Im passing through town and stopped to get my hair done. I went to HM Beauty bc they were close to the salon. While I was there picking up the hair, my stylist canceled.I asked the store for a recommendation and they helped me find a braided who booked me for a same day appointment. They also had the perfect match hair for my style among the vast array of choices. The prices were great and the customer service was above and beyond. I dont live here but I will be back!Note: my replacement, emergency appointment was done by Beauty by BeeCee in the Phenix Salon Suites a few doors down from HM. Highly recommend both.
I never rate beauty supplies for multiple reasons. But I honestly was pleasantly surprised by how polite and helpful the people were at this particular store. Sad that we have to be surprised by customer service lol. But I was. They were pleasant and helpful and seemed to value their customers business. On top of that they have an awesome selection. Everything I needed as well as a host of stuff I just wanted to try or buy was their. This is my new favorite beauty supply. And even though it is much farther than the one up the street from where I live, I will be coming here for the customer service and the options.
UNPROFESSIONAL!! SHOP WHERE YOU ARE CELEBRATED NOT TOLERATED.The store has a great selection of hair but the older Asian woman that runs the store is not kind or professional. I purchased 2 packs of hair and called to inquire on exchanges 2 days later (wanted to exchange for more expensive hair)and was hung up on twice. Take your money to a black owned beauty supply, I found one:BPOLISHED BEAUTY SUPPLY 4145Belt Line Rd ste 110 in Addison.They are super helpful and will order things for you if they dont have the stock.
I purchased a wig for $117.00 from this store when I got home the wig did not fit because the cap was small. When I back to exchange the wig. The lady look down and said no exchanges on wigs. I said no problem. I Will never purchase hair from them again. We as black peoples need to purchase hair from professional people that know about hair. They should have told me before purchasing there product. I am done with these people. They just take our money they don’t give a dam about us/customers.
I come to this location often. Better selection of hair and other items. They also sale design essentials relaxer
Amazing service. Drove from Frisco to this location and felt like I was in a candy store. So many options and the closest to my house that carried what I needed. Plus the customer service. Will definitely be shopping here more.
Great hair store. I can always find what I need.
Love love love there 20% off special ☺️ they are great, welcoming and extremely helpfu😊 I LOVE THIS BEAUTY SUPPLY STORE💋
I love shopping at HM Beauty Supply. The Staff is very polite and helpful.
This store has so much to choose from. The lady that helped me with my purchase was very helpful and nice. My first time going to this store and I give my experience 5 stars!
This beauty supply store has everything you need. Its a one store shop. They have beautiful wigs hete and their prices are reasonable.
You will everything you need. Staff is very knowledgeable and helpful.
I dont go there often but, when I do, the st staff is usually very friendly and eager to help 😊
Great selection, definitely a hidden treasure.
Good prices and friendly employees.
Thy got the hair product! Very nice.
Staff is very friendly.
I love this beauty supply store. They always have what I need and the Ladies are so nice and helpful.
Very neat and organized
Good variety of hair
Great place for products
One of the best beauty supplies that I ever been into every time I go in there I always find what I need and if they dont have it they will order it for you. Ill go in there and get the product that I need for my hair and also my husband hair as well. I like going getting the different things that I need for my hair also my makeup that I needed some time when I run out. The cashier she always greet me with a beautiful smile I love that:-)
I love the location of this beauty supply. There are not many beauty supplies to choose from close to my home. The owner owned another location by my last job and they keep me coming back. Great service and fully stocked beauty supply, on the far north side.
I love going to this beauty supply because they are different from the other ones in the area. They do not stare you down or look at you like you are trying to steal something. I am serious...you all can confirm this when you visit the other beauty supply on frankford rd near the 99 cent store.HM beauty supply is amazing. The owners are courteous and welcome you. They also help you with your product search and do it all with a smile. I visited them before and after they downsized and their service is consistent. Good selection of hair and hair care products.
Always check your receipt when shopping here. They have a tendency of scanning things twice and not refunding the money. The receipts are not itemized and you can only see the price of your item.
I love going here. The price are high but CUSTOMER SERVICE IS GREAT THEY DONT RUN BEHIND YOU LIKE OTHER PLACES DO..
Friendly and helpful staff. A great variety of wigs for a good price. Definitely recommend checking out
Family owned. Very nice and helpful. Always go here for hair needs
It takes more than one trip for a hairstores true review but it was pleasant... Update.. One of my favorite hair stores.
Big selection of beauty needs. Aisles are spaced decent enough but I was able to find everything I wanted and the items were not overpriced in comparison to other supply stores.
Excellent customer service. Will always go out of my way to purchase from this beauty supply store.
Nice place nice service friendly environment and decent prices. No reward discounts though. I guess they are not into that.
I seen so many negative comments on customer service. This place is so nice and the staff is even sweeter. The girl usually as cashier is always greeting us with a smile and conversation. I love the products and the hello NYX products at a great price.
Great products, amazing service and very dependable!!
AMAZING HAIR STORE ! I Love Their Lashes, They Are My Absolute Favorites For Only $1! Great Prices And I Dont Go To Any Other Hair Store
Decent prices, neat and organized. Store workers are decent.
They are very nice. Customer friendly. Always try to go above and beyond to get the products you want.
Good prices and customer service.
Love this hair store because of the employees theyre very nice and the wigs are always on point and affordable
Its your typical Beauty Supply nothing special. This staff typically watches you like a hawk. But I guess you get used to that because theres not a lot of other locations in the area.
They actually have a good selection, as they are a larger beauty supply store. However, I personally felt their wigs are VERY overpriced! They start at $29 (not very appealing style) and quickly shoot up to 50 and 60 dollars. One lady asked if we needed help, we declined and she walked away. Next an older lady asked if we needed help. Declined again, but she just stood there, staring at us. I dont like being watched while I shop....
Good staff and polite people. Highly recommend them. Thank you.
OMGGGGGGGGGGG I love this place! I found 3 hair styles NOT in Oklahoma. Ill be back
Greatest store ever. Great selection and prices
Didnt find what I was looking for
Extremely nice e everytime and helpful! Even 10 minutes before Close :-)
I love this place I live in Forney and drive all the way here because this is my favorite store. They not only have a great wide variety but the staff is also amazing.
Friendly staff and this place is jam packed with everything you need
Worst experience. Spent money for quality hair and didnt get it. Talked to the manager and she refused to provide a refund or exchange. She clearly saw how awful the product was when demonstrated and would my provide a solution
They have a variety of cosmetic products including HUGE options for NYX & Kiss cosmetics and natural hair products. Would like to recommend to shop here!
Glad I found this place, I went to three other hair stores. This was the only place that had the hair and brand I was looking for with a variety of colors.
They have a good selection of wigs for decent prices, but they tend to watch you while you shop like your going to steal, which makes the customer feel very uncomfortable. Needs to work on customer service skills
The young lady is always always super courteous and helpful with everything. This Is my store no matter how far I live.
I go here all the time the mother and daughter are both really nice.
The people here were very helpful.
Very friendly staff and great prices on professional beauty supplies
They have bad customer care i have never, saw in my entire life.. Dont waste your time going in this store, they dont care about customers at all.. They are good for nothing, I regret passing here and buy hair..
2 years old but great stock fantastic prices spacious and wide variety
The young lady that works there was very friendly and helpful. I will go back.
Average beauty supply. Average ratchett black customers
Just ok there are better ones in the area
I love this Beauty Supply Need to go back asap.
Nice stsff. Great hair prices
I had just got off work and stopped in and to my surprise was followed so hard that I ended up ordering my hair online. The lady could have offered assistance rather than follow me down every aisle. Maybe order some cameras and sit in the back like a normal retailer.
BEWARE!!Dont waist your money at this place. They dont care about you and only want your money. I have never been to a store where you cant get a refund. A lady helped me pick out hair that was incorrect and when i returned they had a select few of the correct hair. I am highly dissapointed that they didnt give me a refund. I will never step foot in this place again!
Great Selection of hair, friendly staff.
They are very helpful and nice
Great selection of products and competitive prices
Prices are made up and she kept changing the prices bad experience
Really good selection
Nice options but pricey
Very nice service
Great customer service
Great selection and prices
Worst ever and will NEVER RETURN!
They have a large selection of wigs and all their hair products you are looking for.
If youre looking for any kind of extensions this place has them, may have to dig through a few boxes though
Variety. Polite staff.
Went in when store 1st opened. No customer service at all. Stood there looking at wigs for 20 minutes and no one offered his/her assistance. Left out without buying anything.
Texas shop ok
Had everything I needed
Such a wide selection of goods!
Friendly staff but, doesnt carry a lot of products.
Need more options on hair
The Prices need adjustment. Too high
They dont sell my type of hair
Decent prices
Great prices
Staff rude.
No complaints, typical Beauty Supply
I have everything I need
Everything you need!
Great!
Went yesterday to purchase some hair and there was a up charge of 7 dollars per bag for the #27 hair color. I have never heard of a beauty supply charging extra for a solid hair color???!!! Makes no sense! and I will not be back!
It okay
Cashier was a little rude
Has a lot of variety