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Northwest Georgia Automotive Inc
220 GA-53, Calhoun, GA 30701, United States
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Northwest Georgia Automotive Inc
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Ka
Review №1

These guys are awesome! They always try their best to work me into the schedule and they are usually able to get me in and done while Im on my lunch break! I cant say enough great things about them!

Lo
Review №2

These guys are amazing! I’m traveling right now from Ohio down to Florida. Unfortunately my radiator was hit on the highway by a rock or something that came off a semi. I had to replace my radiator which was pricey, obviously. But they gave me a discount for like $40 off! They also drove me and some of my family to a hotel down the street! Jesse drove us! He’s awesome he also called me about 2 hours after dropping us off and said he would stay late to try and fix our vehicle! Jesse and his crew finished my car a half our before close at 6 pm Jesse again, picked us up from the hotel and bought us back to the shop! I brought my car in around 11 am! That’s only 7 hours! I was so ecstatic because they were booked! I couldn’t believe it my car is running great and no issues with the radiator. Also I have a 2 year warranty with Goodyear in any state! Kinda a rough start to vacation but great to have amazing people in our would like these guys! Jesse especially! He was very kind and really helped us out! Thank you guys so much!

Bl
Review №3

Fantastic customer care and service!!!Traveling up to Blue Ridge and the fuel pump went out on my Expedition just before closing on a Friday. I was at a loss. Called TireQuest and Jesse said theyd take care of it. And they did. I had a tow truck finally drop it off after closing. But Jesses attention and accessibility through the weekend was so helpful.And they were able to get me back up and running earlier than expected. Jesse even texted me that evening to make sure I made it home alright.

Ma
Review №4

Went out of their way to sell and install two two trailer tires after closing time. Great group of guys! Thanks again. These Bama boys greatly appreciate it!

Jo
Review №5

We were traveling through Calhoun, GA and woke up to a car that wouldn’t start. By the time a wrecker arrived it was almost noon on Saturday before I could get it towed to the shop, where they were completely booked for the day. The service manager worked us in, let us bring our dog in to wait in the air-conditioning, and got us back on the road about 3 hours later MUCH to our relief!

Mi
Review №6

So family oriented they take great care of there customers an they do the job right the first time I would refer anyone there

Br
Review №7

This is by far the best shop ive ever been too. They do great work and fast and are so friendly. I wouldnt go anywhere else.

Ja
Review №8

Ive been coming here for more than 10 years and always the same friendly service every time.

To
Review №9

Great guys and great service

Cl
Review №10

Went in for an alignment, came out with a new problem that magically appeared. The alignment was done within the hour but then they came to me with a $2000 quote to fix things that weren’t broken when I got there. That’s the second time I’ve had this situation. Something not right at this shop. But this is my opinion so feel free to try it yourself.

We
Review №11

Great staff, I bring all my vehicles here.

St
Review №12

Great place will keep going back

Co
Review №13

Took my car over today for new tires and alignment. Ended up needed brakes and some other small things fixed. They were very polite and fast. Ended up being cheaper than I was expecting. Very satisfied with this experience and will definitely use again.

Jo
Review №14

I’m really not sure how this place operates. The one Time I was able to get service (normally their too busy) they patched a tire and didn’t mark and balance it, so I had to spend money elsewhere to get it fixed, because get this, they were too busy. I hope it was a fluke thus why I’m not leaving one star, because the guys in here are normally very pleasant and accommodating. But the craftsmanship is suffering hopefully they get it figured out.

Do
Review №15

Always good service and quick to get in

ru
Review №16

Excellent service.Id recommend an appointment. Itd be a bit faster.But they were friendly and didnt overcharge me.

Ge
Review №17

I went in to get my brakes and rotors replaced this past weekend I was informed it would take and hour I was actually there for four hours. No one came to me to let me know what was going on I had to go and ask, “how much longer do I have until my vehicle is ready?” Once my vehicle was finished I drove off and immediately heard grinding when I hit my brakes. I couldn’t call because they were closed; my vehicle was finished right at closing. Went back first thing Monday morning to have the grinding sound inspected. I done a test drive with the mechanic and he told me the roaring sound was from my back tires. I did hear the roaring sound; however, my issue is the GRINDING noise I hear every time I hit my brakes. My vehicle was not making this grinding noise until after I got my brakes and rotors replaced. I was told to wait it out to see if the noise goes away 🤬. I paid TOO MUCH MONEY TO “WAIT AND SEE IF THE NOISE GOES AWAY” FIX IT!!!!!!!!!!!!!! I was also told new tires may fix it, which doesn’t make sense to me how replacing my back tires will stop the grinding noise I hear when I brake. Not happy 😡😡

al
Review №18

Great place for repairs or to get any tires thats not good year. They mostly sell good year and I dont recomend buying any good year tires. The guy running the place was kinda rude but straight to the point so I cant complain to much everyone else working there was very friendly prices where about average wouldnt say there low prices but there not outrageous either. They also turn rotors all in all I would get my car worked on here for sure maybe even buy some big tires for my truck but will not buy any good year tires..

Ry
Review №19

Guys working the front were great. Wish I remembered the guys name but was honest and gave me the appropriate price for a transmission flush versus gouging me for an extra $60. The waiting area is nice. Guys in the back did a great job on synthetic oil change and transmission flush too. Only small issue was I made an appointment a week in advance but wasnt actually put on the schedule (They got it right in though and finished quickly). I would recommend. Thanks to the guys at Tirequest.

La
Review №20

I have been using Tire Quest for a long time and have been very satisfied. The guys have always gone out of their way to keep me happy. But it works best if you make an appointment first. The prices are responsible for this kind of business. They wont let me leave unless they are sure my car is safe to drive. I thank them very much for their service.

ro
Review №21

Good

Du
Review №22

Great service, had a great experience buying tires and getting repairs. Service department has always been honest on what needs repaired. Would recommend

Ka
Review №23

On our way to Atlanta from Indiana we had a flat tire on I 65 Friday night very late. On Saturday morning we Stopped at 4 “tire shops” on hwy 41 and they each said they could not fix our tire nor did they have a new one to fit. Finally found Tirequest Goodyear store on hwy 53. They worked us in right away and were most helpful and very cordial. They fixed the tire, replaced our spare and had us on the road in 30 min!! Can’t thank them enough! Highly recommend this business! They truly know good customer service.

em
Review №24

My wife went with a tail light out. They fixed it without selling her anything. These guys are best, they must be because I trust them with wife. Great Prices and even better CUSTOMER SERVICE.

Ja
Review №25

Great people

La
Review №26

By far best in the area! We were traveling and blew a tire, being almost 1000 miles away from home and it getting late we thought we were just out of luck. The people at Tirequest got us in last minute and got us back on the road in less then 30 minutes. Definitely saved us! Super friendly staff, super quick, and great service. Staff treated us like we were family. I would recommend this place to everyone!

Ja
Review №27

Great service...My car was brought in the morning and I had it back my dinner. I was called by Keith throughout the day to keep me informed.

Gr
Review №28

We were passing through on our way to vacation when we had a flashing check engine light. I realized quickly we were in a vulnerable spot and finding a trustworthy mechanic was critical. Not only did these guys get me in immediately, but they gave me a short term fix to get us to our destination and back home that was under $100. They clued me in on a Honda recall that will do the long term fix free of charge. I can’t believe the integrity of this place. Thank you.

Ka
Review №29

Great prices, quick service, friendly employees! Thanks to the employees who made getting new tires fast & efficient!

kr
Review №30

This place is such a blessing to me! As I was traveling hours away from home I was involved in an accident. I had no clue what I was going to do my car wasn’t even drivable. I want to say a huge thanks to Jessie Smith and his whole staff!!!! They went above and beyond to fix and get my car back on the road. I greatly appreciate you guys!!!!!

Da
Review №31

The time I went to have an alignment done on a Dodge neon, the guys that were trying to do it said that they were not the one who usually does it and he was already gone and they didnt know much about it! After an hour or so, they said that they would have to order a tool or something to be able to do the alignment and it should only take about a week! When I checked back, they had not received the tool! That was a few years ago and I guess they never received the tool! Or when I bought a set of tires for that car and it was supposed to come with free alignment every year and they forgot to put it in the computer, so when I went to get the alignment done, they knew nothing about the free alignment!

Te
Review №32

Super nice, professional people. Very fast service considering nature of repair. Even did extra services at no additional charge. I would highly recommend for your service needs.

De
Review №33

Had blowout on interstate traveling to a job interview. This place was amazing. I was back on the road within 30 minutes. Incredible customer service!

Ch
Review №34

Fast professional service. No hassle. No trying to up sale us.Great price. Great product. Great service.

La
Review №35

Ive been going here for service for three years now and had both good and bad experiences. Today I had an appointment for oil change & tire rotation and it took them an hour and a half to get it done! When I got home I realized that the tires had not been rotated and that there was damage to one wheel. I took it back and they claimed that they did not damage the wheel and that they had not taken the tires off. I knew this was not true and then they admitted to taking ONE wheel off. Wait, they were supposed to be doing a tire rotation! They brought me out to the garage and gathered around the wheel with the damage and agreed with one another that it wasnt their fault. While I waited, I noticed the owner came through and when I left I made it clear that I would not be back. The owner never made any effort to remedy the situation. All that they had to do was say, we are sorry that we messed up. Instead, it was all about covering themselves. This was the final straw and I will not be back. Im glad to know that there are many tire shops to choose from in Calhoun.

Pa
Review №36

Been going there for yrs. Good reliable service same friendly honest people never try to sell something you dont need why should I ever go elsewhere

Ka
Review №37

Awesome customer service.Jessi on the front counter Rocks. He made sure we got a good deal on tires and had them mounted and balanced in no time. Would do business with them again in a heart beat.

Me
Review №38

Jesse and his employees went above and beyond to help me even though my tire was rare and nowhere in a 20 mile radius had it! (It’s not even a fancy car 😁) They went above and beyond still trying to help and I’m forever grateful considering I live an hour away and was feeling stuck!

Ly
Review №39

Just got a new tire here (the old one was worn down to the belt), and they put more air in the other tires, too. It was done in only about half an hour, so I was thrilled. Staff was friendly and gave us a quick assessment before starting work.

Ja
Review №40

They are the best people in there they are very friendly people

Ki
Review №41

Amazing service! We had a tire nearly blow out on our way through to Chicago and we stopped by the shop first thing in the morning and they got us out and on the road in no time! Highly recommend!

Ke
Review №42

They always tell you exactly what the problem with your vehicle. They are honest and trustworthy. I have always had good service

Pa
Review №43

Good guys here. They go out of their way to take care of you.

ed
Review №44

Great my dad works there they have great service and a wide variety of wind shield whipers

Co
Review №45

Not a fan of this place. Customer service was great, I’ll give them that, but for someone who works on their own cars the aftermath of this place is annoying. I had them install some new tires in my vehicle about 5k miles ago and all has been good for the most part. A few hours after my service I noticed two of my lug nuts missing. Now I’m doing my tire rotation and the lug nuts are over tightened. No way in hell anyone would have been able to loosen these on the side of the road!!!! Ohh let’s not forget about the oil change on my bill that I never requested. Anyways, if you like nice people this is the place for you. If you like working on your car and care about being able to change a flat or don’t like paying for something you didn’t want I WOULDN’T RECOMMEND THIS FACILITY.

za
Review №46

My wife and I have been taking our vehicles here since we moved to Calhoun less than 3 years ago. Initially we thought this would be a decent place to have our vehicles maintained. We were wrong.We noticed little things here and there that started to go wrong with both our cars lifts/tire set-up. On two separate occasions my wife had to have her car towed because it was unfit to drive, and then my own truck needed exstensive repair almost immediately after TireQuest “worked” on our cars. Dishonest business men, I will not send them further business nor will I take my vehicles to them.

Ke
Review №47

Ridiculous Expensive. Rude mechanics took advantage of two young girls traveling through and needed help. Charged $40 to install a headlight. Avoid this place if you can!! We had no choice and it was the only available option. We didnt know they were gonna charge that much til after it was done and had no other choice but to pay and get back on the road.

Ta
Review №48

The guys were awesome! We had two tires going flat on the first stretch of a very long road trip. We rolled in 20 mins before closing and they were willing to stay late to get us taken care of and on the road again. They did it all with a smile on their face and glad to help! Highly recomend, great service!

Br
Review №49

Excellent service and a good value. I resently moved to Calhoun and am glad I found this company.

Je
Review №50

Great service. Bruce was very helpful. Found these tires I needed and had them on my truck withi6a few hours. ( Two days later my truck wouldnt start, so I called them. And they savedme, they bro5a battery to me and installed it) Thats Customer service.....

Tr
Review №51

They do good work and their prices are reasonable. Great service

Ma
Review №52

Great people and great price for oil change and tire rotation!

Ma
Review №53

Honest pricing and only sale you what you need. Fast professional service.

la
Review №54

A good place to buy tires they are friendly and courteous

he
Review №55

This is the professional care that they give its five star service and staff.

K
Review №56

Good service..

Ke
Review №57

Excellent service, right at the end of their day, just minutes before they closed they were kind enough to say late and replace the tire that was not repairable on our rental car.

al
Review №58

My girlfriend went to get a tire plugged at Good Year here in Calhoun, GA. They took the car to the back where they put 4 brand new tires changed the breaks and put new roters on her car. When they told her this she said I just wanted you to plug my tire. And I dont have the money for all that. She asked them to remove it and put hers back on that wasnt what she wanted. They told her that it was against the law for them to do so. But they have a card and they could give her and charge it. They wouldnt change her car back or let her leave without sigining for the card. When she got home I called they said they didnt have her tires anymore and we couldnt return it. Now we have to be in court Monday because they are seuing her.

Ro
Review №59

Had alignment completed for my Mustang Gt. Good service and they report to Carfax.

Li
Review №60

Friendly and professional, great service.

Me
Review №61

We got a screw in our tire on our trip home from a Christmas away. Tirequest got us in quick & took care of our tire; best of all, everyone was so polite and friendly!

Ga
Review №62

TireQuest has always went over and beyond. Great place, friendly employees...

Vi
Review №63

If I could give a zero-star review, I would. Ive been there three seperate times for a simple oil change or tire rotation and got a wild story every time. The first time I took my car in for an oil change and the mechanic had found a rat inside my tire. He called me to their work area to see for myself but the rat was laying on the floor and no obvious tear or damage was done to the tire. The second being, my car was leaking oil only to find out they had not closed the lid all the way after the second oil change. And the third was a tire rotation that resulted in messed up lug nuts by the mechanics who then advised me to buy new ones. Terrible customer service overall. Dont waste your money or time.

Ta
Review №64

I have been coming here for years. Always good service.

Ju
Review №65

Everyone was so nice and explained what was wrong and how they were fixing it. Got us back on the road to Florida within 2 hours!

Su
Review №66

They didnt nothing but be more than helpful! I would recommend them any day! 😊

Ch
Review №67

Great group of people up there

Ja
Review №68

The guys there are the best

Br
Review №69

Great customer service.

Mi
Review №70

Told me it would cost $1200. To but bearings and breaks on my car took it to two other to Get second opinion and come to find out it didnt even need bearing .

Cl
Review №71

Great service and always friendly staff

Je
Review №72

Good prices for maintenance.

Pa
Review №73

They will rip you off and the service is pretty bad, I used different outo service near by, much better and wont rip you off

Jo
Review №74

Great service!!!! This is the only place I will buy my tires for my Mercedes!!!!

C.
Review №75

Took it twice and 700 dollars later. Still not fixed.

Je
Review №76

Great guys to do business with

La
Review №77

Nice friendly service

Em
Review №78

Good, honest service.

Ra
Review №79

Bowers runs business the way it should be done!

Pa
Review №80

Good friendly service

Ro
Review №81

I will keep coming back for sure!

Ro
Review №82

Good place

Ja
Review №83

Awesome service

Ma
Review №84

Female friendly!

Sc
Review №85

Good people

Ra
Review №86

Great service

Ch
Review №87

Awesome

Ma
Review №88

Quick and friendly

Ch
Review №89

Honest people!!

St
Review №90

Great workers

Wi
Review №91

Right in the middle of Calhoun. * frichen awsome!

Information
21 Photos
91 Comments
4.3 Rating
  • Address:220 GA-53, Calhoun, GA 30701, United States
  • Site:https://tirequestautomotive.com/
  • Phone:+1 706-625-2348
Categories
  • Tire shop
  • Auto repair shop
  • Engine rebuilding service
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–8PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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