Made the appointment on line . They had a battery that fit. Told us how long it would take. Was ready when we came back and used the coupon we received for using on line. What better service could a customer want.

Best deals on new replacement batteries.

I went in on Saturday May 5 AM. Both clerks acted like they would just as soon spit in my face as help. I ended up not buying the batteries because of the clerks attitude. I said I was sorry and he said, I dont care. That explains it.

Not a single employee had a state required mask on when I entered the store to pick up my order. Irresponsible

The battery was dead in my car remote he changed it with a new battery and now it works fine to replace the remote is 500 dollars.

Great service! Ordered product online and got an email within a few minuets that my order was ready for pickup. I recommend them.

He gave me 10% discount. A lesson on battery clamps and how to protect them. Installed my battery. And he was really nice.

Clean place know their products well. Friendly

I have previously used this store to get my boyfriends phone screen replaced on two separate occasions. Shipping for the new screen took no longer than two days. I dropped the phone off & picked it up fixed within a couple hours. It was easy & the staff was great.However. The front of my phone screen cracked 4 weeks ago on a Thursday. I called the same day to see if they could fix it. The screen came in 8 days later on a Friday. I dropped my phone off & came back 2 hours later as they had suggested. Not only was my phone unfixed, the tech had made it worse by also shattering the back screen. He was very nice & sincere in his apology & said he would order me a new one at no cost to me, and replace both screens when the back came in. That parts took another entire week to come in. I dropped my phone off again, this is now 15 days after my phone had originally been cracked. When I returned to pick it up, the tech showed me the back & front screen that was sent to them for my phone & BOTH pieces were not meant for my phone. The front screen piece, that had now been sitting in their shop for two weeks, was not even the right one and nobody even noticed. The new back screen that he ordered to replace since he broke mine was also incorrect. This was 8 days ago. I asked if it would take another week to get parts in and was told no. I called early this week to check on shipping & just as I had expected, he said they would not be here until Friday. I told him that was fine, but to please call me as soon as they come in, or to let me know if they didnt show up.. Today is Saturday and I have yet to receive a phone call.4 weeks now I have been waiting to get my phone fixed. I have no issues with the staffing there as they are always pleasant & sincere but WHY is it so hard to order the correct equipment needed & WHY do I have to call every single day to get an answer? If you say you are going to call me, then DO IT. Provide the right kind of customer service! I have been more than understanding but I am extremely irritated at this point.

Great service at a price half of Best Buy.

Changed batterys quick

Just great they had what I was looking for. Friendly staff, in and out with ease

Laxidazical and aloof these people dont know their stuff get a training day or twelve to really help customers

Good and timely service.

Quick service. Knowledgeable staff. Great selection of batteries and bulbs you may not find at other places.

These guys are chill. I would compare them to the les Schwab of batteries. Sure, you can get a cheap one, but these guys honor their warranties and will always help when something goes awry. They wont answer the phone if theyve got someone in the store they are helping though -which is nice if your the guy in the store, and I guess that sucks for the guy on the phone. Ive been both though and honestly I think its a great way to do it.

Almost always have what I need for a reasonable price

Polite, professional, knowledgeable and they give you good advice. Prices are good and products come with a warranty. A+

Knowledgeable people

Owner call me and apologized for the mistaken situation. He had a new employee and that person didnt realize we had a commercial account.

The crew at Batteries Plus is top notch! I have always had a good experience here. If what you need is not in stock they will get it for you in a very timely fashion.

Its a battery store. The prices are probably a bit higher than you could order online but having knowledgeable staff help find different options for batteries is very helpful. They also have an interesting assortment of light bulbs. Right across from the mall on Carson Street in Carson City.

The overwhelming reason is the policy to accept and hold for recycle all types of dead bulbs and batteries free of charge.

Great place to shop. Open today, no lines.

Staff efficient & knowledgeable

A great store. Friendly/helpful staff.

Always helpful and friendly and well stocked..love this place.

Excellent service, great prices and products, courteous, honest and solid performance to change out 4x6 volt batteries for my motor home. Tom did a great job replacing the batteries (64 lbs each).Everyone at the store went above and beyond to get us fixed and back on the road to the NW. If you needBatteries, I recommend you call Batteries Plus in Carson City where customer service comes first.Thank you Batteries Plus!Bill Hale

What i needed was avail when i wanted it .. Right there at the counter.. no ifs, ands, or buts about it. Now if only the people doing the roads would be as conscience

This store is right on South Carson boulevard, US 395, west side of the street. Im not sure if its a national chain or not. But they have all kinds of batteries, theyre also into LED lights. The salespeople are usually prepared with advice and suggestions. Its usually not too crowded so youre able to get in and out fairly rapidly. You can buy from large RV batteries down to small little batteries for led devices. they come with my recommendation.

Fast friendly service I got a new battery for my car, thanks!

Very nice people good customer service

.50/50 on this one. First time there the staff was helpful knoweldgable and it went smooth. Second time forget it different employees couldnt even find a batgery for the camera i had in my hand.

I recently tried to use the website to purchase a car battery. Due to the websites technical issues, I was unable to complete the transaction... or so I thought.Unable to purchase online, we stopped at another store and found the same product for about the same price, so we purchased. I later found that the transaction DID go through... and was charged. I immediately called and they were good about the refund. Something needs to be looked into with the website.

Totally safe buying experience.

We brought an iPhone in to get the battery replaced. While replacing, they broke the screen and they replaced the screen as well. This led to the home button not working. They fixed this after claiming the phone was already broken when we brought it in.We had to make many trips to get the phone fixed, but finally received it in working order with the wrong color screen.4 months later the screen was falling off. We took it in to Apple as we had learned our lesson with Batteries plus, and they told us the screen was coming off because it was a third party screen.All in all this was a huge waste of time and money. If you are looking for a battery or bulb to install yourself this place is probably fine. Do not trust them to work on your phone.

If you need a battery for the keyless fob for your car......do NOT go to Batteries Plus!! I had my battery replaced for about 6 bucks....within 3 weeks my dash display was telling me the battery was nearly dead. I went back to Batteries Plus....was told the battery in the fob is not guaranteed....but they would sell me another for only 3 bucks. The replacement lasted 4 weeks. I went to Walmart and bought a 4 pack of Energizer batteries for about 9 bucks.....been 5 weeks...still OK. Then only thing I can think of they bought really CHEAP batteries that are old and will not last. Do NOT buy your batteries here......better off to go to Walmart....cheaper & last longer!!

Unfortunately I feel as though a negative review is my only recourse to a store who could not even provide me with low level customer service, let alone high level.Took my phone in for a battery replacement at 1130AM (schedule appointment online), they had no idea I had an appointment. Was told the battery would be installed in 30 min. Went back 2 hours later, was told they had cracked my screen when they replaced the battery and they needed 30 minutes to fix the screen (this was 130PM. Called them at 430PM and they told me it still was not fixed. They have now had my phone for 5 hours. Still not fixed. When I called the guy was a jerk and had a major attitude. Told them I just want my phone back in the same condition I gave it to them. You would have thought I asked for something unreasonable.

On Line order very easy. Service was great they installed battery right away.Price was competitive . Whats not to like...

Great people. Recycling at its best. Good prices.

Needed 5 smoke alarm batteries didnt have in stock but ordered them . Sales man was very courteous and efficient

So easy to use the website to order and pay which makes pick up so easy.

Although I have been to this store and doing business here for years, past experiences have been good, fast and pleasant, but...This time I needed to replace some phone batteries, walked in and noticed the layout was changed and wanted to look around, a big guy with a black beard came out and said something about helping us. I mentioned the changes to the store and said sorry I wasnt ignoring just wanted to look around.At the counter, my girlfriend and I both noted his attitude was very intense and abrasive (as if I had directly and intentionally insulted him), in the same manner he asked what I wanted? To which I replied batteries as I looked at him glaring at me and pulled the battery out of my phone...I asked how much they were, and he replied $21 something (each).It was not until I told him that I wanted 3 of them that his attitude and demeanor started to tone down.If I had all day to waste, I was tempted to tell him Id get my batteries somewhere else, and if I had to go to the next town, rather than being treated like a teenaged punk or criminal by a thug that has no patience for business!Before we left my girlfriend asked what his name was, he stated Brian.

Great products from excellent brands; very helpful staff.

They fixed my watch, needed a new battery, works great.

Great price, good service convenient online buying

Staff was good, service good but also I was the only one there. Not happy with the battery. I bought this one because I need one that is holding a minimum 12 volts and mine was only 11.6. Got home and the new battery was 11.4 volts. So now I’m charging it, hoping I won’t need to return it. Battery is supposed to be fully charged when I purchased it. Frustrating as I don’t have time to dick around charging this battery and hope it works.

Can always find the battery Im looking for. Great store.!!!

Ordered a battery on line, got a 10% discount, and I got an email that it was ready to be picked up in less than five minutes.

Efficient, friendly service. Very helpful.

Youre better off buying your batteries at an airport

I like the guys...they know their stuff and dont try to sell me anything I dont need

Employees not wearing mask during Covid 19 no precautions, employees did not seem to care if you liked it or not.

Had what I wanted

I cant tell if they went out of business since they never answer the phone. I hope not since they replaced my key fob battery so inexpensively.

Duracell battery made in Vietnam. No prior experience with the quality of this battery.

Not as friendly as I expected. Acted like they didnt want our business at all

Called Tuesday for iPhone screen replacement. Was told they had to order and would be in Weds after 4 pm and would take 1 hour. Told them that Id come in Thurs or Fri. Went in Thurs at 3 pm and was told would take 2 hours. Next was told that they were out of my screen because they were putting it on another phone. No apologies or discussion about how to make this right. Two guys acted like this was all my fault. Was an hour when you called but we are busy now. You must not have left your name. Very rarely have seen this level of lack of customer service.

Very good staff. Excellent inventory.

You can usually find hard to find item.

As I was walking in, a man was walking out cussing the employee (whomever he was)...The staff seemed cranky upon arrival, but once I was able to get the guy helping me to open up, he was a real nice guy.

Awesome service will go back

After visiting 3 other businesses for much needed iphone repairs, the Staff at “Batteries Plus Bulbs” excelled on friendly knowledgeable service with their thorough examination to details beforehand, that saved me from unknowingly overpaying on unnecessary costly repairs.Reliable and Highly Recommendable!

Just a little more expensive but they have just about everything if it lights. You can get automotive batteries here as well

They were very helpful to me

Great.

Very helpful guys. Recommend picking their brains

Had excellent service today with this store

Had my phone fixed, very happy.

They are professional and knowledgeable

These guys go the extra mile always! Love this place!

They went out of there way to make a custom battery with and attached cors and plug

They had the small batteries I needed. This is my go-to place for batteries.

Ok service, easy to find.

They are always very helpful and patient.

Great customer service

Helpful people work there

Professional Services

Staff is not really all that helpful. They literally googled the battery I was looking for to find it. But they did have it so there is that.

I made an on-line appointment to have my S6 battery replaced. Since I live about 45 miles from the store, I left early enough to arrive on time. 15 minutes prior to my appointment, the store called to tell me they didnt have a Samsung technician on Saturday. I really wish they had called before I made a 90 mile round trip for nothing.

They are the best.

Great service

Great Service!!!

Great service

Advice is so-so

Bruce

Friendly Staff

They have what you need.

Awesome

Lifetime