Robin, I believe the manager at this location, was informative and very helpful. I reserved a truck for a cross country move a few weeks earlier, but went to the location a day before pickup to make sure a truck would be available. Robin showed me the truck I reserved, a brand new 16 Penske. He already had the truck fueled, sanitized, and blankets loaded. It was quite a relief to know the next day would be a breeze, which it was. I was in and out of there in about 10 minutes. Robin keeps the office well maintained and clean. Its actually the cleanest and most organized Penske location Ive seen.
Horrible customer service. The guy named Robert had an attitude problem. Also the wesite mentions the sale of packing materials at this location and he blatantly denied it as if it was my fault. Dude, thats YOUR website, YOUR company; fix the issue, and treat your customers better. Dont even deserve a star but giving no stars wasnt an option.
Robin the desk clerk is amazing.
Worker very polite and helpful, truck and car hauler was ready
Very helpful front desk guy (Robin).Truck (16ft) was well maintained & drove nicely. V8 gas engine had plenty of power (75mph cut off).There is an after-hours drop box for returns.AAA discount.Some moving supplies (mats & dolly) available, for rent.One thing - if you are thinking of renting, do not wait too long.It gets more expensive as you get closer to your chosen day
Forget the others -- penske is the best by far. clean and new trucks and beyond amazing customer service!!
Good vehicles and very new looking will you rented from them and got top-to-bottom advice how to get to our destination using this vehicle I recommend Penske
Best moving trucks.
Clean new trucks with good power
Not very friendly.