Gene reconditioned our hybrid battery and replaced a cylinder head gasket. Gene warrants all his work. The price we paid was at least half the price of what we received in written quotes from two credible companies in the area. Gene is a very nice person and a true professional. I trust Gene. I will take my cars to him for all future auto repair needs.
Gene was a very professional and responsive mechanic. I got a hybrid battery put in my sons 2008 Honda civic. This is not a cheap fix and I had him do a full inspection before I decided to replace the battery. Gene gave me an honest inspection and after reviewing it I decided to go ahead and get the battery. He was good with his word and gave me the best price anywhere in town. I will recommend him to anybody that has a hybrid. Thx Gene The car drives amazing
Sierra Nevada Hybrid has amazing customer service. They replaced my Prius battery for 1/4 the cost that the dealership was going to charge me. Then a few months later I thought I was having an issue, and they came to my house in Reno to check the battery. The battery was fine and they did not even charge me for the trip. Thank you!
They did everything they said they would do and nothing more.
We are very satisfied with services from Sierra Nevada Hybrid! The mobile service was very affordable and so convenient. Our 2005 Toyota Prius hybrid battery needed to be replaced and since we spent $3000 to replace the ECU and auxilary battery six years ago, we were hesitant to pay the dealership another three to four thousand for a hybrid battery replacement for an aging car that is worth far less than that. We were thrilled to find that Sierra Nevada Hybrid could install a reconditioned battery for around $1000 including the diagnostic services to make sure that the battery actually needed replacement. The mechanic was knowledgable, professional and arrived on time. I highly recommend!
My 2008 hybrid car, which I own for years, broke down 250 miles away from my home. The first repair shop, after careful exam, concluded the transmission was bad, suggested we send the car to the dealer to fix it because only dealer knows the hybrid car best, So we did, ... then along with the detail explanation the dealer concluded the whole engine need to replaced and it is a $6800 job. For the very first time I regretted that I bought a hybrid. Then I spent some time, went on line, made a few phone calls to find Gene, the owner of Sierra Nevada Hybrid. I made a proud decision to ask Gene for a second opinion about replacing the engine.Well guess what ? Within a short period of time Gene found out the problem and fix my car completely, it has nothing to do with the engine or transmission, both the engine and transmission are perfectly fine.One more thing I would like to mention: The exam fee in Sierra Nevada Hybrid is the lowest among the three in my case.This is my true personal experience.Carl Hsieh(Cupertino, CA)