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Ed
Review №1

3 months ago I went to this dealer in hopes to obtain the car of my dreams. They told me they could do it, that it would take ~ 2months. After paying the transportation and the person that would inspect the car was as I ordered. They have not given any updates. Only: we ordered it. No date of order, no confirmation number. Ive been trying to reach a manager to no luck. The sales person has been very polite, and available. But their management has failed them.

Jo
Review №2

Thanks Darwin for your great service.

Da
Review №3

Will never go back, talked with the salesman over the phone and told him About our needs. He told me he had three cars of the model we wanted and when I arrived he only had one. Kept me there all afternoon. Do not go here to buy a car.

Ar
Review №4

Good service, offers not that good!

Om
Review №5

Great experience. Thanks to Pedro Juan and his manager.

Wa
Review №6

The offer a good and comfortable service

Fr
Review №7

They are friendly at first. The worse at customs service

Da
Review №8

5 stars

Jo
Review №9

Excellent service

Fe
Review №10

Mini cooper paradise

To
Review №11

Good place

P
Review №12

Overpriced

Je
Review №13

The salesperson who attended was friendly. Now, as I did not want to buy the vehicle, one of the managers called me and everything to disrespect me. If you dont want to buy, they cant force you. In my opinion I will not return !!!

Ya
Review №14

Terrible service, we had almost two hours waiting for an employee who happened to be in a workshop or conference. So that later another employee told us to leave the information and that he would send us a photo. Run away from this place, they do not know how to give good service and their cars always have problems.

Ar
Review №15

Super spectacular. Fabulous prices. The service is excellent. They have parking. When you enter they have a station where you take your temperature and disinfect yourself.

Re
Review №16

An excellent service and customer service as well as a great variety of cars to choose from; fully recommended

al
Review №17

Very good service and treatment. Tremendous dealer. Thanks to seller Joel Rivera for his help.

Ab
Review №18

Terrible service! Quick to sell and slow to resolve and face their mistakes !!!

je
Review №19

Very good service, good customer service, they look for a way to help you according to what you need. Responses from very efficient staff

Ma
Review №20

Good experience and good treatment. I recommend Mr. Angel Rivera a very good and careful salesman.

De
Review №21

Thanks Fabian Medina and the family of Aviles Auto for the great help they gave me!

Fe
Review №22

Excellent Dealer, you definitely dont walk out

NF
Review №23

Quality service, they treat all their clients / patients in a unique way. Since I went, I have not changed more gynecologist. Whenever I go they treat us with a lot of love, understanding and the best of all is that they always seek the comfort of the person. 100/100

Lu
Review №24

Good facilities. They agreed to call me for a unit that was in service and the salesperson never called or answered the phone.

Is
Review №25

They never treated me ... after waiting for a long time with my children. The sellers had no empathy or order, very unfortunate. I left

Ca
Review №26

Very professional

Da
Review №27

I was able to get the car of my dreams and Orlando Santiago made me feel very comfortable to make that important decision in my life. It is excellent to be human and I recommend it with closed eyes. Thank God and Orlando I can enjoy my beautiful cart!

An
Review №28

They informed me by phone that they had the model I was looking for. When I got to the dealer two hours after the call they informed me that they hadnt had it for a while. There was no deal

Pe
Review №29

Christian Mejías very friendly and willing to negotiate.

Xi
Review №30

Excellent people very attentive

Ya
Review №31

Appalling

Na
Review №32

Excellent treatment and a lot of cordiality and knowledge.

Od
Review №33

Excellent service..

Vo
Review №34

I made an appointment to see a vehicle on X date. On the day of the appointment, the saleswoman sends me a message in the morning to confirm it. I confirm: I will be passing at X hour. I arrive at the dealer (in Caguas, I come from Ponce), I meet the saleswoman, I tell her about my appointment to see X vehicle ... and she notifies me: Ah. That vehicle was sold YESTERDAY. ......... AWESOME.Total waste of time and lack of consideration.P.S. I recognize that this review is more aimed at the seller than the dealer.

mi
Review №35

An excellent experience of truly all your team of quality work and looking for the best alternatives to the client. Thanks to Joey for the wonderful deal.

ju
Review №36

It was fast and accurate.

Ju
Review №37

The very cozy physical plant. But unfortunately today until Tuesday will be closed.

Jo
Review №38

If I could give him less I would give him, the place has high prices (too much), the vehicle had damages which in the photos they sent did not have, and I asked two employees and both gave me different versions and making false promises to fix it. I felt so harassed that I had to BLOCK the employee number. The employee constantly lied and tried to force the sale as of place. However, talk to a vendor named Edwin Velez and it was a totally different deal, quite the opposite. I do not recommend it but if you still want to go and get it, Edwin will thank me.

Na
Review №39

The best service and for any recommended guidance Joey Vazquez

Ya
Review №40

It is important to highlight the excellent work to acquire my car is very pleased with everything that made the seller joey Vazquez thank you for everything

Jo
Review №41

If you want to have the best service, the best offers and feel like family. You have to visit Avilés Auto. The best in used cars in the Caribbean.

Au
Review №42

They gave me excellent service. The cars are beautiful. I recommend them 100%.

Jo
Review №43

Very good

Kr
Review №44

This is what Puerto Rico is about, not only did they get me the business but they sold me the model that Hyundai told me was not coming to the island!

Lu
Review №45

Great service

Ar
Review №46

What is announced at all is the reality when you go by the car, the sellers (or the one who touched me) insult your intelligence in a blatant way. Then he does business directly with the owner and does not honor his word by breaking the business and without giving face. I found out that I didnt want to sell the car when I was sitting with the girl at the bank waiting for the purchase order.

Ma
Review №47

They do not serve

Eu
Review №48

Excellent service!

ge
Review №49

It seems that it is the policy of the dealer that sellers lie to customers. When you arrive by chance they already sold the car they advertise. And then they want to sell you another car and harass you. More prices are too expensive. In short they make you waste your time. Just someone who doesnt know car prices. I would buy him. Bad bad expression. They treat one as if one were ignorant. And finally and unfortunate. Almost all vendors of the dealer. They put the classifieds of the cars. With real prices and with the name of another dealer. And when you get to the dealer its the same dealer. Aviles Auto. 👎

An
Review №50

Very high prices muGaRReros Sell ORo

Ra
Review №51

Excellent service

BR
Review №52

There is no customer service. They made me wait two hours to tell me the price of the car; They wanted to charge me 300 for the purchase letter. They wanted to go with me to look for the check at the bank (really a complete stranger) used car with a new price, not fencing, not recommended ...

Mi
Review №53

Excellent treatment.

Cr
Review №54

I have not visited

Eu
Review №55

Optimal service, they know what they are talking about they treated me very kindly from orientation, test drive, to negotiation. Grateful.

Ra
Review №56

Helpful with the customer and looking for alternatives

Al
Review №57

Great service

sa
Review №58

Al
Review №59

Regular

Re
Review №60

Good customer service.

La
Review №61

In love with my Gti!

Ro
Review №62

The best of # 1 in Caguas

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