user
Fix Fonez Fast Carrollton
1933 Frankford Rd E #175, Carrollton, TX 75007, United States
Appearance
Fix Fonez Fast Carrollton
Comments
G
Review №1

This is the perfect shop for your phone needs. They carry all the essentials and can usually repair a cracked screen within 10 minutes depending if that screen is in stock. Ive been here a handful of times and am always greeted with wonderful customer service and pleasant conversation. Highly recommended!

Ed
Review №2

HIGHLY RECOMMENDED!! He was able to replace my LCD screen that went out in less than an 45 minutes. Phone is working perfect! I am able to make my flight tomorrow morning with now peace of mind that my phone is back to working again. Price was very affordable and he was very professional.

Br
Review №3

Always great fast service. Have been coming here for years, mostly screen replacements. Always fast repairs and easy to get in for service. Staff is knowledgeable and outdoes the “geniuses” every time.

Co
Review №4

The employee was great and has great customer service and I didn’t have to wait along time I would recommend this place if you crack your phone screen or anything he will fix it in no time

Ed
Review №5

Yasser was great. Fixed my Iphone in 15 minutes. I thought the phone could not be repaired. Made my day.

Ni
Review №6

Great service. Fast service. Would highly recommend if you need your phone fixed fast.

Ju
Review №7

#FixFonezFast great service at a great competitive price while I waited. I then turned around and broke the screen that same night and the owner was very nice offering me a good discount way cheaper then the cost of a new phone. Plus I have to many accessories for this phone. Give them a try I am so glad I did and I will use them again.

sh
Review №8

Took tweezers and poked at my OnePlus 7 Pros empty volume button until it started working again. 10/10.But seriously, great service and he took the time out of his day to do one of the strangest requests when another store quotes me $40 just as a diagnostics because they dont service these devices.Shop is clean and well kept.

Kr
Review №9

My daughter cracked her phone screen badly twice in two weeks. We werent too happy worth the first place that replaced the screen so we tried Fix Fonez Fast for the second replacement. It was $50 cheaper and done in just a few hours. Great service and prices.

Be
Review №10

It dis take awhile but omg that guy is amazing. Price is right and close to my house. Thanks for the great service 😁

MA
Review №11

Great service along with great prices makes it my go to store for cell repairs. Thanks guys

Sa
Review №12

I give this place the 5 stars comfortably as it is my 3rd time to need their service. very friendly, very profesional, very affordable service by far.i recommend them !!!!!

Ji
Review №13

I have used Fix Fonez fast numerous times and the results were more than I expected. Either my phone, laptop or tablet was fixed in a very timely basis and and the charges met my expectations. I would highly recommend Fix Fonez Fast for you computer, phone or tablet needs.

Ye
Review №14

I was impressed with the integrity of this place. I took my daughters iPad to possibly get repaired. The gentlemen was very polite and agreed to take a look at it. Unfortunately it is not fixable without almost costing me more than a new one. He didn’t charge me and recommended we can try to get my data but couldn’t guarantee it. Honesty, wow goes a long way! Thank you for trying, it’s great to see someone not take advantage of others and provide great service!

Pe
Review №15

Have fixed broken iPad mini screen (3 times!), broken Dell laptop outer case, and replace iPhone battery. Great service, never a problem, very reasonable prices. No hesitation using this shop again for future needs. Fast, friendly, and reputable.

Yo
Review №16

This is my number one guy he helped my wife transfer her info from her old phone to new one, his awesome I totally recommend it he knows what his doing Thanks

An
Review №17

This is my number 1 cellphone repair this guy been fix my computers, cellphones for few now this time brought my iPhone XS Max that was acting weird was turning on/off she opened up and Called me to explain it so she fix it and now my phone is working perfectly fine totally recommend this guy they’re awesome thank so much.

Ke
Review №18

My phone had some serious water damage, and I didn’t think it was fixable. However, here I am writing this review on my phone. I appreciate the honesty, and willingness to go above and beyond from this place. The customer service, and results are a bonus too. Will definitely come here for my phone issues. Thanks again!

Ch
Review №19

Phones tablets whatever, gets the job done!

Ja
Review №20

This place is my number 1 he been fixing my phones for few now and so professional and prices are really affordable he just fixed my Motorola and looks like new totally recommend you to bring your stuff here 😉

St
Review №21

Found out yesterday from Apple that our phone had a non Apple battery in it. Someone has glued, (permanently) a generic battery into our I phone 6 plus and it cannot be removed.The only place we have ever taken our phone is to this business 6 mos. ago to replace the SCREEN And LCD light. Appears they kept the Apple battery and gave us a generic battery that died . We’ve been told there are other Apple parts exchanged out. Check your phones! Do not LEAVE YOUR PHONE with this business! We’re sending letter to Better Business Bureau. Our phone is useless now.

Sh
Review №22

Hands down the best phone rrepair I had ever experienced. Yasser is the top technician you can ever imagine. He is very knowledgeable and detail oriented. He will do his very best to make sure the issue is resolved in most prompttiming possible.I would highly recommend Fix Fine Fast to every and all consumer who may have trouble with their device of any kind.

C.
Review №23

Hands down, this man has gained a long time customer. Most honest, forward, and trust worthy individual I have EVER met. To him, it isnt about the money. To him, its about getting your phone fixed the most money saving way possible, even if it means he losses out. If you want your phone fixed right. If you want a place you can trust. If you want quality service and craftmanship. This is the place to go. Hands down!!!

Sh
Review №24

I have been coming to Fix Fonez Fast for a couple years now with MANY repairs. Almost every time I have been In a hurry and every time they have completed my screen repairs within 20-30 min. (One time we were even on the way to the airport and my daughter cracked her screen, I decided to run over to see how fast they could fix it and he he took it and fixed it in less than 15min).I love this place, when I started coming here they were the best price in town, I bet they still are, however even if they were not the cost has always been well worth the excellent service that they provide!

Dy
Review №25

Took my iPhone XR to have the screen fixed. It had cracked pretty bad but Fix Fonez Fast had it repaired and out the door in 20 minutes. They even threw in a tempered glass screen cover for $10! I highly recommend them.

Er
Review №26

I brought my husband’s phone to have his battery replaced. Service was fast and pricing is amazing! I enjoyed my experience so much that I brought my phone in for repairs. I wouldn’t take my phone anywhere else and will not in the future. I HIGHLY recommend this place.

Sa
Review №27

Dont use this guy. He is not helpful to making things right. I was in here a few months ago to fix a cell phone screen. I picked it up and didnt do a good enough check on it, as soon as I left I noticed there was a bubble in the glass at top by the ear piece. I went back in 5 minutes later and the guy was trying to tell me it wasnt broken when I left 5 minutes ago. How am I going to cause a bubble in the glass in 5 min? He told me he could get another screen to repair, after 2 weeks of calls and him not getting a replacement screen in, I decided to dispute the charge. $100 for a still broken screen. Sending in my final paperwork to my credit card company this week, with documentation from another repair specialist on what happened and I will get my money back. If you want honesty or someone helpful, dont go here.

Tr
Review №28

Awesome place with the best prices. They work with their customers on a personal level so you feel confident that they are doing everything possible to satisfy you. Awesome owner too

sa
Review №29

Great service. Got my screen on my iPhone fixed there. They were fast and cheaper than other guys. I Highly recommend them!

Sa
Review №30

Super fast service. I dropped my phone off at 9:53 and my screen was changed and phone was waiting on me by 10:20. Friendly service as well I definitely recommend

Cl
Review №31

Great service ..great dude to deal with..highly recommend !!!

Jo
Review №32

Why do people even use these services, with so many of these phones in circulation and great apps are out there with people trying to get rid of them. The best part is there are so many phones out there that it makes them be competitive with there asking price. Use these apps people, dont give your money to these people who are just taking advantage of you. now what Im saying is for older tech not newer tech the pricing there is understandable, DONT GET SCAMMED PEOPLE ON OLDER TECH JUST REPLACE IT YOUR SELF USING SOCIAL APPS FOR MORE THAN HALF THE PRICE THESE PEOPLE CHARGE

Jo
Review №33

Terrific people and service!

Ma
Review №34

I have come to this location several times over the past few years and have generally enjoyed my experience. I enjoyed my experience so much that I gave them one of my old phones because I appreciated the service I received.However, my last experience with them was very poor. I have been using an iPhone 5s up until this past Christmas season when a friend gave me an iPhone 7. My iPhone 7 started to have minor problems with the lightning port connection. I would have to wiggle the charging cable a little bit to get it to connect correctly. Not that big of a deal, but I decided I wanted to fix it. So, I brought it to Fix Fonex and was told I needed a new port. Upon receiving my phone back I was told that the haptic feedback wasn’t working properly and that I would have to bring it back the next day to get it fully repaired. We scheduled an appointment time at 10 AM. After leaving I found out that many other vital functions on my phone we’re not working properly. Essentially, my phone was pretty useless as a communications device. I work for myself and rely on communicating with customers, so this was a big problem. I arrived at the their store the next day at 10 AM and was told that no one was there that could fix my phone. I needed to get my phone fixed as fast as possible so I asked for a refund so I can go somewhere else. I was refused the refund and was told that I need to bring back my phone later that day to do more repairs. This wasn’t possible for me due to work, and I eventually gave up on the refund and just took my phone to another repair location. The other location could not figure out what the problem was, so I took it to Apple. Apple spent about 45 minutes running various test to diagnose the problem. Apparently my new issues were caused by a lot of new problems from the repair and would cost around $200 to fix. So, I decided to just go back to my iPhone 5s for now.Had it not been for my previous experience with Fix Fonez, I would be giving them a one star review. I spoke with the owner several times throughout this process. He created a huge problem for me, but was not willing to take necessary efforts to fix that problem. Having problems come up is a part of life, but what I don’t appreciate was his lack of effort in trying to take care of the issue. The fact is that he messed up, but would only work to resolve this issue when it was convenient for him despite it being very inconvenient for me. So, now he has my money, and I have a useless phone.

Sa
Review №35

Super friendly and works quickly. Will definitely use again!

St
Review №36

DO NOT EVER USE THESE PEOPLE THEY ARE THIEVES. I TOOK 2 IPHONES THERE. A 64G 6S+ FOR PARTS ($150) AND A 64G 6S. UNLOCKED BUT HUNG UP. THE OWNER, YASSER FLAT STOLE THEM BOTH. I HAVE CALLED AND GONE BY 20+ TIMES AND HAVE NOT RECEIVEDANYTHING BUT BUL...S.... FROM HIM. TODAYS BUL...S.... WAS HE DOESNT HAVE THE SAME COMPUTER HE HAD BLA BLA.HE SHOULDNT BE IN BUSINESS, JAIL WOULD SUIT HIM BETTER!!!!!!!!

Mi
Review №37

Great, fast work. So friendly

Ju
Review №38

Great, quick, professional service. Had a self-caused problem after purchase and they went above and beyond to help, in both time and effort. Highly recommend.

Je
Review №39

Yasser exceeded my expectations on all fronts! I had a broken laptop that I needed fixed ASAP. He had me bring it in, along with the replacement part I had ordered online, and he fixed it in 30 minutes.... Excellent customers service and very fair pricing!

Av
Review №40

Excellent FAST services. Great prices. Fixed two phones in less than 30 minutes!

De
Review №41

The best customer service ever. This was a great experience. I got a better phone than I ever imagined the galaxy note 5. Thank you

K
Review №42

Lady was efficient, knowledgeable and nice. Had a problem with charging and fixed it easily! Would recommend

La
Review №43

Fixed an iphone camera for me. They were very knowledgeable with fast and friendly service. The price was great as well compared to other stores that I called.

Na
Review №44

Went here to get my screen fixed on my iPhone 6 and he told me exactly what was wrong with it and replaced the screen in less than 20 minutes and it was fixed just right. Over a week or so, i realized that my screen was slightly popping up in the top right corner of my phone so I called this place and they said that it was only the screen and to just bring it back up to the store to fix it because I was still under the 30 day warranty that was given to me so I did, and my phone works like new.

Wi
Review №45

These folks are AWESOME. Called to get wifes G2 screen replaced. Took 20 mins, they charged me $10 less than they quoted me on the phone...and gave us a FREE case to protect her G2! Saved us the hassle of swapping out device! Would recommend them to anyone. Will ship any further broken devices to them for repair all the way from Florida!Great good Guys! Customer for life!Best John

He
Review №46

Awesome service, very thoughtful and professional. Will not go anywhere else.

Al
Review №47

Great fast service. Helpful nice staff

D
Review №48

This was my 2nd time visiting this location, guy that works here is very nice and professional. Both times were due to my daughters Iphone.. once for a shattered screen, replaced under 30 minutes at a very reasonable price ( has been atleast 9 months ago, no problems with the replacement) the last time was for replacing the battery..met with same great service and priced right. Im looking to bring in my laptop for repair as well.

Ke
Review №49

IPhone screen had literally fallen out of my phone after a bad drop and was just barely hanging by a wire. I thought the whole phone was busted. They were able to repair it in less than an hour for a very fair price. I would definitely use them again.

To
Review №50

Ive been to many stores and I believe they offered one of cheapest prices. The guy at this store is not only knowledgeable but also honest.Went to ask questions and hear recommendations for two phones (S8 and iPhone). He told me I could go to BestBuy and fix the S8 for $100 cheaper.Moreover, he actually fixes phones at the location so it doesnt take a long time unlike other stores - whatever your problem might be.

Sa
Review №51

I cracked my iPhone and found this place to be open on a Sunday and quickly fixed my phone in 20 mins . Mercedes was awesome to work with . Highly recommend to anyone

Fr
Review №52

He fixed my phone and left it as good as new ! Will recommend

Be
Review №53

They did a great job of fixing my phone and having all the parts I needed. I would highly recommend them

Ch
Review №54

These guys are awesome. Super Fast, super friendly and excellent work. They changed my s4 screen in 20 min, and undercut the competition by 25%. Great job.

An
Review №55

Great customer service,and workmanship. .My screen on my note 4 was cracked.. Fix Fonez.. had my repair complete in 1 hour as promised. .. If in need of a replaced screen, try this place.. I highly recommend it..

Br
Review №56

AWESOME SERVICE!!! Ive come here a few times, for minor fixes and glitches and often times, they will help me out and tell me how to prevent the problem in the future. A couple of times, they didnt even charge me! Great employees, and I will keep coming back!

Ga
Review №57

One of the best places to get any device fix

Fa
Review №58

My google nexus 5 screen broke and these guys fixed my phone in 30 min and I was back on my track with my normal life. :) They also provided me with free screen protector which other businesses would normally charge. I am completely satisfied with the outcome.

C
Review №59

Beware! Bought an iPhone 6s from them. Right away noticed it would use the battery up quickly. They said it needed to be used a few weeks to cycle the battery. A few weeks later it wouldnt charge at all. Took it back & they said its charging with no problem. Took it home and it was dead in an hour without use. Took it back the next day and they said it needed a new battery and charged me for it! Took it home & it wouldnt charge again. Took it back & they said it needed a new charging port and charged me for that! Took it home and charged it...dead in an hour without use. Took it back, waited a week for a phone to exchange. Asked for a fefurr for the repairs to the first phone and they said no & that I damaged the phone with the charger I was using! What!? I use that same charger on 2 iPods, 3 iPads and my wifes iPhone 6 without any problems. Poor customer service!!!

Sa
Review №60

VERY FRIENDLY, PROFESSIONAL AND EASY TO WORK WITH. IN AND OUT IN NO TIME. WILL DEFINITELY DO BUSINESS WITH AGAIN.

Jo
Review №61

My name is jayGreat service excellent customer service and as well as best pricing in town

Ja
Review №62

Brought my Google Pixel in because the power button stopped working, they were able to fix it fast and affordable! Only took about 35 minutes! Thanks fellas!

Am
Review №63

I Loved It they fixed my Phone Within 10 mins ❗️

Ni
Review №64

Do not use these guys! They broke my home button & made things worse. Call Wireless People instead. They will come to you for a great price. Ask for Karim

Sa
Review №65

Great customer service, Super friendly and excellent work.. I cracked my Samsung S6 edge and I came to fixphonefast.. Yasser helped me out. He was very knowledgeable and excellent customer service and lowest prices for the repair than I got anywhere else. I highly recommend it this place to family & friends.

as
Review №66

DO NOT USE THIS COMPANY - THEY USE USED/DEFECTIVE PARTS!!!THEY DONT TAKE RESPONSIBILITY FOR DAMAGES THAT OCCUR DURING REPAIR!!!I brought my iPad in to have the battery replaced. It took them a WEEK to get the work completed. They BROKE my screen while replacing the battery and acted as though they were doing me a favor by replacing the screen they BROKE. When I went to pick it up, the iPad case I had on there was MISSING. I was told it was at their other location, I assume for sale. It took them 2 days to get it back to me. A few weeks later the screen is not responding to my touch, so I bring it back to them. They question me and insinuate that it is my doing. Eventually they agree to repair the issue as a courtesy. I pick it up next day and immediately notice there are issues with the screen display LCD. I spoke directly to the owner about the issue and his exact words were, Ive never seen anything like this in 3 years, I dont know whats wrong with it. Im tired of going out of my way to fix your issues. Honestly, Id like to refund you your money and be done with you. He proceeded to tell me that replacing the screen they broke and fixing the unresponsive screen they put on was above and beyond his normal protocol. His defense was, Were NOT RESPONSIBLE for damages that occur while repairing your device. He happily offered to fix it for $80. I guess this is how they get more business, by screwing the customer.

Jo
Review №67

Brought in my Iphone to fix the home button, and they ended up breaking it. After 4 weeks holding on to my phone, I was stuck with a broken Iphone with more damage to the phone than when I first gave it to him. Yasser refused to give me back the money I paid him for the repair and finally said he would be nice and refund 30 dollars of the 80 that I originally paid him. Wow how nice of him.

GB
Review №68

Fixed my phone without any issues. Very helpful.

V
Review №69

WARNING BEWARE! Fix Fonez Fast, They sell stolen cell phones. I bought a Samsung Galaxy S5 for T-Mobile, 6 weeks after purchasing the phone from Fix Fonez Fast I was unable to make calls. I called T-Mobile, they told me the phone was stolen and they have blocked the ESN number on T-Mobile network. I called Fix Fonez Fast, they told me wait a week and they would take care of it. nothing. I called a couple of time and get more lies and stories.

Mo
Review №70

I love this guys I bought some phones from them they worked so well i go to them very time

ce
Review №71

Excellent store got the best prices around they fix your phone in 30 mints i recommend

Wa
Review №72

I took my note 2 to get the screen and Lcd screen fixed on Saturday and when I called to pick it up the guy told me he was waiting on his manager to take a look at it bc the phone was not connecting to the computer, so I told him I would pick it up the next day. He said fine just call before u come we open at 1 and close at 4 on Sundays. When I called Sunday at 1:30 the person who answered said they were not open that Sunday. I wish they would have told me that before.So I sent my friend to pick it up on Monday for me and when I got it I noticed that the screen they put was not even new, it has a lot of scratches, so I called and let them know and he never offered to replace it all he said was that he could refund me $30 and we would call it a day. I accepted because I cant be going back and forth to their store its pretty far. They did a very sloppy job with it. The home button is not centered correctly you can see the sides of the screen opening where it was not put together correctly. They shouldnt be dealing with phones if they dont know how to do a good job. They should be up straight with customers and let them know that the phones might not be the same after they fix them. Im never going back there again.Lol! I was never offered $50 and you know it. I was never offered to ship back at your expense either. You did give me a phone to use while mine was repaired but that was all.

De
Review №73

Excellent service, I strongly recommend this place.

um
Review №74

Bestbrepairs, great staff and truly the best customer service always

Je
Review №75

Ran by here today to get my glass and lcd replaced for my Samsung Galaxy SIII. Was worried that they might not have the parts... But not only did they have the parts, Yasser (who helped me) was able to do the repair within 20 minutes. Yasser worked with me to find a price and solution that met my needs and then when I came back to retrieve my fixed phone, it had a complimentary case on it. Awesome, quick service, 10 out of 10 will come back when I inevitably ruin my screen again.

Ju
Review №76

Good service and value. Very friendly

Je
Review №77

I love this place they have fixed my laptops and about 6 that ive broken they have great prices and are very fast about fixing things when u need them and they do it right

Ay
Review №78

GREAT customer service !!! Fixed my iPhone 7s Plus in under 20 minuets !! If I ever have anymore phone problems this will definitely be my first stop !

ry
Review №79

Honest place.

Kr
Review №80

Awesome, as usual!

Ca
Review №81

Good & fast.

Vi
Review №82

Quick and friendly service

Tr
Review №83

Not open during posted business hours. Waited 15 minutes for the doors to open and no one ever showed. Thanks for wasting my time.

Kr
Review №84

Cheaper and fast

ra
Review №85

Awesome

ge
Review №86

A friend recommended this place to me because my phone blinked and it only looked green sometimes it worked and sometimes not then I took it, the girl attended me very kindly and told me what the problem was and gave me a price and the time it would take when I picked up my phone They looked new they did a good job 100% recommended they do a clean job and it is not that expensive. Thank you

Fr
Review №87

This place is excellent, I bought a tablet and I forgot my iCloud password, they recommended this place to me and first the person who attended me does not speak much Spanish but then I received a call from a young lady and I explained the problem to her and magically I deleted the email I had and made me a totally new one are excellent I recommend it 100% Thank you again I already have a place to bring my phones and tablets

sa
Review №88

My phone was doing something unusual like blinking and I took it here and they checked it for me and it was the screen the lady replaced the screen in a day and my phone works much better I recommend this place they know what they are doing 100% recommended Thank you very much !!!

se
Review №89

Very good service

Information
100 Photos
89 Comments
4.4 Rating
  • Address:1933 Frankford Rd E #175, Carrollton, TX 75007, United States
  • Site:http://fixfonezfast.com/
  • Phone:+1 972-939-3200
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
Similar organizations