought my ps4 here which i thought was pretty much dead. They did solder work on the board which fixed it and for good price and within a few days. Definitely give this place a try if you need an electronic fixed and theyre upfront about everything Ill definitely be coming back

IPad 8th generation screen replacement. Flawlessly done. Exceptionally high quality screen. ABSOLUTELY recommend.

Above and beyond... personal service from a perfectionist...in a quarter of the time of my last repair at a competitor. I highly recommend and wont go anywhere else in the future!

Very helpful and knowledgeable, I went in thinking that I would have to replace the charging port on an iPad, but Bobby checked it and fixed it on the spot! Best part is he didnt charge me for anything, very honest individual. Ill definitely be coming back!

Bobby is very professional, responsive, thorough and goes above & beyond. He helped me with a number of challenging issues with my phone and provided sound advice on how to proceed. I never felt like a sale -- he is very patient and explained everything I needed to know to make informed decisions. I highly recommend Bobby for all things technology! He genuinely cares about his clients.

Needed my phone fixed quickly, and it was fixed very fast and Bobby helped and walked me through turning it on etc Greg dude and very helpful will be coming back if needed

Got me phone fixed within 15 min, fast & great service!

My iPhone 11 screen was cracked and within an hour of bringing it in they had it fixed and ready for me! Awesome customer service, really informative and all for a great price. This was the cheapest repair In the area I could find and even with the lifetime tempered glass warranty I added on, the total was less than any other repair service! 10/10 experience and super happy with the results

Fixed my charging issue for free in under a minute!iPhone 11 charging port was clogged with dust and they fixed quickly at no cost. Will take all future repairs to them for sure!

I stopped today because my USB C charger port was blocked and had been unusable for some time. I was helped immediately and my problem was solved in under a minute at no charge. I will definitely be returning for all my device repair needs!

Bobby is very polite, quick to respond and competitively priced. Would definitely go here again and highly recommend Sonic.

Easiest process ever, Bobby helped me with a strange request I had with two separate phone screens, at a very fair and reasonable price. Will be back if I ever need any repairs to my next phone!

Look nowhere, just walk in, your work is done with no hassle. Kudos to Bobby

Excellent communication and service. Highly recommend that you go here for your technical difficulties.

Bobby quickly diagnosed my problem and helped me find the right parts to fix the machine myself. It’s great to see straightforward, quick, and honest assistance.

Great place to get your phone repair. Bobby was great and answered any questions I had.

Bobby is excellent! He was very respectful and listened to my issue, fixed it in half the time he quoted me (for a price a fraction of Apple), and even identified and resolved an issue I had with my charging port. When I first walked in, Bobby helped an elderly gentleman and refused to take payment for it!! Bobby is now my go-to!!

Great communication, very pleased with the result!

Bobby is a really good guy and has been helping me and even my parents with our phones for some time now. Overall 12/10 experience without a doubt would recommend to anyone😎 and he does everything for a good price

Excellent experience in repairing my Samsung phone. Reasonable price, quick turnaround. Highly recommend.

Bobby was wonderful! Had a cracked screen and he repaired it within 30 mins. Would def go back if I ever had another phone issue

Getting my iPhone fixed was a seamless and affordable experience at Sonic Device repair. I went to 2 other competitors for an estimate and Sonic’s was the most affordable by far. Bobby was very knowledgeable, professional and friendly! Thank you for your help!

My computer was beeping, screen was black, blinking power button, etc. and Dell “customer service” said they couldn’t help me. Bobby fixed everything, saved all of my data and pictures, and explained everything so I could understand it all...and did it same day!! Amazing expertise and service!

Dropped my IPhone X Friday afternoon and found this place on google based on the GREAT reviews. Definitely lives up to them. Great pricing, quick fix and very helpful. Would definitely recommend with any repairs that you may need! Walked in Saturday and was out the door really quickly. Couldn’t be happier or more thankful!

Bobby was exceptionally friendly on the phone and in person. He quickly diagnosed my phones issue. He was very quick and attentive.Thank you Bobby, I will certainly recommend you and seek your business if I ever needed it again.

Shattered my Surface Pro 7 screen, and someone referred me to Bobby. He was great. Not only made it good as new in no time, but was informative about options and how the repair worked. Enjoyable to talk with too. Highly recommended.

This location has fantastic prices compared to other cell phone repair services in the area! They are quick with repairs and professional. I really appreciate the quick overturn without skimping on the quality of work.

It is always a great when you find a business you can trust. My experience with Bobby and Sonic Device Repair in Cary has been one of those experiences. Bobby is clearly concerned about the his businesses reputation as evidenced by the service delivered (responsive, knowledgeable, competent repair). Sonic Device Repair is bookmarked for my electronic repair needs.

This is an excellent place to go if you need to get your phone fixed. The gentleman diagnosed and fixed my phone within minutes. Whenever I have any device issues, This is my go-to place.

What an experience!Bobby was full of knowledge and was a pleasure to work with!Super efficient, excellent pricing, and very friendly. They have all my repair needs covered from now on🤘

My son broke the audio jack of his headphones inside of his chromebook. Because part of the jack was still inside, we werent able to get the speakers to play audio or use the mic, which he needed for virtual classes. Sonic Device Repair was really professional letting me know ahead of time what the potential solutions would be, even before I brought the chromebook in person. Fortunately, they were able to extract the broken jack which solved the problem. I would certainly recommend.

My phones LCD broke and Bobby made sure to fix my phone in as little time as possible. Gave me a good reduced price and was very helpful, honest, and friendly. Would definitely recommend him!

I ended up shipping my phone there all the way from Florida after getting turned down by 3 local places to me to have my phone repaired. Nobody could do it. Spoke with Bobby and he was so kind, professional, and responsive throughout the whole process. Not only did he get my phone working again but he was able to save all my data which was a great plus. Without a doubt the best phone service experience I’ve ever had. I would recommend their services to anyone no matter their location. Hopefully I don’t have future phone issues but if I do I will be contacting them again!

Jason was great and offered free diagnostic, then fixed my phone screen (which I thought was unfixable) so quickly! He offered great service, was transparent about fixing the phone and even explained to me how it worked and answered my questions. Great job!

I recently had my laptop screen replaced at Sonic Device Repair in Cary and I could not be happier with the results! I love how the owner takes his time explaining the issues and processes that need to be done to restore your device. He is very honest, professional, and responsive keeping you updated with every step while offering his expertise. Not to mention the turn around time is quicker than I expected. :)

This is by far the best experience that I have had when trying to get my device fixed. AMAZING customer service and done very efficiently! Would definitely recommend and come back if needed.

Do you believe in Unicorns? I do because I met one today, right at Sonic Device Repair in Cary.Unicorns are these very rare, nearly extinct creatures that go the extra mile for their customer, doing everything in their power to help and provide solutions without asking for praise or recognition (Yeah, you have to pay but honestly, for the support I received, I was willing to pay and it is very well deserved).They never give up until they achieved full customer satisfaction but stay humble and kind at the same time.Bobby of Sonic Device Repair in Cary is such a Unicorn. Besides his intergalactic material expertise, outstanding customer care and relentless desire to help, he has also an international network that he can fall back on in case he hits a dead end.His professional way of addressing my problem was outstanding. I am very pleased with the help provided by Bobby.If you have an issue with your mobile phone or electronic device, contact Bobby at Sonic Device Repair in Cary. And be prepared to make the Unicorn experience. Thanks for your help Bobby, I really appreciate it!

Very awesome service. Very straight forward. Very satisfied with the service

I have come to this location on two separate occasions. First I somehow cracked my camera glass and second I cracked my front screen. Both times they displayed nothing but kindness, professionalism and fair pricing. I would highly recommend this place for any of their services. Now if only they could teach me better phone handling skills.

Fixed my camera on my phone, did a great job!! Bobby is very nice and very reasonable.

Came here to get my iPhone X fixed, dropped it off then made my way to iHop, sat down for about two minutes then got a call that it was all done. Came and got it and it was working great but then the new iPhone update messed it up bc the LCD screens didn’t work with the new update. Came back and told him about it and he upgraded me to the next best thing and took off what I paid for the LCD to make it a super cheap upgrade. Had it for a week now and love it looks great, works great. Bobby is a nice guy and answers will all your questions with the most honest responses. Great guy and a great business 11/10.

I had some damage to the screen on my laptop, and I cannot thank Bobby enough for his work. First of all, he went above and beyond with regards to dealing with me on the day I brought it in for inspection. He was super helpful, even when I could tell he was overwhelmed with things to do. Additionally, he was able to find a screen for a great price, and overnighted it for repair. It was a fantastic experience, and I cannot recommend him enough!

Got my Galaxy S9+ screen replaced. Fast and great price!

Bobby is the coolest. He is very knowledgeable and gives superior customer service. This shop has my business going forward.

Very happy with our repair. Bobby took the time to walk us through the issue and gave us several options to consider. A+ customer service.

Great experience. Great service.

Bobby was very nice, courteous, and honest. My phone was fixed quickly and properly. Highly recommended and Im from out of town, so if youre in town and break your phone call sonic...

I will never go anywhere else to get my phone fixed. He was unbelievable and fixed my phone back to amazing condition. He made me feel like my phone was in good hands! I love this place!

If you need help with your device, there is absolutely no need to consider any other options on where to get it fixed. Bobby and Sonic Device will take incredible care of you, get your device back to working as it should, do it quickly and for a great price! There is a ton of experience here, even if someone else tells you it cannot be done, they are willing to take a look and will most likely figure it out for you. Wish I could give more then 5 stars!!

GREAT CUSTOMER SERVICE, GREAT PRICES! My family and I HIGHLY RECOMMEND! We have taken several devices here and each time we were impressed with Bobby! He is honest, caring and they use Apple products, not after market ones. The latest issue was with our teenagers cell phone, the screen went blank. I took it in to Bobby and he fixed it within 35 minutes and called me to let me know it would be ready quicker than anticipated. He was conscientious and thoughtful to call me and let me know while I was still in the area, as I live in Apex about 24 minutes away. Bobby has our business forever!