Someone came to access our apartment carpets that needed to be replaced due to flooding from the February snow storm, in a Friday. I signed a paper saying they would be there first thing Monday morning. My husband and I moved all furniture into living room and 3 bedrooms were empty. We all slept on the floor that night. Monday rolled around and no one showed up. I called our apartment office and they said the flooring company would come first thing Tuesday morning and they would give us a gift card. Another night on the floor. Tuesday after noon came around and still no one. We called and complained again and they sent someone right away. They came early evening on Tuesday, fixed our carpets but damaged our wall and didn’t even tell us. They also never gave us a gift card. Would t recommend this company
We have had nothing but good experiences with Impact flooring. My rep, Jessica, always goes above and beyond to make sure we are taken care of. The installers do a great job as well! I will definitely be recommending this company to others in the future.
This used to be a good company, my husband has been working there for a long time but now is difficult for him because He’s not paying Samuel like other other installers to take the good jobs..he wakes up very early to go to work and it’s not fair that the installers who get there late take the better jobs because they are giving a percentage to Samuel of every job they take. I think they should investigate that. We have bills to pay and with the pandemic is hard for him to start over in another company 😔
Impact Floors is who you should call for all of your commercial flooring needs. Chase always goes above and beyond for his clients and we are happy to be a part of his team. He is always available and means what he says when he says Call me if you need anything. If you are not using Impact you are missing out!!!
Just passing thru.
Amazing group of people and great quality products. Really enjoy working with them and love seeing all the new additions theyve made to their business.
Sweet and polite people! Way cheaper than Home Depot and way more personable.
I spoke to an employee at your Dallas location by the name of Angel in the ETA dept and he was very kind and professional!
Good company excellent quality
Amazing company with polite employees
Good customer service
I work here.
Friendly staff and professional
Excellent place plus the workers nice people plus irene nice lady
They always have work that abla bin of the place
Its very good place
What else can I say, I work there. It is a good place to work, they sell almost all types of flats.
Good place to work
Your facilities and products