Ive had repairs at this shop a couple of times. Im a return customer. The reason Ive returned is they do things right the first time. My vehicles come back looking like new. You wont go wrong coming here for repairs.
Excellent info on our vehicle as it was being fixed. They were great with keeping us in the loop and great work.
VCM Collision Center, specifically Bob Morealis and the repair team did a fantastic job repairing the left side of my Ford Transit Van. The repair quality is equal to that of the vehicle when new. In fact, the original right side now looks out of place when compared to the perfection of the left. VCM put in the extra effort to work around an up fit that was inside the van, going so far as to install new sound dampening material on the exterior panels, replacing what had to be removed for the repair. Thanks VCM!
I had VCM repair my car after an accident and I couldnt have asked for more. They walked me through the whole process, answered all my questions and i got my car back faster then expected. 10 out of 10 would recommend.
Awesome work. Flawless!
Great job on the body and fully dealing with the insuranve companys low ball quote.
I was very impressed with the customer service at VCM. The door on my Ford F350 was replaced and the paint matches perfectly. Not only was my truck repaired by the estimated due date, it was washed and the tires were cleaned as well.I would definitely recommend VCM!
Horrible service. Completion date was pushed back four times and they only called me once. I had to call every time to get any kind of update from them and when I did I was told they “would rather have totaled my truck than have to wait for parts”. Then when I finally got my truck back almost 3 months later the alignment was not done right but I didn’t even take it back to them because of how poor a job they did. Definitely would never go back to them again ever
My truck looks great. They were friendly, very helpful. I would highly recommend them. They care about their customers.
Bob Morales and his team did such an amazing job on my Tundra. It looks absolutely brand new. They did such a thorough job and handled all of the BS with my insurance. I am so happy I shopped around and gave them a chance to earn my business. Thank you VCM!
The staff was professional, efficient and caring. I am blown away with the service and attention to detail. They worked on my car a year ago (I was rear ended). They did a LOT of work, including installing a new trunk lock. It broke, not their fault, it came from the dealer. But they made it good; installed a new one graciously and even washed my car and installed a new battery in my remote. I am sold, I will refer them in the future and they are my go to body work professionals.
Used them a few times. They have always treated me great and do an awesome job
A+, this place came highly recommended to me and I can see why. These guys really go the extra mile and do top notch work. Hats off to Bob for putting in a lot of extra work to make sure I got the service I needed. Hats off to the real painter for a top notch job.
I was hit by someone(super annoying experience), and the persons insurance company wanted me to take my car here because they work with eachother-and Im SO glad they did! Everyone who works here were friendly and knowledgeable, and went out of their way to make sure this experience was as fast and pleasant as possible. They kept me updated on status, even at Christmas time, and they were very efficient. I did have to bring my car back for something completely out of their control, but they were extremely apologetic, put me in a rental at their expense and got my car back to me stat! I highly recommend this place! Bob was exceptionally professional!
This place was awesome, very efficient with my vehicle and up front about timing and estimates. The staff was really cool. Probably the best experience I’ve had with car maintenance overall. Would highly recommend this place.
Hands down the best collision/repair shop. The entire team went out of their way to make sure my expectations were met. Being a professional mobile auto detailer, slight imperfections within paint, clear coat, body work, etc stand out to me easily. After closely looking over their repairs top to bottom, I am beyond happy. I have found no mistakes, very clean repair! They use new factory replacement parts, and take their time to make sure its fixed correctly. Will highly reccomend to anyone and is my shop of choice for future reference. Their entire staff crew is organized, professional, and very friendly!
Absolutely amazing service. Has your back, handles everything. Will never take my repairs elsewhere again.
Thorough, Professional and Fast. Car looks brand new. Would highly recommend.
Very knowledgable staff that went out of their way to answer all my questions and concerns...thank you for such great customer service!
In the past I have had excellent customer service here and was pleasantly satisfied with USAA’s recommendation for VCM to do repairs on our vehicle.The first time we had about a $6500 bill for damages and the second time we paid between $3000 and $4000 to replace the entire engine.Recently we have started having issues with the car leaking oil, overheating etc. Of course I called VCM because a trusted mechanic is hard to find!The man that answered my call, I had never dealt with before or heard of. (I was so angry when I got off the phone I couldn’t even remember his name. Bill? Maybe...not sure)He told me since the repairs in the past weren’t anything to do with what’s wrong now and the length of time being over a year I’d be better off to go to a smaller shop! I explained I just needed it looked at and was told they’re very busy with body shop work.Well I’ve explained to Frank before that I didn’t want anyone else working on my car because it’s hard to find someone honest. Now my family of 5 with 1 car is about to have no running cars.I will also make USAA aware that I was advised to go somewhere else. USAA shouldn’t be recommending VCM for a reputable shop if they’re not even able to do work.
Best place to take your do get the job done right
Great people.
Didn’t paint spots that were damaged didn’t fix the trim properly and didn’t buff the paint with all the bubbles in it
Very nice guys, unfortunately foriegn cars take a long time.
Quick and Excellent Work....Excellent Customer Service ...Would absolutely recommend
Great guys, very helpful
Fast quality work. Cant tell the deference.