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The Hook Outlet Dispensary
4170 Gross Rd Suite 5, Capitola, CA 95010, United States
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The Hook Outlet Dispensary
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Au
Review №1

The hook outlet always has excellent prices and the quality of the product is just as good as staff are friendly and give good advice when it comes to the different strains and purposes

ga
Review №2

One of my favs! Prices are great . you cant beat the prices. They have a good variety. Staff is always friendly and get my order together fast.The only bad thing is i want everything lol .

Sa
Review №3

Super easy online ordering system! fun little store front and workers were really nice! great deals too

Le
Review №4

Best prices in town! Friendliest staff ever! Great merchandise!

Ba
Review №5

The Hook Dispensary in Capitola is at the top of my list of all time favorite dispensaries because of their playful, retro atmosphere and their rock bottom prices. Now more than ever the community can use a more financially friendly method of sourcing cannabis medicine and The Hook is the place to find it! Their fun and knowledgeable staff helps me find the products I need to manage pain and sore muscles. It seems like every time I go I find new products to fall in love with and always leave feeling happy!

Ty
Review №6

Ashley was sooooo sweet and made me feel welcomed!! I will definitely be coming back

ya
Review №7

It was my first time being there after a good friend of mine recommended me this place! I deal with pretty bad social anxiety so I decided to text my order and any questions I had, I was given an answer through text! The process was so fast and easy! When I arrived, the employee was super kind and sweet! It definitely helped with my anxiety! There’s only positive vibes in this place and I definitely will be going here multiple times in the future! The prices here are definitely the best and they have great deals! Would definitely recommend :)

Je
Review №8

I love this place it had exactly what I needed and at a very good price. Also, very nice and respectful employees.

Ra
Review №9

Great prices! Friendly staff! Super convenient, ordered online and picked up. Cant wait to take another vacation to the beach and stock up on edibles!!!😁

Am
Review №10

Friendly service. Cheapest prices around (on great product!). I recommend ordering online and ringing the bell when you arrive so that you can skip the line. There usually is a long one!Because its an outlet, there is no reward system (see cheap prices above). However, there is almost always a deal going for $1 prerolls or other fun prizes to try.I dont know what their process if for bringing people inside, but I have noticed that some pushy people walk-in ahead of me even though Ive pushed the bell. Thats kind of a bummer. Its mostly old white guys who do this.

Ja
Review №11

A real destination location! We just moved here from Houston, Texas, and this is our favorite store. We came here for the first time on a visit a few weeks before we moved here and we have not stopped coming back! As an outlet store, the prices are incredibly reasonable and the selection seems to cycle in and out but there is always something good. Seriously, this store is about half of the reason why we moved...

Jo
Review №12

Top-notch dispensary experience! During the pandemic its truly amazing to witness the Hooks innovation and magic- people really coming together while maintaining proper distancing! They offer quality, affordable medicine for Santa Cruz residents, and their opening couldnt have come at a better time. Take a peek inside at the 70s vibe, which is so Santa Cruz and so awesome. Youll be in awe.

Jo
Review №13

Hands down there is NO better dispensary in Santa Cruz! Love the throwback 70s vibe!!!! Awesome outlet experience - super affordable medicine. I’ve texted in three orders and the crew at the Hook always make things effortless and groovy when I pick up my orders. Thank you, Hook fam!

Da
Review №14

The future of cannabis buying at realistic price points. Consistent and reliable. Bravo!

Gu
Review №15

Loved the prices, but they refused my money just because the bills were old

Sy
Review №16

I absolutely love The Hook! I am not saying this lightly, as someone who does their own research before any visits to a place, I really want you to believe me, definitely go see them and their work! Each time I’ve been, the employees have always always been kind, smiley, and so knowledgeable! I feel safe and everything is safely distanced! On my first time here, the helpful Hook employees helped me search for the “Teas” my favorite new consumption method! They didn’t just say go on a website, they literally looked up menus for me and found them for me!!! I bought a complete tin set with their help! The prices already amaze you and the quality is just as amazing! I’ve explored a lot of dispensaries and the Hook is without a doubt a top choice any and every time! This dispensary welcomes everyone and even the social distanced smiley faces are so cute and welcoming!!! Go to the Hook, this is not a drill!!!!! You will be happy and smiley!!!

Eh
Review №17

Tried this place for the first time last week, and my order had a product with a bunch of seeds in it! I called them immediately to see and they told me to bring it back in and they “would see what they could do”, but when I returned to the store there was a line of 10 people waiting so I said screw it and drove away. This might not be their fault but it was a bad experience and I probably won’t be going back there, I don’t like paying full price for a subpar product.

Ad
Review №18

Love this place ❤💕😍💖they got what I need at the price I needed 🙌

Ju
Review №19

Went on a super busy day, and everyone was calm and collected. I was taken care of swiftly. And those prices had me feeling just right! The Hook is here to stay!

Dr
Review №20

By far the best prices I’ve paid in Cali for some high quality cannabis! Customer service is top notch!! I can’t wait to spend more money here!

na
Review №21

Great products, super helpful employees. Definitely going to be back!

Mi
Review №22

Im so sad I never give bad reviews:( but I wanna let ppl know if you have a temporary license they will not let you get anything even if your just replacing your license instead of going in their system to look up your ID they just look at the receipt of the temp license which says its not valid because well its a receipt.... very disappointing and made me feel bad not going back because of this

Em
Review №23

Great deals and quality products! Easy online ordering and quick process in the store. Will be returning anytime I am in the area!!

Me
Review №24

Great flower, amazing prices and the coolest staff!! A+

jb
Review №25

Cheap and quality product - super nice staff!

Ni
Review №26

Amazing staff perfect prices cant beat it

St
Review №27

Great quality. Great prices. Friendly helpful staff.

Iy
Review №28

I came in twice not particularly in my best mood. I made a mistake on reading an order and it set me off a little (I got issues). Nonetheless they are professional, provide good merchandise, and I always come home realizing how good I got it living near by HookOutlet. Hook is an amazing spot and I hope they keep doing what they are doing and do not change. So far my favorite spot in all of California (and I do not take reviews lightly). I am often too lazy to make a review if I have a good experience. But I want to give Hook the credit they deserve. Cheers and happy smoking.

Se
Review №29

Really great staff cheap prices

J
Review №30

If you think youre dreaming. Youre not. The ordering process is super easy. The selections are good ones to choose from in comparison to other places. I cant wait to come back. Thanks Again!

CO
Review №31

While I admit to having a terrible attitude, I only wanted to buy something for a friend. I felt like instead it began as an intrusive scenario. Scanning and copying my license then where did you hear of us. I mentioned unhappily that I did not want to be interrogated. If they had something to sell me I wanted to buy and leave. You would think a weed shop would have better customer service, however it ended with me issuing an FU. Than the employee refused to tell me his name as I was leaving. What professional establishment refuses to identify the name of an employee. Like I said I was no peach and could have reacted differently. I think many things could have been done differently. Needless to say I will take My green somewhere else.

Er
Review №32

The Hook is DOPE! Excellent selection, amazing service & crazy low prices! Santa Cruzs best kept secret stash, man!

Ni
Review №33

Affordable good products which you don’t find very often, especially not the area it is in. Also Julia is the best, super helpful person.

Al
Review №34

Great service & GREAT products :) super affordable too, Ill definitely be coming back

mo
Review №35

Shopped online, and picked up next day. Easy Peasy.

jo
Review №36

Very nice service and great prices

Dy
Review №37

Only went 1x sofar but they hooked your boy up and had great attitudes also great suggestions without tryna over riding what u came for. Update.. went back second time even better experince got hooked up really enjoy this place and the bud tenders are cool af.

be
Review №38

The best discount dispensary around for miles.

ar
Review №39

Excellent customer service! I would highly recommend

mo
Review №40

Really fast service! Really good prices and good products!

Ca
Review №41

Great sales and prices plus everyone working there were very friendly and knowledgeable about all the products. They also didnt try to pressure me into buying more 👍👍 we will definitely come back next time we are in Captiola

Is
Review №42

Great prices! Definitely going to come again! Staff was friendly and I was able to try out multiple products for a low price!

Je
Review №43

Good prices and friendly staff

er
Review №44

Great service and great deals! Why go anywhere else?

Er
Review №45

Love this place. Staff is friendly and mellow. Ordering online is super easy. And, my god—the prices!!

Pa
Review №46

Wow, what a refreshing experience from the other people who seem to take advantage of others...not only were they polite and helpful, because I put in my order online I was taken in before others in line.As they say...this place is Groovy! 😍😎😜

R
Review №47

What a find- super helpful staff, great prices. Totally recommend especially the order ahead online and pickup. :)

St
Review №48

Great prices and friendly service! Love coming here and will probably never buy from anywhere else again!

je
Review №49

The staff is super friendly! And you can’t beat the prices!

He
Review №50

Online order pick up was super easy very fast acting assistance all in the press of a doorbell button walk ins are also welcomed super affordable prices for everyone taste 👌🏼

Je
Review №51

Convenient, inexpensive medicine and they have the friendliest staff. The Hooks got me hookd!

Ho
Review №52

This place is Groovy. 😎Shop online pick up in store.Menu changes relatively frequently.Tax gets added to the product prices published but they are clear about what youll pay when you pick up.

Am
Review №53

My favorite place to go. Actually its the only place we go any more. Great prices and service is awesome!

Ju
Review №54

The Hook is a great little dispensary with fine products, good prices, and friendly customer service. I highly recommend the Hook Outlet Dispensary!

An
Review №55

Everyone was very helpfully. Great prices. Wished they delivered in my area.

Jo
Review №56

I just recently discovered The Hook Outlet family and it’s been an absolute delight getting to know everyone. Everyone is courteous and is open minded. I had a problem with my cartridge and they were so understanding and had all the information for me to find my solution. I find myself here a couple times a week because of the great deals and atmosphere! Keep it up, guys! You’re doing an amazing job!

Je
Review №57

If youre looking for great customer service, and good vibes, this is the place! I love this dispensary for their prices and incredible staff. I always walk away with highly concentrated pre rolls for a good price (:

Em
Review №58

Super nice worker. Selection of cbd gummies and capsules was not really there. Great prices.

Ni
Review №59

Amazing products at insanely great prices! great and friendly staff! Amazing environment, overall I’d highly recommend!

St
Review №60

Great prices, friendly and knowledgeable employees! My first time and definitely not my last!

Do
Review №61

Awesome staff and amazing prices. Online menu is a great option.

Ch
Review №62

Always great...love this place

Is
Review №63

One of the best places to purchase from. Incredible prices, amazing customer service, and of course, high quality product. I seriously can to recommend this place enough. If you are looking to restock and funds are a little tight. This is the place to go! Seriously, go right now!

ma
Review №64

Personal, friendly service with, quick in store orders, with literally NO waiting with online orders. Super pricing and variety of products.

Is
Review №65

Great motivated and friendly staff ! Very helpful and informative. Great prices !! Highly recommended !!

Cr
Review №66

Great prices on high quality products! Nice shop and friendly staff!

Br
Review №67

I had gone to this place a few times but today is interaction has cut me off from you forever never again. I come in in the morning with a fake 20. (Mind you I didnt know it was fake) I order my stuff once we find out its fake I apologize profusely and tear it up in front of their faces I come back a few hours later with my card not only are they visibly treating me differently but they have now changed my name on the login in between my first name in my last name is now an emoji 🤑. Im guessing this means look out this guys trying to scam us or something

D
Review №68

Recommend this place most definitely everyone I come across that happens to be in the 420 World youve got great prices minimal selection but we got to remember this is an outlet so theyre not like your regular store going to have choices of the same all the time with that said why am I applying to 3 and 1/2 * for this visit compared to many other, beyond and beyond the five star rating but on this particular visit I finally did the option of online ordering as I had a decent sized order just wanted to make sure it was ready you know time is of the essence for me and I got the confirmation order it was being processed and all of that but when I got there it wasnt ready even though I had received confirm that it was being processed so which even bothers me more is when I see a ton of bag sitting on top of the shelf waiting to be picked up and then you have people that are not busy so my order could have been process I could have gave you the money and went on my way and then would of remembered my stickers at least !g So I it give three stars customer service this day, because its really the product and the prices is 5 is hell its 10 stars all day but customer service thats the key for your business to thrive now its going to thrive anyway because people want this product and they wanted at a good quality and a good price and where they feel like theyre getting over and not the business, 😎but for me if youre just asking me about how customer services yeah I didnt like that because of my package had not been processed as it had said in my receipt that I have and they were at least remember to getting my free stickers or is it hey we ran out say something, I might be doing too much or maybe nobody even read this but thats just my biggest complaint whether Im spending $0.40 or 4000 sense 40000 cents if I do it online and it says its ready it should be ready when I walk in the door just point blank. Time is moneyAnd have my stickers

Ch
Review №69

Oh, my.,yes, loved my field trip .

ch
Review №70

I travelled all the way from Hollister for The Hooks amazing prices! Super friendly staff! Super groovy vibes!! 10/10 would recommend

Ad
Review №71

Super friendly staff, low prices, quality product

Ga
Review №72

Budtenders were good, store seemed to have options but due to COVID I assume, we werent allowed to see anything. We had to shop via a tablet while the budtender just scrolled and recommended things he liked. I am sure this is a cool shop due I wouldnt go back due to how I have to shop.

Se
Review №73

Great location behind Pizza My Heart on 41st right off Highway 1. Lots of parking! Can’t beat the prices! I ordered online and pick up was a breeze the bud tender was super chill! Love their retro psychedelic 70s vibe super fun.

Ri
Review №74

Whenever I am in the Capitola California area I get stocked up with my favorite cannabis products. They are very knowledgeable on all of there products. I love the 70s vibe and the high quality buds at a discount price. They were very COVID safe. I can’t wait to get back to Capitola to buy my weed at the Hook Outlet.

Sh
Review №75

Nancy is rad af!! My experience was fantastic. Can’t wait to go back.

Ti
Review №76

Great prices and incredibly friendly staff! If you find something on the menu you like its well worth the trip!

La
Review №77

Wow!! 5 stars definitely!! Amazing people, so nice and helpful, amazing prices, cant believe the deals! Amazing products, quality and quantity! You wont believe unless you see for yourself. Thats what I did. Great choice! Thank you Hook!!

do
Review №78

The Hook is very welcoming and honestly easy to find right behind PMH. The staff is very nice and helps right away. The prices are CHEAP and they have great product!! They’re new so they need more products/brands which they have been expanding inventory very quickly. I HIGHLY recommend checking them out for sure, I go weekly. Have a great day!!

We
Review №79

Super friendly staff and very quick service. I ordered before Noon and there was no wait when I went to pick up at 1. Super awesome vibe.

so
Review №80

Great experience. fast online ordering and pick up. awesome prices for quality MMJ meds. Thank you Hook outlet!

Da
Review №81

Best prices and customer service

St
Review №82

Hooked up at the hook. Greatful Dead all day

Sa
Review №83

The bud tenders are awesome and very helpful. Order online and skip the in store line.

Ru
Review №84

Great prices and super friendly budtenders. Thank you for the safe and smooth shopping experience. Stay groovy!

Je
Review №85

You guys are the best! Thank you for the amazing customer service, friendly prices during these times with little to no work, and for all the swag!!!!I appreciate you and my bff should be coming in today to see you guys.❤️👍🐾Jess

Lo
Review №86

Super excited this is happening! Can’t wait to visit ! ❤️ the decor so cool looking forward to seeing all the Hook offersIs there a way to be on a list so I can text my Order ? Happy Days coming soon !Hang in during these pandemic times !!Lori S

ma
Review №87

My new one and only one stop shop for all my cannabis need I was told about this place and haven’t needed or wanted to hit any other dispensary since so as a local and avid cannabis patient it’s totally affordable and top quality.

Bu
Review №88

The biggest plus to me is the insanely low prices here. Dont think youre getting low quality schwag just because youre paying less. The place has a super fun vibe and nice people working there.

Su
Review №89

Great place great prices great product!

Su
Review №90

Best club in town

Sa
Review №91

The hook is great. Great quality and prices. No complaints. Very good costumer service as well.

Gl
Review №92

Great friendly service, theyre always there to help !And you cant beat the prices and selection.The Hook makes the world a better place...

De
Review №93

Very welcoming atmosphere and nice staff 👍

an
Review №94

Awesome MMJ prices!! Super Fast service with easy online ordering

Ca
Review №95

Always good deals

Mi
Review №96

Payed my third visit this morning ... very kind and efficient staff ... checked their menu online so i knew what i wanted ... picked up a 1g cartridge from Skunk Feather Concentrates called The Ville which turns out to be a mix of Strawberry Kush and Bubblegum ... the very pleasant young lady who helped me requested some feedback since its a new product ... first of all upon opening the package was surprised to find gold hardware with a black ceramic tip and no stickers on the cartridge ( for some reason this bugs me) ... so it looks nice and feels solid ... I have a select battery that you just take hit to activate (no button) ... had no issue with it fitting and the draw is very nice ... was Immediately struck by the Flavor of fresh strawberries ... the effect is very pleasant, very little throat irritation ... Ive tried several brands and am a fan of Heavy Hitters ... Im really glad I went ahead and tried the skunk feather and plan to try other strains ... anyway ... The Hook is awesome ... and the prices are hard to beat ... great location great people ... will be back :)

El
Review №97

Great staff!! Great for people who don’t have that much cash to spare! And a nice-looking interior too!

Al
Review №98

Super friendly and affordable! This is my new favorite

Ma
Review №99

First time here, and it was a groovy experience 😌

Ja
Review №100

Awesome experience and great prices! The staff is amazing as well! Cant wait to return!

Information
64 Photos
100 Comments
4.8 Rating
  • Address:4170 Gross Rd Suite 5, Capitola, CA 95010, United States
  • Site:http://hookoutlet.com/
  • Phone:+1 831-322-4665
Categories
  • Clothing store
  • Cannabis store
Working hours
  • Monday:11:30AM–7PM
  • Tuesday:11:30AM–7PM
  • Wednesday:Closed
  • Thursday:11:30AM–7PM
  • Friday:11:30AM–7PM
  • Saturday:11:30AM–7PM
  • Sunday:11:30AM–7PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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