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Carson City Hyundai
3659 S Carson St, Carson City, NV 89701, United States
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Carson City Hyundai
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mi
Review №1

These guys are great in all aspects when making a purchase. Ben was very knowledgeable of the different vehicles on the lot. JT was fantastic with and quick at the finance put. I didnt feel like I was getting bent over.

Ja
Review №2

Ive purchased 4 vehicles now from this dealership. They are all wonderful people, wonderfully knowledgeable, and attentive to what you want and are looking for in a vehicle. The new office is beautifully made and clean. The lot is well maintained and the vehicles are easily accessible. My husband and I are part of the Hyundai family for life.

Pa
Review №3

Everyone in the service shop really pulled together to make a crucial deadline -thus our vacation out of town was a total success!!! A million thanks! Keep up the great work!

Ta
Review №4

I went to Carson Citys Hyundai because the Lithia Reno locations customer service was really bad. They exceeded my expectations and had amazing customer service, they attempted to do something to fix the issue even though they couldnt recreate it, Renos location never did that, they also washed my car. This will definitely be my main location to go to with anything I need for my car. Very friendly staff, they will definitely get the work done for you.

An
Review №5

Amazing experience buying a car from this dealership! I was able to find the exact Ioniq hybrid I was looking for that was completely sold out in CA. They helped me get to the payment I was looking for and even delivered it to our house the same day we purchased it. From start to finish the transaction was painless and the staff was so accommodating and helpful. I cant say enough good things about them. If you need to buy a car, definitely check with Carson City Hyundai first!

Rh
Review №6

So excited about my new car! Vinnie helped me find the right one. I would honestly follow him to any dealership because he was so nice and helpful! I wouldn’t want to work with anyone else but him!

Di
Review №7

Very professional. No high pressure. They knew everything about the car I was interested in.

El
Review №8

Knowledgeable and easy going staff. I felt like they are trying to find a perfect fit for me and my budget rather than making a sale at all costs. Sales people answered all our questions honestly and straightforwardly, we felt no pressure to make a purchase.

sh
Review №9

I was given a clean upgraded loaner to use. My service appt was for 2 pm and my car was returned to me by about 4. They changed the oil, rotated tires and checked oil filter.

Ke
Review №10

The staff at Carson City Hyundai is phenomenal. I went in for a service came out and traded my Tucson in for another newer Tucson and couldn’t be more happier thank you

An
Review №11

Other than a long wait, it was a good experience. Charles, one of the service guys, is great! Got a nice Sonata loaner car out of it, thats pretty good. They also have snacks, candy, water, and coffee! They didnt try to sell me anything else. Would I recommend Carson Hyundai service department, yes, I think so!

Ma
Review №12

I cannot recommend this place enough. The service department is by far, the most professional, and knowledgeable of any service department Ive dealt with. Nik, in service, is fantastic. He joked around with me, while also thoroughly explaining and going over every question I had. He even remembered working with my mom and sister, who also get their Hyundais serviced here. I will forever be a Hyundai fan because of this place. Thank you again, team!

Li
Review №13

Gregg Salacies was a terrific, knowledgeable, and patient sales person. I didnt feel pressured to buy and after going on three different test drives with three different vehiclesI found the vehicle that checked all the boxes.Ive purchase 4 new cars in my life time and this was by far the best experience.

Mi
Review №14

Brayden was our hero! He worked with us 3 days exclusively in stretch and made it possible for us to buy our calligraphy virtually. Team at Carson Hyundai was also facilitating the whole process along with Brayden. He also drove it to us. Very happy, satisfied with service and deal!

Pa
Review №15

I had a great experience working with Carson City Hyundai. I actually went there to purchase a used car, (not a Hyundai), but it didnt fit me. The sales person, (Greg), asked me if I had tried a Hyundai Kona. I had not, but had read very good reviews for this car. I loved the car when I drove it, but didnt think I could get it in the price range I could afford. Greg and the sales office worked with me and I ended up driving away in a super nice new car for the same price limit I had set to buy a used car.

Ga
Review №16

Everything was done as expected, the personnel were congenial and took care of all the needs. And...., the facility was exceptional! Spotlessly clean, and very conveniently set up!

Be
Review №17

The best customer service, exceptional staff, wonderful experience!

Gl
Review №18

CARSON CITY Hyundai was a great experience and I leased anotherKona !Gregory De Philippis was very thorough and professional,Highly recommended, !!

Ba
Review №19

I have to say I had the best experience, two weeks ago buying my new Santa Fe, the young man I worked with was very polite and very helpful, (Evan). I would recommend them if you are thinking of buying Hyundai, even the finance department was great to work with.Barbara

Jo
Review №20

This was an exceptional car buying experience both due to the convenience of location and above all because of the wonderful staff that work there. Most notably I must mention Larry whom helped me get into my new Hyundai. He was wonderful, he was not only very nice and polite he also helped out with my 2 year old son by gifting to him a small stuffed animal. Im certain that is not required by his company, he did that out of the kindness of his heart and it means a lot to a parent trying to make a serious decision with their child fidgiting and acting crazy! He explained everything to me completely and he answered all of my questions in detail. Last but not least he made sure that I knew how to reach him and assured me that should I have any questions or concerns I could contact him. Thank you Larry and the whole team over there at Carson City Hyundai.

Ro
Review №21

The service performed at Carson City Hyundai is exceptional. The staff at Carson City Hyundai are very nice and are great at their jobs.

Ma
Review №22

After getting the runaround at Michael Hohl, buying a car at Carson City Hyundai was an absolute treat.

Ch
Review №23

This dealership exhibits a genuine concern for your service experience. Good service, good people skills, and excellent follow through. Highly recommend using them.

jg
Review №24

Great personnel, quick serviceThank You

Ei
Review №25

My experience with servicing my Hyundai Tuscon that I bought at this dealership has been excellent.

Lo
Review №26

I was greeted when I got there and shown several Kona’s test drove one. I love the one I bought great on gas and roomy enough for four adults on a road trip.

Ma
Review №27

The personnel were very friendly and easy to deal with. They presented the car and explained all of the features very well. As long as you know what you want they are able to work with you on a price. We were able to come to an agreement very quickly and I did not have to spend all day at the dealership to get going in the new car. Great experience!

Gr
Review №28

Knowledgable, to the point, fast and good attitude

Br
Review №29

Everyone was so kind and informative! Love my new Santa Fe and have already recommended Carson City Hyundai to many.

Mi
Review №30

Our experience negotiating the lease of a new Kona at Carson City Hyundai was what you hope for but is usually unattainable with a vehicle transaction. Painless.All the details were communicated promptly via email, and once we agreed on terms, all that was left was to sign paperwork and drive off.Hopefully the service dept carries the same quality when we need to visit.

Ma
Review №31

This is place is great ! Amazing customer services and very detailed on their info.If you’re looking for out standing personalDefinitely check them out !Ask for Gil, he helped and was very patient with us and made this experience smooth and easy ! 🤗

Se
Review №32

Everyone was super friendly. They have a great waiting room with snacks and drinks.

He
Review №33

Very friendly people. My salesman Brayden was amazing very helpful and super friendly. Loved the experience no pushy sales pitch. The videos and pictures of my Kona do not do it justice it is very roomy and so comfortable to drive. Thank you again Carson City Hyundai and you to Brayden an amazing salesman!!!

Sa
Review №34

Hyundai Carson City takes their reviews very seriously. I am happy to report that I have been contacted by Hyundai and they have a greed to continue my promised weekly car washes.I purchased a 2020 Hyundai Tucson in July. The salesman offered me a years worth of car washes in order to secure the deal. After a couple months The dealership would no longer honor the car washes stating that the salesman that sold me the car was fired. I was told that the manager and the owner of the dealership would not standby the original agreement. You can draw your own conclusions.

As
Review №35

I brought my veloster in to be worked on. As natural they do the point inspection. I thanked them for the suggestions and left. Three days later my car wouldnt start. I took it back in. I was then called and told my entire engine was shot. The engine was replaced. It was suggested that I buy the $400 engine kit hoses to go along with the new engine. I bought those as I was told it was highly recommended as if anything happened while putting the engine in the cost of the damaged hose or piece would not be covered and I would have to pay for it. I reiterated if your staff damages a hose and I dont buy the hose kit I would be responsible now for the damage? I was told yes. With that I bought the $400 hose kit to go alone with new engine. I wanted no more issues. I was called a week later and had to go back in. A recall, clock spring. Hyundai replaced clock spring. Got the car back and two days later called back and said when I dropped my veloster off the air conditioner worked. Its been two days and it wont work? Whats wrong with this picture? I called in and was advised that as vehicles get older certain maintenance issues are expected to pop up. I said my car is a 2013, and if it worked when I brought it in and Hyundai only had my cat for a few hours it should work when I got it back. I asked to talk to service manager. I explained the same thing to him saying my car has been in there three times this month and my air conditioner worked when I brought in. I also asked the manager are you telling me that I should only expect Hyundai cars to last for me for under 8 years? I had car in for service issue, Hyundai fixed. Two days later car wont start. Told its my engine its shot. They fix engine. Then Im called 5 days later that there was a recall on clock spring. Took in for that. After all said and done was happy I got my car back to quickly notice next day air conditioner wont work. After sharing all that with srvc manager I was told if I didnt feel comfortable with Hyundai I didnt need to be there and could go somewhere else. In short my car is NOT old, still a baby and the engine has failed, the clock spring recalled and Im told my air conditioner that was just working lived out its lifetime. I wish Hyundai stood behind all their product.

To
Review №36

I Dropped off my car for a recall. Complimentary car wash and inspection was added on that I did not ask for. I asked since you are doing a complimentary inspection could you pay special attention to the steering wheel because it clunks. Service writer said they know about a coupler that goes bad in the column. He said what the problem was even before taking the car from me. When I picked up car I was charged an hour to confirm that the coupler was bad, when it was supposed to be a complimentary inspection. A whole hour just to confirm a clunk when turning the wheel, $160. I WAS NOT TOLD their would be a extra charge for this. It turns out the clunk is another major recall, the mdps coupler that is a well known problem. The car was not disassembled to inspect the coupler. Seems a little ridiculous to charge a whole hour when no labor was involved. Then I was told the spark plugs are fouled. The car starts and runs great gets 32 mpg and the spark plugs are fouled? Hyundai’s book says change of spark plugs recommended at 100,000. The picture in the paper work I was given shows a spark plug with a normal whitish gray burn pattern, not a dark blackish wet plug like a fouled plug would have. I was also told and in the paperwork that the transmission oil is dirty / burnt smelling. When I checked the transmission oil myself it is a clear pinkish red like any acceptable transmission oil would be for a car with only 77,000 miles on it and it hardly has any smell to it at all, just the normal ATF smell. Obviously the service department in Carson City is trying to sell a lot of unneeded services to the unsuspecting public. Overall I am very dissatisfied and disgusted at the service received. I paid the bill because I was in shock at being charged $160 for the added on complimentary? services and did not know what to do at the time. I am extremely dissatisfied at having been inconvenienced at having to bring the car in for one recall already because the car wasnt designed very well, and then on top of that I was charged for an item that was to be noted on the “complimentary”? inspection. Another recall because Hyundai has so many build issues. I believe this is very dishonest.

Ma
Review №37

Been to Carson Hyundai twice in the last two months they were nice till they figure out the finance end of it was a little trucky then they just give up and there attitude changes real quick. The first time they told me to work on some stuff so I did the second time they took all my info talked for no more then ten min and said there wasnt anything they could do. Not a good experience at all dont make the drive. I will spend the extra in reno so I dont have to deal with these people anymore wish customer service still mattered.

To
Review №38

Friendly service.

Ju
Review №39

Good service, nice facility.

Ja
Review №40

Bought my 21 limiting palisade here a month ago. I knew exactly what i wanted and drove up from reno after telling todd what i wanted number wise he had it set up ready to go. Walked in and 20 min layer drive back to work in my new car. Would recommend

Ka
Review №41

EXCELLENT!! The service department is top notch! They kept me informed 100% of the time in a very professional and courteous manner. They also gave me a very nice loaner that I didn’t want to give back!They were like night and day compared to Lithia Hyundai in Reno, Lithia was a nightmare and Carson City Hyundai was absolutely great!I’d recommend you use them for all your needs!

An
Review №42

These people are awesome. They keep you informed on whats going on with your car. Very courteous. And you get your car washed too!

He
Review №43

What a great dealership! Amazing car salesmen. I would recommend this dealership to everyone.

Ni
Review №44

Niklis Nisja from the service department was very friendly and answered all my questions. Thanks for the great service to my car 😁👍

Da
Review №45

I purchased a car about 6 months ago, and regret ever going to huyndai. I implore anyone who is thinking about going to Carson City Hyundai donot ever go and deal with John Napoleon. He us very intimidating and threatening. My car had a defect upon a test drive, which I presented to the owner and it was not covered on my extended warranty, and he threatened that if I didnt pay for the part, I wasnt allowed to ever go back to that dealership. He also told me he wanted me to give him 5 stars and he wouldnt give me the mechanics report either. I would give him 0 stars if I could. Thank you. Mr. Napoleon I hope you read this review, you scam artist. I would never give you 5 stars. You should be very ashamed of yourself. Your a BAD person!!!! Correction on the owners name. Dan not John. I want to make sure nobody go see him. You will deeply regret it.

Fr
Review №46

Just want to recognize the Service advisor, Chuck, for the outstanding job they did on our Car ... The door locks malfunction, Chuck and the service department repaired it back to new... Thank you.

Kr
Review №47

I had a wonderful experience here on 1-11-20. First time ever on purchasing a brand new of the year SUV. Rich Perkins was my guy. Very nice and knew all the bells and whistles the car came with. He was never pushy or trying to upsell me. Just straight facts and very helpful. Larry Satica helped with the numbers and was upfront, no BS, and also knew what he was doing. And since this is my biggest purchase I wanted to make sure I was truly ready and they even suggested we go have some breakfast at Peggs and think about it. Thats when I felt better because I know they believed in their product because they wouldve tried some BS like others. So I came back and bought a new car yes people a brand new 2020 Santa Fe with only 22 miles!!! Look at God!! Thank you guys for making my dream come true. And while I was waiting for paperwork, we watch the 49ners and Bret Riggs the general sales manager came over and made us feel welcomed and reassured. Again thank you guys so much for a great experience and for making this the best way to start the year!!

Ja
Review №48

Everything was done as promised, with professionalism and in a timely manner.

do
Review №49

Always a pleasure working with Carson City Hyundai - Service was great and finished on time. Bought a car recently from them and had no issues - a wonderful experience. The sales staff is very helpful, and so is the financing department. Carson City Hyundai has worked for my family and I.

ro
Review №50

I saw what I wanted on their website. Called and made an appointment for that afternoon. Went down there drove the car, and drove off the lot just a few short hours later in my brand new 2020 Hyundai Kona. Its everything I wanted. I was treated with respect and kindness. They were also respectful of my time and gave me a great deal. I love my new car! Thank you JT and Bo for helping me with my dream car on my birthday!

vl
Review №51

Customer service based on mask if you wear one or not ... very rude service department...

Da
Review №52

Did a majority of the work through email and phone calls with Frankie and Brent so when I finally got to the dealership it was an in a out process. Beau in finance made sure he explained all the numbers one last time so we were 100% clear on everything. Noah thoroughly went through the car with us and explained everything we had a question on and even pointed out things we didnt know the car came with. They went above and beyond for us and we left happy with our 2020 Tucson Sel.

Fe
Review №53

I just moved to the Valley and had an fairly major and complicated issue with my Hunydai Sonata Hybrid. Chuck in service went above and beyond and the service department not only diagnosed the right problem but fixed it in record time.These guys are awesome! Patient and understanding and professional. They have me as a customer for life and when I need a new 4x4 this is the first place I’ll go. Even got me a loaner from Enterprise located on their lot! Amazing experience! 👏🏻👏🏻👏🏻❤️🇺🇸

Me
Review №54

Great service center, polite staff

Ka
Review №55

Carson City Hyundai service team is exceptional - always thorough, friendly and customer focused! I drive from South Reno because the service is that good.

Iv
Review №56

Nice group of guys, easy to work with and informative. Had a great experience with the maintenance and sales team!

Ed
Review №57

My wife and I both want give you all at Carson city Hyundai shout out for a job well done. We had some warranty work done and the young man that came out and delivered a loaner could not have been nicer. Then in brought car back same day later that after noon is a totaly clean car. You guys are the best.

D.
Review №58

Typical sleazy car dealership. The salesman was a joke, and Brett the sales manager would probably have a successful career at the circus due to being a complete clown. Talk about an inferiority complex with something to prove. People like Brett are what give car salesmen a bad reputation. Save yourself the clown show and buy private party.

Li
Review №59

Do not take your Hyundai to this dealership for recalls or repairs!!! My engine seized near Fallon, Nevada, so I had it towed to Carson Hyundai. The engine was covered under warranty, so they replaced it. Suddenly I had ruined lower control arms and passenger sway bar end link, that would cost over $1000 to replace. There were no issues with these suspension parts prior to the engine issues so we knew something was fishy. We declined to have them replaced, and opted to have a local mechanic look it over, and they assured us we could pick up the car and drive it home safely. We went to pick up the car (4 hours away from home) and it was knocking so bad that we had to leave it there. They said they would look into it. That type of wear does not happen overnight! When I talked to the service manager, Dan Napoleon, (Owners nephew) he told me that it was the suspension parts, that they were just worn out, and the mechanic didnt have to touch the suspension parts when they replaced the engine (lie). I told him there was no way and that I would not be having them touch the car anymore. He was very defensive and rude. He told me he closed out the repair and I needed to get it off of their lot or I would have to pay storage fees. Having the car so far away and working full time, it was difficult to get to the dealership to check, so after incurring $160 in storage fees, plus the gas and time the first time making an 8 hour round trip, we had it towed back home. Turns out they did disturb the suspension, they took the subframe out, put in new cotter pins, and they didnt tighten the parts back up properly, or do an alignment, so I had to pay another $145 to have this done. I called the service department several times and left messages, never got a call back. I paid over $400 for their mistake and was ignored because they couldnt get any more money out of me. DO NOT TAKE YOUR CAR HERE FOR REPAIRS! Lithia Hyundai of Reno is amazing, I should have had it towed there instead.

JT
Review №60

Scheduling easy. Welcome warm. Communication clear. Work thorough. Vehicle clean. Perfect.

Sp
Review №61

It was a pleasure doing business with them! Very straightforward with no hassle. I would recommend for a purchase of a new or used vehicle to a friend.

Gr
Review №62

Had a terrible experience here. Car was brought in for warranty service but when it was delivered, all of my items had been stolen out of the car. The service manager instead of conducting an investigation, said that none of my items were never in the car. Because of this, corporate was unwilling to help me further.Instead of helping me through this, they have decided to end the investigation all together. The value of items was not significant, so Im not sure why someone would lie about something of such small value. (We actually have the receipts for everything too) Im not accusing them of actually stealing my items, but instead unwilling to help resolve the case in the event it could have been the tow truck company, a shady employee, or a homeless person that stumbled on the lot.Ive never had this kind of customer experience in my life when buying a brand new car, and I feel let down by Hyundai. Please reconsider servicing your car here.

Fr
Review №63

General Manager and Sales Manager seemed to think they were doing me a favor by selling me a car. Arrogant, unprofessional, and they provided misleading information. Loved the car but couldnt bring myself to buy from them.

Ga
Review №64

Would give 0 stars if it was an option.I will never buy another Hyundai or any car from this dealer. Hyundai has been a pain to deal with and this dealership has just made my experience that much worse. When your car breaks down and the roadside assistance that they offer is going to leave you stranded on the side of the freeway was just the beginning. After that dealing with this dealership has been my worst experience with a dealership yet.When your car is under 6 months old and has less than 7000 miles on it and brakes down I would expect phenomenal service, but instead get treated like it’s your fault you bought a car that has problems.

Gr
Review №65

We purchased a 2019 Hyundai Santa Fe. The sales staff was outstanding. Relaxed environment. Personable and understanding salesman. I highly recommend this dealership!

Sh
Review №66

Communication is lacking so much from the service department, it’s the worst I’ve ever encountered. If you’re looking to buy a vehicle this was a good place to do so but I’ve since been very let down by their service department and will now be taking my two Hyundai’s into Reno for service.

M
Review №67

If I was allowed to vote zero or negative, I would.Do not get any major repairs done here!My daughters engine developed a knock in it, of which she was told the engine needed to be replaced. $6000 and 4 weeks later, she got her car back with a supposedly rebuilt engine installed.Fast forward 10 months, and the same thing happens. Engine develops a knock and upon inspection, it is determined that the engine needs to be replaced. Took it back to Carson City Hyundai and they informed us that they could do nothing about it since the supposedly changed ownership and the engine installed was provided by a third party. Contacting Hyundai customer relations yielded nothing but a rude customer service representative. It is very apparent that Hyundai and their dealers do not stand behind their cars or their service.Highly recommend avoiding purchasing a Hyundai or getting your car serviced there unless you purchase a good extended warranty as well. You will more than likely be disappointed in your purchase.

Ja
Review №68

Had a deal with these folks. There was a clerical error that nobody saw.When I went in to fix the error or find out how to fix it, 3 cars blocked me in after the Manager accused me of fraud. Mind you, I had been back to the dealer 3 times, and was in regular contact with the salesperson.The Manager was going to leave me stranded there with no car, and without my down payment, saying I was hostile... Which I was not, I simply stated facts, and was understandably frustrated by the situation, even admitting that I had not caught the error myself.These guys will let you drive off thinking you have a deal... When you dont actually have a deal. Beware.Edit: Also, its quite interesting that I got a better deal at another, bigger dealer, on a better car, with less down, lower rate, etc. Here I was thinking initially that these folks were trying to help me out... When they were actually trying to take advantage of me.Dont be fooled by the Hyundai logos, location on auto row and such like I was... This is just another fly by night, shady operation akin to the If you have a job, we can get you a car! Dealerships dotting the area.

St
Review №69

Not the service I expected to experience. I am a new Genesis/ Hyundai owner and I am not sure Id return to this dealership. I presented a coupon for my oil change, one I got home I realized that it wasnt applied. It took over an hour and a half for a oil change.

An
Review №70

Great service, great staff and so helpful. I appreciate Nick the service writer who had a great customer service! The lounge was comfortable and had great snacks while waiting on your vehicle!Overall they were fast friendly and displayed great care! Very pleased 👏🏽👏🏽👏🏽👏🏽Sincerely,Angela Wood

Ad
Review №71

Great experience buying a car. It was made quick and easy for me. The staff is very friendly. Id definitely recommend this dealership if youre planning to buy a Hyundai car. The dealership overall is way better than any other dealership in Reno. Go head with them!!

Ec
Review №72

They took all the safety precautions when I was at the appointment. Friendly team members and the service was quick.

Do
Review №73

Its a great place to buy a car new/used definitely buyig our next car from them. they are fair and lower then kelly blue book by about 3k..

Jo
Review №74

What a wonderful experience, bought my truck here and I have never worked with more honest people. From Rich in Service and Brent, they have exceeded all of my expectations. Before buying any vehicle give these guys a chance. I will never go anywhere else, I have been telling everyone.

Je
Review №75

One of our chains had broken so we needed a place to take them off. The dealership was the closest, well-lit place we saw so we pulled in. Shortly after we got the first tire’s chains off two men walked out of the office and asked if we needed help. We were relieved as we were having a hard time with the second set. We said, “yes please! That would be great”! The man replied, “well if you would just move your car to anywhere else but here that would be great. We have customers who need to come in and out of our lot and your van is in the way”. Again I repeat: it was snowing—there was no one in the lot. We were two women with two children in the car. We parked close to the front of the lobby (near the light) and there was plenty of room for the invisible customers to get around us. We thanked the men for being so helpful and went to O’Riley auto shop which allowed us to use their light. It is so disheartening when people treat others like they’re garbage. Find another place to buy your vehicle this place doesn’t deserve your money.

ac
Review №76

They stole from me. I took my car there for repairs after an accident and I had left 2 necklaces that I bought for my little sister. After getting my car back, the necklaces magically disappeared. What A holes. Dont leave any thing valuable in ur car or trust these criminals

Sa
Review №77

Excellent service completed quickly with the added pleasure of driving anew Tuson SUV.

Sh
Review №78

Service was awesome, staff was super helpful and we left with a 2020 Elantra.

Ca
Review №79

Eddie at Carson City Hyundai was amazing. I hate buying cars because it normally takes a full day. This was the easiest transaction that Iv ever had, literally!!!! Also LOVE my Palisade !!!!

se
Review №80

As usual, a great experience servicing my car here!

Li
Review №81

Everything was done expertly. I was well taken care of.Russ Campbell

Sh
Review №82

Just took my 2018 in for its second service and had a vastly different experience than the first time.Staff went above and beyond to get everything handled in a timely manner and were friendly and attentive during my 1.5 hour visit. Minimal upsell efforts were made and the one that I approved had the need demonstrated at the time of the recommendation.

La
Review №83

Beware of spot delivery scam!! They will push your loan through and say all is well and then let you take the car only to say your loan isnt approved and raise your interest and car payment. Turned what I thought was a great experience into the worst car experience ever. Definitely dont recommend this shady company.

St
Review №84

We had such an amazing Experience. Eddie and Cameron were amazing they turned what could have been into a Financial disaster into something we could afford and do. Thank you Hyundai and the the whole staff for everything specially for making us feel part of the Hyundai family.

je
Review №85

My car is running much smoother and I am getting better gas mileage. Took it in for an oil change before a long trip to Mexico and the guys made sure everything was in working order. They were so helpful and super sweet. Will Chabino helped me by making sure I understood what needed to be repaired before my trip and Dan Cannoy was the mechanic who serviced my car. I really appreciate all that they do there. I am a very picky customer and high maintenance. The courtesy driver was also very patient with me when I needed to take a bunch of stuff all 3 times he had to drive me around. I do not ever take my car anywhere else. I know my car is in good hands when I go in!

Ja
Review №86

Once again I was able to have an appointment at the time I needed. Richard took care of me by phone. I dropped the car before open hours and it was serviced when I came back. Hat service!Thanks Richard.

Bo
Review №87

Carson City Hyundai goes the extra mile for their customers.

Ro
Review №88

Kind and informative staff. Helpful and good deals. Doesnt look like much but they are renovating under new ownership

ro
Review №89

I came to them(carson city Hyundia) because my blower for my heater and air conditioner was not working. The team here showed to be not only professional but very honest. In days where honesty is hard to find I can truly say the service department is very true to their word. Thank you for that.Robert Hopkins

Ka
Review №90

Staff has always been friendly and helpful explaining the service and answering all questions thoroughly.

Es
Review №91

Worst car dealer in northern Nevada. They only have their best interest in mind. Dont bother wasting your time with them. They dont like working with you and their staff is highly unprofessional.

JA
Review №92

FRIENDLY COURTEOUS gOOD jOB

Em
Review №93

Bought a vehicle from Sean and he was excellent! Great experience with this dealership

Sh
Review №94

Had a Good Experience.And Informative.

Ra
Review №95

I drive 50 extra miles because of the high quality of the service. Extremely satisfied.

C
Review №96

The people are great, they get the best deal and financing they can. Loved buying a car from them!!

Br
Review №97

Got a fantastic car from them but my experience with this was horrendous.They were friendly, dont get me wrong, but only addressed my husband. The car we were shopping for was for me. The entire time we were looking at the car, I was put off and ignored. When we actually bought MY car, which we had mention numerous times, they offered my husband the keys and asked if he would be driving, again ignoring my presence. The whole shopping experience felt so sexist. If it wasnt the car I was looking for with a great price, we would have taken our business elsewhere.

Me
Review №98

Great staff and great selection! Be sure to ask for Cloyd Forman. Super friendly and professional and he knew exactly what we were looking for. We got a great deal!!

Bo
Review №99

Fantastic service on my older Hyundai. Great buying experience on my new one.

Ar
Review №100

Good job at a good price, thank you Carson City Hyundai...

Information
16 Photos
100 Comments
4 Rating
  • Address:3659 S Carson St, Carson City, NV 89701, United States
  • Site:https://carsoncityhyundai.com/
  • Phone:+1 775-301-4600
Categories
  • Hyundai dealer
  • Auto repair shop
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Mechanic
  • Motor vehicle dealer
  • Repair service
  • Used car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:10AM–5PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
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